體驗(yàn)商務(wù)英語(yǔ)第二UnitTravel第1頁(yè)/共29頁(yè)1Howoftendoyoutravelbyair,rail,roadandsea?2Whatdoyouenjoyabouttraveling?Whatdon’tyouenjoy?3Putthefollowinginorderofimportancetoyouwhenyoutravel.4Doestheorderchangefordifferenttypesoftravel?AAnswerthesequestionsindividually.Tfortsafetypricereliabilityspeed第2頁(yè)/共29頁(yè)BChoosethecorrectwordfromtheboxtocompletethefollowinglistofthingswhichirritatepeoplewhenflying.seatstrolleysqueuesluggageroomcancellationsfoodjet1notenoughleg..............available2lostordelayed...............3long.............atcheck-in4poorquality.................anddrink5nobaggage..............6overbookingof.................7flightdelaysand...........................8.........-lagroomluggagequeuesfoodtrolleysseatscancellationsjet第3頁(yè)/共29頁(yè)Whichoftheseirritateyoumost?第4頁(yè)/共29頁(yè)Matchthewordsandphrasesbelowwhichhavethesamemeaning.ForeachpairdecidewhichisBritishEnglishandwhichisAmericanEnglish.A1subwaya)motorway2citycentreb)lift3carry-onbaggagec)publictoilet4onewayd)schedule5returne)economyclass6freewayf)single7restroomg)parkinglot8elevatorh)underground9coachclassi)handluggage10timetablej)roundtrip11carparkk)downtown第5頁(yè)/共29頁(yè)BWorkinpairs.UsewordsorphrasesinAmericanEnglishfromExerciseAtocompletethetextbelow.Mylastoverseasbusinesstripwasanightmarefromstarttofinish.Firstofalltherewasadelayonthewaytotheairportastherewasanaccidentonthe__________.WhenIgotthereIfoundthelowerleveloftheairport__________wasflooded.Nextmy________________wastoobigandheavysoIhadtocheckitin.Whenwearrivedthe_________wasclosedandtherewerenocabsatall.Afteralongtimetryingtoreadthe___________andwaitingforfortyminutes,wefinallygotabus___________andfoundthehotel,butthe__________wasn’tworkingandourroomswereonthefifthfloor.freewayparkinglotcarry-onluggagesubwayscheduledowntownelevator第6頁(yè)/共29頁(yè)AStephanieTaylorisabusinesswomanwhotravelsregularlyaspartofherjob.Listentothefirstpartoftheinterviewandchoosethethreeprioritiesshementionsfromthelistbelow.?Goodorganization?Easybooking?Regulartransport?Beingpatient?Balancingcostwith?Airlinefoodcomfort√√√BWhydoesStephaniethinkitisstillimportantforbusinesspeopletotravelregularly?‘it’sparticularlyimportanttoestablishgoodface-to-facerelationswithcolleaguesorwithcustomers.’第7頁(yè)/共29頁(yè)CListentothesecondpartoftheinterviewandlistthebestandworsttravelexperiencesthatStephaniedescribes.Best:‘greathotelwithbeautifultowelsandbeautifulbathroomsandnicesoftbed,andgoodsportsfacilities.’‘theVirginlounge,Ithink.That’sagoodexperiencewithallthehightechthings.Ilikethat.’Worst:‘thingsoutofyourcontrol’suchasbadaccommodationanddelayedorcancelledflights.第8頁(yè)/共29頁(yè)EListentowhatStephaniesaysaboutfuturebusinesstravelandcompleteherpredictionbelow.Perhaps,particularlyintheareaof………….………….,Ithinkhotelswillneedtoimprove……….ingeneral.Therearesomeverygoodhotelsalready,butIthinkmorehotelswillprovide…forbusinesspeople…perhapssome…………...facilitiesfor……accommodationtheirstandardsfacilitiesspecificbusinesswomen第9頁(yè)/共29頁(yè)AAnswerthesequestionsbeforeyoureadthearticle.Whatwasyourworstexperiencewhentravelingbyair?Whydosomepeoplegetangrywhentheyaretravelingonaplane?第10頁(yè)/共29頁(yè)BNowreadthearticle.Whichofthesestatementsaretrueaboutthearticle?Correctthefalseones.1Peopleingroupsaremorelikelytobehavebadlyonplanes.2Drinkisoftenthecauseofproblemsonboard.3Airlinescandolittletoimproveairquality.4Travelersareusingnewtechnologytoexpresstheirdissatisfactionwithairlines.5Airlineshavetakennoactiontoaddresstravelers’concerns.falsetruefalsetruefalse第11頁(yè)/共29頁(yè)CWhichofthefollowingreasonsaregivenforairrageinthearticle?1poorservice2flightsnotleavingontime3poorqualityoffood4toomanypassengersonaplane5notfeelingsafe6peopledrinkingalcohol7poorairquality8noisypassengers9notbeingabletosmoke10notenoughcabincrew√√√√√√第12頁(yè)/共29頁(yè)DWhichofthefollowingwordsfromthearticlehaveanegativemeaning?Useagooddictionarytohelpyou.ragemisbehaviorqualityfrustrationconcernharmoptimumvaluableirritabilitydisorientationcomplaintscriticizedisruptivedangerousdissatisfaction√√√√第13頁(yè)/共29頁(yè)Use‘will+verb’toexpressavoluntaryactionorpromiseIwillsendyoutheinformationwhenIgetit.IwilltranslatetheemailsothatMr.Smithcanreadit.Iwon’tdoallthehouseworkmyself.IwillcallyouwhenIarrive.IfIamelectedPresidentoftheUnitedStates,Iwillmakesureeveryonehasaccesstoinexpensivehealthinsurance.IpromiseIwillnottellhimaboutthesurpriseparty.

Usefulwaystotalkaboutthefuture第14頁(yè)/共29頁(yè)2.Use‘begoingto’todescribeplannedactivitiesHeisgoingtospendhisvacationinHawaii.I'm

goingtobeanactorwhenIgrowup.Michelleisgoingtobeginmedicalschoolnextyear.TheyaregoingtodriveallthewaytoAlaska.Whoareyougoingtoinvitetotheparty?A:Whenarewegoingtomeeteachothertonight?

B:Wearegoingtomeetat6PM.A:WhoisgoingtomakeJohn'sbirthdaycake?

B:SueisgoingtomakeJohn'sbirthdaycake.第15頁(yè)/共29頁(yè)3.Usepresentcontinuoustoexpressfuturearrangements.IamleavingforBeijingtomorrowmorning.Sheismeetinganimportantclienttoday.MybossisgoingonabusinesstriptoEuropenextweek.Theflightisleavingat9:00.4.Use‘beto…’toexpressfutureplansIamtoresignfrommyjobnextweek.ThissemesteristoendinJanuary.Wearetohaveourfinalexamsinthe19thweek.OurcompanyistoholdtheannualconferenceinDecember.第16頁(yè)/共29頁(yè)ACompleteeachdialoguewiththecorrectformofbe

goingto

orwill.1AI’mreallysorry,Ican’ttakeyoutothestation.Somethinghasjustcomeup.BOh,don’tworry.I…...........(take)ataxi.2AWe’vechosenanameforournewlow-costairline.BReally.What…................................(you/call)it?3AHaveyoudecidedhowtoincreasethenumberofpassengers?BYes,we…..............................(offer)afamilydiscountatweekends.4AIcan’tsendane-mailtothetravelagent;mycomputer’sjustcrashed.BWritedownyourdetailsandI…...........(fax)themoverforyou.5AHow’syourdaughter?BShe’sfine.She…............................(learn)tobeapilotfortheflyingdoctorservicenextyear!willareyougoingtocallaregoingtoofferwillfaxisgoingtolearn第17頁(yè)/共29頁(yè)BUsethepresentcontinuousorthepresentsimpletocompletethesentencesbelow.1Hisflightarrives/isarrivingat9o’clocktomorrowmorning.2We’restaying/stayattheHiltonHotelfornextmonth’ssalesconference.3Thenextseminarisbeginning/beginsat3p.m.4Itravel/amtravelingbytrainfromParistoLondonnexttime.5Theboatisdeparting/departsatmiddaysoyouhavethewholemorningtogetready.6ThedelegationfromChinaareseeing/seetheChairmanthefollowingMonday.第18頁(yè)/共29頁(yè)CWorkinpairs.Taketurnstocompletethesentencesbelow.Usegoingto,will,thepresentcontinuousorthepresentsimple.1I’msorry,Ican’tattendthesalesmeetingtomorrow__________________________________2Themarketingdepartmenthavedecidedontheirtravelplansforthenextmonth.___________________________________3Thetrainsaredelayedbecauseofbadweather,so_______________________________4Don’tworryifyoucan’tdrivemetotheairport,____________________________5I’vegotthedetailsofyourflighttoTurkey.___________________________6Ohno!There’sbeenanaccidentandthetrafficisveryheavyonthemotorway._____________________7DidIgiveyouthedeparturetime?It_______________8I’vemadeupmymind,__________________________第19頁(yè)/共29頁(yè)SkillsMakingarrangementsonthetelephoneCall1PurposePhilippaKnightcallsMariaBonettitomakeanappointmentseeherinLondonnextweek.ResultTheappointmentisfixedforWednesdayat2pm.Call2PurposePhilippaKnightcallsMariaBonettitorescheduletheirmeetingbecauseherflighthasbeendelayed.ResultMaria’sphoneisengagedwhenshecallssoshehastoleaveamessage.第20頁(yè)/共29頁(yè)Listentothefirstcallagainandcompletetheextractbelow.Knight:I’mcallingbecauseI’llbeinLondonnextweekand______________________________________you.Iwanttotellyouaboutournewcollection.Bonetti:Great.What____________________?I’mfairlyfreenextweek,Ithink.Knight:____________________?Intheafternoon?Could__________then?Bonetti:Letmelooknow.Let___________________.Yes,that’dbenoproblematall.____________twoo’clock?IsthatOK?I’dliketomakeanappointmenttoseedaywouldsuityouHowaboutWednesdayyoumakeitmecheckmydiaryWhatabout第21頁(yè)/共29頁(yè)Listentothesecondcallagainandcompletetheextractbelow.Receptionist:Thankyou.I’mputtingyouthrough.Hello,I’mafraidshe’sengagedatthemoment._______________orcanItakeamessage?Knight:I’llleaveamessageplease.Thethingis,IshouldbemeetingMs.Bonettiat2pm,_____________________.Myplanewasdelayed,andI’vegottoreschedulemyappointments.Ifpossible,_____________________tomorrow.____________inthemorning._______________________hereatthehotel,please?Receptionist:Certainly.What’sthenumber,please?Knight:It’s_____________.Willyouholdbutsomething’scomeupI’dliketomeetherPreferablyCouldshecallmeback02075853814第22頁(yè)/共29頁(yè)CasestudyWork,restandplayBackgroundCompanyHeadquartersEventParticipantsVenueTimeActivitiesPurposeICON,acomputersoftwarecompanyLosAngeles,USAAseminar20seniormanagersFranceFridaytoSunday(July5–7)Meetings&executivegamesRewardthemanagersfortheirhardwork第23頁(yè)/共29頁(yè)CasestudyHoteldetailsChateauMonfort***HotelMarine***HotelSplendide***第24頁(yè)/共