電話通知面試的技巧(別總怪人家不來)800字

電話通知面試的技巧勝、敗往往存乎于一念之間。戰(zhàn)場(chǎng)上的所謂常勝將軍，無非是身經(jīng)百戰(zhàn)且勤于思考，而職場(chǎng)上的招聘官們又何嘗不是如此呢？這兩個(gè)星期HR部門的首要任務(wù)是招聘一名銷售代表。眼前放著三份經(jīng)篩選后的候選人簡(jiǎn)歷?，F(xiàn)在不是招聘的黃金季節(jié)，而銷售經(jīng)理卻只給了HR部門15天的時(shí)間，我和助理Linda能在如此短的時(shí)間內(nèi)通過主動(dòng)搜索招聘簡(jiǎn)歷庫，能找到三份還算像樣的簡(jiǎn)歷已屬不易，我需要這三個(gè)候選人能盡快來參加面試。不料，下午1點(diǎn)，Linda向我匯報(bào)了今天的面試邀請(qǐng)結(jié)果：3個(gè)候選人，其中1個(gè)明確表示不來，1個(gè)等回電，最后1個(gè)拒絕接電話。Linda有些沮喪，因?yàn)楹貌蝗菀渍业降?個(gè)合適的候選人，沒曾想一個(gè)也召喚不來，而銷售部門的經(jīng)理限令HR部門15天內(nèi)招到人，整天像逼債似的要人。我先安慰了一下Linda，然后讓她復(fù)述了一遍今天給候選人打電話的過程。情況是這樣的：第一個(gè)候選人王小姐的手機(jī)，給她打了三次電話，前兩次沒接電話，第三次就直接掛斷了；第二個(gè)候選人周先生接電話的時(shí)候說要開會(huì)了，問他什么時(shí)候有空，他說開完會(huì)他打回電過來，結(jié)果到現(xiàn)在還沒打過來；而第三個(gè)候選人朱先生說他已經(jīng)接了另一個(gè)公司的offer，他也不考慮來面試。我和Linda逐個(gè)分析這三個(gè)候選人的情況。我問Linda：“你考慮過沒有，第一個(gè)候選人王小姐，為什么會(huì)不接你的電話，甚至最后掛斷電話？”Linda說：“這個(gè)我還真不清楚?！蔽艺f：“我們換位思考一下，假設(shè)現(xiàn)在你是候選人王小姐，有幾種可能會(huì)讓你拒絕這個(gè)陌生來電？”Linda思考了一下，說：“可能我手機(jī)沒有帶在身上，所以開始沒接到，后來，當(dāng)我拿到手機(jī)，再次看到這個(gè)號(hào)碼時(shí)，我不清楚是誰打來的，所以先摁掉，然后再打回電查詢?！薄皢栴}是后來你也沒有接到她打的回電，你用的電話是直線，而且我們公司的電話機(jī)提供未接來電顯示，所以可以排除掉這種可能?！薄暗诙N可能是，我以為這是騷擾電話，所以就不接?！薄膀}擾電話慣用的是非實(shí)名制手機(jī)號(hào)碼或聲訊號(hào)碼，沒有見過用座機(jī)打的，所以也可以排除掉這第二種可能?！?/p>

第二篇：電話面試回答技巧8200字TipsforEnglishTelephoneInterviewIfyoudon'tlikesurprises,followthesepreparationsuggestionstoreapapplauseforyourtelephoneperformance.KeepyourtelephonewellstockedKeeponetelephonestockedwithallyourinterviewessentials.Must-havesincludethefollowing:??????CurrentresumesAlistofanswerstoanticipatedkeyquestionsAlistofpoints,suchasspecificskillsandachievements,thatyouwanttomentionAcalendar,withallscheduledcommitmentsAfolderforeachcompanyyou'veappliedto--putanycorrespondenceinthisfolderAnotepad,pen,andcalculatorMaketelephoneappointmentsWheneverpossible,don'tanswerquestionswhenthecallcomesin,butscheduleanappointmentforyourtelephoneinterviewsothatyoucanbeultra-prepared--youhavetotakeyourchildtoLittleLeague,you'rerepaintingyourapartment,orsomething.Findareasontobetheonewhocallsback.Ifarecruiterinsistsoncallingyouback,dowhatyouwoulddoforanyotherinterview:Bereadyearly.Thismaysoundsurprising,butasaremindertointerviewasaprofessional,changeoutofyourjeansandintothetypeofdressyou'dwearinaface-to-facebusinessmeeting.Howdoyousound?Recruitersrelyonyourtelephonepresenceindecidingwhethertocallyouinforaface-to-face,somakethemostofyourvocalgraces:??Speakloudlyenoughthatyoucanbeeasilyheard.Usecorrectgrammar.???Usecompletesentences.Avoidpauses.Ifyourvoiceishigh-pitched,trytoloweritabit.Mostimportantly,putwarmthinyourvoice.Smile.Youshouldsoundenergeticandenthusiastic.Afewroundswithataperecorderwillhelpfinesseyourvocalperformance.ThescreeningscriptWhentheoh-so-importantcallcomes,followthesetipstogetyourselfoffthetelephoneandintotheinterviewer'soffice:??Ifyouhaveahomeoffice,useitbecauseit'sbusinesslike.Gatheressentialinformation--Atthestartoftheconversation,getthecaller'sname,title,company,address,andtelephonenumber.Readbackthespelling.Beachampionlistener--Provethatyou'repayingattentionbyfeedingbackwhattheinterviewersays.Expectchallenges--Sometelephoneinterviewersaskcandidatestojointheminanimprovisation.即席創(chuàng)作Theinterviewersetsupajob-relatedscenarioforarole-play.Theinterviewermay,forexample,playabossaskingwhyadeadlinewasnotmet,avendortryingtochangethetermsofacontract,oradisgruntledcustomer;yourchallengeistotryyourhandatactingoutthesituationsinthepretendproblem.Interviewerssaythey'relookingforcreativityandacheerfulspirit.Theydownscoreyouifyourunoutoftalkearlyintheexerciseorrefusetogoalongwiththegame.???Becoachable--Iftheinterviewercriticizesoneofyourrole-playanswers,don'tgetdefensive.Theintervieweristestingyou.Instead,recognizetheobjectionandtrytounderstandit.Afteryougetahandleonyourweakness,reviseyouranswertoshowthatyouunderstandandthatyou'rewillingtotakedirection.Providefeedbackandaskforitinreturn--Aftermakingastatement,inquire,Isthisthekindofinformationyou'reseeking?OrHaveIsufficientlyansweredyourquestionaboutmymanagerialexperience?Besurethattheinterviewerislisteningandthatyousaythingstheinterviewerwantstohear.??Don'trush--Makeaheroicefforttofeelrelaxedandspeakexactlyasyouwouldinaninterviewer'soffice.Divertimportantquestions--Tickleinterviewers'interestbyansweringmostoftheirquestions.Then,whentheyaskaparticularlyimportantquestion,givethemareasontoseeyouinperson.Telltheinterviewerthatyoucanbetteranswerthatquestioninperson:That'sanimportantquestion--withmyskills(experience)in_____,it'sonethatIfeelIcan'tansweradequatelyoverthetelephone.CanwesetupameetingsothatIcanbetterexplainmyqualifications?I'mfreeonTuesdaymorning--isthatagoodtimeforyou?Decidebeforehandwhichquestionscanbestbeputoff.Youcanusethistactictwoorthreetimesinthesameconversation.??Pushforameeting--Asthecallwindstoaclose,telltheinterviewer,Aswetalk,I'mthinkingwecanbetterdiscussmyqualificationsfor(positiontitle)inperson.IcanbeatyourofficeThursdaymorning.Is9:30good,oristhereabettertimeforyou?Remember,whatyouwantisanin-personmeeting.Assumeyou'llgetitandgivetheinterviewerachoiceastothetime.Saythanks--Remembertoexpressyourappreciationforthetimespentwithyou.Remembertowriteathank-youletter--Justbecausetheinterviewwasviatelephonedoesn'tnegatethewisdomofputtingyourthanksinwriting(fax,postalmail,ore-mail).??Remember,telephoneinterviewscanscreenyououtoftherunninginthefirstlegoftherace.Avoidgettingskunkedbystatingonlythepositiveandeliminatingthenegative.ThesalaryquestionTelephonescreenersoftenaskyoutonameanexpectedsalary.Playdodgeballonthisone.Youdon'tknowhowmuchmoneyyouwantyetbecauseyoudon'tknowwhatthejobisworth.Iftheinterviewerpersists,flipthecoinandasktheinterviewertoidentifytherangeforthejobforsomeonewithyourqualifications.Ifpushedtothewall,giveanestimatedsalaryrangewithaspreadbetween$15,000and$20,000.PsychologicalreadinesscarriesthedayAreyoupsychologicallyreadytoworkatelephoneinterviewaseffectivelyasyouwouldanin-persondiscussion?Youhavethesamechallengetoestablisharapportwiththecallerandcommunicateeffectively.Bereadytousestories,examples,andanecdotestoproveyourskillsandsoundbelievableaboutthecontributionsyoucanmake.Havealistofyourownquestionsreadytoasktherecruiter.Preparationmakesthedifferenceinwhetheryou'reinvitedtotakethenextstepintheselectionprocess.PhoneInterviews:TipstoGetCalledBackSomepeoplethinkphoneinterviewsareeasierthanin-personones.Often,thosepeoplearewrong.Inperson,it'seasytotellifanintervieweristuningyououtifyounoticethemstaringoffintospaceorsendingmessagesontheirBlackBerry.Onthephone,you(andtheinterviewer)aremissingoutonimportantvisualcues.Youcan'treadtheinterviewer'sbodylanguage.So,howcanajobseekerreallydialintoaninterviewer'sdemeanortotellifshe'sbored,distractedorunderwhelmed?FindaHappyPlaceIntheabsenceofsight,hearingbecomessharper.Andinterviewerscaneasilyheardistractionoverthephone.Onceyou'vescheduledaphoneinterview,locateacalm,quietplacewhereyoucanfocus.Makesureyou'renotnearacomputer,TVoranythingthatwilldrawyourattentionawayfromtheinterview.Tellanyonewhohasaccesstothespacethatyouarenottobedisturbedunlesscatastrophestrikes.Next,haveapenandpaperhandytotakenotesduringyourinterview.Youshouldalsohaveacopyofyourresumesothatwhentheinterviewerreferstoyourexperience,