作者CaoContact作者修訂日期文檔版本修訂描述文檔作者InitialversionRevisedversionAcceptanceversionCaoerpengTaoxingfuTaoxingfuAPPROVAL日期版本人角色Approver人Tableof流程說明Process 在流程層次結(jié)構(gòu)中的位置PositiononProcess 適用范圍Areaof 聯(lián)系人（關(guān)鍵用戶）Contact(Key- 術(shù)語 流程目的和范圍Processgoalsand 差異分析Gap 流程圖Process 業(yè)務(wù)步驟說明Descriptionofprocess 其他說明Other 改進(jìn)分析 業(yè)務(wù)原則Business 其他相關(guān)文檔Crossreferenceto 技術(shù)相關(guān)信息Technical 接口程序 打印格式程序和報(bào)表Forms, 打印程序列表 報(bào)表程序列表 SAP系統(tǒng)修改和用戶出口程序SAPmodification, 使用技巧和竅門Hintsand 流程說明ProcessPositiononProcessO2CO2COrdertoAreaof銷售處理流程適用于華新水泥及各分、子公司銷售的處理TheprocessisappliedtoHuaxin’sbillingbusiness。聯(lián)系人（關(guān)鍵用戶 名字 部門 角色 郵件何憑證的發(fā)貨單列表。未開票中的出具憑證可以是單個(gè)或匯總憑證（匯總組合了多次交貨的項(xiàng)目而不是一次交貨的）Listtobilling:thedeliverylistneedtobilling.Thelistcouldbequeriedaccordingtosomedateordatearrange.Thedeliverynotecouldbebilledonebyoneorcollect。系統(tǒng)：是鉤稽需開票項(xiàng)目保存后在系統(tǒng)內(nèi)創(chuàng)建的，該經(jīng)審核和過賬后才能生效，系統(tǒng)審核過賬后自動(dòng)產(chǎn)生相關(guān)的財(cái)務(wù)憑證，同時(shí)它也是開具實(shí)體稅務(wù)的依據(jù)Systembilling:thebillinginsystem,whichisrefertofinanceandVATsystemafterfinancesettlement releasingthebillingrequest。訂單類型，采取借項(xiàng)憑證的方式，無需沖銷已開，只在系統(tǒng)中對(duì)差價(jià)部分創(chuàng)建借項(xiàng)憑證，下推生成系統(tǒng)即可Debitmemo:theordertodealwithexcessprice.Thentheoldbillingshouldnotbecanceled。Processgoalsand 處理流程規(guī)定了針對(duì)正常、補(bǔ)價(jià)差及降價(jià)、退票、公司間等不同類型的業(yè)務(wù) 創(chuàng)建、信息傳遞的過程和處理方法Theprocessdealwiththebillingbusinessofnormalbusiness、excessprice、return panybusinessandsoon。差異分析 GAPGAP分析華新需求與Holcim模板以及標(biāo)準(zhǔn)SAP解決方案的差異。ysistheGAPsbetweenHuaxinrequirementstoHolcimtemtes&StandardSAPsolutions.GAPNo.為項(xiàng)目差異列表中的差異代碼TheGAPNoisthenumberfromprojectGAPProcess名稱:名稱:SD-029-銷 處理流程Billing需需要 結(jié)1.確定 務(wù)類2.銷售人正常業(yè)務(wù)需要開票補(bǔ)價(jià)差業(yè)需要降價(jià)業(yè)務(wù)需要開票退票業(yè)務(wù)需要開票2.正常業(yè)務(wù)處3.提出開票需 殊需求 4.創(chuàng)建銷售訂(借項(xiàng)憑證降價(jià)/退 殊需求5.執(zhí)行開6.確認(rèn)系開具無 FI- 市場(chǎng)客管人市場(chǎng)客管人市場(chǎng)客管人SAP-市場(chǎng)客管人SAP-需求人需求人名稱:名稱:SD-029-BillingNeedNeedtocreate1.DeterminebillingNormalbusinessneedtobillNeedbillingforpriceNeedbillingforreducepriceNeedbillingfor2.Billingfornormal3.Requesttocreatetof7.BillingforpricereductionorgoodsBillingfornormaltof4.CreatedebitmemoCreditmemois6.Confirmthebillingiscorrect8.InformfinacialSystemsalesFI-016SalesReleaseProcessSalesOfficeCustomerSalesOfficeCustomerSalesOfficeCustomerSalesOfficeCustomer正常業(yè)務(wù)開處理流程N(yùn)ormalBillingSub-名稱名稱:SD-029-01-正常業(yè)務(wù) 處理子流程N(yùn)ormalBillingSub-1.提出開票需僅按確認(rèn)結(jié)算的客才需提供收貨確認(rèn)匯總4.確定業(yè)務(wù)類不是跨公司業(yè)是跨公司業(yè) 市場(chǎng)客管人市場(chǎng)客管人SAP-市場(chǎng)客管人SAP-市場(chǎng)客管人市場(chǎng)客管人SAP-市場(chǎng)客管人2.檢查未開SAP-需求人降價(jià)/退票業(yè)務(wù)開處理流程Depreciate/ReturnBillingSub-名名稱:SD-029-02-降價(jià)/退票業(yè)務(wù) 處理子流程DepreciateAndReturnBillingSub-需求人1.退 殊需求2.確認(rèn)退并傳遞相關(guān)資市場(chǎng)客管人FI-銷 沖銷流 3.確定處理類市場(chǎng)客管人降價(jià)重SAP-格銷售訂單市場(chǎng)客管人SAP-市場(chǎng)客管人市場(chǎng)客管人降價(jià)/退 名稱名稱:SD-029-02-DepreciateAndReturnBillingSub-NeedbillingNeedbillingforreducepriceNeedbillingfor1.Returntof2.ConfirmandtransferrelativetobewritedreleaseProcesswritingoff3.ConfirmprocessBillinigforRe-4.Maintainsales5.Choosethebillingitemandexcute6.ConfirmthebillingiscorrectCreditmemoisSalesOfficeCustomerSalesOfficeCustomerSAP-SalesOfficeCustomerSAP-SalesOfficeCustomerSalesOfficeCustomerDescriptionofprocess步驟描述Step何時(shí)執(zhí)行Whenisthestep備注1需求人需要開票時(shí)whenrequirementrequire確定屬于正常開票業(yè)務(wù)后Thebillingbusinessbelongtonormalbillingtype確認(rèn)為補(bǔ)差價(jià)業(yè)務(wù)開票請(qǐng)求后Billingrequestforpricedifferenceisconfirmed需求人提供《開特殊需求表》后Requirementsupplyspecialbillingrequirementapplication.借項(xiàng)憑證請(qǐng)求創(chuàng)建后Debitmemois系統(tǒng)創(chuàng)建后Billingisrequirementshouldbecustomerorsales程”進(jìn)行開票GotoBillingProcess 表》submitbillingrequestforpricedifference.項(xiàng)憑證請(qǐng)求Off-sitecustomerservicecreatesalesorder(debitmemo)whenrequirementsupplyspecialbillingrequirement內(nèi)生成系統(tǒng)Off-sitecustomerserviceexecutebillinginsystemwhencreditdebitisOff-sitecustomerservicecheckbillingiscorrect型Confirm2處理Normal3Submit4salesorder5執(zhí)行開票6確認(rèn)系統(tǒng)開無誤billing7需求人確定開票類型為降價(jià)/退票業(yè)務(wù)類型后票處理Billingfordepreciateandreturnbusinessrequirementconfirmthatbillingtypeisfordepreciateandreturnbusinessbillingfordepreciateandreturn8核查系統(tǒng)無誤后Thebillingis門informationtofinancedept.Off-sitecustomerservicetransferinformationtofinancedept.whenbillingiscorrect.正常業(yè)務(wù)開處理流程N(yùn)ormalBillingSub-1提出開票需求Submit確定為正常業(yè)務(wù)開類型后Thebillingtypeisnormalbusiness需求人提出開票請(qǐng)求后Requirementsubmitbillingrequest核對(duì)未開票項(xiàng)目存在后Thebillingdue對(duì)客戶的系統(tǒng)生成后Thesystembillingiscreatedsubmitbillingrequestwhenthebillingtypeisnormalbusiness.customerservicecheckthebillingduelistwhenrequirementsubmitbillingOff-sitecustomerservicechoosetheitemneedtobillingwhenThebillingduelistexist公司業(yè)務(wù)類型Off-sitecustomerserviceconfirmwhetherthebusinessis pany2檢查未開票Checkbillingdue3票Choosetheitemneed4確定業(yè)務(wù)類型Confirm5Choosethebillingtypeof panybusiness. panybillingitemtobilling panybusinessbillingtypeis核對(duì)未開票項(xiàng)目存在后ThebillingdueOff-sitecustomerservicechoosethebillingtype panybusiness panybusinessbillingtypeis6Off-sitecustomerservicechoosebillingitemtobillingwhenThebillingduelistexist7確認(rèn)系統(tǒng)開具無誤confirmbillingiscorrect系統(tǒng)創(chuàng)建后ThesystembillingisOff-sitecustomerserviceconfirmbillingiscorrectwhenthebillingis降價(jià)/退票業(yè)務(wù)開處理流程Depreciate/ReturnBillingSub-步驟描述Step何時(shí)執(zhí)行Whenisthestep備注1退 票ReturnConfirmreturnandtransferrelateddata確認(rèn)處理類型Confirmprocess銷售訂單價(jià)格Maintainsalesprice票Choosethebillingitemandexecutebilling 票。returnoriginalwhenthebillingtypeisdepreciateandreturning人提供的《開 sitecustomerserviceconfirmreturnandtransferrelatedOff-sitecustomerserviceconfirmsthatprocesstypeisreturnOff-sitecustomerservicemaintainsalespricewhendepreciateprocesstypeisconfirmedcustomerservicechoosethebillingitemandexecutebillingwhenthebillingduelistexistWhenbillingtypeisdepreciateand2需求人提出退票請(qǐng)求后submitreturnbillingrequest3銷售退回憑證處理完成后whenisdealwith.4確認(rèn)為降價(jià)處理類型后Confirmtypeisdepreciate5核對(duì)未開票項(xiàng)目存在后Checkbillingduelist步驟描述Step何時(shí)執(zhí)行Whenisthestep備注6確認(rèn)系統(tǒng)開具無誤Confirmbillingiscorrect系統(tǒng)創(chuàng)建后BillingisOff-sitecustomerserviceconfirmbillingiscorrectwhenthebillingisOther銷售審核過帳流程：是一個(gè)流程接口——FI-017-銷售審核過帳流程TheFI-017Sales releaseprocess。銷售退回流程：是一個(gè)流程接口——FI-022-銷售退回流程FI-022Salesreturnprocess。開票類型有以下幾種Billing一般開票Normal跨公司業(yè)務(wù)開 pany借項(xiàng)開票Debitmemo開票方式有一下幾種Billing單筆開票：每個(gè)交貨創(chuàng)建一個(gè)每個(gè)交貨一個(gè)單獨(dú)Individual幾個(gè)交貨創(chuàng)建一個(gè)綜合Incorporate一個(gè)交貨創(chuàng)建幾個(gè)(拆分)Splitdelivery集中開票：處理一個(gè)交貨表(處理到期出具)Collect改進(jìn)分析 簡(jiǎn)化了銷售處理的環(huán)節(jié)Simplifythebillingbusiness原有銷售處理流程是銷售公司區(qū)域市場(chǎng)部根據(jù)客戶確認(rèn)填報(bào)結(jié)算匯總表，傳遞給銷售部或總部業(yè)務(wù)管理部審核后，在傳遞給財(cái)務(wù)部門在系統(tǒng)內(nèi)生成并打印出稅務(wù)Theoriginalbusinessisthatthesalesmarketconfirmsthesettlementreportandtransferthereporttosalesdept.orHQbusinessdept.forapproval.Thefinancecreatebillingandprint ，財(cái)務(wù)部門審核已創(chuàng)建的系統(tǒng)后過賬自動(dòng)生成財(cái)務(wù)憑證，同時(shí)稅務(wù)與SAP系統(tǒng)接口，傳輸?shù)浇鸲愊到y(tǒng)打印出稅務(wù)。Marketingdept.createbillingrequest.Thefinancedept.checkandreleasethebillingrequest,whichisposttofinanceandtransferredtoVATsystem規(guī)范了退票和補(bǔ)價(jià)差的操作流程及方法Regulatereturn pricebusiness。補(bǔ)價(jià)差開操作與原始信息集成。原來流程是直接在總賬中創(chuàng)建補(bǔ)價(jià)差，無法追蹤原始信息?，F(xiàn)有流程改變?yōu)閺拈_始操作，由銷售部門創(chuàng)建銷售訂單（借方憑證），下推生成系統(tǒng)，可方便的追蹤原始信息Theexcesspricebusinessistracktooriginalinformation.Thesalesdept.createsalesorder(DebitmemoBusiness相關(guān)需求人員首先確定開票業(yè)務(wù)類型并提出開票申請(qǐng)Confirmbillingtypeandsubmitbillingrequest。正常業(yè)務(wù)開類型下，市場(chǎng)客管人員在執(zhí)行完成對(duì)客戶的系統(tǒng)開票后，負(fù)責(zé)檢查并選擇未開票項(xiàng)目并保存，生成系統(tǒng)Off-sitecustomerservicecheckthe-panybusinesswhenthenormalbillingisdealwith.The panybillingtypeisdealwithfor panybusiness。 類型下，需求人提出開票請(qǐng)求時(shí)，需提供“開特殊需求表”，市場(chǎng) 特殊需求表”創(chuàng)建借項(xiàng)憑證請(qǐng)求，并由此生成系統(tǒng)Off-sitecustomerservicedealwiththedebitmemobillingforexcesspricebusinessthat sub