第1題E-Governmentis"____"+"____"正確答案：:GovernmentServices正確答案：:ElectronicInformationTechnology第2題(ThefirstdigitalizedworkingplatformforNPCdeputiesinZhejiangwasopened)AHangzhouBJinhuaCWenzhouDNingbo第3題AnimportantlandmarkintherapiddevelopmentofeAUNBEDUCWTODOPEC第4題E-governmenthas()applicationmodelsA2B3C4D5第5題E-healthcareservicesandtransportationmanagementservicesbelongtothe()modelofe-governmentAG2CBG2GCG2BDG2E第6題Electronicjudicialfilingsystem,financialmanagementsystembelongtothee-government()modelAG2CBG2GCG2BDG2E第7題Thegovernment()haseffectivelypreventedandcombatedtaxevasionandcriminalbehaviorthroughanti-counterfeitingtoolsandcross-auditing.AGoldenCustomsProjectBGoldenFinanceProjectCGoldenTaxProjectDGoldenAuditProject第8題The()pickingimplementedbytheGeneralAdministrationofCustomscanfundamentallyclosetheloopholesinmarketregulation.AGoldenCustomsProjectBGoldenFinanceProjectCGoldenTaxProjectDGoldenAuditProject第9題TheAmericanscholars,theDenharts,arethemastersofthetheoryoftheNewPublicService,andtheyputforwardthe()majorprinciplesoftheNewPublicServiceA4B5C6D7第10題Nolan,anAmericanexpertonmanagementinformationsystems,summarizedtheevolutionofinformationsystemsinto()stagesA5B6C7D8第11題IntheprocessofChina'se-governmentdevelopment,realizingtheleapfrom0to1is____正確答案：:TwelveGoldensProject第12題Initially,the"DigitalChina"projectwasmerelyadigitizationofChina's()AEconomicResourcesBHumanResourcesCNaturalResourcesDCulturalResources第13題Inthe"DigitalChina"project,"Digital()"stoodout,andgraduallybecametheideologicalsourceandpracticalstartingpointofthenew"DigitalChina"concept.AFujianBZhejiangCShanghaiDJiangsu第14題E-governmentcanreducetheadministrativeofficecosts,travelcostsandlawenforcementcostsofgovernmentdepartments,butitcannotreducefinancialexpenditures.第15題()arethethreetheoriesofe-governmentintroducedinthiscourse.AGovernmentReengineeringTheoryBInformationSystemsRelatedTheoryCNewPublicServiceTheoryDNewPublicManagementTheory正確答案：BCD第1題Thefollowingstatementaboutthestructureofane-governmentsystemisincorrect.ASoftwareistheprogramsystemonwhichMISruns,includingsystemsoftwareandapplicationsoftware.BDataresourcesrefertoavarietyofrawdataandinformationstoredinacertainorganizationalstructureCOperatingproceduresaretheprocesses,regulations,instructions,etc.thatensuretheeffectiveoperationofthesystem.DTheoperatoristhepersonwhousesthesystem第2題Thegovernmentcanconvertthesysteminoneoffourways.APilotInstallationBPhasedInstallationCParallelInstallationDCommissioningInstallation正確答案：ABCD第3題AccordingtoBrooks'principleofdiseconomiesofscale,theaverageutilityofeachindividualdecreasesastheprojectteamcontinuestogetlarger.第4題Intheprocessofe-governmentsystemdevelopment,systemdefinitionisbasedongovernmentbusinessprocessplanningtodefinetheobjectivesandscopeofuseofthesystem.第5題____istheuseofadvancedinformationtechnologyaswellasmodernmanagementtoolstoachievebreakthroughimprovementsinbusinessoperationsintermsofcost,quality,serviceandspeed,enablingenterprisestomaximizetheirabilitytoadapttothedynamicallychangingneedsofexternalcustomers.正確答案：:BusinessProcessReengineering第6題Inthee-governmentsystemdefinitionphase,thereisalsoaneedtoconductafeasibilityanalysisofe-governmentsystemdevelopmentintermsof____,schedule,technologyandorganizationalrulesandregulations.正確答案：:Cost第7題Intermsofe-governmentsystemprocessdesign,developersneedtodesignappropriateprocessesforusersand____.正確答案：:SystemAdministrator(i.e.,Operator)第8題Oncethesystemdesigniscompleted,thenextstageinthee-governmentsystemdevelopmentlifecycleis____正確答案：:SystemActivation(i.e.,SystemImplementation)第9題ManyITprofessionalsaretestingexperts.Testing,oftenreferredtoas____,isaveryimportantaspectof正確答案：:ProductQualityAssurance(PQA)第10題Therearefivecomponentsofane-governmentsystemthatneedtobeconsideredinthee-governmentrequirementsanalysisphase,namely____,____,____,____andhuman正確答案：:Hardware正確答案：:Software正確答案：:Data正確答案：:ProcessChapter3Homework第1題Whoneedstobeinvolvedinthedevelopmentofe-governmentsystems?AprogrammerBtechnologistCadministratorDkeyuser正確答案：ABCD第2題Thekeymembersofane-governmentsystemdevelopmentprojectteamare?AITprojectmanagerBgovernmentadministratorCtechnicianDkeyuser第3題Intermsofprocessdesign,forwhomdodevelopersofe-governmentsystemsneedtodesignappropriateprocesses?AuserBsystemadministratorCsystemsanalystDprogrammer正確答案：AB第4題Whichstageofe-governmentsystemdevelopmentisthebeginningofanothersystemdevelopmentlifecycle.AdemandanalysisBcomponentdesignCsystemimplementationDsystemmaintenance第5題BasedontheUnifiedTechnologyAdoptionandUsageModel,whataretheinfluencesonusers'intentiontouseanewtechnologyandtheirusagebehavior?AperformanceexpectationBstrivetoanticipateCsocialimpactDamenities正確答案：ABCD第6題Doesthesuccessofe-governmentsysteminnovationdependonwhoisreceptivetoit?AgovernmentadministratorBgovernmentagenciesofficialCcivicDtechnicalstaff第7題Whoneedstoassesswhetherthee-governmentsystemisachievingtheobjectivesforwhichitisbeingused?AgovernmentadministratorBgovernmentagenciesofficialCcivicDtechnicalstaff第8題Whichofthefollowingbusinessactivitiescanbeoutsourced?AfinancialaffairBhumanresourceClogisticDclientservice正確答案：ABCD第9題Intermsoftheprocesselementsofe-governmentsystemrequirementanalysis,itmainlyincludestheprocessesofgovernmentalactivitiessuchas____,____,____.正確答案：:application正確答案：:approval正確答案：:inquiry第10題Thewillingnessofusinge-governmentsystemsingovernmentistosupportgovernmentdepartments____,withappropriateITarchitectureandsystemstosupportgovernmentdepartments____,optimize____andimprove____.正確答案：:decision-makingprocess正確答案：:informationstrategyobjectives正確答案：:governmentprocesses正確答案：:levelofdecision-makingChapter4Homework第1題WhatreferstoindividualsororganizationsseekingtoobtainormodifydataorotherISassetsillegally,withouttheowner'spermission,oftenwithouttheowner'sknowledge.AThreatBVulnerabilityCSecurityMeasuresDFirmwareUpdate第2題Whomustestablishsecuritypoliciestocontrolrisksbybalancingthecostsandbenefitsofsecurityprocedures？ABasicBIntermediateCAdvancedDTop-level第3題Themostimportantprotectivemeasureistocreateanduse()passwordsASimpleBModerateCComplexDDynamic第4題Keysareastringofbitsusedtoencryptdata,allowingtheencoded(encrypted)messagetoberestoredtoitsoriginaltext.Theyarerepresentedwith(),usingdigitsorletters,andemployencryptionalgorithms.ABinaryBOctalCHexadecimalD32-bit第5題（）isinstalledonacomputerwithouttheuser'sknowledgeorpermission.ASpywareBAdwareCRansomwareDTrojanhorse第6題Themoremoneyanorganizationinvestsinestablishingsecurityprocedures,the()impactitwillsufferfromcomputercrimes,andthelosseswilldecrease.AConstantBDecreasesCIncreasesDUncertain第7題Asymmetricencryptionuses()keys.AFiveBFourCThreeDTwo第8題____isastringofbitsusedtoencryptdata,allowingtheencoded(encrypted)messagetoberestoredtoitsoriginaltext.正確答案：:Keys第9題Securedwebsitesuseaspecialversionoftheoperatingsystem,lockingoreliminatingunnecessaryfeaturesandfunctionsintheoperatingsystem.第10題Biometricauthenticationverifiesauser'sidentityusingpersonalphysiologicalfeaturessuchasfingerprints,facialfeatures,andretinalscans.Chapter5Homework第1題Whatfunctionsdoesagovernmentwebsiteencompass?AInterpretationandresponsefunctionBInterpretationandResponseFunctionCServiceprovisionfunctionDInteractiveCommunicationFunction正確答案：ABCD第2題Whatshouldbetheguidingprincipleinthedesignphilosophyofgovernmentwebsites?AGovernmentSatisfactionBLeadershipSatisfactionCUserSatisfactionDSocialSatisfaction第3題Whatdoesthesystemarchitectureofgovernmentwebsitesinclude?AWebsiteChannelLayerBWebsiteContentandDisplayLayerCApplicationTechnologyandSecurityLayerDWebsiteOperationandMaintenanceSystem正確答案：ABCD第4題InShirleyArnstein'sfamouspaper"ALadderofCitizenParticipation,"howmanylevelsofparticipationdeptharetheeightmodesofparticipationdividedinto?A4B6C9D10第5題Whatarethecharacteristicsofsubstantiveparticipation?AThepublichastherighttoinformation,butthegovernmentrarelylistenstopublicopinionsBThepublicnegotiateswiththegovernmentonanequalfootingCThepublichasrelativelycompletedecision-makingpowerinthedecision-makingprocessDThepubliccannottrulyexpresstheirrealdesiresandthoughtsinthedecision-makingprocess第6題WhatarethethreecorequestionsthattheCivicVoluntarismModelprimarilyrevolvesaround?A"Cantheyparticipate,Dotheywanttoparticipate,Isthereanyoneaskingthemtoparticipate"BMotivation,Resources,AgencyCAbilitytoparticipate,Howtoparticipate,BenefitsofparticipationDEducationlevel,Time,Money,Citizenlanguagecommunicationandorganizationalskills第7題WhichtheoriesareintegratedintheCivicVoluntarismModel?ACitizenParticipationLadderTheoryBResourceMobilizationTheoryCSocialCapitalTheoryDGeneralIncentiveTheory正確答案：BCD第8題Whichstatementsregardinggovernmentinformationdisclosurearecorrect?AGovernmentinformationdisclosureenablesthepublictoaccessandunderstandgovernmentinformationBGovernmentinformationdisclosureincludesonlystaticinformationinadministrativeoperationsCGovernmentinformationdisclosurecanbedonethroughvariousformssuchasnewspapers,theinternet,etc.DThepurposeofgovernmentinformationdisclosureistoprotectgovernmentinterestsandconfidentialinformation正確答案：AC第9題WhataspectsareincludedinthedefinitionofopengovernmentasdefinedbyN.Veljkovic?AOpenDataBTransparencyofDataCGovernmentTransparencyDParticipationandInteractiveCollaboration正確答案：ABCD第10題Whichofthefollowingparticipationmethodsdoesnotbelongtoelectronicparticipation?ALeavingmessagesundergovernmentmediaBParticipatinginofflinecommunityvotingCReportingcomplaintsandsuggestionsthroughahotlineDProvidingsuggestionsthroughgovernmentwebsites第11題Duringthestageofgovernmentwebsitegovernancetransparency,thepubliccanonlypassivelyreceiveinformationandcannotinteractwiththegovernment.第12題Electronicinformationreferstotheessentialtoolforonlineconsultationprovidedbygovernmentwebsites,facilitatingdialoguebetweenthegovernmentandthepublic.第13題Accordingtothe"2003GlobalE-GovernmentSurveyReport,"whataspectsdoeselectronicparticipationencompass?____,____,____.正確答案：:ElectronicInformation正確答案：:ElectronicConsultation正確答案：:ElectronicDecision-makingChapter6Homework第1題Thegrassrootslevelincludesthefollowing()ATownshipBUrbancommunityCRuralcommunityDUrbanarea正確答案：ABC第2題Whichofthefollowingisnotatheoryrelatedtograssrootsgovernance?ATheoryofcollaborativegovernanceBTheoryoftechnologicaldevelopmentCTheoryoftechnologicalconstructionDTheoryoftechnologicaltools第3題Whichlayerdoesnotbelongtothesystemframeworkofsmartcommunities?AApplicationservicelayerBIntelligentprocessinglayerCInformationresourcelayerDInformationnetworklayer第4題WhichofthefollowingisnotamanagementmethodoftheShenzhensmartcommunityinnovationcase?AManagepopulationwithidentificationBManagepopulationwithhousingCpopulationwithhouseholdregistrationDManagepopulationwithcards第5題Sinceancienttimes,imperialpowerhasnotextendedto____.正確答案：:Prefecture第6題Thehistoricalperiodsofgrassrootsgovernancecanbedividedinto____,____,____,____fourstages.正確答案：:Imperialperiod正確答案：:modernandcontemporarytimes正確答案：:sincethereformandopeninguppolicy正確答案：:electronicgovernanceandgrassrootsgovernance第7題E-governancehasavarietyofapplicationsingrassrootsgovernance,coveringgovernmentservices,informationdisclosure,participationandinteraction,andmanagementsupervision.第8題Therearethreedevelopmentstagesofsmartcommunities.第9題Thelastlayerofthesmartcommunitysystemframeworkis____正確答案：:InfrastructureLayer第10題Bycreatingthevillage's____,andsettingupchannelsforemotionalexpression,spontaneousreporting,andthevillagechief'smailbox,thesourcesofinformationforgrassrootsgovernmentsarebroadened.正確答案：:Villagesocialcircle第11題Thetwomajorchallengesfacedbysmartcitygovernanceare:____,____正確答案：:Technicalchallenges正確答案：:Efficiencychallenge第12題The"MelonFarmers'World"scenarioeffectivelysolvedthesalesproblemofmelonfarmers.Chapter7Homework第1題Whichofthefollowingisnotafactorinbuildingabusinessenvironment?AAdministrativeapprovalBEnterpriseassistanceservicesCFiscalpoliciesDMarketsupervision第2題Whichofthefollowingisnotawayfore-governmenttoreducetheadministrativeburdenonenterprises?ATransferadministrativeburdensBReduceadministrativeburdensCIncreaseadministrativeburdensDEliminateadministrativeburdens第3題Therelationshipbetweene-government,businessenvironment,andadministrativeburden:ANorelevanceBReducingadministrativeburdensinthebusinessenvironmentthroughe-governmentisnotassociated.CIncreasingadministrativeburdensinthebusinessenvironmentthroughe-governmentisnotassociated.DTherearenoadministrativeburdensatvariouslevelsofthebusinessenvironment.第4題Whichofthefollowingdescriptionsaboutadministrativeburdenisincorrect:AItistheburdenfacedbyenterprisesininteractingwiththegovernment.BIncludinglearningcosts,compliancecosts,andpsychologicalcosts.CE-governmentcaneffectivelyreducetheadministrativeburdenonenterprises.DTheheaviertheadministrativeburden,themorefavorableitisforbusinessdevelopment.第5題Whichofthefollowingisnotamanifestationofe-governmentpromotingcollaborationbetweengovernmentdepartments?AAchievingsharedutilizationofdataBSimplifyingrepetitiveapprovalprocessesCDecreasetheefficiencyofinter-departmentalcooperation.DPromotingtheimprovementofgovernancecapacity.第6題Thecharacteristicsofsmartregulationinclude:AEmphasizingevidencecollectionBImplementingprecisionregulationCWiththeassistanceofinformationtechnologymeans.DAboveallisright第7題Whichofthefollowingisincorrectaboutsmartregulation:AAchievingcomprehensivecoverageofgovernmentregulationBRelyingonbigdatatechnologyforregulatorydecisionsCItcanimprovetheaccuracyandefficiencyofregulatorywork.DBasicallydoesnotrequiretheparticipationofgovernmentregulatorypersonnel.第8題E-governmentplaysthefollowingrolesinthetransformationofenterpriseservicesupplymode:AChangingthewayservicesareprovidedBOptimizingthecontentofserviceprovisionCIthasenhancedtheefficiencyofserviceprovision.DAboveallisright第9題Usinge-governmentforinnovationingovernmentservicescanbringthefollowingeffects:ASimplifyingtheserviceapplicationprocessBImprovingserviceprocessingefficiencyCStimulatethevitalityofmarketentities.DAboveallisright第10題Whatchangescantheapplicationofe-governmentinadministrativeapprovalbring?AAchievingfull-processelectronicreceptionandapprovalofapplicationsBReducingthenumberoftimesenterprisessubmitmaterialsrepeatedlyCImprovetheefficiencyandtransparencyofadministrativeapproval.DAboveallisright第11題Throughimprovementsine-government,whatchangeshaveoccurredinthewaygovernmentprovidesservicestoenterprises?ATransitioningfrominterventionduringengagementtoproactiveguidanceBTransitioningfromofflineservicestoonlineservicesCTransitionfromservicewindowstomobileservices.DAboveallisright第12題Whichofthefollowingisincorrectabouttherelationshipbetweene-governmentandthebusinessenvironment?AE-governmentcanachievecross-departmentaldatasharing,reducingcompliancecostsforBE-governmentcanpromotethereengineeringofadministrativeprocessesandimprovetheefficiencyofgovernmentservicesCE-governmentcanincreasethegovernment'sadministrativeinterventioninenterprises.DE-governmentcanachieveatransformationingovernmentregulatorymodels.第13題Regardingthe"enjoybeforeapplying"model,whichofthefollowingiscorrect:AEnterprisesneedtoapplyproactivelyBEnterprisescandirectlyenjoypolicydividendsCItcanshortenthepolicydividenddistributioncycle.DRequiresenterprisestoprovidealargeamountofsupportingdocumentation.第14題Whichofthefollowingstatementsaboute-governmentandadministrativeapprovalisincorrect:AItcanachievefull-processelectronicapplicationandonlineapproval.BItisconducivetopromotingthetransformationofadministrativeinstitutions'functionsCItcanreducethesubmissionofduplicatematerialsbyenterprises.DGenerallydoesnotshortentheprocessingtimeforenterprises.Chapter8Homework第1題The"3V"featuresofBigDatarefertoVolume,VelocityandVariety,where"Volume"indicatesanexplosivegrowthindatasize.第2題Inthefieldofe-government,theultimategoalofbigdataapplicationsistoimproveeconomicreturns.第3題Thefollowingstatementaboutthealgorithmiscorrect_______AalgorithmsmustrelyonbigdataBanalgorithmisasetofuncertainrulesCanalgorithmisasetofpreciselydefinedstepsDanalgorithmisasetofsubjectivejudgmentsthatguide第4題Differentdecisionmakersmayshowbothappreciationandaversiontothesamealgorithmicproposal,aphenomenonthatmaybeduetodifferentlevelsoftrustinthedecisionmaker'sownlevelofexpertise.第5題Fromadataelementperspective,thekeytogreateralgorithmictransparencyis:AexplainthemeaningofthedataitselfBrevealthedatacollectionprocessCdescribetheoperationalprocessofdatafusionDdescribethecompletenessandcomprehensivenessofthedata正確答案：BD第6題第7題ThetwomaintypesofAIusedintoday'se-governmentapplicationsare:AdiscriminativeartificialintelligenceBgenerativeartificialintelligenceCinteractiveartificialintelligenceDgeneralizedartificialintelligence正確答案：AB第8題TheinvolvementofAIblurstheboundariesofresponsibilityandmakesitparticularlydifficulttodistinguishwhereresponsibilitybelongs.第9題Whatadministrativeburdencostsmightalgorithmsaddinautomatedapplicationcontexts?AlearningcostBpsychologicalcostCcompliancecostDeconomiccost正確答案：ABC第10題Whataresomeoftheadvantagesofautomationbureaucracy?AimproveadministrativeefficiencyBreduceadministrativecostCreduceadministrativeburdenDincreaselearningcost正確答案：ABC第11題Thefollowingstatementaboutthealgorithmiscorrect_______AalgorithmsmustrelyonbigdataBalgorithmsaresetofuncertainrulesCalgorithmsaresetofpreciselydefinedstepsDalgorithmsaresetofsubjectivejudgmentsthatguide第12題Dependingonwhethertheyhaveanimpactonadministrativedecisions,applicationsofalgorithmictechniquescanbetheoreticallydistinguishedbetween____and____.正確答案：:automationbureaucracy正確答案：:algorithmicbureaucracyChapter9Homework第1題電子政務(wù)績(jī)效評(píng)估可以為政府提供()。A財(cái)政支持B決策支持和政策指導(dǎo)C公眾反饋D