電子科技有限公司,,,,,,,,,,,,,,,,,,,,,,,

質(zhì)量目標達成狀況一覽表,,,,,,,,,,,,,,,,,,,,,,,

序號,支持度,過程,項目,目標值,2018年實際統(tǒng)計值,,,,,,,2019年實際統(tǒng)計值,,,,,,,,,,,

,,,,,6,7,8,9,10,11,12,1,2,3,4,5,6,7,8,9,10,11,12

1,C1,市場分析,每年新增客戶數(shù)量,1個,1,,,,,,,,,,,,,,,,,,

4,C2,新產(chǎn)品報價及合同評審,訂單評審準時率,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,,,,

3,C3,設(shè)計與開發(fā),APQP推進表項目達成率,≥98%,100%,,,,,,,,,,,,,,,,,,

,,,PPAP一次性通過率,100%,100%,,,,,,,,,,,,,,,,,,

7,C4,生產(chǎn)過程,產(chǎn)品生產(chǎn)計劃達成率,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,,,,,

8,,,測試一次合格率,≥95%,95%,96%,95%,97%,99%,100%,96%,97%,98%,98%,97%,99%,98%,96%,,,,,

,,,生產(chǎn)效率,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,,,,,

9,,,生產(chǎn)損耗率,≤2%,1%,0.6%,0.5%,0.6%,0.3%,0.4%,0.3%,0.5%,1.0%,0.7%,0.6%,1.0%,0.5%,0.8%,,,,,

11,Ｃ5,交付過程,產(chǎn)品準時交付率,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,,,,,

12,,,額外運費,≤2000元/月,0,0,0,0,0,0,0,0,0,0,0,0,0,0,,,,,

,Ｃ6,客戶信息反饋及服務(wù),客戶生產(chǎn)中斷次數(shù),0次,0,0,0,0,0,0,0,0,0,0,0,0,0,0,,,,,

,,,產(chǎn)品客戶滿意度,≥90%,95%,,,,,,,98%,,,,,,,,,,,

,,,客戶信息反饋及時關(guān)閉率,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,,,,,

40,M1,經(jīng)營計劃策劃,按照年度經(jīng)營計劃達成率,≥90%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,,,,,

58,MP2,管理評審,管理評審后措施達成率,100%,100%,,,,,,,100%,,,,,,,,,,,

59,M3,內(nèi)部審核,內(nèi)審計劃完成率,100%,100%,,,,,,,100%,,,,,,,,,,,

,,,措施計劃完成率,100%,100%,,,,,,,100%,,,,,,,,,,,

,Ｍ4,糾正預(yù)防措施,不合格事項的糾正預(yù)防措施的完成率,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,,,,,

17,S1,文件和記錄控制,抽查文件有效率,≥80%,100%,,,100%,,,100%,,,100%,,,100%,,,,,,

,S2,人力資源管理,培訓(xùn)合格率,≥80%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,,,,,

,,,人員流失率,員工≤5%,1%,2%,0%,1%,1%,1%,1%,1%,3%,2%,2%,0%,0%,0%,,,,,

,,,,職員≤2%,0%,0%,0%,0%,0%,0%,1%,0%,1%,0%,0%,0%,0%,0%,,,,,

19,,,員工滿意度,≥80分,91,,,,,,,,,,,,,,,,,,

20,S3,供應(yīng)商管理和采購,采購物料準時交付率,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,,,,,

21,,,采購物料合格率,≥98%,99%,99%,98%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,,,,,

,S4,設(shè)備及工裝管理過程,儀器設(shè)備完好率,≥98%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,,,,,

22,,,故障停機時間,0分鐘,0,0,0,0,0,0,0,0,0,0,0,0,0,0,,,,,

23,Ｓ5,測量設(shè)備管理,儀校合格率,≥95%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,,,,,

24,,,儀校準時完成率,100%,100%,,,,,,,,,,,,,,,,,,

25,Ｓ6,檢驗過程,原材料品質(zhì)異常退貨率,≤2%,2%,1%,0%,0%,0%,0%,0%,0%,0%,0%,0%,0%,0%,0%,,,,,

,,,客戶退貨率,≤800PPM,200,100,0,0,0,0,0,0,0,0,0,0,0,0,,,,,

,,,QA抽檢一次合格率,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,,,,,

,,,客戶投訴批率,0%,0%,0%,0%,0%,0%,0%,0%,0%,0%,0%,0%,0%,0%,0%,,,,,

,,,損失成本率,≤3%/月,0%,0%,0%,0%,0%,0%,0%,0%,0%,0%,0%,0%,0%,0%,,,,,

,Ｓ7,倉庫管理,賬、物一致率,≥100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,1