12026春季學期國開電大本科《管理英語4》一平臺機考題庫員一平臺期末機考考試。本大題共包含5小題，每小題4分，共計20分。閱讀短文，判斷句子正誤，正確選“T”,錯誤選“F”。首字音序Arsuccessfullyimplementingastrategy.Untilastramustbeincludedintheplanningprocinputandfeedbackofthepeopleresponsibfallapartwhenimplementatioofownershipandclarityofpurpose.Whenastrategyisnotunderstoodorembraced,itusuallyresultsinmisunderstandingandunevencommitmentstoimplementatiAnotherkeytothesuccessfulexecutionof特別提醒：本題共5個小題，需要拉動答題框右邊的滾動條使5個試題顯示出來做答!/[判斷題]◆Agoodstrategyislikelytofallapartifwithouttheinputandfeedbackofthepeopleresponsibleforexec首字音序CCommunicationFailure2Themeaningof“communication”conceiving,sending,receiving,andinterpretingmessagesaswellasconfirmfailureatanypointinthischaincanresuthemessage"Sendreinforcements,we'regoingtoadvance."backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“muta“Sendthreeandfour-pence,we'regoingtoadance.”Thereinforcewithmorethan20people.ItishighlyunlikelythesamemessageyoustartedInabusiness,therearethreemaintypesofcommunicationfailurresourcesinstepwiththeshiftsindemand.Ifcommunicationfailure,thenstockswillfallandtherebeasurplusofstockofco-ordinationandanincreaseincompla·Thefinaltypeishumanfailure.Thisoccurswhenthegeneincreaseinstaffturnover,athatwhichtakesplaceacrossdepartmentalboundaries,islikelyt特別提醒：本題共5個小題，需要拉動答題框右邊的滾動條使5個試題顯示出來做答!![判斷題]◆Humanfailurehappenswhentwodepartmentsdonotcommunicateeffectively.Incompetitivemarkets,leadersareunderincreasedpressuretomaintainapositiveworkculture.Apositivculturecultivatesgreateperformance;higherperformancePositiveworkculturesarebuiltovertimeandneedconsta3Aneffectiveleadersetsthetonefortheteam,encWorkplacecultureismadeupofthesharedattitthewaypeopleworkintheworkplace.Itisthewaywedothingsaroundhere.Manyfactorsthatinfluencewdemandandsupply.Thecompanycan,however,controlhowtheyretainpeople,theytendtobemorestableastheyproactivelydTeamsworkbestwhentheyareclearaboutwhatisexpectedofthem.Theyaissuesiftheyfeelthevaluesoftheorganizationaresupportiveofthem.Foraworkplaceculturetobepositive,thedirectionandactionsofthebusinessmustbeconsisteWorkingthroughthesestepswillhelpwithdevelopingapositivebusine特別提醒：本題共5個小題，需要拉動答題框右邊的滾動條使5個試題顯示出來做答!![判斷題]◆Thedirectionandactionsforthebusinessmustdifferfromthecorevaluesoftheemployeesinorderforaworkplaceculturetobepo首字音序HIt'snosecretthatgoodleadersareinextricablytied.Howandauthenticway?Hereare5essentialcommunicationpracticesofeffective1.Mindthesay-dogap.Trustist4modeofcommunication,anditmustbecongruentwithwhatyouwords,youarestoringuptroubleforthefuclarifywhatyouwanttosaywhatyoumeaninasfewword3.Findyourcommunication.Correctuseoflanguageandgrammarareimportaoneloquenceforeloquence'ssake;concentrateonbeingdistinctandrereal,peoplefollowabout.Don'thidebehindacomputerandonlyinteractwtovoice,andinteractwiththeminareal,substantialway.Intodaout,it'simportantforemployeestohaveapersonalconnectionwithyouanpeoplethatworkforyouthatyou'reengagedandthatyoucareabouttheleadersknowhowtoaskgoodquestions,andthepositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwon'talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadb特別提醒：本題共5個小題，需要拉動答題框右邊的滾動條使5個試題顯示出來做答!1[判斷題]Communicationandleadershipdon'talwaysgohandinhand.[判斷題]◆Thesay-dogaphappenswhenpeoplemisundersta[判斷題]◆Usingtechnicaljargonmakesaleaderconvincing.[判斷題]◆Observationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereally首字音序Iculture.Apositiveworkculturecultivatesgreateremployeecontributestohigherperformance;higherperformanceimpacPositiveworkculturesarebuiltovertimeandneedconAneffectiveleadersetsthetonefortheteam,encoura5Workplacecultureismadeupofthesharedattitthewaypeopleworkintheworkplace.Itis“thewaywedothingsaroundhere”.maybe“unwrittenrules”thatarenotsoobviousforexamplehowpersonaManyfactorsthatinfluencewdemandandsupply.Thecompanycan,however,controlhowtheyretainpeople,theytendtobemorestableastheyproactivelydTeamsworkbestwhentheyareclearaboutwhatisexpectedofthem.Theyissuesiftheyfeelthevaluesoftheorganizationaresupportiveofthem.Foraworkplaceculturetobepositive,thedirectionandactionsofthebusinessmustbeconsisWorkingthroughthesestepswillhelpwithdevelopingapositivebusine特別提醒：本題共5個小題，需要拉動答題框右邊的滾動條使5個試題顯示出來做答/1[判斷題]◆Thedirectionandactionsforthebusinessmustdifferfromthecorevaluesoftheemployeesinorderforaworkplaceculturetofprofessionalismthatmustalwaysbemaintained.lettertohisemployeesblamingthemfornotusingPayPalproductsandencouragingthemtoleavehavethepassiontousetheproductstheyworkAccordingtothewebsite,partoftheleakedletterreads:refusedtoinstallthePayPalapp,a6tome,andtherestofmyteam,everyonewaywecanmakethembetter,andbetter.Inclosing,ifyouareoneofthefolkswhorefusedtoinstalPayPalpassword,doyourselfafavor,goandfindsomethingthatwillconnectwithyourheartancertainlywantyouremplstaffisn'tembracingwhattheymake,youneedtoinvestigatetherootoftheproblem-notthreaten.withoutjudgmentorreaction.ThfailureofleadershipthatMarcusneedstoaddressbyself-reflection.Attheendofshouldhavefocusedonthreequesti特別提醒：本題共5個小題，需要拉動答題框右邊的滾動條使5個試題顯示出來做答!1[判斷題]◆ItisnotprofessionalthatPayPalCEOblameshisemployees[判斷題]◆Aone-sidednoteref[判斷題]Whenfacedwithinternalproblems,goodexecutivesfindtherootofapinaclear,credibleandauthentofcommunication,anditmustbecongruentwithwhatyousay.Ifyouwanttosay,lookoutforte73.Findyourownvoice.Uselanguagethat'sdistinctlyyourown;letyocommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon'fixatedoneloquenceforeloquence'ssake;concentrateonb4.BevisibleVisibilityivoice,andinteractwiththemiout,it'simportantforemployeestohaveapersonalconnectionwithyouanpeoplethatworkforyouthatyou'reengagedandthatyoucareaboutthepositionofauthority,othersmaybereluctanttoexpregetdirectfeedback,soyouneedtoalsobeab特別提醒：本題共5個小題，需要拉動答題框右邊的滾動條使5個試題顯示出來做答!/successfulcareer.Hebecamstructurewithconsiderablybureaucraticrules.Oneofhisfirstchangesbusinessesshouldbenumberlor2intheirrespectiveareas.Ifthiswasnotthecase,managershadtheoptionsoffixingtheproblem,sellingtheirparticularbusiness,orclosingit.InanefforttostreamlinremovedthesectorlevelandeliminatedthousandsofsalariedandhourlyemployeepoTherestructuringwasfollowedbychangingmanagers.OnesuchprogramwastheWviewsopenlyinthree-daysessions.Atthebproblems.Facilitators(會議主持人)helpedthesediscussions.Onthelastday,thesuperiorwaspresentedwithinformation.Thisprocessputgreatpressureonthesuperiortomakedeci8developednewproductimprovethecompany'sperfoLeaders,Welchsuggested,arenotonlyt特別提醒：本題共5個小題，需要拉動答題柩右邊的滾動條使5個試題顯示出來做答/1[判斷題]◆JackWelchinsistedthateachoftheb首字音序N★Nokiaefactors:1)thatNokiawastechnicallyinferiortoApple,2)thatthecompanywascomplaceIthasalsobeenarguedthatitwasnoneoftheabove.NokialostthesmartphpowerlesstorespondtoApple'sgame.andexternalexperts,theresearchersdiscoveredacultureoffrightenedmiddlemanagerswerescaredoftellingthetruth.reputation.SomemembersofNokia'sboardandtopmanagementweredescribedastemperamental"andtheyregularlyshoutedatpeople“atthetothingstheydidn'twanttohear.Secondly,topmanagerswereafraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddlemanagers.TopmanagersthusmademiddlemanagersafraidofdisappointingthFearingthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoinformation.Thus,midd9Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotboldoramBeyondverbalpressure,topmanagledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthresourcesbypromisingsomethingearlier,orpromisingalot.It'ssalesworkWhilemodestfearmightbehealthyformotivation,abusingitcageneratingharmfulsideeffects.Torstaff.Nokia'stopmanagersshouldhaveencourunderstandthetrueemotionintheorganiz特別提醒：本題共5個小題，需要拉動答題框右邊的滾動條使5個試題顯示出來做答/![判斷題]Nokia'smiddlemanagerswerefrank[判斷題]Nokia'stopmanagersweretoomoodytohearanythingunpleasant.[判斷題]◆MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.[答案]T首字音序PPerformancemanagementaimstoacknowledgeemployeeprofessionaldevelopment,andmotivateandempowerthemtoperformtheirworkeffectively.Performancetotheachievementoftheenterprise'sgoalsandgainpersonalandjobsatisfaction.ItisavitalpartofanyquEveryenterprisewantsancompetency-basedperformancemanagementsystemwill,ifimplementedwell,enablehighperwilldefineenterpriseandpersonalsubetterplacedtomeetcompetitivechallenges.Thisis●determiningthemostimportantcompetenciesforthoseposit●providingtheeducation,trainingan●holdingeachpersonaccThekeytotheperformancemanagementprocessis'performanceappraisal'.Perfevaluationofhowwellanemployeeperformshisorherjobcomparedtoasetofpredeterminedstandards.Itisasystematicprocessoffeedbackonanemployee'sworkperfogoalsandjobaspirations.Tobeeffective,aperformanceappraisalneedstohaveasetofagreedcriteriathatwillbethebaaswellasofsettingfuturegoalcriteriaforworkperformance.Theperformancecriteriawithinunitsofcompetencycanbeusedasmeasurestoassessagainstinaperforma特別提醒：本題共5個小題，需要拉動答題框右邊的滾動條使5個試題顯示出來做答/1[判斷題]◆Performancemanagementisaveryimportantpartofanyqualityhumanresourcesystem.[判斷題]◆Anenterprisecanbebetter[判斷題]◆Everyenterprisecanexpecthighperformancefromeachemployee.首字音序TWhenyouthinkofteambuilding,doyouimmediatelypictureyourghangingfromropes?Traditionally,manyorganizationsapproachteambuildinginthiswaybut,then,theywonderwhythatwonderfulsenslong-termbeliefsandactionsbahavetoformpartofamuchlargerteamworkeffort.Youwillnotbuildteamworkby“retreatincoupleofdayseachyear,insteadyouneedtothinkofteambuildingassomethingyFormteamstosolverealworkissuesandtoimprovereamethodssotheteamexpendsitsenergyontheproject,toapproachtheproblem.Holddepartmentmeetingstoreviewprojectsandprogress,toobtainbroadinput,andtocoordiprocesses.Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyown-theproblemisnotusuallytheihowtheywilldeliveraproductorservice,or●Buildfunandsharedoccasidetailsabouteachother'slives,andonlythinglimitingyouisyourimaginaIfyoudothetypesofteamworkbuildinglistedabove,you'llcreatingateamworkculture,aculturethatenablesindividupossible-together.特別捉醒：本題共5個小題，需要拉動答題柩右邊的藤動條使5個試題顯示出來做答!1[判斷題]Theauthorclaimsthatplayinggamestogetherisasimportantasformingteamstosolverealworkissuesandtoimproverealworkprocessesforteambuilding.[判斷題]◆IcebreakingmotivatesteTHERIGHTIt'simportantforaCEOtobepassionateandenthusiastic,butthere'salinelettertohisemployeesblamingthemfornotusingPayPalproductsandencouragingthemtoleavehavethepassiontousetheproductstheyworkfor.Accordingtothewebsite,partoftheleakedletterreads:refusedtoinstallthePayPalapp,atome,andtherestofmyteam,everyoneatPayPalshoulduseourproductswhereavailable.That'sthwecanmakethembetter,andbeInclosing,ifyouareoneofthefolkswhorefusedtoinstalPayPalpassword,doyourselfafavor,goandfindsomethingthatwillconnectwithyourheartacertainlywantyouremplstaffisn'tembracingwhattheymake,youneedtoinvestigatetherootoftheproblem-notthreaten.Whenfacedwithinternalproblems,goodexecutivesstartbyaskingwhy.Theabouttheproblemisnotleading,it'sretreating.failureofleadershipthatMarcusneedstoaddressbyself-reflection.Attheendoftheday,ifhisemployeeshavetobeforcedtousetheapp,howcanheexpectconsumerstowanttowfocusedonthreequestionWhyareyounotusingtheWhatdoyouneedfr特別提醒：本題共5個小題，需要拉動答題框右邊的滾動條使5個試題顯示出來做答!1[判斷題]Aone-sidednotereferstotherootofPayPal'sproblem.[判斷題]◆Whenfacedwithinternalproblems,goodexecutivesfindtherootofaproblemintheirisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingmessages.Afailureatanypointinthischaincanresthemessage"Sendreinforcements,we'regoingtoadvance."backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“muta“Sendthreeandfour-pence,we'regoingtoadance.”Thereinforcewithmorethan20people.ItishighlyunlikelythesamemessageyoustartedInabusiness,therearethreemaintypesofcommunicatiaboutitsmarketor(mostofresourcesinstepwiththeshiftsindemand.Ifcommunicationfailure,thenstockswillfallandtherewillbeunderbeasurplusofstocksandoverstofco-ordinationandanincreaseincompla·Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcuincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamong特別提醒：本題共5個小題，需要拉動答題框右邊的漆動條使5個試題顯示出來做答!/[判斷題]◆Increasingcustomercomplaintsisoneofthesymptomsofe首字音序WlookbackataverysuccessfcomplexorganizationalstructureOneofhisfirstchangeswastoinitiateastrategyformulationproclor2intheirrespectiveareas.Ifthisffixingtheproblem,sellingtheirremovedthesectorleveTherestructuringwasfollowedbychangingtheormanagers.OnesuchprogramwastheWork-Out(群策群力).Gviewsopenlyinthree-daysessions.Atthebeginningofthemeetings,thhisorherorganizationalunit.Thenthesuperiorhadtoleave,r