類型一ComplaintI’mwritingtobringtoyourattentiontheunprofessionalattitudeofoneofthemembersofyourstaff.(埋怨人)I’msorrytoinformyouthat…(埋怨事)Iwishtocomplainabouta…whichIbought…daysagoin…(埋怨物品)I’mwritingtoexpressmydissatisfactionwith…(埋怨人+埋怨事+埋怨物品)I’mwritingtobringtoyourattentiontoasituationwhichIconsiderveryundesirable.(埋怨人+埋怨事+埋怨物品)Inthesecircumstances,Ifinditdifficultto…(埋怨人+埋怨事+埋怨物品)Iamverydissatisfiedwiththe…Ihavenoticedthat…Iregrettosaytheexperiencewasnotapleasantone.Needlesstosay,suchawayofdealingwithcustomersistotallyunacceptable.(埋怨人)Thisisveryinconvenient.(埋怨事+埋怨物品)I’mpuzzledastowhyyoustillhavenotdealtwiththismatter.(埋怨人+埋怨事+埋怨物品)Ifeelobligedtoremindyouthat…(埋怨人+埋怨事+埋怨物品)I’msureyouwillagreethatthisisamostunsatisfactorysituation.(埋怨人+埋怨事+埋怨物品)Thereisnodenyingthat…Failingthat,Iwouldhavetoinsiston…(埋怨人+埋怨事+埋怨物品)Iwouldappreciateitifyoucouldlookintothismatterassoonaspossible.Iwonderifyoucouldsendpeopletoinvestigatethismatter.UnlessIreceiveaformalapology,writtenorverbal,Ishallrefuseto…Isuggestthattheindividualinquestionbedisciplinedforhis/herbehavior.(埋怨人)Iwouldverymuchappreciateitifyouwould…(埋怨事+埋怨物品)OtherwiseIwould…Anearlyreplytothisletterwouldbeappreciated.類型二GivingInformationI’mwritingtoexplain…I’mwritingtoinformyouthatIwishto…I’mgladtohavethischanceto…Howarethingswithyouthesedays?Mybiggestconcernnowiswhether…Allinall,Ihavenohesitationinrecommending…類型三RequestIamwritingtorequestyourassistance.Wouldyoupleaseadvisemeregarding…Iwouldliketorequestmaterialsfor…Iwouldbeverygratefulifyoucouldsendmeinformationon…Iwouldliketoinquireabout…Iwouldliketoreserveoneroomfor…from…to…Theroomshouldbebigenoughtoaccommodate…peoplecomfortably.Iwishtoreserveitinadvanceto…Iwouldappreciateyourpromptreplyregardingtheavailabilityof…Iamwritingtoexpressmyinterestinyourrecentlyadvertisedpositionfora…Iamwritinginresponsetoyouradvertisementin…on…ThismorningIhappenedtoseeyouradvertisement.IamfullyconvincedthatIamtherightpersonfortheadvertisedjob.

Enclosedwiththisletterismyresume,whichgivesfurtherdetailsofmyworkexperience.Ifeelmyqualificationsandworkexperiencewouldmakemeagoodcandidateforthejob.IbelieveIwouldbeastrongassettoyourcompany.Iwouldliketomeetyouatyourearliestconvenience.Pleasecontactmeatyourearliestconvenience.I’mwritingthislettertorequestyourassistanceinfindingmy…I’mwritingtoinviteyouto…Wewouldfeelreallyhonoredifyoucouldcome.Iwouldbemorethanhappyif…Iwouldverymuchlikeyoutoparticipateinthe…Ireallyhopeyoucanmakeit.Ihopeallthiseventuallyworksout.Ilookforwardtothepleasureofyourcompany.Inthesecircumstances,Ifinditdifficultto…Iwouldbeverygratefulifyouwouldconsiderthisrequestatyourearliestconvenience.Thankyouforyourkindassistance.類型四ApologyI’mwritingtoapologizefor…Iwouldliketogiveyoumyapologyfor…Pleaseacceptmysincereapologyfor…Inresponsetoyourkindofferofapositionwithyourcompany,IamafraidthatIhavetodecline.However,Iregrettoinformyouthat…Iassureyoutheproblemistemporaryanditwillnotariseagain.Ihopeyouareabletograntmyrequestandapologizefor…Onceagain,Iamsorryfortheinconveniencecaused.Hopeyoucanacceptmyapologyandunderstandmysituation.Thankyouoryourunderstanding.Tomakeupformythoughtlessbehavior,Ihopetoinviteyouto…例題IYourneighborshaverecentlywrittentoyoutocomplainaboutthenoisefromyourhouse/flat.Writealettertoyourneighbors.InyourletterExplainthereasonsforthenoise.ApologizeDescribewhatactionyouwilltake.類型五MakingsuggestionsIwouldliketosuggestthat…Itseemstomethatyoucould…Iamverygladtohearthat…,soIamwritingthislettertooffermysuggestions.Ihearyouareplanningatripin……isamust-seeasitboasts…Asyoumustbewellaware,…IhopeyouhaveasmuchfunasIhad.Thatway,youwillfindthat…Thatway,…wouldbeensured.Iwouldreallyappreciateitifyoutakemyproposalsintoseriousconsideration.類型六ThankyouletterI’mwritingtoexpressmyheart-feltgratitude.I’mwritingtoexpressmythanksfor…I’mwritingtoextendmysinceregratitudefor…Thankyouforeverythingyoudidforme