1、高等學校商務英語專業(yè)四級樣題Module IListening Comprehension（35%）Section OneIn this section you will hear everything ONCE ONLY. Listen carefully and answer the questions that follow. Mark the correct answer to each question.Question 1 to 5 are based on an interview. At the end of the interview you will be given 10

2、 seconds to answer each of the following five questions. Now listen to the interview. What is the specific field of study for Johns dissertation?the current state of universities in San Franciscowestern philosophyphilosophy with an emphasis on Buddhist studieseastern religions Which is NOT True abou

3、t Suen Mok?It has got a very good program for ten day meditation retreats. Their meditation programs teach only foreigners. Their meditation programs teach meditation techniques.It is not the only temple John studies. What is so special about Tam Krabok?It teaches people to meditate and overcome the

4、ir drug addiction. It organizes meditation retreats for foreigners. It organizes workshops to promote Thailands version of Buddhism. It teaches people the essence of Theravada. How many people have been cured in Tam Krabok?about one hundredabout one thousandabout one hundred thousandmore than one hu

5、ndred thousandWhich of the following statement is Not True according to the interview?Opium was illegal in Thailand until 1959.Opium was legal in Thailand until 1959.Drug addiction is a big problem in many different countries. In Johns understanding, Buddhism basically tries to help people live bett

6、er lives.Section TwoIn this section you will hear everything ONCE ONLY. Listen carefully and fill in blanks that follow. Questions 6 to 10 are based on a news broadcast. At the end of the news broadcast you will be given 10 seconds to fill in each of the following five blanks. Now listen to the inte

7、rview. 6. The number of new homes being constructed across Australia rose by 15 per cent in the December quarter, which is since . 7. Department store owner David Jones says sales are expected to slow over the next few months as taxpayer handouts and the dry up. 8. The World Bank has warned Chinas f

8、acing a big problem. 9. The World Bank revised up its forecasts for Chinas from 8.7 to 9.5 per cent this year. 10. The World Banks quarterly China report suggested that higher migrant wages could help boost rural incomes and reduce the between rural and city lifestyles.Section ThreeIn this section y

9、ou will hear everything ONCE ONLY. Listen carefully and answer the questions that follow.Questions 11 to 13 are based on an interview. At the end of the interview you will be given 5 minutes to answer the following three questions. Now listen to the interview. 11. Describe the impact of the economic

10、 downturn on teenagers who left school without completing year 12 in . 12. Describe the current economic downturn in Australia. 13. How did the retail industry perform in this economic downturn? Module IIBusiness Reading and Writing 40% (50 minutes)Section A 5%Directions: Read the following passage.

11、 Fill in Blanks 14-18 with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheets.America sounds increasingly determined to push its exports, and its attitude to China has 14 . Mr Obama has set a goal of 15 exports in five years and has pro

12、mised to “get much tougher” over what it regards as unfair competition from China. Speculation is rising in Washington, DC, that the Treasury will brand China a currency “manipulator” in its next exchange-rate report. With Americas unemployment at 9.7% and the mid-term elections approaching, the app

13、eal of China-bashing is rising in Congress, too. Several senators recently revived a mothballed demand that the Commerce Department should investigate Chinas currency regime as an unfair trade 16 . Beijing, in turn, shows little sign of budging on the yuan, even though the latest figures show surpri

14、singly strong export growth and higher-than-expected 17 . Zhou Xiaochuan, the head of Chinas central bank, caused a brief flurry in currency markets when he argued on March 6th that keeping the yuan stable against the dollar was “part of our 18 of policies for dealing with the global financial crisi

15、s” from which China would exit “sooner or later”. But he made it quite clear that China would be cautious and gave no hint that sudden exit was imminent. In recent days various other Chinese officials have put even more emphasis on the stability of the currency, bristled at outside pressure to hurry

16、 up and denounced American “politicisation” of the exchange-rate issue.14. A. stabled B. hardened C. toughed D. firmed15. A. two B. twice C. doubling D. double16. A. surplus B. allowance C. help D. subsidy17. A. inflation B. appreciation C. depreciation D. stagflation 18. A. parcel B. package C. bun

17、dle D. seriesSection B 5%Directions: Look at the tables and graphs below. For each table or graph, there are one or two statements describing it. Choose the best answer from the four choices marked A, B, C and D. Then mark the corresponding letter on the Answer Sheet.Question19 is based on the follo

18、wing graph.19. When did Hong Kong inflation rate rise to 2.9%? A. June, B. August C. November D. January Questions 20-21 are based on the following graph.20. In which month did Chinas Monthly Passenger Vehicle Sales drop to about 63% on a year-on-year basis? A. August B. October C. February D. March

19、 21. Which of the following statements is CORRECT?A. The growth rate of Chinas monthly passenger vehicle sales fell most notably in February .B. Chinas monthly passenger vehicle sales climbed to the peak at the end of .C. From August to December , the monthly passenger vehicle sales continued to inc

20、rease in number. D. In terms of the monthly sales volume, June witnessed the lowest sales volume. Questions 22-23 are based on the following graph.22. According to the graph, in which year does the growth rate drop most dramatically? A. B. C. D. 23. Which of the following statement is INCORRECT? A.

21、The sales volume of Chinas online game industry in added up to 20.78 billion Yuan. B. The year-on-year growth rate of Chinas online game industry is estimated to drop to 9.7% in .C. The growth rate on a year-on-year basis dropped 9.8% in than that of the year .D. The sales volume of Chinas online ga

22、me industry in will climb to an estimated 46.11 billion Yuan. Section C 10%Directions: Read the following two passages. Choose the best answer for each statement or question from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer sheet.Questions 24-28 are based on

23、 the following passage.Passage OneThere is something apt about a social networking website winning a popularity contest. According to industry data, Facebook overtook Google among US internet users last week, with more visits to its pages than to the search engine. It is a moment to consider the rap

24、id growth of a site whose 400m-plus users outnumber the population of any single country except India and China.The industry data come with a few caveats. The figures exclude visits to other Google services, such as YouTube and Google Mail. They omit searches carried out in a box on a browser toolba

25、r. Also, the number of visits is just one measure of internet take-up: counting unique users visitors rather than visits gives a different profile. Still, it highlights the momentum behind Facebook as it displaces G from the weekly lead it has commanded on this measure since September .Advertisers f

26、ind Facebook appealing too. It enables them to reach a mass audience, as television does, but with the extra benefit of much greater targeting. Consumer brands could easily extend their presence beyond the fan pages that already exist. Moreover, a social site provides consumers who visit for much lo

27、nger than they would use a search engine. So increased advertising, and perhaps ways to allow users to shop through the site, should enable Facebook to move from positive cash flow to making profits.It will need to tread carefully. There is a risk for advertisers and for the site if Facebook moves t

28、o become commercial in a way that users resent. In amongst personal information, advertisements are more likely to strike a jarring note.The high-growth phase means that Facebook can take its time developing ways to increase revenues. The key must be to find ways that bring practical benefits to tho

29、se who visit the site. There is an intrinsic stickiness about a site where users have assembled their own material, but if people stop updating their pages and social networking takes a new form, then winning users back is a hard task.What the data do not show is that search engines have had their d

30、ay. Googles core search advertising business rebounded in the final quarter of , and the group is preparing for renewed growth. Moreover, there is a straightforward reminder of how fragile the fortunes of social networking sites can be: the site that Google overtook in to become most popular in the

31、US was MySpace which is now seeking a new role as social users have moved elsewhere. 24. What is the reason for MySpaces withdrawn from the role as social networking site?A. It is overtook by other social networking site like Facebook.B. It has lost its social users.C. It has introduced in too many

32、advertisements.D. It has become a profit-making site. 25. Which of the following is NOT true?A. Facebook users outnumber that of Google.B. Yourtube is one of Google services.C. Before this week, Google had lead all other websites on the measure of visits since . D. Facebook is a social networking si

33、te.26. The word “stickiness” in the penultimate paragraph probably means “_”A. The website is dirty and making users feel uncomfortable.B. The website often brings its users into situation embarrassing. C. The website, in essence, is difficult to tackle with. D. The website is attractive and makes u

34、sers want to look at it for a long period of time27. Which of the following is not the reason that Advertisers find Facebook appealing?A. Facebook can attract a lot of audience.B. Facebook can help to target customers-to-be.C. Facebook allows more chances for the ads to be noticed.D. Facebook is abl

35、e to move from positive cash flow to making profits.28. The authors attitude toward the development of Facebook is .A. positive B. negative C. objective D. Information is not enoughQuestions29-33 are based on Passage Two.Passage TwoAS EXECUTIVES from Toyota, including the firms boss, Akio Toyoda, sq

36、uirmed before their tormentors in Americas Congress this week, there was little public gloating from rival carmakers. Although it is Toyota that is currently in the dock after a crushing series of safety-related recalls across the world, competitors are only too aware that it could be their turn nex

37、t. After all, there is not a single big carmaker that has not modelled its manufacturing and supply-chain management on Toyotas “l(fā)ean production” system.That said, there is a widespread belief within the automotive industry that Toyota is the author of most of its own misfortunes. In his testimony t

38、o the House oversight committee on February 24th, Mr Toyoda acknowledged that in its pursuit of growth his firm stretched its lean philosophy close to breaking point and in so doing became “confused” about some of the principles that first made it great: its focus on putting customer satisfaction ab

39、ove all else, and its ability “to stop, think and make improvements”. James Womack, one of the authors of “The Machine that Changed the World”, a book about Toyotas innovations in manufacturing, dates the origin of its present woes to , when it set itself the goal of raising its global market share

40、from 11% to 15%. The target was “totally irrelevant to any customer” and was “just driven by ego”, he says. The rapid expansion, he believes, “meant working with a lot of unfamiliar suppliers who didnt have a deep understanding of Toyota culture.”By the middle of the decade recalls of Toyota vehicle

41、s were increasing at a sufficiently alarming rate for Mr Toyodas predecessor, Katsuaki Watanabe, to demand a renewed emphasis on quality control. But nothing was allowed to get in the way of another (albeit undeclared) goal: overtaking General Motors to become the worlds biggest carmaker. Even as To

42、yota swept past GM in , the quality problems and recalls were mounting. The majority of those problems almost certainly originated not in Toyotas own factories, but in those of its suppliers. The automotive industry operates as a complex web. The carmakers (known as original equipment manufacturers,

43、 or OEMs) sit at its centre. Next come the tier-one suppliers, such as Bosch, Delphi, Denso, Continental, Valeo and Tenneco, who deliver big integrated systems directly to the OEMs. Fanning out from them are the tier-two suppliers who provide individual parts or assembled components either directly

44、to the OEM or to tier-one suppliers. (CTS Corp, the maker of the throttle-pedal assemblies that Toyota has identified as one of the causes of “unintended acceleration” in some of its vehicles, is a tier-two supplier whose automotive business accounts for about a third of its sales.)On the outer ring

45、 of the web are the tier-three suppliers who often make just a single component for several tier-two suppliers. Although there are literally thousands of tier-two and tier-three suppliers around the world, their numbers have been culled over the last decade as the OEMs and the tier-one firms have wo

46、rked to consolidate their supply chains by concentrating business with a smaller number of stronger companies. Toyota revolutionised automotive supply-chain management by anointing certain suppliers as the sole source of particular components, leading to intimate collaboration with long-term partner

47、s and a sense of mutual benefit. In contrast, Western carmakers tended either to source in-house or award short contracts to the lowest bidders. The quality Toyota and its suppliers achieved made possible the “just in time” approach to delivering components to the assembly plant. In his book, Mr Wom

48、ack quotes a Toyota supplier: “We work without a safety net, so we cant afford to fall off the high wire. We dont.”Most big car firms now operate in a similar way. Ford, for example, will often work with a tier-one supplier for up to three years before a new model comes off the production line to en

49、sure that the design and manufacturing of important components is sound. So-called cross-functional teams from both firms strive to eliminate defects. Rather than always going for the low bid, carmakers now look at the total cost of a component, including potential interruptions to production and, f

50、urther down the line, customer warranty claims if quality is not up to scratch. By and large, the relationships between the OEMs and the tier-one suppliers run smoothly. When problems do crop up, it is usually with the tier-two and tier-three firms. A senior purchasing executive at one carmaker says

51、 that consolidation, the need to trim capacity and the shock to demand that began in mid- have put the weaker parts of the supply chain under great strain: “Some of these are quite fragile businesses. Theres a need for visibility, but we dont always have it. If something goes wrong, we need transpar

52、ency and speed of communication to make sure it doesnt get to the customer.”A consequence of Toyotas breakneck expansion was that it became increasingly dependent on suppliers outside Japan with whom it did not have decades of working experience. Nor did Toyota have enough of the senior engineers, k

53、nown as sensei, to keep an eye on how new suppliers were shaping up. Yet Toyota not only continued to trust in its sole-sourcing approach, it went even further, gaining unprecedented economies of scale by using single suppliers for entire ranges of its cars across multiple markets. A senior executiv

54、e at a big tier-one supplier argues that although Toyotas single-supplier philosophy served it well in the past, it took it to potentially risky extremes, especially when combined with highly centralised decision-making in Japan. “Theres a trade-off,” he says. “If you dont want duplication of supply

55、 you have to have very close monitoring, you have to listen to your supply base and you have to have transparency. That means delegating to local managers. With Toyota, it works well at the shop-floor level, but things break down higher up.”In the aftermath of Toyotas crisis, the industry is now ask

56、ing itself whether sole-sourcing has gone too far. “It may be safer not to have all your eggs in one basket, but to have maybe three suppliers for major components who can benchmark each other,” says another purchasing manager. Until very recently, Toyota was the peerless exemplar. For now, at least

57、, it is seen as an awful warning.29. Which of the following best defines “l(fā)ean production system”?A. The production system is less wasteful and more efficient.B. The production system is not duplicated.C. The production depends solely on one big supplier.D. All of the above.30. According to James Wo

58、mack, which of the following was discovered to be the cause of Toyotas crysis?A. It lacks close monitoring.B. It is driven by its goals of expansion.C. It is self-complacent. D. It depends on one supplier.31. When did Toyota vehicle recall begin to alarm its leaders?A. B. C. D. 32. With respect to t

59、he crisis, what are the advantages of Toyotas supply-chain management?A. More efficient in time.B. More secured in quality.C.With a net of trust and safety.D. More money saving.33. What is the possible meaning of “trade off” in the penultimate paragraph?A. Buy and sell. B. Sell away.C. Exchange.D. A

60、 balance between two opposing things.Section B Business Writing 20% (20 minutes)You are Michael Leung. You bought Camry three weeks ago from Toyota, and now you found your car was in the recall list. So write a complaint letter to Toyota and tell the person concerned this:1) Describe to him the item