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WorkplaceEtiquetteUnit5英語5職業(yè)模塊制作:朱蘭
審核:張俊Aftercompletingthisunit,youwillbeableto:UnderstandwhyworkplaceetiquettemattersGivesuggestionsonworkplaceetiquetteCreateworkplacerulesAvoidcross-culturalmisunderstandingsImprovecross-culturalcommunicationskillsLearningObjectivesCONTENTS01/Warm-Up02/Reading03/GrammarandUsage04/IntegratedSkills
05/ExtendedReading06/Real-LifeActivity07/Self-Assessment08/WordsandExpressionsPART01Warm-UpReviewtheseworkplacedosanddon’ts.Ticktheonesyoualreadyknowandtakenotesoftheonesyoudon’t.1Dos□Arriveearly.□Usepolitewordslike“please”and“thankyou”.□Smileandbefriendly.□Dresssmartlyforwork.□Keepsharedspacescleanandtidy.□Useheadphonesforvideosormusic.□Jointeamlunchesorevents.□Beopentonewideas.□Volunteerfornewtasks.□Helpcolleagueswhenneeded.Don’ts□Havepersonalchatsatyourdesk.□Takeloudpersonalcallsinsharedspaces.□Interruptotherswhiletheyarespeaking.□Talkbehindyourcolleagues’oryourboss’sback.□Arguewithyourboss.□Avoidaskingquestions.□Eatstrong-smellingfood.□Bringnegativeemotionstowork.□Takethingswithoutpermission.PART02ReadingCanyourclothesruinyourchancesatwork?Ayoungmanlearnedthisthehardwaywhenhiseverydaycasualclothingbecameanissueatanimportantcompanymeeting—untilhisbossgavehimlife-changingadvice!Howwillyourclothesruinyourchancesatwork?DressingforSuccessFromthebeginningofmycareer,Iknewthatbeingontimeandworkinghardwereimportant.However,Ihadn’tgivenmuchthoughttowearingappropriateclothing.Itwasn’tuntilsomethinghappenedatourcompany’sannualmeetingthatItrulyrealisedtheimportanceofdressingprofessionally.Forthemeeting,Iworemyfavouriteshirt—awell-worn,flower-patternedshirtthatreflectedmypersonalstyle.AsItookmyseatintheconferenceroom,Inoticedsomesurprisedlooksfrommycolleaguesandafewinvitedguests.Atfirst,IthoughtIwasimaginingit,untilmydepartmenthead,MsClark,approachedmeduringthebreak.“Alex,mayIhaveawordwithyou?”sheasked.Ifollowedhertoaquietcorner,wonderingwhatwaswrong.“Iwanttotalkaboutyourclothing,”shebegan.“Ilikethatyouexpressyourpersonalstyle,butit’simportanttorememberthatwhatwewearsendsamessageaboutusandhowwefeelaboutourjob.”“So...thisisn’tsuitablefortoday’smeeting?”Iasked,feelingembarrassed,pointingatmyshirt.“That’sright,”shenodded.“Ataformalmeetinglikethis,smartandtidyclothingmatters.Itshowseveryonethatyoutaketheeventandyourcolleaguesseriously.”Lookingaround,Inoticedthateveryoneelsewasdressedinproperofficeclothing.Irealisedmyclothingmademestandout—butnotinthewayIhadhoped.Afterthatday,Istartedchoosingmyclothesmorecarefully.Iboughtwell-pressedshirtsandsmarttrousersthatfollowedtheofficedresscodeandmademelookcapableandprofessional.Monthslater,atanothermeeting,MsClarkpulledmeasideoncemoreandsmiled.“Whataremarkablechange,Alex!You’reshowingthatyouvalueourcompany’sstandards.Thishelpspeopleseethatyou’regrowing.”Tome,herpraisewasn’tjustaboutmyclothes.ItprovedIwaslearninghowtobeaprofessionalatwork.穿著得體,成功之始
從開始工作起,我就深知守時與勤奮的重要。然而,我從未認真考慮過著裝的得體性。直到在公司年會上發(fā)生了一件事,我才真正意識到職業(yè)著裝的重要性。
參會時,我穿著自己最喜歡的襯衫——一件洗得發(fā)舊、帶有印花圖案的襯衫,它體現(xiàn)了我的個人風格。剛在會議室落座,我就察覺到同事和幾個嘉賓投來了異樣的目光。起初我以為只是錯覺,直到休息間隙,部門主管克拉克女士來到我面前?!皝啔v克斯,能借一步說話嗎?”她問道。我跟著她來到一個安靜的角落,心中忐忑不安?!拔蚁牒湍阏務勀愕闹b?!彼_口說道?!拔倚蕾p你表達個人風格的方式,但要記住,衣著不僅代表個人審美,更傳遞著我們對待工作的態(tài)度?!薄八浴疫@身打扮不適合今天的會議?”我指著自己的襯衫,尷尬地問?!笆前??!彼c點頭?!跋襁@樣的正式會議上,整潔得體的著裝至關重要。這能讓所有人感受到你對會議、對同事的尊重。”
環(huán)顧四周,我這才發(fā)覺別人都穿著標準的職業(yè)裝。此刻我的著裝確實令人矚目——卻與期待的積極效果背道而馳。
自那日后,我開始用心選擇衣服。我買了燙得平整的襯衫和筆挺的褲子,遵循商務著裝規(guī)范,讓自己看起來干練又專業(yè)。數(shù)月后的某次會議上,克拉克女士再次將我拉到一旁,這次她微笑了。
“脫胎換骨了啊,亞歷克斯!你展現(xiàn)了對公司標準的尊重,讓大家看到了你在成長。”
對我來說,她的表揚不僅關乎我的衣著。它證明了我正在蛻變?yōu)橐幻嬲穆殘鋈?。Arrangetheeventsinthecorrectorderaccordingtothetext.1UnderstandingtheTexta.Alexworehisfavouriteflower-patternedshirttotheannualmeeting.b.Duringthebreak,MsClarkspoketohimaboutdressingprofessionally.c.Alexhadn’tpaidmuchattentiontohisworkclothesbeforethemeeting.d.Heboughtnewclothesthatfollowedtheofficedresscode.e.Peoplelookedsurprisedbyhisclothes.f.MsClarklaterpraisedhisimprovedappearance.caebdfTickthetruestatementsaccordingtothetext.1.Alex’scolleaguesworecasualclothesatthemeeting.2.MsClarkspoketoAlexduringthemeeting.3.Alexfeltembarrassedabouthisshirtatthemeeting.4.Alex’snewclothesmadehimlookmoreprofessional.5.Thecompany’sannualmeetingwasacasualevent.2Alexpara2,sentence1para2,sentence3para5para8para6√√breakanimportantHerearetwopicturesofAlex’sclothingduringandafterthemeeting.DescribewhatAlexmightbethinkingineachpicture.3mystylesmart/energetic/youthfulcapableandprofessionalreallyhelpsmycareerLanguageFocus1.However,Ihadn’tgivenmuchthoughttowearingappropriateclothing.(para.
1,line2-3)然而,我從未認真考慮過著裝的得體性。givemuchthoughttosth.深入思考某事,對某事深思熟慮Beforepresentingnewideasinameeting,Igavemuchthoughttomywordingandtimingtoensureclarityandrespectforcolleagues’perspectives.
在會議中提出新想法前,我深思熟慮了措辭和時機,以確保表達清晰并尊重同事的觀點。Newemployeesshouldgivemuchthoughttocompany’sdresscodeduringtheirfirstmonth,asitcanimpactprofessionalimage.
新員工入職首月應認真思考公司的著裝規(guī)范,因為它會影響職業(yè)形象。LanguageFocus2.Itwasn’tuntilsomethinghappenedatourcompany’sannualmeetingthatItrulyrealisedtheimportanceofdressingprofessionally.(para.1,line3-5)直到在公司年會上發(fā)生了一件事,我才真正意識到職業(yè)著裝的重要性。(1)annual(adj.)每年的,年度的Thiscompanyreportedannualsalesof
70million,securingitspositionamongthetopsuppliers.公司公布銷售額達七千萬,穩(wěn)固了頂級供應商的地位。Unlikefestivalgatheringswithperformances,acorporateannualmeetingrequiresformaldressingandstructuredagendas.不同于包含表演的聯(lián)歡活動,企業(yè)年度會議須著正裝并遵循嚴格議程。(2)professionally(adv.)專業(yè)地;在職業(yè)上Shehandledthecustomercomplaintprofessionally,offeringimmediatesolutionswithoutshowingfrustration.她專業(yè)地處理了客戶投訴,未顯露挫敗感且提供了即時解決方案。profession(n.)職業(yè),專業(yè)領域Nursingisnotjustajob;it’saprofessionthatdemandscontinuouslearningandethicalcommitment.護理不僅是一份工作,更是需要持續(xù)學習和良好的道德的職業(yè)。LanguageFocusprofessional(adj.)職業(yè)的,專業(yè)的(n.)專業(yè)人士,職業(yè)選手Employeesmustmaintainprofessionalconductduringmeetings,avoidingpersonaldisputes.員工在會議中需保持專業(yè)的行為,避免個人爭執(zhí)。Afteryearsoftraining,hebecameabasketballprofessionalandjoinedafamousteam.經過多年訓練,他成為了籃球職業(yè)選手,并加入了一支著名球隊。LanguageFocus3.Atfirst,IthoughtIwasimaginingit,untilmydepartmenthead,MsClark,approachedmeduringthebreak.(para.2,line4-5)起初我以為只是錯覺,直到休息間隙,部門主管克拉克女士來到我面前。approach(v.)接近,靠近;接洽,交涉Hedidn’tapproachthefrontdooratonce,fearingthedogmightbark.他沒有立刻走近前門,怕狗會叫。Haveyouapproachedthemanagerabouttakingadayoffnextweek?你是否已就下周請假一事找經理商量?LanguageFocus(n.)方法,途徑;接近,臨近;路徑,通道Thegovernment’sapproachtoenvironmentalissuescombinestechnologyandpolicyreform.政府解決環(huán)境問題的途徑融合了科技與政策改革。AstheSpringFestivalisapproaching,businessesarerollingoutpromotions.隨著春節(jié)臨近,商家開始促銷活動。Thispathservesasthemainapproachtotheancienttemplehiddeninthemountain.這條小徑是通往深山古寺的主要路徑。LanguageFocus4.
“Alex,mayIhaveawordwithyou?”sheasked.(para.3,line1)
“亞歷克斯,能借一步說話嗎?”她問道。haveawordwith
與某人簡短交談Ifyouareupset,let’shaveawordwitheachother—sometimessharingworrieshelps.若你情緒低落,我們聊聊吧——傾訴煩惱往往有幫助。Shehadawordwithherbossaboutthedeadline.她和經理協(xié)商截止日期。LanguageFocus5.“So...thisisn’tsuitablefortoday’smeeting?”Iasked,feelingembarrassed,pointingatmyshirt.(para.5)
“所以……我這身打扮不適合今天的會議?”我指著自己的襯衫,尷尬地問。(1)besuitablefor適合……
Usingpolitelanguageinemailsissuitableforprofessionalcommunicationintheoffice.電子郵件中使用禮貌用語適合辦公室職場溝通。Wearingformalclothesissuitableforattendingcompanymeeting.正式著裝適合參加公司會議。LanguageFocus(2)embarrassed(adj.)尷尬的;不好意思的WhenImisreadthesalesfiguresintheteammeeting,Ifeltsoembarrassedthatmyfaceturnedred.當我在團隊會議上念錯銷售數(shù)據時,我感到非常尷尬,臉都紅了。Hewasembarrassedwhenhespilledcoffeeonthedeskduringthemorningmeeting.當在早會議上把咖啡灑在桌子上時,他感到很尷尬。(3)pointat指著Theinternpointedatthefigureandsaidtherewasamistakeinthedocument.實習生指著這個數(shù)據,說文件里有一個錯誤。LanguageFocus6.Itshowseveryonethatyoutaketheeventandyourcolleaguesseriously.(para.6,line2-3)這能讓所有人感受到你對會議、對同事的尊重。takesth.seriously認真對待某事Themanagertookcustomers’feedbackseriouslytoimproveservices.經理認真對待客戶的反饋以改進服務。Shetakesherjobseriouslyandneverarriveslateforwork.她認真對待自己的工作,從不遲到。LanguageFocus7.Lookingaround,Inoticedthateveryoneelsewasdressedinproperofficeclothing.(para.7,line1-2)
環(huán)顧四周,我這才發(fā)覺別人都穿著標準的職業(yè)裝。bedressedin穿著……服裝Mikewasdressedindarkbluesuitforajobinterview.邁克穿著深藍色西裝參加工作面試。Mr.Whitewasdressedinatailoredsuittomaintainprofessionalismduringclientnegotiations.懷特先生身著剪裁合體的西裝,在客戶談判中保持專業(yè)形象。LanguageFocus8.Irealisedmyclothingmademestandout—butnotinthewayIhadhoped.(para.7,line2-3)此刻我的著裝確實令人矚目——卻與期待的積極效果背道而馳。standout突顯;顯眼Hertalentforpublicspeakingstoodoutinthecrowd—everyonenoticedher.她的公開演講天賦在眾人中脫穎而出,每個人都注意到她了。Thebrightbluebackpackstandsoutamongalltheblackones.這個亮藍色的背包在所有黑色背包中格外顯眼。LanguageFocus9.Monthslater,atanothermeeting,MsClarkpulledmeasideoncemoreandsmiled.(para.9,line1-2)數(shù)月后的某次會議上,克拉克女士再次將我拉到一旁,這次她微笑了。pullsb.aside將某人拉到一旁Duringtheclientnegotiation,theteamleaderpulledherasidetoremindhernottodisclosethepricingstrategyintheopendiscussion.在客戶談判中,隊長將她拉到一邊,提醒她不要在公開討論中泄露定價策略。Hepulledmeasidetogivesomeadviceontheproject.他把我拉到一邊,就項目給出了一些建議。LanguageFocusChoosethecorrectwordtocompleteeachsentence.Changetheformifnecessary.embarrassed appropriate approach annual professional1.Thecompanyhaspublishedits_______earningsreport.2.Doyouwantmyopinionofhimpersonallyor_____________?3.Wearing____________clothestoworkcreatesagoodimpression.4.Forgettingtogreetaclientbynamemadeherfeel____________.5.Wehavebeen____________byseveralcompaniesthatareinterestedinourproducts.annualWordStudy1professionallyappropriateembarrassedapproachedCirclethecorrect
wordtocompleteeachsentence.Theygavemuchthought(to,on)theclient’sfeedback.Ineedtohaveaword(for,with)youaboutthemeeting.Casualclothesarenotsuitable(for,to)formalmeetings.Avoidpointing(at,on)colleagues.Abrightredtiemakesyoustand(for,out)inanofficesetting.Themanagerpulledme(up,aside)forprivatefeedback.2Weoftenusethewordwell,ahyphen,andapastparticipletoformacompoundadjective.Completethefollowingsentencesbyaddingwell-tothegivenword.1.A__________________(prepared)reportreflectsyourattentiontodetail.2.A________________(organised)deskimprovesyourproductivity.3.A_________________(balanced)workloadensuresefficiency.4.Inclientmeetings,being________________(dressed)showsyourespectthem.5.Theydescribedhimasa_______________(built)manwithshortbrownhair.well-prepared3well-balancedwell-organisedwell-dressedwell-builtPART03GrammarandUsageInvertedSentencesInaninvertedsentence,theusualsubject-verborderischangedbyplacingtheverbbeforethesubject.Thisisoftendonetoexpresssurprise,emphasis,orpoliteness.Thefollowingarecommontypesofinversion:TypeOriginalInvertedNegativeadverbials(never,rarely,seldom,hardly,little,...)Theteamneverworkedsohard.Neverdidtheteamworksohard.No/Notphrases(atnotime;innoway;bynomeans;notuntil;notonly...butalso;
...)Theydidn’trealisethereportwasincompleteuntilthedeadline.Notuntilthedeadlinedidtheyrealisethereportwasincomplete.Only+time/place/mannerShefoundthelostfileonlywhentheofficewasempty.Onlywhentheofficewasemptydidshefindthelostfile.HereandThereThemanagercomeshere;everyonestandsup.Herecomesthemanager;everyonestandsup.UnderlinetheinvertedpartsineachsentenceandtranslatethesentenceintoChinese.11.Rarelydoesthemanagerarrivelateformorningmeetings.2.Nosoonerhadthemeetingended
thanthemanageraskedforthenewplan.3.Innowayshouldemployees
sharepasswordswithoutsiders.4.Notuntilthelastminute
didtheclientagreetothenewplan.5.Onlyafterthetraining
didthenewstafffeelconfident.經理很少在早會上遲到。會議一結束,經理就要新計劃。員工絕不能向外部人員透露密碼。直到最后一刻客戶才同意新計劃。培訓后新員工才有信心。PART04IntegratedSkillsListentotheconversationandtickwhattheyarediscussing.1a.Shakinghands.b.Talkingonthephone.c.Havingabusinessmeal.√1.Whenorderingfood,Jackshould________.a.chooseexpensiveitemsfromthemenub.ordersomethingsimplethatisneithermessynorexpensivec.askthewaiterforrecommendations2.WhenisitappropriateforJacktotalkaboutwork?a.Onlyifthehostbringsitupfirst.b.Assoonashesitsdownatthetable.c.Never,asitisconsideredimpolite.Listenagainandchoosethecorrectanswertoeachquestion.2baGoodafternoon,MsLi.I’vebeeninvitedtoabusinesslunchnextweek,andI’mfeelingabitnervous.Doyouhaveanytipsonbusinessmealetiquette?Certainly,Jack.Firstandforemost,alwaysarriveontime—itshowsrespectforothers.Understood.Whataboutorderingfood?IstheresomethingspecificIshouldchoose?Well,it’sbesttokeepitsimple.Avoidmessydisheslikespaghettioranythingtooexpensive.Justfollowthehost’sleadwhenordering.Okay.WhatifI’mnotoverlykeenonthedish?Justeatalittleandavoidcomplaining.Thefocusshouldbeontheconversation,notthefood.Thatmakessense.ShouldIbringupbusinessduringthemeal?Letthehosttaketheleadonthat.Iftheystarttalkingaboutbusiness,thenyoucanjoinin.Otherwise,sticktofriendlyandpolitetopics.Thanks,MsLi.Ifeelmuchmoreconfidentnow!Mypleasure,Jack.I’msureyou’lldowell.Goodluckwithyourlunch!ScriptJack:
MsLi:
Jack:
MsLi:
Jack: MsLi:
Jack: MsLi:
Jack:
MsLi:
下午好,李女士。下周我受邀參加一個工作午餐,有點緊張。在工作餐禮儀方面,您能給些建議嗎?當然可以,杰克。首先,最重要的是要守時,這是對他人的尊重。明白。點餐有什么講究嗎?需要特別選擇某類食物嗎?嗯,最好簡單點。不要點意大利面之類的容易把衣服弄臟的食物,也不要點太貴的菜。跟隨主人的選擇最穩(wěn)妥。好的。如果我不太喜歡菜品怎么辦?稍微吃一點即可,千萬不要抱怨。重點是交流,而不是食物。有道理。用餐時我應該主動談業(yè)務嗎?讓主人來主導這個話題。如果他們提到生意,你再加入討論。否則保持輕松禮貌的閑談即可。謝謝您,李女士!現(xiàn)在我感覺自信多了。不客氣,杰克。相信你會表現(xiàn)得體。祝午餐愉快!聽力文本杰克:李女士:杰克:
李女士:杰克:李女士:杰克:李女士:
杰克:李女士:HiMrWang,canIaskyouaboutworkplacewebetiquette?IwanttomakesureI_______________.Ofcourse,Sarah.Alwaysremembertouseyourworkemailprofessionally.Avoid________________oremojisunlessthey’reappropriateforthesituation.Gotit.Isitokaytovisitpersonalwebsitesduringbreaks?It’sbesttoavoidpersonalwebsites,evenduringbreaks.Whileyou’reatwork,trytosticktowork-relatedsites.Whataboutreplyingtoemails?ShouldIrespond_____________?Ifit’surgent,yes.Forlessurgentemails,replywithin24hours.Youshouldalwayskeepyourtone____________________.Understood.HowshouldImanagevideocalls?Dressappropriately,evenifyou’reworkingfromhome,andmakesureyourbackgroundiscleanandtidy.Thankyou,MrWang.I’llmakesuretofollowtheseguidelines.You’rewelcome,Sarah.Listentotheconversationandfillintheblanks.followtherules3Sarah:
MrWang:
Sarah:
MrWang:
Sarah:
MrWang:
Sarah:
MrWang:
Sarah:
MrWang:informallanguagestraightawaypoliteandprofessional莎拉:
王先生您好,能否請教一下職場網絡禮儀?我想確保自己遵守規(guī)
范。王先生:當然可以,莎拉。使用工作郵箱時務必要專業(yè),避免非正式用語
或表情符號——除非場合允許。莎拉:
明白了。休息時間可以瀏覽個人網站嗎?王先生:休息時最好不要瀏覽私人網站。在工作時,請盡量只看工作相關
的網站。莎拉:
郵件回復時效呢?需要立刻回復嗎?王先生:緊急郵件須即時處理,普通郵件24小時內回復即可。注意始終保
持禮貌專業(yè)的語氣。莎拉:
明白。參加視頻會議要注意些什么?王先生:即便是居家辦公,也要穿著得體,并確保背景環(huán)境干凈整潔。莎拉:
謝謝您的指導,王先生。我會嚴格遵守這些規(guī)矩。王先生:不客氣,莎拉。Listenagainandhighlightthesuggestionsonworkplaceetiquette.4GivingsuggestionsonworkplaceetiquetteAlwaysrememberto...It’sbest/important/politeto...Makesure(that)...Youshouldalways...Neverdo...Avoiddoing...UsefulExpressionsMatchthesituationsontheleftwiththeappropriateactionsontheright.51.Seeingco-workersinthemorning2.Speakinginmeetings3.Makingpersonalphonecalls4.Usingsharedspacesf.Bepoliteanddouble-checkbeforesending.5.Disagreeingwithco-workersSituationAction6.Writingemailse.Discussanyissuescalmlyandrespectfully.d.Cleanupafteryourselfandleavetheareatidy.c.Thinkbeforeyouspeakandbe respectful.b.Say“Goodmorning”.a.Avoidmakingpersonalcallsatwork.Workinpairsandrole-playasenioremployeetalkingtoaninternaboutworkplaceetiquette.Usetheexpressionsfromthepreviousactivitiestosuggestappropriatebehaviour.6ExampleSenior:Intern:Senior:Intern:…Goodmorning!Thereareafewimportantthingsyoushouldknowaboutourcompanyculture.First,it’simportanttoarriveontimeeveryday.Okay.I’llmakesuretoleavehomeearliersoIcanarriveontime.IsthereanythingelseIshouldkeepinmind?Yes.Pleasemaintainarespectfultoneinyouremails,andalwayscheckthemcarefullybeforesending.Iunderstand.I’lldouble-checkmyemailsfromnowon.IsthereanythingelseIshouldbeawareof?
Addtothelistofsmartphonerulesduringameeting.7SmartphoneRulesforMeetings?Switchyourphonetosilentmode.?Keepyourphoneoutofsight.?Donotmakecalls,sendtexts,orplaygames.?_____________________________________?_____________________________________?_____________________________________Theseguidelinesaredesignedtosupportafocusedandproductiveworkenvironment.Askpermissionbeforetakingphotos.Onlycheckyourphoneduringbreaksorwhenabsolutelynecessary.Useyourphoneforemergenciesonly.PART05ExtendedReadingASimpleGreeting’sPowerIbeganmycareeratatechstart-up.Withourintensefocusoninnovation,Iassumedthattraditionalmanners,likedailygreetings,wereoutdated.However,myperspectivechangedcompletelyafteranearlymorningencounterwithourCEO,MrJackson.Oneday,asIhurriedintotheofficewithmyeyesgluedtomyphone,InearlyranintoMrJacksonashesteppedoutofthelift.Takenbysurprise,Ilookedup,readytoapologise,buthespokefirst.“Goodmorning,Alex,”hesaidwarmly,“It’sgreattoseeyousoenergeticeveryday.Howareyoutoday?”Surprised
byhisfriendliness,I
replied,“Morning,Sir.I’mfine,thanks.”Butinside,Ifeltbadfornotgreetinghimproperly.Aswewalkedtowardstheofficetogether,hecontinued,“Alex,I’venoticedthatyouhaven’tbeensayinghellotoanyoneinthemornings.Iseverythingokay?”Embarrassed,Iadmitted,“Honestly,Sir,Ididn’trealiseitmattered.Iapologisefornotgreetingmycolleaguesproperly.”Hestoppedandmetmyeyes.“Asimple‘goodmorning’canmakearealdifferenceinabusyworkplacelikeours.Itshowsrespectandhelpsbuildasenseofcommunity.”Iimmediatelyfelttheweightofmyneglect.Fromthatdayforward,ImadeaconsciousefforttogreeteveryoneImet.Thechangewassmallbutsignificant.Colleagueswhohadseemeddistantbeforestartedofferingwarmsmiles.FromMrJackson,Ilearnedavaluablelesson:inthefast-pacedtechworld,takingamomenttogreetcolleaguesisn’tjustpoliteness—itisessentialforbuildingapositiveworkenvironment.日常問候,妙用無窮
初入職場時,我就職于一家科技初創(chuàng)公司。在全員專注創(chuàng)新的氛圍中,我一度認為日常問候這類傳統(tǒng)禮儀早已過時。直到有一天早晨,我與總裁杰克遜先生的相遇徹底改變了我的認知。
那天我低頭盯著手機,匆匆走進辦公樓,差點撞上從電梯里出來的杰克遜先生。我慌忙抬頭,正要道歉,他卻先開了口。“早上好,亞歷克斯?!彼H切地說?!澳忝刻於歼@么干勁十足,真棒。今天感覺如何?”他的親切問候讓我措手不及,只得倉促回應:“早、早上好,先生。我很好,謝謝?!钡珒刃膮s為自己的失禮而感到不安。
我們一起走向辦公室,他繼續(xù)說道:“亞歷克斯,我注意到你早上很少和大家打招呼,是遇到什么困難了嗎?”
我頓時尷尬起來,只好承認,“說實話,先生,我沒想到日常問候這么重要。很抱歉我沒有好好地向同事們打招呼。”
他停下腳步,看著我?!霸谖覀冞@樣快節(jié)奏的工作環(huán)境里,一句簡單的‘早上好’意義非凡。它既是尊重的體現(xiàn),也能增強團隊凝聚力?!?/p>
這番話讓我深感愧疚。從那天起,我有意識地主動問候見到的每個人。這個微小的改變帶來了驚人的效果。曾經看上去冷漠的同事開始對我報以真誠的微笑。
杰克遜先生給我上了寶貴的一課:在飛速發(fā)展的科技行業(yè),花點時間問候同事并非只是禮貌,也是在營造積極的工作氛圍。Completethechartaccordingtotheinformationinthetext.1UnderstandingtheTextAspectDetailMythoughtatfirstIthoughttraditionalmanners,likedailygreetings,were_________.MeetingwithCEOInearlyranintotheCEO,MrJackson.Iapologisedfornot________mycolleaguesproperly.ExplanationbyCEOAsimple“goodmorning”canmakeareal__________.Suchgreetingsshow________andhelpbuildasenseof___________.ChangesImadeaconsciouseffortto______everyoneImet.Asaresult,colleaguesstartedoffering_______smiles.ValuablelessonGreetingsareessentialforbuildinga_________workenvironment.outdatedgreetingdifferencerespectcommunitygreetwarmpositive
Matchthesituationsontheleftwiththegreetingsontheright.2e.HiAuntSarah!Thedumplingssmellamazing.CanIgiveyouahand?d.Hey,Cindy!How’sitgoing?c.Hieveryone!Thanksforbeinghere.Shallwegetstarted?b.Goodafternoon,Professor×××.Thankyouformakingtimetoseeme.a.Goodmorning,Mr×××.Mynameis×××andI’manewinternhere.GreetingrelativesduringabigfamilygatheringJoiningclassmatesforaprojectdiscussionRunningintoaclosefriendAnewinterngreetingaseniorstaffmemberinacorporateofficeMeetingyourprofessorduringofficehoursPART06Real-LifeActivityMsClerkinvitedMsWangtodinnertothankherforherhelp.MsWangreplied,“Ohno,youdon’thaveto.Icouldn’tpossiblyaccept.”MsClerkfeltembarrassedbecauseshethoughtMsWangdidn’twanttocome,sosheneveraskedagain.MsWang,expectinganotherinvitationbutreceivingnone,grewconfused.Whydidthishappen?Let’sexplorethecross-culturalmisunderstanding.
Understandbothsides.Step1MsClerk:IinvitedMsWangtodinnerbecauseIwantedtothankherforallherhelp,butshedeclined.Ifeltawkwardbecauseitseemedshemightnothavebeencomfortablewiththeinvitation.WhatdidIdowrong?MsWang:IwaspleasedthatMsClerkinvitedme.Ipolitelydeclinedherfirstinvitationandexpectedshewouldaskagain,butshedidn’t.Why?Discussionquestions:1.WhydidMsClerkinviteMsWang?2.WhydidMsWangsay“no”?3.WhydidMsClerkstopinvitingMsWang
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