PAGEPAGE6/6商務英語口語教學大綱《商務英語口語》課程教學大綱一、課程基本信息課程代碼：095072課程名稱：商務英語口語英文名稱：OralBusinessEnglish課程類別：公共選修學 時：36學時學 分：2適用對象:非英語專業(yè)本科生考核方式：考查先修課程：大學英語二、課程簡介3610溝通技能，提高英語口頭表達和交往能力。OralBusinessEnglishisaselectivecoursefornon-EnglishmajorsGuangdongUniversityofBusinessStudies.Thecourseisclassroombased,withtwo45-minuteperiodsperweek,total36periodsasemester. Itisdividedinto10chaptersintroducingvariousbusinesstopicsandsituationsincludingface-to-facecommunication,telephoning,businesspresentations,jobinterviews,businesstravelandentertainment,negotiations,leadership,tradefair,corporatecultureandstaffmotivation.Themainpurposeofthiscourseistofamiliarizestudentswithvariousbusinesssituationsandhelpthemmastereffectivecommunicationskills.Bydoingplentyofpairwork,groupdiscussions,androleplaying,studentsareexpectedtobeabletouseEnglishappropriately,flexiblyandcreatively.三、課程性質與教學目的背景1PowerPoint四、教學內容及要求第一章 Face-to-FaceCommunication（一）目的與要求.5.TowelcomeavisitorTomakeintroductionsTomakeconversationsToknownon-verbalcommunicationTohavethecross-culturalperspective（二）教學內容第一節(jié)Warm-uppracticeWhatdoyoudoandsaywhenyoumeetsomeoneforthefirsttime?Howimportantarethefirsttwoorthreeminutesoftheseopeningcontacts?第二節(jié)ListeningpracticeWatchVCD“Firstcontact”andcommentListento“Firstcontact”andfinishtherelatedquestions Languagepoints1.Introducingyourself2.IntroducingsomeoneRespondingtointroductionsTheuseoflittlebit”indailytalkingSocializingpractice1.Makingselfintroductionstoeachother2.Startingaconversationwithothersyoujustmetthefirsttime（三思考與實踐Research:ThedifferencesbetweentheEastandtheWestregardinggreetingmanner.（四）教學方法與手段教學方法：分組練習，課堂討論，角色扮演。2教學手段：多媒體教室。第二章 OnthePhone（一）目的與要求1.Prepareforatelephonecall2.Explainthepurposeofacall3.Takeandleavemessages4.Structureacall5.Askdifferenttypesofquestions6.Closeaphonecall7.Practicemakingphonecalls8.Learnaboutphoneetiquette（二）教學內容第一節(jié)Warm-uppracticeWhatdoyoudobeforeyoumakeatelephonecalltosomeoneyounevercalledbefore?Howdoyouprepareforit?Howdoyoufeelaboutreceivingunexpectedphonecalls?Whenyouamessageonthephone,whatinformationshouldyounotedown?Checkyourwithyourpartner’s.Haveyoueverlostyourtemperonthephone?Doyouthinkofemotiononthetelephoneareproblematic?第二節(jié)ListeningpracticeListentotheconversationandanswerthefollowingquestionsVideoViewing:WatchVCDandcommentontheperformanceofspeakers. 第三節(jié)LanguagepointsExpressionsusedinopeningcalls,offeringtotakemessages,messages,askingforrepetition,askingforclarificationandresponses,andexpressionsusedinaskingvarioustypesofquestions.第四節(jié)Socializingpractice1.Practiceaskingandanswerquestionstopicslikejobs,family,sparetime,originsandhobbiestogettoknoweachother.2.Studies:Goodmobilephonemanners. （三）思考與實踐Research:ThedifferencesbetweentheEastandtheWestregardingtabootopicsincommunication.（四）教學方法與手段教學方法：分組練習，課堂討論，角色扮演。3教學手段：多媒體教室。第三章 BusinessPresentations（一）目的與要求1.Tolearnsomepracticalpresentationexpressions2.Togiveaproductpresentation3.Tomakeacompanypresentation4.Togiveofotherkinds5.Tohavepositivebodylanguage6.Tobefamiliarwithsomepresentationtips（二）教學內容第一節(jié)Warm-uppracticeWhatarethebasicstepsinvolvedingivingapresentation?Inyouropinion,howdoyoubeginthepresentation?Howcouldbringtheaudience’sattention?Whatmakesagoodpresentation?Listallthethinkagoodpresentation.第二節(jié)Listeningpractice1.WatchVCD“Productsalesandsummarizewhatagoodproductsalespresentationincludes.2.Listentoa“Productsalespresentation”andsummarizewhatagoodproductsalespresentationincludes.Socializingpractice1．Givingapresentation2．Presentingthefeatures(meritsandbenefits)ofanew(三)思考與實踐Doresearchfromsomecompany’swebsitetogetinformation.Prepareacompanypromotionpresentationforthenext三教學方法與手段教學方法：分組練習，課堂討論，課堂講演。教學手段：多媒體教室第四章 Meetings（一）目的與要求OpeningameetingControllinga4Participatinginameeting4.Cooperatinginameeting5.Problem-solvingmeetings6.Planningmeetings（二）教學內容第一節(jié)Warm-uppracticeWhichofthefollowingtypesofmeetingdoyou(Information-giving;brainstorming;ideas-gathering;problem-solving;Decision-making,etc.)Whatmakesasuccessfulmeeting?Makealistofkeyfactorsthatessentialtothesuccessofameeting.Howtodealwithsilentparticipants?Howtodealwithdominators?第二節(jié)ListeningpracticeWatchVideoandcommentontheperformanceofeachparticipant,explainwhythemeetingissuccessfulorunsuccessful?Listento“tipsonmeetings”and“problemsolvingmeetingfinishtherelatedquestions.第三節(jié)LanguagepointsChairingameetingandspeakingatameeting:Startingthemeeting,proceedingtotheitem,guidingpeopleinthediscussion,comingtothemainpoint,interruption,checkingunderstanding,askingforclarification,checkingagreement,declaringresults,askingforanopinion,showinganopinionandintroducinganidea,etc.第四節(jié)SocializingpracticeRolePlay:YouaremembersoftheStudentsUnioninvestigatingwaysofimprovingstudyingconditionsinyourschool.Afterthemeetingyourproposalswillbesubmittedtotheconcerningdepartmentofthe