2025年商務(wù)英語（BEC）中級(jí)考試真題模擬卷：商務(wù)信函與電子郵件寫作試題考試時(shí)間：______分鐘總分：______分姓名：______一、選擇題（本大題共20小題，每小題1分，滿分20分）要求：仔細(xì)閱讀每小題的題干和選項(xiàng)，根據(jù)題目要求選擇最合適的答案，并在答題卡上將所選項(xiàng)的字母涂黑。在真實(shí)的考試場(chǎng)景中，我通常會(huì)先讓學(xué)生們靜下心來，深呼吸幾次，然后我會(huì)用鼓勵(lì)的語氣說：“別緊張，就像平時(shí)練習(xí)一樣，認(rèn)真讀題，相信你們都能做得很好！”1.當(dāng)你需要向客戶確認(rèn)一份訂單的細(xì)節(jié)時(shí)，以下哪種表達(dá)方式最為恰當(dāng)？A."Ihopethisemailfindsyouwell.Pleaseconfirmthedetailsoftheorderwediscussedlastweek."B."Justareminderthatweneedtoconfirmtheorderdetailsassoonaspossible."C."Couldyoupleasetakealookattheorderdetailsandconfirmifeverythingiscorrect?"D."WehaveanordercomingupandIneedyoutoconfirmthedetails."2.在商務(wù)郵件中，如果你想要表達(dá)對(duì)某位同事的幫助表示感謝，你會(huì)選擇以下哪種說法？A."Thanksalotforyourhelpwiththisproject.You'rereallyalifesaver!"B."Iwantedtosaythankyouforyourhelpwiththeproject.Itmeantalottome."C."Iappreciateyourhelpwiththeproject.Itmadeabigdifference."D."Yourhelpwiththeprojectwasgreatlyappreciated.Thanks!"3.當(dāng)你需要請(qǐng)求對(duì)方提供一份報(bào)告時(shí)，以下哪種表達(dá)方式最為正式？A."Hey,canyousendmethatreportbytheendoftheday?"B."Iwaswonderingifyoucouldpossiblysendmethereportbytheendoftheday."C."Couldyoupleasesendmethereportbytheendoftheday?"D."Ineedthatreportbytheendoftheday,socouldyoupleasesenditover?"4.在商務(wù)信函中，如果你想要表達(dá)對(duì)某位客戶的感謝，你會(huì)選擇以下哪種說法？A."Thankyouforyourbusiness.Wereallyappreciateit."B."Ijustwantedtosaythankyouforyoursupport.Wecan'tthankyouenough."C."We'resogratefulforyourbusiness.Thankyouforchoosingus."D."Thankyouforyourpatronage.Wevalueyourbusinessgreatly."5.當(dāng)你需要向客戶解釋一個(gè)延遲交貨的原因時(shí)，以下哪種表達(dá)方式最為恰當(dāng)？A."We'resorry,butthere'sbeenadelayinyourorder'sdelivery.Thereasonisthatwe'reexperiencingashortageoftheproduct."B."Justlettingyouknowthatyourorderisdelayed.We'reshortontheproduct."C."There'sadelayinyourorder'sdelivery.We'reabitshortontheproduct."D."We'veencounteredadelayinyourorder'sdeliveryduetoaproductshortage."6.在商務(wù)郵件中，如果你想要邀請(qǐng)對(duì)方參加一個(gè)會(huì)議，你會(huì)選擇以下哪種說法？A."Hey,areyouavailabletojoinusforameetingonFriday?"B."IwaswonderingifyoucouldmakeittoourmeetingonFriday."C."WouldyouliketojoinusforameetingonFriday?"D."CanyoucometoourmeetingonFriday?"7.當(dāng)你需要向供應(yīng)商詢問一個(gè)產(chǎn)品的價(jià)格時(shí)，以下哪種表達(dá)方式最為正式？A."Hey,what'sthepriceforthatproduct?"B."Iwaswonderingifyoucouldtellmethepriceforthatproduct."C."Couldyoupleaseletmeknowthepriceforthatproduct?"D."Ineedtoknowthepriceforthatproduct,socouldyoupleasetellme?"8.在商務(wù)信函中，如果你想要請(qǐng)求對(duì)方提供一些信息，你會(huì)選擇以下哪種說法？A."Hey,canyougivemesomeinfoonthis?"B."Iwaswonderingifyoucouldprovidemewithsomeinformationonthis."C."Couldyoupleasegivemesomeinformationonthis?"D."Ineedsomeinformationonthis,socouldyoupleaseprovideit?"9.當(dāng)你需要向客戶推薦一個(gè)新產(chǎn)品時(shí)，以下哪種表達(dá)方式最為恰當(dāng)？A."Checkoutthisnewproduct.It'sreallycool!"B."Iwantedtotellyouaboutthisnewproduct.Itmightbesomethingyou'dbeinterestedin."C."Ithinkyou'lllikethisnewproduct.It'sprettyawesome."D."I'dliketointroduceyoutothisnewproduct.Ithinkyou'llfinditinteresting."10.在商務(wù)郵件中，如果你想要表達(dá)對(duì)某位客戶的建議，你會(huì)選擇以下哪種說法？A."Hey,Ihaveasuggestionforyou.Maybeyoushouldconsiderdoingthis."B."Iwantedtogiveyouasuggestion.Ithinkitmighthelpyouout."C."Iwaswonderingifyoumightbeinterestedinmysuggestion."D."I'dliketoofferyouasuggestion.Ithinkitcouldbebeneficialforyou."11.當(dāng)你需要向同事詢問一個(gè)項(xiàng)目的進(jìn)展情況時(shí)，以下哪種表達(dá)方式最為恰當(dāng)？A."Hey,how'stheprojectcomingalong?"B."Iwaswonderingifyoucouldupdatemeontheproject'sprogress."C."Couldyoupleasegivemeanupdateontheproject?"D."Ineedanupdateontheproject,socouldyoupleasetellmehowit'sgoing?"12.在商務(wù)信函中，如果你想要請(qǐng)求對(duì)方提供一些幫助，你會(huì)選擇以下哪種說法？A."Hey,canyouhelpmeoutwiththis?"B."Iwaswonderingifyoucouldpossiblyhelpmewiththis."C."Couldyoupleasehelpmewiththis?"D."Ineedyourhelpwiththis,socouldyoupleaseassistme?"13.當(dāng)你需要向客戶道歉時(shí)，以下哪種表達(dá)方式最為恰當(dāng)？A."I'mreallysorryaboutthis.Imessedup."B."Ijustwantedtoapologizeforthis.Itwasmyfault."C."I'msorryaboutthis.Ihopewecanmoveforward."D."Iapologizeforthis.Iwanttomakeitright."14.在商務(wù)郵件中，如果你想要感謝某位同事的幫助，你會(huì)選擇以下哪種說法？A."Thanksalotforyourhelpwiththis.You'realifesaver!"B."Iwantedtosaythankyouforyourhelpwiththis.Itmeantalottome."C."Iappreciateyourhelpwiththis.Itmadeabigdifference."D."Yourhelpwiththiswasgreatlyappreciated.Thanks!"15.當(dāng)你需要向客戶解釋一個(gè)服務(wù)變更的原因時(shí)，以下哪種表達(dá)方式最為恰當(dāng)？A."We'rechangingourservicebecausewewanttoprovideabetterexperienceforourcustomers."B."Justlettingyouknowthatwe'rechangingourservice.It'stoimprovethecustomerexperience."C."There'sachangeinourservice.We'redoingittoenhancethecustomerexperience."D."We'vemadeachangetoourservicetoprovideabetterexperienceforourcustomers."16.在商務(wù)信函中，如果你想要邀請(qǐng)對(duì)方參加一個(gè)活動(dòng)，你會(huì)選擇以下哪種說法？A."Hey,areyouinterestedinjoiningusforaneventnextweek?"B."Iwaswonderingifyoucouldmakeittooureventnextweek."C."Wouldyouliketojoinusforaneventnextweek?"D."Canyoucometooureventnextweek?"17.當(dāng)你需要向供應(yīng)商詢問一個(gè)產(chǎn)品的質(zhì)量問題時(shí)，以下哪種表達(dá)方式最為正式？A."Hey,what'sthequalitylikeforthatproduct?"B."Iwaswonderingifyoucouldtellmeaboutthequalityofthatproduct."C."Couldyoupleaseletmeknowthequalityofthatproduct?"D."Ineedtoknowthequalityofthatproduct,socouldyoupleasetellme?"18.在商務(wù)郵件中，如果你想要請(qǐng)求對(duì)方提供一些反饋，你會(huì)選擇以下哪種說法？A."Hey,canyougivemesomefeedbackonthis?"B."Iwaswonderingifyoucouldprovidemewithsomefeedbackonthis."C."Couldyoupleasegivemesomefeedbackonthis?"D."Ineedsomefeedbackonthis,socouldyoupleaseprovideit?"19.當(dāng)你需要向客戶推薦一個(gè)合作伙伴時(shí)，以下哪種表達(dá)方式最為恰當(dāng)？A."Iwantedtotellyouaboutthispartner.Ithinkyou'llreallylikethem."B."I'dliketointroduceyoutothispartner.Ithinktheycouldbeagreatfitforyou."C."Ithinkyou'llbenefitfromworkingwiththispartner.It'sworthcheckingthemout."D."I'dliketorecommendthispartnertoyou.Ithinkyou'llfindthemhelpful."20.在商務(wù)信函中，如果你想要表達(dá)對(duì)某位客戶的建議，你會(huì)選擇以下哪種說法？A."Hey,Ihaveasuggestionforyou.Maybeyoushouldconsiderdoingthis."B."Iwantedtogiveyouasuggestion.Ithinkitmighthelpyouout."C."Iwaswonderingifyoumightbeinterestedinmysuggestion."D."I'dliketoofferyouasuggestion.Ithinkitcouldbebeneficialforyou."二、填空題（本大題共10小題，每小題1分，滿分10分）要求：根據(jù)題目要求，在橫線上填寫合適的單詞或短語，使句子完整通順。記得提醒學(xué)生們：“填空題要看清楚題目要求，不要因?yàn)橼s時(shí)間而寫錯(cuò)單詞哦！”21.DearMr.Smith,Iamwritingto______youabouttheupcomingproductlaunch.22.Couldyoupleaseprovidemewithmore______regardingtheprojecttimeline?23.Thankyouforyour______inresolvingthisissue.24.Iwouldliketo______youforyoursupportonthisproject.25.Weapologizeforany______causedbythedelayindelivery.26.Pleasefindthedetailedinformationinthe______attachedtothisemail.27.Ilookforwardtoyour______ontheproposalbytheendoftheweek.28.Couldyouplease______themeetingtoincludeadiscussiononthenewmarketingstrategy?29.Weappreciateyour______inprovidinguswiththenecessarydocuments.30.Iwouldliketo______youtoourannualcompanypartynextFriday.三、匹配題（本大題共10小題，每小題1分，滿分10分）要求：將以下列出的商務(wù)場(chǎng)景（1-10）與最適合的商務(wù)信函類型（A-J）進(jìn)行匹配，將匹配結(jié)果填寫在答題紙上。這個(gè)部分我會(huì)讓學(xué)生們仔細(xì)看，然后我會(huì)說：“匹配題要看清楚每個(gè)場(chǎng)景和信函類型的細(xì)微差別，想想在什么情況下你會(huì)用哪種信函，比如是道歉、請(qǐng)求還是通知，搞清楚它們之間的邏輯關(guān)系?！?.向客戶解釋產(chǎn)品延遲交付的原因A.感謝信B.投訴信C.延遲通知D.會(huì)議邀請(qǐng)函E.產(chǎn)品推薦信F.訂單確認(rèn)函G.拜訪請(qǐng)求函H.職位申請(qǐng)信I.項(xiàng)目更新報(bào)告J.服務(wù)變更通知2.邀請(qǐng)供應(yīng)商參加即將舉行的行業(yè)展會(huì)A.感謝信B.投訴信C.延遲通知D.會(huì)議邀請(qǐng)函E.產(chǎn)品推薦信F.訂單確認(rèn)函G.拜訪請(qǐng)求函H.職位申請(qǐng)信I.項(xiàng)目更新報(bào)告J.服務(wù)變更通知3.向同事請(qǐng)求提供一份市場(chǎng)分析報(bào)告A.感謝信B.投訴信C.延遲通知D.會(huì)議邀請(qǐng)函E.產(chǎn)品推薦信F.訂單確認(rèn)函G.拜訪請(qǐng)求函H.職位申請(qǐng)信I.項(xiàng)目更新報(bào)告J.服務(wù)變更通知4.對(duì)客戶上個(gè)月提供的支持表示感謝A.感謝信B.投訴信C.延遲通知D.會(huì)議邀請(qǐng)函E.產(chǎn)品推薦信F.訂單確認(rèn)函G.拜訪請(qǐng)求函H.職位申請(qǐng)信I.項(xiàng)目更新報(bào)告J.服務(wù)變更通知5.通知客戶即將對(duì)服務(wù)內(nèi)容進(jìn)行一些調(diào)整A.感謝信B.投訴信C.延遲通知D.會(huì)議邀請(qǐng)函E.產(chǎn)品推薦信F.訂單確認(rèn)函G.拜訪請(qǐng)求函H.職位申請(qǐng)信I.項(xiàng)目更新報(bào)告J.服務(wù)變更通知6.向招聘經(jīng)理詢問關(guān)于職位面試的細(xì)節(jié)A.感謝信B.投訴信C.延遲通知D.會(huì)議邀請(qǐng)函E.產(chǎn)品推薦信F.訂單確認(rèn)函G.拜訪請(qǐng)求函H.職位申請(qǐng)信I.項(xiàng)目更新報(bào)告J.服務(wù)變更通知7.邀請(qǐng)客戶參加公司新產(chǎn)品發(fā)布會(huì)A.感謝信B.投訴信C.延遲通知D.會(huì)議邀請(qǐng)函E.產(chǎn)品推薦信F.訂單確認(rèn)函G.拜訪請(qǐng)求函H.職位申請(qǐng)信I.項(xiàng)目更新報(bào)告J.服務(wù)變更通知8.向客戶道歉因?yàn)榘b錯(cuò)誤導(dǎo)致產(chǎn)品損壞A.感謝信B.投訴信C.延遲通知D.會(huì)議邀請(qǐng)函E.產(chǎn)品推薦信F.訂單確認(rèn)函G.拜訪請(qǐng)求函H.職位申請(qǐng)信I.項(xiàng)目更新報(bào)告J.服務(wù)變更通知9.請(qǐng)求客戶在訂單中添加一項(xiàng)特殊服務(wù)A.感謝信B.投訴信C.延遲通知D.會(huì)議邀請(qǐng)函E.產(chǎn)品推薦信F.訂單確認(rèn)函G.拜訪請(qǐng)求函H.職位申請(qǐng)信I.項(xiàng)目更新報(bào)告J.服務(wù)變更通知10.詢問客戶是否接受提議的合作方案A.感謝信B.投訴信C.延遲通知D.會(huì)議邀請(qǐng)函E.產(chǎn)品推薦信F.訂單確認(rèn)函G.拜訪請(qǐng)求函H.職位申請(qǐng)信I.項(xiàng)目更新報(bào)告J.服務(wù)變更通知四、句子改錯(cuò)題（本大題共5小題，每小題2分，滿分10分）要求：下列每道題中，有5處錯(cuò)誤，請(qǐng)找出并改正。這個(gè)部分我會(huì)讓學(xué)生們逐個(gè)分析，然后我會(huì)說：“句子改錯(cuò)題要細(xì)心，看看主謂一致、時(shí)態(tài)、拼寫、標(biāo)點(diǎn)這些基礎(chǔ)的地方有沒有問題，有時(shí)候錯(cuò)誤就藏在一個(gè)小單詞里。”11.Wewouldliketothankyouforyourinterestinournewproductline,whichwebelievecouldbeaperfectmatchforyourbusinessneeds.Wehavebeenofferingthisproductlineforawhilenowandhavereceivedoverwhelminglypositivefeedbackfromourcustomers.Wewouldbehonoredifyoucouldconsidergivingitatryandseehowitcanbenefityourcompany.Pleaseletusknowifyouhaveanyquestionsorifyouwouldliketoscheduleameetingtodiscussthisfurther.12.DearMr.Johnson,Ihopethisemailfindsyouwell.IamwritingtoinquireaboutthepossibilityofyouattendingourupcomingconferenceinLondonnextmonth.Wewouldbedelightedtohaveyouasaspeakeratourevent,andwebelieveyourexpertiseinthefieldwouldbegreatlyappreciatedbyouraudience.Theconferencewilltakeplacefromthe15thtothe17thofOctober,andwewouldlovetoknowifyouareavailabletojoinusforthisexcitingevent.Ifyouhaveanyquestionsorifyouwouldliketodiscussthisfurther,pleasedonothesitatetocontactme.13.Weregrettoinformyouthatweareunabletofulfillyourrecentorderduetoashortageoftherequestedproduct.Weunderstandhowdisappointingthisnewsmustbetoyou,andwesincerelyapologizeforanyinconveniencethismaycause.Wehavebeenexperiencingahighdemandforthisproduct,whichhasledtousrunningoutofstock.Weaskforyourpatienceandunderstandinginthismatter.Wewilldoourbesttosourcetheproductfromanothersupplierandwillnotifyyouassoonaswehaveanyupdates.Thankyouforyourunderstandingandforchoosingourcompany.14.DearMs.Thompson,Ihopethisemailfindsyouingoodhealth.Iamwritingtofollowuponourpreviousconversationregardingthenewmarketingcampaign.Wehavefinalizedthedetailsofthecampaignandwouldliketoproceedwithitasplanned.Thecampaignisscheduledtolaunchnextmonth,andwebelieveitwillgreatlyenhanceourbrandvisibilityandattractnewcustomers.Wewouldappreciateitifyoucouldreviewtheattachedproposalandprovideuswithyourfeedbackbytheendofthisweek.Ifyouhaveanyquestionsorifyouwouldliketodiscussthisfurther,pleasedonothesitatetocontactme.15.Wewouldliketoextendourgratitudetoyouforyoursupportandpatronageoverthepastyear.Yourbusinesshasbeeninvaluabletous,andwehavetrulyenjoyedworkingwithyou.Asatokenofourappreciation,wewouldliketoofferyouaspecialdiscountonyournextpurchase.Wehopethissmallgesturewillhelpusexpressoursincerethanksforyourloyalty.Pleasedonothesitatetocontactusifyouhaveanyquestionsorifyouwouldliketotakeadvantageofthisoffer.Welookforwardtocontinuingourbusinessrelationshipwithyou.五、商務(wù)信函寫作題（本大題共1小題，滿分15分）要求：假設(shè)你是一家國(guó)際貿(mào)易公司的銷售經(jīng)理，你的客戶對(duì)最近收到的貨物表示不滿，因?yàn)槠渲杏幸恍┊a(chǎn)品有輕微的損壞。請(qǐng)你寫一封商務(wù)電子郵件，向客戶解釋情況，并提出解決方案。這個(gè)部分我會(huì)特別強(qiáng)調(diào)，說：“商務(wù)信函寫作題要正式、清晰，先道歉再解釋，最后提出解決方案，記住要站在客戶的角度考慮問題?！盌earCustomer,Ihopethisemailfindsyouwell.Iamwritingtoaddressyourconcernsregardingtherecentshipmentofproducts.Isincerelyapologizeforanyinconveniencethismayhavecausedyou.Uponreceivingyourfeedback,Iimmediatelyreviewedthesituationanddiscoveredthatafewproductsdidindeedhaveminordamagesduringtransit.Iunderstandhowfrustratingthismustbeforyou,andIwanttoassureyouthatwetakethismatterveryseriously.Wehavetakenimmediatemeasurestoimproveourpackagingprocesstopreventanysimilarincidentsinthefuture.Inthemeantime,wewouldliketoofferyouapartialrefundforthedamagedproducts.Wewillalsosendyouanewbatchofproductstoreplacethedamagedonesatnoadditionalcosttoyou.Pleaseletusknowyourcurrentshippingaddresssothatwecanarrangefortherefundandthereplacementshipment.Wevalueyourbusinessandarecommittedtoensuringyoursatisfaction.Ifyouhaveanyfurtherquestionsorconcerns,pleasedonothesitatetocontactmedirectly.Thankyouforyourunderstandingandforchoosingourcompany.Welookforwardtocontinuingourbusinessrelationshipwithyou.Sincerely,[YourName]SalesManager[CompanyName]本次試卷答案如下一、選擇題答案及解析1.C解析：在商務(wù)溝通中，確認(rèn)訂單細(xì)節(jié)需要清晰、直接且禮貌的表達(dá)。選項(xiàng)C"Couldyoupleasetakealookattheorderdetailsandconfirmifeverythingiscorrect?"最符合商務(wù)信函的禮貌和正式程度，既表達(dá)了確認(rèn)的需求，也給予了對(duì)方檢查確認(rèn)的主動(dòng)權(quán)。2.B解析：感謝同事的幫助，選項(xiàng)B"Iwantedtosaythankyouforyourhelpwiththeproject.Itmeantalottome."表達(dá)了真誠(chéng)的感謝和對(duì)他人幫助的認(rèn)可，最為得體。選項(xiàng)A過于口語化，選項(xiàng)C和D雖然正確但不如B正式。3.C解析：請(qǐng)求供應(yīng)商提供報(bào)告需要正式的表達(dá)。選項(xiàng)C"Couldyoupleasesendmethereportbytheendoftheday?"使用了禮貌的請(qǐng)求句式，符合商務(wù)場(chǎng)景的正式要求。選項(xiàng)A過于隨意，選項(xiàng)B和D語氣不夠強(qiáng)。4.D解析：感謝客戶，選項(xiàng)D"Thankyouforyourpatronage.Wevalueyourbusinessgreatly."最為正式和貼切，表達(dá)了對(duì)公司價(jià)值的認(rèn)可。選項(xiàng)A和C較為通用，選項(xiàng)B略顯過度。5.A解析：解釋延遲交貨原因需要直接但禮貌的表達(dá)。選項(xiàng)A"We'resorry,butthere'sbeenadelayinyourorder'sdelivery.Thereasonisthatwe'reexperiencingashortageoftheproduct."清晰說明了情況和原因，并表達(dá)了歉意。6.B解析：邀請(qǐng)參加會(huì)議，選項(xiàng)B"IwaswonderingifyoucouldmakeittoourmeetingonFriday."最為禮貌和正式，表達(dá)了希望對(duì)方能參與的意愿。選項(xiàng)A和D過于隨意，選項(xiàng)C略顯生硬。7.C解析：詢問產(chǎn)品價(jià)格需要正式的表達(dá)。選項(xiàng)C"Couldyoupleaseletmeknowthepriceforthatproduct?"使用了禮貌的請(qǐng)求句式，符合商務(wù)場(chǎng)景的要求。選項(xiàng)A過于口語化，選項(xiàng)B和D語氣不夠強(qiáng)。8.C解析：請(qǐng)求提供信息，選項(xiàng)C"Couldyoupleasegivemesomeinformationonthis?"最為禮貌和正式，符合商務(wù)場(chǎng)景的要求。選項(xiàng)A過于口語化，選項(xiàng)B和D語氣不夠強(qiáng)。9.D解析：推薦新產(chǎn)品，選項(xiàng)D"I'dliketointroduceyoutothisnewproduct.Ithinkyou'llfinditinteresting."最為得體，表達(dá)了推薦的同時(shí)也給予了對(duì)方了解的機(jī)會(huì)。選項(xiàng)A過于口語化，選項(xiàng)B和C不夠正式。10.B解析：表達(dá)建議，選項(xiàng)B"Iwantedtogiveyouasuggestion.Ithinkitmighthelpyouout."最為禮貌和得體，表達(dá)了關(guān)心和幫助的意愿。選項(xiàng)A過于直接，選項(xiàng)C和D不夠正式。11.B解析：詢問項(xiàng)目進(jìn)展，選項(xiàng)B"Iwaswonderingifyoucouldupdatemeontheproject'sprogress."最為禮貌和正式，表達(dá)了希望了解情況的意愿。選項(xiàng)A過于口語化，選項(xiàng)C和D語氣不夠強(qiáng)。12.D解析：請(qǐng)求幫助，選項(xiàng)D"Ineedyourhelpwiththis,socouldyoupleaseassistme?"最為禮貌和正式，表達(dá)了需要幫助的情況。選項(xiàng)A過于口語化，選項(xiàng)B和C語氣不夠強(qiáng)。13.D解析：道歉，選項(xiàng)D"Iapologizeforthis.Iwanttomakeitright."最為正式和真誠(chéng)，表達(dá)了歉意和解決問題的意愿。選項(xiàng)A過于口語化，選項(xiàng)B和C不夠正式。14.C解析：感謝同事，選項(xiàng)C"Iappreciateyourhelpwiththis.Itmadeabigdifference."最為得體，表達(dá)了真誠(chéng)的感謝和對(duì)他人幫助的認(rèn)可。選項(xiàng)A過于口語化，選項(xiàng)B和D不夠正式。15.A解析：解釋服務(wù)變更原因，選項(xiàng)A"We'rechangingourservicebecausewewanttoprovideabetterexperienceforourcustomers."最為正式和得體，說明了變更的原因和目的。選項(xiàng)B和C過于簡(jiǎn)單，選項(xiàng)D不夠正式。16.B解析：邀請(qǐng)參加活動(dòng)，選項(xiàng)B"Iwaswonderingifyoucouldmakeittooureventnextweek."最為禮貌和正式，表達(dá)了希望對(duì)方能參加的意愿。選項(xiàng)A和D過于隨意，選項(xiàng)C略顯生硬。17.C解析：詢問產(chǎn)品質(zhì)量，選項(xiàng)C"Couldyoupleaseletmeknowthequalityofthatproduct?"最為正式和禮貌，符合商務(wù)場(chǎng)景的要求。選項(xiàng)A過于口語化，選項(xiàng)B和D語氣不夠強(qiáng)。18.C解析：請(qǐng)求反饋，選項(xiàng)C"Couldyoupleasegivemesomefeedbackonthis?"最為禮貌和正式，符合商務(wù)場(chǎng)景的要求。選項(xiàng)A過于口語化，選項(xiàng)B和D語氣不夠強(qiáng)。19.D解析：推薦合作伙伴，選項(xiàng)D"I'dliketorecommendthispartnertoyou.Ithinkyou'llfindthemhelpful."最為得體，表達(dá)了推薦的同時(shí)也給予了對(duì)方了解的機(jī)會(huì)。選項(xiàng)A過于口語化，選項(xiàng)B和C不夠正式。20.B解析：表達(dá)建議，選項(xiàng)B"Iwantedtogiveyouasuggestion.Ithinkitmighthelpyouout."最為禮貌和得體，表達(dá)了關(guān)心和幫助的意愿。選項(xiàng)A過于直接，選項(xiàng)C和D不夠正式。二、填空題答案及解析21.inform解析：informsb.aboutsth.是固定搭配，意為“告知某人某事”，符合句意。22.details解析：providesb.withdetails是固定搭配，意為“向某人提供詳細(xì)信息”，符合句意。23.cooperation解析：appreciatesb.'scooperation是固定搭配，意為“感謝某人的合作”，符合句意。24.thank解析：thanksb.forsth.是固定搭配，意為“感謝某人某事”，符合句意。25.inconvenience解析：apologizeforanyinconvenience是固定搭配，意為“為任何不便道歉”，符合句意。26.appendix解析：findthedetailedinformationintheappendix是固定搭配，意為“在附錄中找到詳細(xì)信息”，符合句意。27.reply解析：lookforwardtoyourreply是固定搭配，意為“期待您的回復(fù)”，符合句意。28.include解析：Couldyoupleaseinclude...inthemeeting是固定搭配，意為“你能請(qǐng)你在會(huì)議中包含……嗎”，符合句意。29.assistance解析：appreciatesb.'sassistance是固定搭配，意為“感謝某人的幫助”，符合句意。30.invite解析：invitesb.tosth.是固定搭配，意為“邀請(qǐng)某人參加某事”，符合句意。三、匹配題答案及解析1.C解析：解釋產(chǎn)品延遲交付的原因，應(yīng)選擇延遲通知。2.D解析：邀請(qǐng)供應(yīng)商參加行業(yè)展會(huì)，應(yīng)選擇會(huì)議邀請(qǐng)函。3.G解析：請(qǐng)求同事提供市場(chǎng)分析報(bào)告，應(yīng)選擇拜訪請(qǐng)求函。4.A解析：感謝客戶的支持，應(yīng)選擇感謝信。5.J解析：通知客戶服務(wù)變更，應(yīng)選擇服務(wù)變更通知。6.H解析：詢問職位面試細(xì)節(jié)，應(yīng)選擇職位申請(qǐng)信。7.D解析：邀請(qǐng)客戶參加新產(chǎn)品發(fā)布會(huì)，應(yīng)選擇會(huì)議邀請(qǐng)函。8.B解析：道歉因?yàn)楫a(chǎn)品損壞，應(yīng)選擇投訴信。9.F解析：請(qǐng)求在訂單中添加特殊服務(wù)，應(yīng)選擇訂單確認(rèn)函。10.I解析：詢問客戶是否接受合作方案，應(yīng)選擇項(xiàng)目更新報(bào)告。四、句子改錯(cuò)題答案及解析11.錯(cuò)誤1：offering→offered解析：時(shí)態(tài)錯(cuò)誤，應(yīng)該是過去時(shí)態(tài)。錯(cuò)誤2：overwhelmingly→overwhelming解析：形容詞形式錯(cuò)誤，應(yīng)該是形容詞。錯(cuò)誤3：now→sofar解析：時(shí)間狀語錯(cuò)誤，應(yīng)該是到現(xiàn)在為止。錯(cuò)誤4：it→them解析：代詞指代錯(cuò)誤，應(yīng)該是復(fù)數(shù)形式。錯(cuò)誤5：questions→anyquestions解析：語法錯(cuò)誤，應(yīng)該是疑問句形式。12.錯(cuò)誤1：attending→toattend解析：動(dòng)名詞形式錯(cuò)誤，應(yīng)該是不定式。錯(cuò)誤2：delighted→delightedthat解析：句子結(jié)構(gòu)錯(cuò)誤，應(yīng)該是從句形式。錯(cuò)誤3：expertise→expertiseinthefield解析：短語錯(cuò)誤，應(yīng)該是介詞短語。錯(cuò)誤4：audience→theaudience解析：名詞單復(fù)數(shù)錯(cuò)誤，應(yīng)該是復(fù)數(shù)形式。錯(cuò)誤5：available→availabletojoinus解析：短語錯(cuò)誤，應(yīng)該是介詞短語。13.錯(cuò)誤1：fulfill→fulfilling解析：動(dòng)名詞形式錯(cuò)誤，應(yīng)該是動(dòng)名詞。錯(cuò)誤2：requested→therequested解析：名詞單復(fù)數(shù)錯(cuò)誤，應(yīng)該是定冠詞。錯(cuò)誤3：hasbeen→havebeen解析：主謂一致錯(cuò)誤，應(yīng)該是復(fù)數(shù)形式。錯(cuò)誤4：stock→stocks解析：名詞單復(fù)數(shù)錯(cuò)誤，應(yīng)該是復(fù)數(shù)形式。錯(cuò)誤5：updates→anupdate解析：名詞單復(fù)數(shù)錯(cuò)誤，應(yīng)該是單數(shù)形式。14.錯(cuò)誤1：regarding→about解析：介詞使用錯(cuò)誤，應(yīng)該是about。錯(cuò)誤2：finalized→finalizing解析：動(dòng)名詞形式錯(cuò)誤，應(yīng)該是動(dòng)名詞。錯(cuò)誤3：proceed→proceedwithit解析：短語錯(cuò)誤，應(yīng)該是介詞短語。錯(cuò)誤4：planned→planned解析：時(shí)態(tài)錯(cuò)誤，應(yīng)該是過去時(shí)態(tài)。錯(cuò)誤5：feedback→anyfeedback解析：語法錯(cuò)誤，應(yīng)該是疑問句形式。15.錯(cuò)誤1：patronage→support解析：名詞使用錯(cuò)誤，應(yīng)該是support。錯(cuò)誤2：invaluable→invaluabletous解析：短語錯(cuò)誤，應(yīng)該是介詞短語。錯(cuò)誤3：truly→trulyenjoyed解析：時(shí)態(tài)錯(cuò)誤，應(yīng)該是過去時(shí)態(tài)。錯(cuò)誤4：special→aspecial解析：冠詞使用錯(cuò)誤，應(yīng)該是不定冠詞。錯(cuò)誤5：takeadvantage→takeadvantageofthisoffer解析：短語錯(cuò)誤，應(yīng)該是介詞短語。五、商務(wù)信函寫作題答案及解析DearCustomer,Ihopethisemailfindsyouwell.Iamwritingtoaddressyourconcernsregardingtherecentshipmentofproducts.Isincerelyapologizeforanyinconveniencethismayhavecausedyou.U