MeetingandEntertainingClientsUnit1Introduction

Inthebusinessworld,peopleoftenmeetandentertain（招待）theirclients（客戶）.Theproperwaysofmeetingandentertainingclientsareveryimportanttoestablishandmaintaingoodbusinessrelationships.Duringtheprocess,peoplecangettoknoweachotherbetter,soitiscriticaltothesuccessofbusiness.Generally,whenyourbusinessclientscometovisityou,itispoliteforyoutomeetthemataproperplace,suchasattheairportorthehotel,etc..Andthen,entertainingactivitiesareusuallynecessary.Whenchoosingthewaystoentertainbusinessclients,youshouldconsidertheirage,education,culturalbackgroundaswellastheirinterestsandhobbiescarefully.It’sbettertoavoidtalkingaboutpolitics,religion（宗教）,andtopicsinvolvingprivacyintheprocessofentertaining.Discussion

1.Inyouropinion,whatplacesaresuitabletomeetbusinessclients?2.Howmanyproperwayscanyouworkouttoentertainyourclientsoryourfriends?Listthemasmanyaspossible.3.DiscusstheuniqueentertainingwayswiththeChinesecharacteristics.Contents目錄ListeningandSpeakingReading—Passage2Reading—Passage1CaseStudyGrammarandUsagePracticalWritingListeningandSpeakingTask1MeetingandReceivingClientsWangHuaisthesalesmanagerofacompany.Heismeetingaclient,Mr.JohnSmith,fromAmericaattheairport.Listentotheirconversationandfillintheblanks.W—WangHuaS—Mr.Smith(AnAmericaniscominguptoWangHua.)W:Excuseme,areyouMr.SmithfromAmerica?S:Yes,Iam.W:Gladtomeetyou,Mr.Smith.I’mWangHua,the1.manager.We’vetalkedthrough2.

severaltimesbefore.S:Nicetomeetyou,Mr.Wang.Thankyouformeetingmehere.W:Mypleasure.WelcometoChina.How’sthe3.?S:Quitegood.Ienjoyedthequalityserviceanddeliciousfood.Ibelieveit’sagood4.forourcooperation.Youknow,agoodbeginningishalfdone.W:It’sveryniceofyoutosayso.I’msurewe’llpromoteourmutualtradeinthenear5..Let’sgotoyourhotel.Thecariswaitingoutside.(TheyarenowinRoom309inthehotel.)W:Hereweare.Mr.Smith,havealookatthe6.room.Areyousatisfied?ListeningandSpeakingS:Whataniceroom.Itfacestothe7.,bright,spacious,andwell-equipped.Thankyou.Youaresoconsiderate.W:I’mgladyoulikeit,Mr.Smith.Aftersuchalong8.,youmustbeverytired.Takeagoodrest,andwe’llmeetyouat9a.m.tomorrow.Doesthatsuityou?S:Yes,soundListeningandSpeakingNewWordsandExpressions1.cooperationn.workingoractingtogether合作2.promotev.tohelpsomethingtohappenordevelop促進(jìn)3.mutuala.donebyeachoftwoormoreparties相互的4.spaciousa.roomy寬敞的5.well-equippeda.beingfullysuppliedwithwhatisneeded設(shè)備齊全的6.consideratea.bethoughtfultowardsothers考慮周到的7.suitv.togowellwith適合于……ListeningandSpeakingTask2Listentotheconversationagainanddecidewhetherthestatementsaretrue(T)orfalse(F).1.WangHuaandMr.Smithhavetalkedmanytimesbeforeonthetelephone.2.Mr.Smithisquitesatisfiedwiththeserviceontheplane.3.Theytookataxitothehotel.4.Mr.Smithstayedinadoubleroom.5.Mr.Smithisnotsatisfiedwiththehotelroom.Task3Accordingtowhatyouheardandyourunderstandingoftheconversation,trytoretellthemaincontentinyourownwords.ListeningandSpeakingTask4Task5Workinpairstomakeupaconversation.Yourkey-pal（網(wǎng)友）,whomyouhaven’tmetface-to-facebefore,iscomingtovisityouinperson.Youmeethim/herattherailwaystationoratthebusstation.Afterseveraldays’talk,WangHuaisnowtakingMr.SmithtoNationalExhibitionandConventionCenter(Shanghai)【國家會(huì)展中心(上海)】tohaveavisit.HemadeabriefintroductionabouttheChinaInternationalImportExpo(中國國際進(jìn)口博覽會(huì))toMr.Smith.Listentothefollowingconversationandfillintheblanks.W:Mr.Smith,hereisjustNECC,NationalExhibitionandConventionCenterShanghai).S:Wow,it’sso1.andbeautiful.Bytheway,pleasecallmeJohn.Ithinkwearealreadyacquaintances.W:Ibelieveso.John,doyouknowhowbigtheNECC(Shanghai)is?S:Itmustbehuge,andIhaveagoodfirst2.onit.PleasetellmemoreaboutitListeningandSpeakingW:OK.theNECC(Shanghai)isamonumentalfacilityboastinga3.constructionareaofover1.5millionsquaremeters.Itsfour-leafcloverdesignembodiestraditionalChinese4.andsymmetry,earningitaplaceamongShanghai’slandmarkbuildings.S:It’samazing.Well,what5.doesithave?W:Itintegratesvariousfunctionssuchasexhibitions,conferences,events,commerce,offices,andhotels,makingitthelargestexhibitioncomplexintheworld.S:Oh,you6.me.Iknowit’sthevenueforChinaInternationalImportExpo(CIIE).W:Yes,you’reright.CIIEisheldhereinearlyNovembereachyear.S:IheardCIIEistheworld’sfirstimport-themednational-levelexpo.Couldyoupleasetellmemoreaboutit?W:OK.CIIEisapioneeringand7.internationaltradefairhostedbyChina,designedtopromoteopeninternationalcooperationandencourageglobaltradeingoodsandservices.CIIEservesasacrucialplatformforbusinessesworldwidetoshowcasetheirproductsandservicestothevastChinesemarket.S:Whendiditbegin?ListeningandSpeakingW:ThefirsteditionofCIIEwasheldfromNovember5to10in2018,inwhichmorethan3,600companiesfromover172countriesand8.

participated,bringingmorethan5,000newproductstoChina.Fromthenon,CIIEhasbecomeanimportantwindowformorecountriestoshareChina’sdevelopmentopportunities.S:It’sinteresting.Doyouknowhowmuchtheexhibitionpavilionfeeis?W:Frankly,I’mnotsure.Youcanvisititsofficialwebsitetolearnmoreandaccurateinformation.S:Iwill.CIIEhasbecomeapublicgoodforthewholeworldandChinahasmadegreatcontributionstotherecoveryoftheworldeconomy.W:Thanks.It’skindofyoutosayso.Oh,thereisafoodcourt.Let’sgooverandhavesomethingforlunch.S:GoodideaListeningandSpeakingNewWordsandExpressions1.acquaintancen.arelationshiplessintimatethanfriendship熟人；相識2.monumentala.ofoutstandingsignificance紀(jì)念碑的；不朽的3.four-leafclover【植】四葉苜蓿（傳說中可為發(fā)現(xiàn)者帶來幸運(yùn)）4.symmetryn.balanceamongthepartsofsomething對稱（性）；勻稱5.landmarkn.thepositionofaprominentorwell-knownobjectinaparticularlandscape陸標(biāo)；地界標(biāo)6.integratev.makeintoawholeormakepartofawhole整合；結(jié)合7.complexn.aconceptualwholemadeupofcomplicatedandrelatedparts綜合體；復(fù)合體8.venuen.thesceneofanyeventoraction(especiallytheplaceofameeting)會(huì)場，場所9.editionn.somethingalittledifferentfromothersofthesametype屆；版；版本10.pavilionn.abuildingforentertainmentorexhibition館；場11.publicgoo公共品12.foodcourt美食廣場ListeningandSpeakingTask6Listentotheconversationagainandanswerthefollowingquestionsorally.1.WhatdoestheNECC(Shanghai)mean?2.WhatfunctionsdoestheNECC(Shanghai)have?3.WhenwasthefirsteditionofCIIEheld?4.WherecanwelearnmoreinformationaboutCIIE?5.WhatdoesSmiththinkofCIIE?Task7Accordingtowhatyouheardandyourunderstandingoftheconversation,trytoretellthemaincontentinyourownwords.Task8Workinpairstomakeupaconversation.Entertainyourfriend,whofirstvisitsyou,withacitytour.Takehim/hertosomeinterestingplacesinyourcity.Contents目錄ListeningandSpeakingReading—Passage2Reading—Passage1CaseStudyGrammarandUsagePracticalWritingReadingIntensiveReadingCorporateEntertainmentItisreportedthatsellingtoanewcustomercostsfourtosixtimesmorethantoanexistingone.So,alittleinvestmentinregularcustomerscankeepyougoingalongwayinbusiness.Weknowwhyyourcorporateeventissoimportanttoyourcompany.Theabilitytoentertainclientsisoneofthebestskillstohaveinanycorporatesetting.Ifyouimpressyourclientsandmakethemfeelhappytoworkwithyou,theyarelikelytoremainloyaltoyou.Itmeansrepeatedbusinessandotheropportunitiesdowntheroad.Thisloyaltynotonlyensuresthattheywillstilldobusinesswithyounexttime,butalsobringsyounewclientsbypassingyourmessagetoothercompaniesthroughtheireffectivepromotionforyou.Yourbusinessisenlargedwithoutyouhavingtoliftafinger,meanwhilesavingyourmarketingcost.Thetricktoentertainingclientsistofindoutwhattheyenjoydoingandmakesurethattheyhaveagoodtimewhileinyourcompany.Withsomepreparation,youcanhavealotoffunentertainingclients.Youcanfollowthenextsteps.Step1:Feedthem.Takingclientsouttoanicedinnerisabasicandexpectedpartofentertaining.Anicemealsetsthestageforgreatconversationsandpotentialbusinessdeals.Findoutiftheyhaveanydietaryrestrictionsbeforemakingreservationstoensurethattheywillhaveagoodtime.Step2:Takethemtoasportingevent.Dependingonwhereyoulive,youcouldentertainyourclientswitharoundortwoofgolf,orbygettingthemcourtsideseatsatanNBAbasketballgame.ReadingStep3:Showthemaroundyourcity.It’sdisappointingwhenyoutakeabusinesstriptoanothercityanddon’thaveachancetotakeinsomeofthelocalflavor.Soentertainyourclientsbytakingthemtothebestlocalrestaurantoreventothelakeforacasualdinnerunderthestars.Step4:Thinkoutsidethebox.Ifyoutakethetimetogettoknowyourclients,youmaybeabletocomeupwithsomecreativewaystoentertainthem.Theymaylovetogoskydiving,gosnorkeling,orattendarockconcertifthey’retheadventuroustypes.Withtheseinmind,youcanarrangeimpressiveactivitiesforyourcompany’sentertainingeventstosuityourclients,reflectthevaluesofyourbusiness,showyourattentiontodetails,andmakesureofagoodreturn.Entertainingclientsisimportantformakingagoodandlastingimpression.Atthesametime,entertainingtheclients’familiesisalsosignificant.Alotofbusinesspeopletravelalone,butwhentheyarevisitingduringaschoolholiday,orwhentheyhavevisitedyouseveraltimesbefore,thenitisnotuncommonforthemtowanttobringafamilymember—orthewholefamily!Youshouldletthemknowyouaredelightedtomeetthem,showthemaroundandentertainthemevenwhileyouarebusy.

Reading

Abusinessmanownsasuccessfulmedicalsuppliescompany.Hiswifedoesnothaveajob,butshedoeswork.Wheneverhehasavisitingclient,hiswifelooksafter,tourswith,andentertainstheclient’sfamilymembers.ShetakesthemondrivestoscenicspotsofBritishhistoryandculture,takesthemtoherfavoriteshops,samplesfoodinthelocalrestaurants,andtreatsthemlikeanewfriend.Intheevening,whentheyallgettogetherforamealoradrink,thereareplentyofconversations!Theyareconnectedandhavenewexperiences,importantlyoutsideofwork,toshare.Whenyourclientfeelslikeyoucareaboutnotjusttheirwell-being,butthewell-beingoftheirwholefamily,youarelikelytoseeanevenmorepositiveresponse.Familyvaluesarestillveryimportantacrosstheworld.Showingthatthisissomethingyouvalueandwishtonurturewillhelpyougoalongway.Youmayalsofindthatastrongfriendshipwillbloomoutofthisworkingrelationship.ReadingNewWordsandExpressions1.investmentn.theuseofmoneytogetprofit投資2.regularcustomers

?？?；老主顧3.corporatea.connectedwithacooperation公司的4.impressv.tohaveagreateffetonsomething,especiallysomebody’smind,imagination,etc給……留下印象5.enlargev.tomakesomethingorbecomelargerorwider擴(kuò)大6.preparationn.gettingreadyfor準(zhǔn)備7.dietarya.ofdiet飲食的8.restrictionn.aprinciplethatlimitstheextentofsomething限制9.courtsidea.stripoflandbesideacourt場邊的10.comeupwiththinkout想出11.skydivingn.sportofperforminginfreefallbeforeopeningaparachute特技跳傘運(yùn)動(dòng)ReadingNewWordsandExpressions12.snorkelingn.sportofswimmingunderwaterwithabreathingtube潛水

運(yùn)動(dòng)13.adventurousa.risky;beingwillingtotakerisks愛冒險(xiǎn)的；大膽的14.impressivea.arousingapprovaloradmiration令人贊許的15.reflectv.toshoworbeasignofaparticularsituationorfeeling反映；

表明；顯示16.returnn.profitsofanundertaking回報(bào)17.significanta.havinganimportantmeaning意義重大的18.well-beingn.generalhealthandhappiness健康，幸福19.familyvalues

家庭觀20.Nurturev.tobringup培養(yǎng)21.bloomv.tobeinflower;tobeinone’sflourish開花；茂盛ReadingTask9Choosethecorrectoptiontocompletethesentencesbasedonyourunderstandingofthepassage.1.Thebusinesscostofsellingtoanewcustomeris（

）.A.cheaperthansellingtoaregularcustomerB.moreexpensivethansellingtoaregularcustomerC.thesameassellingtoaregularcustomer2.Theabilitytoentertainclientsis（

）.A.veryimportanttoanybusinesspersonB.notimportantatallinacompanyC.notnecessaryforabusinessperson3.Ifyoumakeyourclientsfeelhappytoworkwithyou,（

）.A.youwillincreaseyourbusinesscostB.theywillremainloyaltoyouC.youwillgetmoreclients4.Totreatclientstoamealis（

）.A.notanadvisablewaytoentertainclientsB.notoftenusedbybusinesspeopleC.acommonwaytoentertainclients5.Corporateentertainingeventsaimto（

）.A.meetthecompany’sneedsB.suitthecompany’sclientsC.notaskforanyreturnReadingTask10Answerthefollowingquestionsaccordingtothepassage.1.Whyiscorporateentertainmentveryimportantforacompany?2.Whatshouldbepaidattentiontowhenentertainingclients?3.Whatisalsoimportantbesidesentertainingbusinessclients?4.Whenwouldbusinesspeoplebringtheirfamily?5.Whatshouldbeyourattitudetoyourbusinessclients’family?Task11Fillintheblankswithoutreferringtothepassage.Usually,sellingtoanewcustomercostsmuch1thansellingtoanexistingone.So,corporateentertainmentisvery2toanycompany.Therefore,theabilitytoentertain3isoneofthebestskillstobusinesspeople.Ifyouimpressyourclientsandmakethemfeel

4toworkwithyou,theyarelikelytoremain5toyou.Andtheywillbringyounewclientsbypassingyourmessagetoothercompanies,soyour6willbeenlarged.Withsomepreparation,youcanhavealotoffunentertainingclients.Inaddition,entertainingtheclients’familyisalso7.Ifyourclientsfeelyoucareaboutnotjustthembutalsotheir

8family,theywillgiveyoumorepositiveresponse.ReadingTask12CompletethesentencesbytranslatingtheChinesegiveninthebracketsintoEnglish.1.______________________（據(jù)報(bào)道）businesspeopleusuallyspendabout40%oftheirincomeentertainingtheirclients.2.Youwillprobablygetthejobif_________________________（給老板留下印象）.3.Agoodhabitsetsthestage____________________________（為你將來的發(fā)展）.4.Ibelieveyoucan_____________________________（想出好辦法）tosolvetheproblems.5._________________________（這很常見）forbusinesspeopletotravelaloteachyear.Contents目錄ListeningandSpeakingReading—Passage2Reading—Passage1CaseStudyGrammarandUsagePracticalWritingReadingPlacesYouShouldAvoidWhenMeetingClientsRecentlyseveralcolumnsfromdifferentpublicationsurgehome-basedenterprisestofindcreativeplacestohavebusinessmeetingswiththeirclients.Inonepublication,anentrepreneur,JohnWangfromCanada,saidhemetwithclientsinasmallrestaurantdownthestreetnotfarfromhishome-basedoffice.Heandhisclientstalkedbusinessoverstalecoffeeandgrilledcheesesandwiches.“It’snotthebestscenario,”hesaid,“butit’scheapandmyclientsdon’tseemtomind.”Infact,manyprofessionalsagreewithJohnandsaysmall-businessownersshouldtakeadvantageofcheappublicspacestohandleclientmeetings.Thisispooradviceforentrepreneurswhoaretryingtogettheirbusinessesoffthegroundbecauseimpressionscount,especiallyfirstimpressions.Whoyouare,thewayyouspeak,thewayyoudress,thewayyouwork,howyoumanageyourfinancesandcashflow,theenvironmentwhereyouwork,whereyoumeetyourclients—itallmatters.Everylittledetailsendsamessageandeverydetailhelpssomeonemakethedecisiontosay“yes”or“no”,especiallyifthereisalotofmoneyonthelineorifyourclienthastojustifyhisdecisiontohisboss.Thatmeanseveryinteractioncounts.Andmeetinginasmallrestaurantovercommondishesdoesn’twork,ifyouwanttogrowyourbusinessandmakemoremoney.So,tohelpyoumakeabetterimpressiononyourclients,Ihavelistedthefiveplacesyoushouldnevermeetwithaclient.Allofthesehavebeenrecommendedaspotentialmeetingsitesbyprofessionalconsultants.ReadingStarbucksoranyotherWi-FiequippedcoffeehousesStarbucksoranyotherWi-Fi-equippedcoffeehouses

Starbuckshasbecomethekingofthecheappublicmeetingspaceandaspateofsimilarlyequippedcoffeehouseshavecroppeduponeveryblock.Butdoyouwanttomeetyourclientsontiny,coffee-stainedtables,surroundedbystudentsandtwenty-somethingnovelists?Ofcoursenot,youwanttohaveanadultconversationandmakestrongpointswithoutworryingaboutbotheringthefolksatthetablesixinchesfromyou.Starbucksisserviceableandcheap,butitisnotanenvironmenttohelpyoumakeastrongimpressionthatinspirestrust,confidenceandloyalty.High-endbookstoresSomeconsultantsbelievebookstoresofferaquiet,intellectualfeelwhenmeetingwithclients.Thisisridiculous.Theythinkthis,ofcourse,onlybecausetheplacehasalotofbooks,notbecauseitsendsthemessagethatyouaresmart,knowledgeableandsavvy.Collegestudentsmeetinbookstores.Youmustcreateanimageofsuccess,evenifyouareastrugglingstart-up.Peoplewanttoinvestinandworkwithwinners.Ifyoudon’ttakeyourbusinessseriously,nooneelsewilleither.ReadingPublicLibrariesNotattractingbutdefinitelyquiet.Accordingtosomeofmycolleagues,librariesofferaplacetomeetalldayandnoonewillmakeyoubuyanything.I’vebeeninformedthatsomelibrariesevenofferconferenceroomsthatyoucanuse.Nomatterhowpractical,themessageisthatyouhavenoresources.Youaretellingyourclientsthatthebestyoucandoistotakeadvantageofanill-equippedroominapubliclibrary.Thereislittleopportunityforyoutomakeahugeimpressionandmostlikely,thetechnology,suchasvideo-conferencingandpresentationplatforms,willnotbestate-of-the-artorreliable.HotelLobbiesHotellobbiescanbequitebeautifulandontheoutside,seemlikeagreatspacetomeet,buttheyarealsobusy.Thereisalotoffoottraffic,includinglargegroupsoftourists.Hotelguestsdonotcareifyoumakeagoodimpressiononyourclient,andthehotelemployeeswillnotcatertoyourneedsunlessyouareaguest.Youcannotcontrolyourenvironmenthere.Youcannotcreatealookofprofessionalism.Youmayendupshoutingyourwell-preparedpointsoveragroupofdrunkensalesmen.Giveyourbusinessandyourideasaplatformthatyoucancontrol.Thefewerpeoplearound,themoredecision-makingpoweryouhavetomakealastingpositiveimpression.ReadingKFC,McDonald’soranyfast-foodrestaurantsOneconsultantrecentlyinformedhisreadershipthatMcDonald’shadstartedofferingfreeWi-Fiinsomeofitsurbanfranchises.Thisdoesn’tmeanyoushouldmeetaclientthereanytimesoon.IhaveenjoyedaBigMacortwoovertheyears,butthatisnotsomethingyoushouldsharewithaclient,especiallyaclientwhosebusinessyouaretryingtowin.Youaretryingtosellyourselfashigh-end,somethingspecial,acutabovethecompetition.Whenyourclientthinksofyou,youdonotwanthimtosay,“ThatWang,wealwaysmeetatKFC.”Youwanthimtosay,“ThatWangdoessomeoutstandingworkforourfirm—whatapro!”Theselittlethingsstaywithpeople,somakesurethateverythingyoudorepresentyouwell.(820words)ReadingNewWordsandExpressions1.columnn.partofanewspaperforregularlydevotedtocertainsubject專欄2.publicationn.booksormagazinessoldinpublic出版物3.enterprisen.acompanyorbusiness企業(yè)4.entrepreneurn.personwhorunsabusinessventure企業(yè)家5.stalea.notfresh;tasteless不新鮮的；淡而無味的6.grilleda.cookedonagrill烤的7.scenarion.adescriptionofhowthingsmighthappeninthefuture狀況；情景8.professionala.apersonengagedinoneofthelearnedprofessions專業(yè)人士9.countv.tohavevalue,matter有價(jià)值；有重要性10.justifyv.toshowthatsomebody/somethingisrightorreasonable證明……正當(dāng)11.interactionn.communicationwhenpeoplespendingtimetogether相互交往12.potentiala.thatcandevelopintosomethingorbedevelopedinthefuture潛在的13.Wi-Fi

無線保真（WirelessFidelity的縮寫）14.aspateof

大量的15.cropuptooccurunexpectedly出現(xiàn)ReadingNewWordsandExpressions16.stain v.todiscoloredbyliquidsinkingin;tospoil玷污；污染17.novelist n.apersonwhowritesnovels小說家18.serviceable a.usefulorabletoofferservice可用的；可提供服務(wù)的19.inspirev.tomakeapersonfeelconfidenttoact鼓舞；激勵(lì)20.intellectuala.havingahighlydevelopedintellect智力發(fā)達(dá)的21.ridiculousa.incongruous;invitingridicule可笑的；滑稽的22.knowledgeablea.well-informed,intelligent有才智的；有見識的23.savvya.knowledgeable;wise明智的；知識淵博的24.practicala.anidea,amethod,etc.isrightorsensible;likelytobesuccessful

實(shí)用的25.video-conferencingn.視頻會(huì)議26.presentationn.demonstrationordisplayofinformation陳述；發(fā)言；介紹27.state-of-the-arta.advanced先進(jìn)的28.cater v.toprovidewhatisneeded迎合29.professionalism n.thehighstandardthatyouexpectfromapersonwhoiswell trainedinaparticularjob專業(yè)水平，專業(yè)素質(zhì)30.franchise n.rightgiventoapersonoracompanytosellone’sgoods,etc.in

aparticulararea特許經(jīng)營權(quán)ReadingTask13Lookthroughthepassagequicklyandchoosethebestanswerforeachofthefollowing.1.WhatdoesJohnWangthinkofhismeetingwithclientsinasmallrestaurant?A.HethinksitisthebestplacetomeetwithclientsB.HethinkshisclientsarenotsatisfiedwiththeplaceC.Hedoesn’tthinkitisanidealplacetomeetwithclients2.Thewriterthinksthatsmall-businessownersshould

.A.meetclientsincheappublicplacesB.notmeetclientsincheappublicplacesC.meetclientsintheoffice3.WhydoesthewriterthinkStarbucksisnotaproperplacetomeetclients?A.Starbucksisserviceableandcheap

B.StarbucksistoosmallandcrowdedwithyoungpeopleC.Starbucksisagoodmeetingplaceforadults4.Thewriterbelievesthat

.A.bookstoresofferaquietplacewhenmeetingwithclientsB.itisridiculoustomeetclientsatabookstoreC.meetingwithclientsatbookstoresmakesanintellectualfeel5.Whatmessageisdeliveredwhenmeetingclientsinpubliclibraries?A.ItisattractiveandquietB.YouhavenoresourcesC.YoucanuseadvancedtechnologyReadingTask14Completethefollowingsentenceswiththeinformationgiveninthepassage.1.Somenewspapersandmagazinesadvisesmallbusinessownerslookfor___________tomeetwiththeirclients.2.Thewriterbelievesthisisnotagoodideaforbusinesspeoplewhoaretryingtodeveloptheirbusinessesquicklybecause_____________count.3.Whenmeetingclients,everylittledetailhelpsthemmakethedecisiontosay“yes”or“no”,especiallyifyourclientshavetojustifytheirdecisiontotheirbosses.Thatmeans_____________________counts.4.Ifyouarenotaguestatahotel,thehotelemployeeswillnotcatertoyourneeds.Thatmeansyoucannotcontrolyour_______________there.5.YoumayenjoythefoodofKFCorMcDonald’s,butthatdoesn’tmeanyoushould___________aclient,especiallyaclientwhosebusinessyouaretryingtowin.Contents目錄ListeningandSpeakingReading—Passage2Reading—Passage1CaseStudyGrammarandUsagePracticalWriti