ClaimsforPoor-Packing29英國鴻飛貿(mào)易有限公司向廣東順德好寶寶玩具廠訂購了1000件玩具車，但貨到目的地后發(fā)現(xiàn)有10%左右的玩具車因為包裝不妥被壓壞了，因此寫信向順德好寶寶玩具廠投訴并提出索賠方案。順德好寶寶玩具廠收到鴻飛貿(mào)易有限公司的投訴后，確認了對方的圖片，寫信向?qū)Ψ降狼?，同意了對方的索賠方案，并表示將改進包裝，希望這一事件不會影響今后的交易。Words

TextExercisesContentClaimsforPoor-Packing29ADearAnn,WearewritingtoinformyouthatthetoycarscoveredbyourOrderNo.THN14-86arrivedinsuchanunsatisfactoryconditionthatwehavetolodgeaclaimagainstyou.Uponexamination,itwasfoundthat67pcsarebadlyscratched,andsomeofthemareevenbroken.Itwasobviouslyduetotheimproperpacking,asyoucanseefromtheattachedpictures.Sincewecannotmeetwithourcustomers’requirements,wesuggestclaimWords

TextExercisesContentClaimsforPoor-Packing29thatyoumakeusanallowanceof20%ontheinvoicedvalue.Thisistheamountbywhichweproposetocompensateforourcustomers.Ifyoucannotaccept,I’mafraidweshallhavetoreturnthemforreplacement,andtheextrafreightwillbebornebyyou.Weawaityourpromptreply.Yourssincerely,Words

TextExercisesContentNotesclaimn.索賠；賠償“提出索賠”：lodge/raise/fileaclaim表示索賠的原因，一般接介詞for：claimfordamage表示索賠的金額，一般接介詞for：claimforUSD4,000

表示對某批貨物索賠，一般接介詞on/upon：

claimonthegoods

表示向某人索賠，一般接介詞against/with：claimagainstyou“為某事向某人提出索賠”：lodgeaclaimagainstsb.forsth.Wehavetolodgeaclaimagainstyoufortheshortdeliveryof10tons.我們要對你方提出230套茶壺破損的索賠。Weshallfileaclaimagainstyouforthedamageofthe230setsofteapots.Notesclaimv.索賠；要求索賠“為某事向某人索賠若干金額”：toclaim(acompensationof)…fromsb.forsth.toclaimUS$6,000fordamagetoclaimUS$5,000onthegoodstoclaimUS$10,000fromtheinsurancecompany我們已向保險公司對貨物的破損索賠了7800美元。WehaveclaimedUS$7,800fromtheinsurancecompanyforthedamageofthegoods.Notesconditionn.狀況；形式；條件；限制Werequestforpromptdeliveryasoneoftheconditionsofsalesagreement.ingoodcondition完好的；情況良好的Wemakesurethatthegoodswereingoodconditionbeforebeingshipped.我們相信貨物將會完好無損地到達你方。Webelievethatthegoodswillarriveatyourendingoodandperfectcondition.Notesallowancen.折價；折扣；津貼；補貼Wewon’tacceptthedefectivegoodsunlessyougiveusanallowanceof30%.Office-bearerwillobtainmorehouseallowanceinChina.Notescompensatev.補償“為······賠償某人”：compensatesb.for…Youmustcompensateusfortheloss.對于破損的貨物我們會加以補償。

We’llcompensateyouforthedamagedgoods.compensation

n.賠償；補償Wehavetoclaimacompensationforthedamagedgoods.Notesreplacementv./n.代替，取代；代替者；代替物

Therecanbenoreplacementforourproducts.該商品目前無貨可供，你方可以考慮下類似的代替商品。

Thisgoodsareoutofstockatpresent,youmayconsiderthesimilarreplacement.NotesBClaimsforPoor-Packing29DearThomas,Re:YourOrderNo.THN14-86WeareverysorrytolearnfromyourletterofSeptember17thatthetoycarssuppliedtotheaboveorderweredamagedwhentheyreachedyou.Inviewofourlong-standingrelations,weagreetothespecialallowanceof20%discountontheinvoicedcostasyousuggested.Words

TextExercisesContentBClaimsforPoor-Packing29Weapologizefortheinconveniencecausedtoyouinthisincident.Youmusthavehadmuchdifficultyinmeetingtheordersofyourclients.Nowweareseeking

theadviceofapackingconsultantandensuretheabilitytoimproveourmethodsofpacking.Wehopethismatterwillnotaffectourgoodrelationsinfuturedealings.Yoursfaithfully,Words

TextExercisesContentseekv.尋找；探索；追求

Theyareseekingawaytoimprovethequalityoftheproducts.

Weseektobecustomer-driven.Notesaffectv.影響；感動Thebadweathermayaffectthearrivalofthevessel.Wedonotthinkbusinesswillbeaffectedbythisdevelopment.NotesClaimsforPoor-Packing29ExerciseIChoosethebestanswers.ExerciseIIIdentifytheerrorineachsentence.ExerciseIIITranslatethefollowingsentencesintoEnglish.ExerciseIVTranslatethefollowingletterintoEnglish.Words

TextExercisesContent12341.Wesuggestthatyoufileaclaim______theshippingcompanyforallthelossesbecauseofthefailuretoshipthegoods______OrderNo.GTY-15intime.A.against;inB.for;underC.to;underD.against;under2.Weshallbegrateful______youwillkeepthedamagedgoodsuntilcalledforbyourshippingagent,______wehaveinstructedalready.A.and;whoB.that;whomC.if;whomD.if;who3.Pleasereturnthedefectivegoodstousfor______.A.replacementB.replaceC.correctionD.correct4.Weareverysorryforthisdelayandcanonlyhopeitwillnothaveseriously______you.A.inconvenienceB.troubleC.inconveniencedD.inconvenient5.Weregretkeenlyfortheshortweightof32kg.This______youmuchdifficultyinmeetingordersofyourclients.A.mustcauseB.hascausedC.causedD.musthavecaused123412341.Wehavewritingyoucomplaining

aboutthecoloroftheABCgoodsyousentus.D2.WearesorryfortheunderpaymentofUSD324onyourABinvoice,whichwasduewithamisreading.CD3.ThecorrecttotalCIFvaluecomestoUSD65,000.00A

insteadof60,500.00,thedifference

isUSD4,500.00.BCD12344.WearereadytomakeyourlossandwillsendyoutheAB

claimedamount,USD3,000.00byT/T.CD5.Ifwewere

atfault,wewouldbegladtocompensateABC

againstyouforyourlosses.D23141.我們很遺憾地告知，兩臺機器在運輸途中嚴重受損。Wearesorrytosaythattwomachineswerebadlydamagedduringtransit.2.我們不接受你方的貨物，因為它們與樣品不符。Wecan’tacceptyourgoodsastheyaredifferentfromthesamples.3.鑒于我們友好的業(yè)務(wù)關(guān)系，我們愿意接受你方的索賠。Inviewofourfriendlybusinessrelations,wewillacceptyourclaim.23144.你們必須賠償我們的損