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CONSUMER&
BRANDBrandKPIs
for
clean
beauty:
RMSBeauty
in
the
United
KingdomConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
2500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
RMS
Beauty’s
performance
inthe
clean
beautymarket.Fieldwork:June2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofDecember202464%
of
RMS
Beauty
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??RMS
Beauty’s
brandingresonates
more
withGen
Z?RMS
Beauty
ranksoutsidetheTop10
inawarenesswithin
the
clean
beautymarket?RMS
Beauty
generally
appealsto
men
more
thanwomen?Thepopularity
ratingof
RMS
Beauty
is
21%?RMS
Beauty
rankstenthinusage?Among
RMS
Beauty
enthusiasts,54%
fallunderthehigh-income
category?Interms
of
loyalty,RMS
Beauty
isoutside
the
Top
10?Consumers
want
theirclean
beautybrandstohaveinthe
United
Kingdomhonesty
/trustworthiness,
reliability,
and
authenticity?RMS
Beauty
hasascore
of
16%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
RMS
Beauty
at
64%Brand
profile:
snapshotBrand
performance
of
RMS
Beauty
intheUnitedKingdom64%21%21%21%16%AwarenessPopularityUsageLoyaltyBuzz5Notes:Clean
beauty
‘a(chǎn)wareness’,‘popularity’,
‘usage’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,246,
all
respondents
(awareness),
n=256,
respondents
who
know
the
individual
brand
(popularity),
n=256,
respondents
whoknow
the
individual
brand(usage),
n=53,
respondents
who
have
used
the
individual
brand
(loyalty),
n=256,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024RMS
Beauty’s
branding
resonatesmore
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations45%42%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeRMS
Beauty
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatRMS
Beauty
islikedby0%
of
Babyboomers
and
13%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is6%
and
29%,
respectively.36%29%29%ForMillennials
andGen
Z,
45%
and
42%
feel
positivelytowards
RMS
Beauty,versus
36%
and
29%.
So13%currently,
forRMS
Beauty,
Gen
Zconnects
most
withtheirbrandcompared
tothe
overall
industryuser.6%0%Baby
BoomerIndustryuserGen
ZMillennialsGen
XBrand
enthusiast6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoclean
beauty,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=55,
RMS
Beauty
enthusiast,
n=859,
clean
beauty
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024RMS
Beauty
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
RMS
Beauty
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.7%9%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
RMS
Beauty
has
asimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.44%56%56%
ofmen
likeRMS
Beauty
comparedto44%
of
women,
whereas
fortheoverall
industry,54%
ofwomen
useclean
beautycompared
to
46%
of
men.54%87%88%7%
of
RMS
Beauty
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to9%
amongindustryusers
overall.46%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
clean
beauty,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=55,
RMSBeautyenthusiast,
n=859,
clean
beauty
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
RMS
Beauty
enthusiasts,
54%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.13%17%Single39%13%19%CoupleSingleparentNuclear54%
ofRMS
Beauty
enthusiastsarefromhigh-income
households.RMS
Beauty’sbrandisgenerally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
45%
of
RMS
Beautyenthusiastshavethiscurrent
livingsituation.54%11%13%45%35%26%31%Multi-generational0%2%30%13%14%ExtendedOther16%5%5%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
clean
beauty,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=55,
RMS
Beauty
enthusiast,
n=859,
clean
beauty
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
clean
beauty
brands
to
have
honesty
/
trustworthiness,reliability,
and
authenticityBrand
profile:
qualitiesQualitiesuserswant
from
clean
beautybrandsForclean
beauty,the
top
three
qualitiesusers
wantfrom
abrandarehonesty
/trustworthiness,
reliability,
andauthenticity.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%RMS
Beauty
users
also
appreciatethesekey
attributes,indicating
RMS
Beautyexudes
thesequalities.SocialCoolnessresponsibilityThequalitiesthatRMS
Beautyenthusiastsare
least
focused
on
arethrill/excitement
andinnovation.ReliabilityExclusivityRMS
Beauty
shouldwork
onpromotingauthenticityto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
clean
beauty,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
clean
beauty,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;“When
it
comes
toclean
beauty,
whichofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=53,
RMS
Beauty
users’,n=55,
RMSBeauty
enthusiast,
n=859,
clean
beauty
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
RMS
Beauty
fans,
42%
state
that
they
get
excited
about
clean
beautyproductsBrand
profile:
attitudesWhat
doconsumersthink
ofclean
beautyingeneral?53%49%47%44%42%36%32%27%26%25%24%20%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutcleanbeautyproductsIliketotalkabouttopicsrelating
toclean
beautyBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
clean
beauty
do
youagree
with?”;
Multi
Pick;
“When
it
comes
toclean
beauty,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=55,
RMSBeauty
enthusiast,
n=859,
clean
beautyusersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1164%
of
RMS
Beauty
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
clean
beauty,the
average
awarenessof
abrand
intheUnitedKingdomis30%.
Awarenessof
RMS
Beauty,however,
isat21%.Awareness21%
ofUK
clean
beautyusers
saytheylikeRMSBeauty,compared
to
anindustryaverage
brandpopularity
of28%.21%
ofindustryusers
intheUnitedKingdomsaytheyuseRMS
Beauty,with
the
average
usageof
abrandat22%.BuzzPopularity64%
ofbrandusers
saythey
would
usethe
brandagain,compared
toanaverage
loyalty
score
of
67%.RMS
Beauty
hasbeen
noticed
less
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of16%compared
to
19%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Clean
beauty
‘a(chǎn)wareness’,‘popularity’,
‘usage’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,246,
all
respondents
(awareness),
n=256,
respondents
who
know
the
individual
brand
(popularity),
n=256,
respondents
whoknow
the
individual
brand(usage),
n=53,
respondents
who
have
used
the
individual
brand
(loyalty),
n=256,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024RMS
Beauty
ranks
outside
the
Top
10
in
awareness
within
the
clean
beautymarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofRMS
BeautyRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1TheBodyShop87%52%45%32%30%30%30%29%26%25%21%2Victoria
BeckhamBeautyBareMineralsWeleda345RenCleanSkincareCaudalieUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67HonestBeautythisworks8Outofallrespondents,
21%
were
aware
of
RMSBeauty.
ThisranksthemoutsidetheTop10
comparedtootherbrandssurveyed
inthismarket.79%9MilkMakeUpGlow
RecipeAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,246,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
RMS
Beauty
is
21%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofRMS
BeautyRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1TheBodyShop54%36%34%32%30%30%29%27%27%27%21%2BareMineralsGlow
RecipeDr.
HauschkaHonestBeautyEvolve
BeautyMilkMakeUpHerbivore
BotanicalsIlia34Outofconsumers
who
knew
thebrand,
21%
saidtheyliked
RMS
Beauty.
Thisranksthemoutside
the
Top
10compared
to
other
brandssurveyed
inthismarket.567879%9PopularityN/A10Caudalie14
Notes:“When
it
comesto
clean
beauty,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=256,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024RMS
Beauty
ranks
tenth
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofRMS
BeautyRank#
BrandUsage
%44%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
cleanbeauty,which
of
thefollowing
brandshaveyou
usedinthe
past12
months?”.1TheBodyShop21%2BareMineralsEvolve
BeautyGlow
RecipeDr.
Hauschkabenecos29%328%Outofconsumers
who
knew
thebrand,
21%
saidtheyused
RMS
Beauty.
Thisranksthemtenthcompared
toother
brandssurveyed
inthismarket.428%528%624%7Caudalie23%8MilkMakeUpAwake
OrganicsRMS
Beauty21%79%921%UsageN/A1021%15
Notes:“When
it
comesto
clean
beauty,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=256,respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
RMS
Beauty
is
outside
the
Top
10
in
the
United
KingdomBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofRMS
Beauty’s
consumersRank#
BrandLoyalty
%85%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1TheBodyShop2BareMineralsVictoria
BeckhamBeautyWeleda84%384%36%481%5thisworks80%6HonestBeautyGlow
RecipeRenCleanSkincareMilkMakeUpIlia75%64%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
clean
beauty,which
of
the
following
brandsareyou
likely
touseagaininthe
future?”.770%870%970%Outofrespondents
whohaveused
RMS
Beauty,64%saidthey
would
usethebrand
again.LoyaltyN/A1067%16
Notes:“When
it
comesto
clean
beauty,
which
ofthe
following
brands
are
you
likely
to
use
again
in
the
future?”;
Multi
Pick;
Base:
n=53,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024RMS
Beauty
has
a
score
of
16%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofRMS
BeautyRank#
BrandBuzz%28%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Evolve
Beauty16%2TheBodyShopGlow
RecipeAwake
OrganicsMilkMakeUpbenecos27%326%Outofconsumers
who
knew
thebrand,
16%
saidtheyhadheardaboutRMS
Beauty
inthe
media.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.425%525%625%7HonestBeautyBiossance23%822%84%9Dr.
HauschkaCaudalie21%BuzzN/A1021%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=256,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowt
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