旅游職業(yè)英語聽說實(shí)務(wù)①旅游職業(yè)英語聽說實(shí)務(wù)①——北京青年政治學(xué)院Unit7HotelReceptionUnit6HotelConciergeUnit8HotelMarketingUnit4TravelMarketingUnit3TourGuideServicesUnit5TravelDocumentsUnit2MuseumGuideUnit1TourGuideChapter1Chapter2Chapter31SectionIIntroduction:TourGuide2SectionIIImitation&Dictation:CustomsforGreetingPeopleinChina3SectionIIIConversation&Presentation:Seeing-offService4SectionIVCareerSalon:TraditionalChineseFestivalCustoms5SectionVCultureSalon:DuiLian6SectionVIUsefulWords&ExpressionsUnit1TourGuideBackSectionIIntroduction:TourGuideAtourguideisapersonwhohasatourguidecertificateandisassignedbyatravelagencytoescorttouristsontheirtravels,providingthemwithguidingserviceaswellasothertravelservices.Aqualifiedtourguideplaysveryimportantroles:?Aninformationprovider;?Ateacher;?Anentertainer;?Ahost;?Adisastermanager.Inmanycases,thetourguideisatraveler’sfirstimpressionofaforeigncountry.Inothercasesatourguidemayberesponsibleforinformingtouristsaboutthecultureandsitesinacityortown.Inaddition,manytourguidesholdtheresponsibilityofinformingtouristsaboutsafety.Toconclude,thebasictasksofatourguideinclude:?Arrangetheitineraryofvisits.?Arrangeformeals,modation,transportation,shoppingandentertainment,andensurethesecurityofthetouristsandtheirproperties.?GuidethetouriststoandaroundthesitesandintroduceChineseculturetothem.?Answertourists’questionspatientlyandhelpthemsolveproblemsduringthejourney.?Reporttourists’opinionsandsuggestionstothetravelagency,etc.

導(dǎo)游員是取得導(dǎo)游證，接受旅行社委派，在旅途中陪同游客，向游客提供向?qū)?，講解及其他旅游服務(wù)的人。一個(gè)合格的導(dǎo)游員扮演著許多重要角色：信息提供者；知識(shí)傳授者；娛樂提供者；東道主；救援人員。

許多情況下，導(dǎo)游員提供了旅游者來到異國(guó)他鄉(xiāng)后對(duì)此地的第一印象。其他情況下，導(dǎo)游員可能會(huì)負(fù)責(zé)向游客介紹當(dāng)?shù)氐奈幕蜌v史遺跡。與此同時(shí)，許多導(dǎo)游員還負(fù)責(zé)游客的安全事項(xiàng)。總之，導(dǎo)游員的基本職責(zé)包括：安排旅游行程。安排游客的食宿、交通、購(gòu)物、娛樂，保護(hù)游客的人身和財(cái)產(chǎn)安全。為游客提供導(dǎo)游和講解服務(wù)，介紹中國(guó)文化。耐心解答游客的提問，協(xié)助處理旅途中遇到的問題。向旅行社反映游客的意見和建議。BackToContentsToTheNextSectionReadthefollowingsentencesaloudaftertherecording.SectionⅡImitation&Dictation:CustomsforGreetingPeopleinChina1)MayIintroducemyselftoyou?

2)It’smypleasuretobeyourguidetoday.

3)Ihopeyou’llenjoyyourstayhere.

4)ThisancientbuildingisasymbolofChinesearchitecture.

5)Nowwearegoingtogoalongtheroutethatleadstothemainstructure.

6)Beforewegoinside,Iwouldliketointroducebrie?ythehistoryofthebuilding.

7)Asourtourdrawstoaclose,IhopethatIhavehelpedyouunderstandwhyitisatreasureofChina.

8)Well,let’sgotoboardthecoach.

9)I’msureyou’reveryexcitedtogohomeaftersuchalongtrip.

10)etocomebackagain.Listentothefollowingdialogueandfillineachblankwithaproperwordgivenbelow.Thereisanextraword.A:Excuseme,areyouMr.Black?B:Yes,I’mTomBlackfromBoston.A:Howdoyoudo?MynameisWangLifromChinaYouthService.B:Howdoyoudo,Mr.Wang?A:etoChina,tobeexact,etoBeijing.B:Thankyou,Mr.Wang.Verynicetomeetyou.(Shakinghands.)A:Nicetomeetyou,too.Howwasyour?B:Itwasverypleasant.Boston?ightluggagestaytriptravelflightTravel______________________A:I’mverygladtohearthat.IsthisyourfirsttoChina?B:No,IcametoChinalastyear,butthisismyfirsttimehereinBeijing.A:Beijingisabeautifulcity,Ihopeyou’llenjoyyourhere.B:Thankyou.I’msureIwill.A:Letmetaketheforyou.B:Manythanks.A:Mypleasure,thiswayplease,ourcariswaitingoutside.B:OK,thankyou.Boston?ightluggagestaytriptravelluggagestaytrip_________________________________Listentoapassageandfillintheblankswiththewordsyouhear.CulturalDifferenceofSayingHello

AnAmericanstudyinginChinahadanappointmentatnoon.Ashewasgettingonhisbicycle,aChinesefriendpassedby“ChiLeMa(吃了嗎)?”TheyoungChineseasked.This,ofcourse,isacommonChinesearoundmealtimeandtheAmericanmerelynoddedwithasmile,wavedgoodbyeandwentoff.Herealizedthathisfriend’swasnothingmorethanaChinesewayofsayinghelloorhi.IfthegreetinghadbeenputliterallyintoEnglish“Haveyoueatenyet?”or“Haveyouhadyourlunch?”Itwouldhavesoundedratherunusual.remarkgreeting__________________________

Actually,anotherforeignstudentwhohadnotbeenlonginChinaoncecomplained“WhydoyoualwaysaskmeifIhavemymeals?Idohavemoneyforfood.”Tohiswayofthinking,peoplewerethathewasnotgettinghismealsproperlybecauseoflackofmoney.Clearly,hewas.Differencesofgreetingcustomsdoexist,themorewelearnaboutthedifferences,thebetterwewillcontinuethebetweencultures.

concernedrelationshipoffended______________________________________________________BackToContentsToTheNextSectionListentothesampledialoguebelowandtrytofinishthetaskinsituationalpractice.SectionIIIConversation&Presentation:Seeing-offServiceSampleDialogue:SeeingtheTouristsoffG:TourGuideT:TouristG:Iseverythinginordernow?T:Yes.Whattimewilltheplanetakeoff?G:Ateleveno’clock.Thereisstillonehourandahalftogo.Pleasetakegoodcareofyourcarryonluggage.

T:Mr.Wang,Thankyouforeverythingthatyou’vedoneduringourstayhere.Ireallyappreciateyourkindnessandhospitality.You’vedoneanexcellentjob.

G:It’sverykindofyoutosayso.

T:NowI’veseenChinawithmyowneyes.Weonlyhadaroughunderstandingfrompapersandmoviesbeforewecamehere.

G:YouwillhaveadeeperknowledgeifyoucometoChinaagain.T:Timeflies!It’sapitywehaven’tenoughtimeformanyotherplaces.IwillcomeagainifIhavetheopportunity.

G:etoChinaagain.You’realwayse.

T:Wonderful.Hopewe’llkeepintouch.

G:Ithinksotoo.It’stimetocheckin.

T:Good-bye,Mr.Wang.Thankyouverymuch.

G:etocomebackagain,bonvoyage.SituationalPractice:SeeingoffandTalkingAbouttheTripBackground:

Annie,thetourist,hasbeeninBeijingfortwoweeks.Afterfinishingall,Anniewillgohome.LiMei,thetourguide,seesheroffattheairport.LiMeigivesAnnieaChinesecalligraphyworkasagift,andAnnieinvitesLiMeitoherfamilyaroundChristmas.Makeadialoguewithyourpartner.Readthefollowingpassageandanswerthequestionsbelow.Thentrytomakeapresentationinsituationalpractice.SamplePresentation:FarewelltoTourists

Biddingfarewelltoguestsisyourlastchancetoleaveagoodimpressionaboutyouandyouragency.Itisagoodopportunitytodemonstrateyourprofessionalismandtogetsuggestionsforimprovement.Itmarkstheendofatourguide’sservices.Whereveritisarrangedtobe,itisofequalimportancetothepreviousstepsoftourreceptionandshouldbeconductedsincerely.Ifanythingundesirablehappensatthelastminute,itmayruintheentirepleasantexperienceofatour.

Therefore,aqualifiedtourguideshouldbethoughtfulthroughouthisorherserviceandtrytomakethefarewellexperienceimpressive.Afarewellspeech,formalorinformal,maybedeliveredatdifferentoccasions:anyplacessuchastheairport,railwaystation,seaport,etc.Thefarewellshouldbemadeinaclear,naturalway.Thecontentsofthespeechdependonthespecialfeaturesofaspecificgroup,butthespeechshouldbeusuallywithbeautifulmemoriesandwishes.

AnswerQuestions:Nowcloseyourbookandtrytoanswerthefollowingquestionsbasedonyourmemory.

1)Whyisbiddingfarewellimportant?

2)Inwhatplacesfarewellspeechesmaybedelivered?

3)Inwhatwayshouldafarewellbedelivered?

4)Whatshouldbecoveredinthefarewellspeech?SituationalPractice:

Thesix-day-longtriptoBeijingofagroupofAmericantouristsisdrawingtoacloseandtheyareleavingforNewYorktomorrowbyplane.Trytomakeafarewellspeechbyyourself.Biddingfarewellisthelastchancetoleaveagoodimpressionaboutyouandyouragency.Itisagoodopportunitytodemonstrateyourprofessionalismandtogetsuggestionsforimprovement.Ifanythingundesirablehappensatthelastminute,itmayruintheentirepleasantexperienceofatour.Airport,railwaystation,seaport.Afarewellshouldbedeliveredinaclear,naturalway.Thecontentsofthespeechdependonthespecialfeaturesofaspecificgroup,butthespeechshouldbeusuallywithbeautifulmemoriesandwishes.SuggestedanswersforthequestionsBackToContentsToTheNextSectionSectionIVCareerSalon:TraditionalChineseFestivalCustomsChinesetraditionalfestivalsbelongtoatraditionalcultureinancientChina.Allthefestivalscontaintheiruniqueculturalconnotations(內(nèi)涵).Theyaresometimesevenrelatedtotheculturalspiritandnationalspirit,andshouldplayimportantrolesinChinesesociety.

SpringFestival

TheSpringFestivalfallsonthe1stdayofthe1stlunarmonthanditisknownasthemostimportantfestivalinChina.Duringtheholidays,peoplegobacktohometownfromeverywherenomatterhowfarthedistanceis.TheypreparevariousdeliciousfoodandgiftsfortheSpringFestivalEve.Eatingdumplings,puttingupredpapercouplets(對(duì)聯(lián))onthedoorandsettingofffirecrackershaveeSpringFestivalcustomsandpeoplebelievedoingthesewillbringtheirgoodluckandfamilysafety.

TraditionalChineseFestivalCustoms

TheLanternFestival

TheLanternFestivalisJanuary15thonthelunarcalendar.DuringtheLanternFestival,peoplegoalongthestreettowatchlanterns.Somelanternshavepuzzlesonthem,calledthelanternpuzzle.Onewhogetstheanswercouldreceivesmallgifts.ThetraditionalfoodfortheLanternFestivalisYuanXiao,ariceballwithvariousdeliciousfllingsinit.TheshapeofYuanXiaoislikethefullmoonintheskyandisespeciallyedbychildren.

QingMingFestival

QingMingFestivalisalsocalledTomb-sweepingDay,fallingonApril4–6eachyear.QingmingFestivalseesacombinationofsadnessandhappiness.Afterthefestival,thetemperaturerisesupandrainfallincreases,itisthehightimeforspringplowingandsowing.QingMingFestivalismoreafestivalofcommemoration(紀(jì)念).Peopleworshiptheirancestors(祖先)withsacrifceandshowtheirmissingforancestorsontheday.

DragonBoatFestival

TheDragonBoatFestival,the5thdayofthe5thlunarmonth,hashadahistoryofmorethan2000years.PeopleeatZongZi,akindofricedumplingwrappedinreedleaves.Dragonboatracingisanimportantpartofthefestival.FolktalessaythegameoriginatesfromtheactivitiesofseekingQuYuan’sbody,butexpertsconcludethatdragonboatracingisalsoentertainingprogramfromtheWarringStatesPeriod(475BC–221BC).

DoubleSeventhFestival

TheDoubleSeventhFestival,onthe7thdayofthe7thlunarmonth,isknownasChineseValentine’sDay.PeopleeatQiaoGuo,akindoffriedfoodmadeofflourandsugar.Atnight,whentheskyisdottedwithstars,peoplecanseetheMilkyWayspanningfromthenorthtothesouth.Oneachbankofitthereisabrightstar,thetwostarsseeingeachotherfromafar.Inthefolkstory,TheyaretheAltair(牛郎星)andtheVega(織女星),andaboutthemthereisabeautifullovestorypasseddownfromgenerationtogeneration.

Mid-AutumnFestival

TheMid-AutumnFestivalfallsonthe15thdayofthe8thlunarmonth.Asthedayisexactlythemiddleofautumn,itiscalledMid-AutumnDay.ThetraditionalfoodofMid-AutumnDayisMoonCake,aroundbakedcakewithdeliciousfillinginit.Theroundshapeofmooncakerepresentsfamilyreunion.InthenightofMid-AutumnDay,everyfamilyhasmooncakeandwatchesthemoon. Mid-AutumnFestival DragonBoatFestival theLanternFestival SpringFestival Tomb-sweepingDayReadthepassageonPage16andmatchthekeywordswiththeirEnglishexpressions.春節(jié)元宵節(jié)清明節(jié)端午節(jié)中秋節(jié)

中國(guó)傳統(tǒng)節(jié)日習(xí)俗

中國(guó)傳統(tǒng)節(jié)日是中國(guó)古代傳統(tǒng)文化習(xí)俗的一部分。所有節(jié)日都有其獨(dú)特的文化內(nèi)涵，體現(xiàn)了文化精神和民族精神，在中國(guó)社會(huì)生活中扮演著重要角色。春節(jié)

春節(jié)是在農(nóng)歷第一個(gè)月的第一天，這是中國(guó)最重要的節(jié)日。節(jié)日期間，人們不管距離多遠(yuǎn)都要從各地趕回家鄉(xiāng)。除夕夜人們要準(zhǔn)備各種美食和禮物。吃餃子、貼對(duì)聯(lián)、放鞭炮是春節(jié)的習(xí)俗，人們相信這樣會(huì)給全家?guī)砗眠\(yùn)安康。元宵節(jié)

元宵節(jié)是在農(nóng)歷的一月十五日。人們上街看花燈。燈籠上有燈謎，猜對(duì)燈謎的人就能得到小禮物。元宵節(jié)的傳統(tǒng)食品是元宵，一種包餡的美食。元宵的樣子好像天上的滿月，孩子們尤其喜歡吃。清明節(jié)

清明節(jié)在每年四月的初四至初六。清明節(jié)是融悲傷和歡樂為一體的節(jié)日。清明節(jié)后，氣溫上升，降雨量增加，正是春耕和播種的好時(shí)候；而清明節(jié)也是一個(gè)紀(jì)念先人的節(jié)日。人們祭拜祖先和逝去的家人，表達(dá)對(duì)他們的思念。

端午節(jié)

端午節(jié)，農(nóng)歷五月的第五天，有兩千多年的歷史。人們吃粽子、賽龍舟。賽龍舟是節(jié)日的重要組成部分。民間傳說認(rèn)為，這些習(xí)俗是源于古人為了尋找投河自盡的偉大詩(shī)人屈原。專家們則認(rèn)為，賽龍舟是一個(gè)半宗教半娛樂活動(dòng)，可追溯至戰(zhàn)國(guó)時(shí)期（公元前475-221）。七夕節(jié)

七夕節(jié)在農(nóng)歷七月的第七天，被稱為中國(guó)的情人節(jié)。人們?cè)谶@一天吃巧果（一種面粉加糖的油炸食品）。晚上，天空中點(diǎn)綴著星星，銀河橫跨南北，銀河兩岸分別有兩顆星彼此遙遙相望。那是牛郎和織女，中國(guó)有一個(gè)婦孺皆知、世代相傳的關(guān)于牛郎和織女的美麗愛情故事。中秋節(jié)

中秋節(jié)在農(nóng)歷的八月十五。八月十五恰在秋季中間，因此也被稱為中秋節(jié)。月餅是中秋節(jié)的傳統(tǒng)美食，有不同的餡料。月餅圓圓的形狀象征家人團(tuán)圓。在中秋節(jié)的晚上，家家戶戶都吃月餅和賞月。BackToContentsToTheNextSectionSectionVCultureSalon:DuiLianDuiLian—TraditionalChineseCouplets

Coupletsaretwosuccessiverhyming(押韻的)linesinpoetry.ChinesecoupletsknownasDuiLianorcoupletsmaybeseenondoorwaysinChinesecommunitiesworldwide.

CoupletsdisplayedaspartoftheChineseNewYearFestivalonthefirstmorningoftheNewYeararecalledChunLian(SpringFestivalcouplet).ChunLianisaspecialtypeofDuiLian.ItisusedonlyduringtheChineseNewYearaspartofitscelebration.ChunLianisatemporarydecorationtobeplacedontheentranceofthehouse,whileDuiLianispostedforalongerterm.DuringtheSpringFestivalofeveryyear,almostallfamiliesinbothvillagesandcitiestraditionallypickapairofSpringFestivalcoupletstopasteonthedoor.Thetextofthecoupletsisoftentraditionalandcontainshopesforprosperity.Typically,thecoupletwritesahappy,hopefulmessageaboutabetternewyeartocome,addingsomejoyousatmospheretothefestival.

Thecoupletiscomposedofthreeparts,thefirstline,thesecondlineandashortpiece.Thereareafewpointsoneshouldbearinmindwhenwritingorbuyingthecouplets:thenumbersofwords,partsofspeechandsentencestructuresinthetwolinesmustbethesame;thecontentofthetwolinesmustberelatedtoeachother;thetonal(音調(diào)的)patternsandrhythms(韻律)ofthetwolinesmustbethesame.Inaddition,thecoupletsshouldbepostedvertically(垂直地).Thefirstline(calledupperline)ispostedontherightsideofthefrontdoor.Thesecondline(calledlowerline)ispostedontheleftsideofthefrontdoor.Inaddition,athirdshortpieceshouldbepostedacrossandontopofthedoor.

Wordtowordtranslationofthecouplets:

Top(across):Springreturnsbacktotheearth

Right(vertical)line:Springcomes,Birdssing,Flowersfragrant

Left(vertical)line:Wintergone,Mountainsclear,WatersparklesTheupperandlowerlinesareantithetical(對(duì)偶的),yetthecontentsofthemessagearehopefulanduplifting.Thewordsonthetoparewrittenfromlefttoright.傳統(tǒng)中國(guó)對(duì)聯(lián)

對(duì)聯(lián)是兩行韻律相連的詩(shī)。世界各地華人家庭的門上都能找到對(duì)聯(lián)的蹤影。

春節(jié)時(shí)家家戶戶貼在門邊的對(duì)聯(lián)被稱為春聯(lián)。春聯(lián)是一種特殊的對(duì)聯(lián)類型，是中國(guó)人歡度傳統(tǒng)春節(jié)時(shí)不可缺少的。春聯(lián)是在春節(jié)期間張貼，而對(duì)聯(lián)的張貼則不限時(shí)節(jié)。每到春節(jié)期間，無論城鄉(xiāng)，每個(gè)家庭都要精心挑選一副春聯(lián)。

春聯(lián)的內(nèi)容往往是傳統(tǒng)的，表達(dá)了人們對(duì)來年繁榮昌盛的希望和對(duì)美好的向往。通常，聯(lián)傳遞對(duì)新年幸福和希望的期許，為節(jié)日添加更多的歡樂氣氛。

對(duì)聯(lián)由兩部分組成，上聯(lián)和下聯(lián)。寫或買春聯(lián)時(shí)需記住幾個(gè)要點(diǎn)：詞的數(shù)量，上聯(lián)下聯(lián)的詞類和句子結(jié)構(gòu)必須相同；兩聯(lián)的內(nèi)容必須是相互關(guān)聯(lián)的；兩聯(lián)的音調(diào)和韻律要相同。此外，對(duì)聯(lián)要垂直張貼，上聯(lián)貼在大門右邊，下聯(lián)貼在大門的左邊，橫批貼在門楣上.上圖中對(duì)聯(lián)表達(dá)了：橫批（門楣上）：春天重回人間大地上聯(lián)（門右邊）：春天來了，鳥兒鳴唱，花兒芬芳下聯(lián)（門左邊）：冬天走了，山兒清靈，水兒秀美上下聯(lián)內(nèi)容對(duì)仗工整，內(nèi)容積極向上。.對(duì)聯(lián)

押韻的句子

門口

慶祝

裝飾

粘貼

繁榮

歡樂的氣氛

ReadthepassageonPage17andtranslatetheChineseexpressionsintoEnglishcoupletsrhyminglinesdoorwaycelebrationdecorationpasteprosperityjoyousatmosphereBackToContentsToTheNextSectionSectionVIUsefulWords&Expressionsmodation n. 住宿appreciate v. 感激atmosphere n. 氛圍combination n. 結(jié)合Complain v. 抱怨，投訴cooperation n. 合作couplet n. 對(duì)聯(lián)entertainment n. 娛樂escort v. 陪同F(xiàn)arewell n. 告別hospitality n. 好客，款待host n. 主持人itinerary n. 旅行日程luggage n. 行李occasion n. 場(chǎng)合professionalism n. 職業(yè)水準(zhǔn)qualified adj. 合格的register v. 登記thoughtful adj. 體貼的transportation n. 交通BackToContentsToTheNextSection1SectionIIntroduction:MuseumGuide2SectionIIImitation&Dictation:BeijingMuseums3SectionIIIConversation&Presentation:MuseumsinBeijing4SectionIVCareerSalon:MuseumEtiquette5SectionVCultureSalon:StoneCarving6SectionVIUsefulWords&ExpressionsUnit2MuseumGuideBackSectionIIntroduction:MuseumGuideAmuseumguidesuppliesinformationandconductstoursforvisitorsinagalleryormuseum.Anentrylevelguidewouldperformmainlyroutinesalesandservicetasksunderdirectsupervision.Theymayalsobeinvolvedinmeetingandgreetinggallery/museumvisitors,managingvisitors’accesstoexhibitsandmaintainingsecurity.Aguidemayalsobeinvolvedinmaintainingrecordsofattendance,andmayassistwithinstallinganddismantlingexhibits.Keyknowledgeandrequirements: ?goodvision(canbecorrected); ?tobeenthusiasticabouttheirworkenvironment; ?tobeoutgoingandfriendly; ?goodpresentationskills; ?excellentcommunicationsskills; ?theabilitytohandlegroupsofallageswithpatienceandtact; ?theabilitytoprocesslargeamountsofinformation.Amuseumtourguideusuallypresentsafullviewofthemuseumswithdesiredinformationandenjoyabletravelingexperience.Thecompanyhasonlytoursthatlast2-3hours.Asamuseumtourguide,hemustplanthevisits,travelandlunchwithinthehourlimit.Also,heshouldestimatehowmuchthetourwillcosthiscompanysotheycandecideonafeetochargethecustomers.Heshouldfigureoutschedule,gascosts,entrancefees,etc.Thefollowingshouldbethekeyelements: ?Wherethevisitorswillstartandendthetour; ?Whatattractionstheywillsee; ?Adescriptionoftheattraction,andwhatkindsofthingstheywillsee; ?Howlongthepeoplewillbeabletostayinoneplace; ?Howlongforlunch; ?Wherethebestplacewillbeforlunch; ?Howlongisthetraveltimebetweensites.博物館講解員一般向游客介紹博物館的整體概況，所需的信息以及在這里能享受到的愉快體驗(yàn)。公司僅允許有2-3小時(shí)的參觀游覽時(shí)間。一名博物館講解員必須在規(guī)定的時(shí)間制定好游覽計(jì)劃、行程以及午餐。同時(shí)，講解員還應(yīng)該估算出整個(gè)行程所需的大概費(fèi)用，以此來決定向游客收取的費(fèi)用。他應(yīng)該制定好時(shí)間表，算好油費(fèi)和門票費(fèi)等。下面是一些關(guān)鍵因素：?游客從哪里開始形成和結(jié)束行程；?游客會(huì)參觀哪些景點(diǎn)；?關(guān)于景點(diǎn)的描述，游客在景點(diǎn)內(nèi)會(huì)看到哪些景觀；?游客會(huì)在一個(gè)景點(diǎn)停留多久；?午餐時(shí)間多長(zhǎng)；?用午餐的最佳地點(diǎn)；?不同景點(diǎn)間的車程。博物館講解員是在美術(shù)館或博物館為游客提供講解服務(wù)并組織游客參觀游覽的工作人員。初級(jí)講解員在直接監(jiān)督下主要完成日常銷售和服務(wù)工作。有時(shí)他們還可能負(fù)責(zé)接待游客，安排游客參展，并保護(hù)游客安全。講解員有時(shí)還負(fù)責(zé)記錄游客出入記錄，并協(xié)助安裝和拆除展品。主要知識(shí)及能力要求：?良好的視力（可矯正）；?熱愛博物館事業(yè)；?熱情友好；?較強(qiáng)的語言表達(dá)能力；?良好的溝通能力；?面對(duì)不同年齡的觀眾能耐心周到地完成講解任務(wù)；?能夠處理大量信息的能力。BackToContentsToTheNextSectionReadthefollowingsentencesaloudaftertherecording.SectionⅡImitation&Dictation:BeijingMuseumsSomemuseumsarefreeforvisitorsfromhomeandabroad.It’sopenfromMondaytoSaturday,9:00–16:00.Itranksamongthefirstclassmuseumsbothathomeandabroad.Itisoneofthelargestofartmuseumsinthecountry.Thereisalongstorybehindtheexhibit.Thepaintingwasdonatedbyaprivatecollector.ThispieceofartisamasterpieceoftheMingDynasty.TheForbiddenCitywastheChineseimperialpalacefromtheMingDynastytotheendoftheQingDynasty.Theartist’spaintingsareknownfortheirstyle,finedetailandcraftsmanship.Theconservationofthemuseumcostsalotofmoneyeveryyear.Listentothefollowingdialogueandfillineachblankwithaproperwordgivenbelow.Thereisanextraword.A:Whatisthenameofthismuseum?B:BeijingMuseumfortheExchangeofCultural.A:What’stheaddress?B:ItisinsidetheZhiHuaTemple.No.5LumicangHutong,DongchengDistrict.A:Andthephonenumber?B:010?/65286691A:Whatareinterestingthingsthere?B:Itsrichofculturalrelicsnowincludesover1500.artifacts65250072collectionlocatedRelicsstop65250072_______________Relics__________artifacts_______________located____________Collection_____________Listentothefollowingdialogueandfillineachblankwithaproperwordgivenbelow.Thereisanextraword.A:Whenisitopen?B:From8:30–16:30.(closedonMonday)A:Howmuchistheticket?B:20yuan.A:Howcanwegetthere?B:BusNo.24,44,750,800,walkfromtheLumicangstop.A:Wishyouanicevisitthere.B:ThankyouListentoapassageandfillintheblankswiththewordsyouhear.MuseumTour

Beijingisacityofmuseums

andyou'llbeamazedatwhatyoucandiscoverinBeijing'smuseums.Complementyourvisittothe

museumsinBeijing

withpre-planned

privatetours,walksortalks―akindofawhistle-stop.Forsomethingdeepanddifferent,youcanalsorequestspecialbehind-the-scenes,

aspecial

Beijingmuseum

tourfocusingonawiderangeofsubjects.Anformuseumtoursisbothatravelrouteandtheplanofthe.Itinerariesaretotheprospectivetouristsandwhatproductdescriptionsaretobuyers.Theygivethefirstimpressionoftheprospectivetour,whichhassignificantinfluenceontheirdecision.journey____________museums______________itinerary_____________visits_________tour________BackToContentsToTheNextSectionListentothesampledialoguebelowandtrytofinishthetaskinsituationalpractice.SectionIIIConversation&Presentation:MuseumsinBeijingSampleDialogue:Visitor’sInquiryAboutNationalArtMuseumofChinaataTravelAgencyOfficeT:TouristR:ReceptionistT:Hello,goodafternoon.R:Hello.WhatcanIdoforyou?T:I’dliketovisitsomemuseumsinBeijingonweekends.Canyougivemeanymendations?R:Sure.Whatareyouparticularlyinterestedin?T:IloveChinesetraditionalarts,suchascalligraphyandpainting.R:Letmecheck.HowaboutNationalArtMuseumofChina?T:Whatisthatfor?R:Itisoneofthelargestofartmuseumsinthecountry,displayingboth‘modernandtraditionalarts.T:Itsoundsgood.Whereisit?R:No.1,WusiStreet,DongchengDistrict.Itisquitenearhere,just15minutes’walkfromthisbuilding.T:HowcanIgetthere?R:Walkoutofthebuilding,andyouwillfindadoublelanestreet.Turnleftatthefirstcornerandwalk10minutes.Youcannotmissit.T:Thanks.Bye.R:Haveaniceday.Bye.SituationalPractice:IntroducingtheCapitalMuseumtoAmericanTourists.Background:

AgroupofAmericantouristswanttovisitCapitalMuseum.ChinaonFriday.Atourguideisexplainingandhelpingwiththeinformationaboutit,includingthename,address,exhibits,andtransport.Makeadialoguewithyourpartner.Readthefollowingpassageandanswerthequestionsbelow.Thentrytomakeapresentationinsituationalpractice.SamplePresentation:BeijingMuseumofTraditionalOpera

BeijingMuseumofTraditionalOperaissituatedintheBeijingHuguangGildhallChamberatHufangBridge.ItwasbuiltandofficialopenedonSeptember6th,1997.Itisthe100thmuseumthatarebuiltandopenedinBeijing.OndisplayintheexhibitionhallofBeijingMuseumofTraditionalOperaarethefull,accurateandprecioustraditionaloperadocuments,culturalrelics,picturesandaudiovisualmaterials,whichareabriefhistoryofBeijingtraditionaloperabytracingthedevelopmenthistoryofBeijingOpera.Ittakeshardeffortstocollectthevariousexhibits,whichincludesthepreciouscollectionsasWangYaoqingandMeiLanfang’sAcceptingCongratulations,andthestagecostumesofoperamasterYangXiaolou.ItisagreatpleasuretowatchthespectacularperformanceandenjoytheteainDaxilouafteryouhaveanunderstandingofthehistoryofBeijingOpera.

AnswerQuestions:Nowcloseyourbookandtrytoanswerthefollowingquestionsbasedonyourmemory.

1)WhereisBeijingMuseumofTraditionalOperasituated?2)Isitthe100thmuseumthatarebuiltandopenedinBeijing?3)Whenisitofficialopened?4)Whatareondisplayintheexhibitionhall?5)Whatpreciouscollectionsarementioned?SituationalPractice:

AgroupofChinesetouristsarestandinginfrontofSydneyOperaHouse.TrytomakeabriefintroductionoftheSydneyOperaHousebyyourself.BeijingMuseumofTraditionalOperaissituatedintheBeijingHuguangGildhallChamberatHufangBridge.2)Yes.Itisthe100thmuseumthatarebuiltandopenedinBeijing.3)ItwasbuiltandofficiallyopenedonSeptember6th,1997.4)OndisplayintheexhibitionhallofBeijingMuseumofTraditionalOperaarethefull,accurate

andprecioustraditionaloperadocuments,culturalrelics,picturesandaudiovisualmaterials.5)Thepreciouscollectionsare:WangYaoqingandMeiLanfang’sAcceptingCongratulations,andthestagecostumesofoperamasterYangXiaolou.SuggestedanswersforthequestionsBackToContentsToTheNextSectionSectionIVCareerSalon:MuseumEtiquetteBelowareanumberofitemstoconsiderwhenvisitingamuseum.Remember,theseareonlyintendedashelpfulguidelines.Pleasecheckwiththeinstitutionyouplantovisitconcerningtherulesorifyouhaveanyadditionalquestions.EatingandDrinkingThefirststandardruleyoushouldknowaboutmuseumsisthateatinganddrinkingareprohibitedinmuseumgalleries.Youwillbeaskednottobringanyfoodordrinkintothemuseum.Youmaywanttoplanyourmuseumvisitafteramealorchecktoseeiftheinstitutionhasacaféavailable.Insomeinstances,youmaybeabletobringapicnicorsacklunch.Please