飯店英語考試題及答案

一、單項選擇題（每題2分，共10題）1.“MayItakeyourorder?”的意思是（）A.我可以拿走你的訂單嗎？B.我可以為你點菜嗎？C.我可以幫你打包嗎？答案：B2.“Atablefortwo,please.”的意思是（）A.請給我一張兩人桌。B.請給我兩張桌子。C.請給我一個兩人套餐。答案：A3.“What'sthespecialtyofyourrestaurant?”的意思是（）A.你們飯店有什么特色菜？B.你們飯店有什么特別之處？C.你們飯店的位置在哪？答案：A4.“I'dlikeaglassofwater.”中的“glass”的意思是（）A.玻璃B.玻璃杯C.鏡子答案：B5.“Isthereanydiscount?”的意思是（）A.有什么特別服務嗎？B.有什么優(yōu)惠嗎？C.有什么額外收費嗎？答案：B6.“Thesteakiswell-done.”的意思是（）A.牛排三分熟。B.牛排五分熟。C.牛排全熟。答案：C7.“I'mallergictoseafood.”的意思是（）A.我喜歡海鮮。B.我對海鮮過敏。C.我討厭海鮮。答案：B8.“Check,please.”的意思是（）A.請檢查。B.請買單。C.請稍等。答案：B9.“WehaveareservationunderthenameofMr.Smith.”的意思是（）A.我們以史密斯先生的名義有個預訂。B.我們有個史密斯先生名字的房間。C.我們有個史密斯先生的包裹。答案：A10.“Thewinelist,please.”的意思是（）A.請給我酒水單。B.請給我酒的價格。C.請給我酒的種類。答案：A二、多項選擇題（每題2分，共10題）1.Whichofthefollowingcanbeusedtodescribethetasteoffood?（）A.sweetB.sourC.bitterD.spicy答案：ABCD2.Whengreetingguestsattheentranceoftherestaurant,youcansay（）A.Welcometoourrestaurant.B.Goodmorning/afternoon/evening.C.Howareyoutoday?D.Nicetoseeyou.答案：ABCD3.Whichofthefollowingarecommontablewareinarestaurant?（）A.forkB.knifeC.spoonD.chopsticks答案：ABCD4.Ifaguestwantstobookatable,youmayneedtoknow（）A.thenumberofguestsB.thetimeofdiningC.theguest'snameD.theguest'scontactnumber答案：ABCD5.Whichofthefollowingcanbeusedtorecommenddishes?（）A.Ourfishisveryfresh.B.Theroastchickenisourspecialty.C.Youcantryourvegetablesalad.D.Thesoupisverydelicious.答案：ABCD6.Inarestaurant,thefollowingthingsareusuallyprovidedforfree（）A.waterB.napkinsC.bread(insomecases)D.toothpicks答案：ABC7.Whenaguestcomplainsaboutthefood,youcan（）A.apologizesincerelyB.offertoreplacethedishC.giveadiscountD.ignorethecomplaint答案：ABC8.Whichofthefollowingwordscanbeusedtodescribetheatmosphereofarestaurant?（）A.cozyB.elegantC.noisyD.lively答案：ABCD9.Ifaguestwantstopaybycreditcard,youneedto（）A.checkthecardvalidityB.askfortheguest'ssignatureC.printthereceiptD.refuseifitisnotyourpreferredpaymentmethod答案：ABC10.Whenseeingoffguests,youcansay（）A.Thankyouforcoming.B.Hopetoseeyouagainsoon.C.Haveaniceday.D.Goodbye.答案：ABCD三、判斷題（每題2分，共10題）1.“Dessert”onlyreferstoice-cream.（）答案：False2.Inawesternrestaurant,peoplealwaysusechopsticks.（）答案：False3.“Bill”and“check”canbothmeanthepaymentinarestaurant.（）答案：True4.Ifaguestsays“I'mfull.”,itmeanshe/shewantsmorefood.（）答案：False5.Thewaitershouldneverintroducenewdishestotheguests.（）答案：False6.“Buffet”meansthatguestscanchoosefoodbythemselves.（）答案：True7.Agoodwaitershouldbepoliteandpatient.（）答案：True8.“Roomservice”hasnothingtodowithrestaurants.（）答案：False9.Allrestaurantsareopen24hoursaday.（）答案：False10.Ifaguestasksforsalt,youcanbringhim/hersugarinstead.（）答案：False四、簡答題（每題5分，共4題）1.Whatshouldawaiterdowhengreetingguests?答案：Awaitershouldsmile,saywelcomewordssuchas“Welcometoourrestaurant”,andoffertohelp.2.Howcanyouhandleaguest'sspecialrequest?答案：First,listencarefully.Then,seeifitcanbefulfilled.Ifpossible,arrangeitimmediatelyandinformtheguest.3.Whataretheimportantthingstonotewhentakingorders?答案：Writedownthedishesclearly,confirmthespecialrequirementslikethedegreeofcookingforsteak,andrepeattheordertotheguest.4.Howcanyoudealwithaguestwhoiswaitingforalongtime?答案：Apologizeforthewait,offersomefreesnacksordrinks,andkeeptheguestinformedabouttheprogress.五、討論題（每題5分，共4題）1.Howcanarestaurantimproveitsservicequality?答案：Trainstaffwell,listentoguests'feedback,andimprovethediningenvironment.2.Whataretheadvantagesofhavingadiversemenu?答案：Itcanattractmorecustomerswithdifferenttastes,meetvariousdietaryneeds,andincreasecompetitiveness.3.Howtomakeguestsfeelwelcomeinarestaurant?答案：Greetthemwa