前廳服務與數(shù)字化運營HOTELRECEPTIONSERVICESANDDIGITALOPERATIONS主講人：程麗佳英語實訓客房點餐服務RoomService入住期間服務主講人：程麗佳RoomServiceEasytoorder1Amenuthatcaterstocommondietaryrequirements2Deliveredpromptly3Servedatthecorrecttemperature4RoomServiceWaiter(W):Goodmorning,RoomService.MayIhelpyou?Mrs.Robert(R):Goodmorning.Canyoutellmehowtoaskforroomserviceplease?W:Certainly,madam.Weservebreakfast,allsortsofmeals,snacks,beveragesandfruit.Whatdoyouneed,madam?R:Iwanttohavebreakfastinmyroomtomorrowmorning.W:Noproblem.Thedoorknobmenushowsourselectionofbreakfasts.WehaveChinese,Continental,AmericanandEnglishbreakfasts.R:Ohgood.I’dliketheAmericanbreakfast.RoomServiceW:Sojustcircle“AmericanBreakfast”onthemenuandthenwriteyournameandroomnumberontheupperrighthandcornerofthemenu,togetherwiththetimewhenyouwantthebreakfastserved.R:OK,thanks.W:You’rewelcome.Ifyouhaveanyparticularrequirements,justputyourrequestintheremarkscolumn.Whenyouhavecompletedyourorder,pleasehangitonthedoorknoboutsideyourroom.Ourstaffwillcollectitduringthenight.R:Wonderful!SoIcanhavemybreakfastsenttomyroomtomorrowmorning.W:Definitelyyes,madam.Ifyouwantustoremovethetray,youcannotedownatimeonthemenutoo.R:Thankyouforyourhelp.W:Anytime.RoomService

Whatdoyouneed？你需要什么？Allyouneedbringaresheets.你需要帶的就是床單。I’minneedofsomefreshair.我需要呼吸一點新鮮空氣。needRoomServiceContinentalbreakfastnocookedfoodlightercoldorroomtemperatureAmerican&Englishbreakfastcookedeggsandsomeformofmeatvariousbreadtypes,sides,anddrinkshigherincalories

Ihadmyteethfilledyesterdayafternoon.昨天下午我請人補了牙。wemusthavetheworkfinishedbyTuesday.我們必須在星期二以前完成此項工作。havesthdone

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