民航運輸服務主講人

饒夢婷主講：

饒夢婷Lecturer:RaoMengtingIn-flightMeals飛機餐Masterkeysentencesofofferingmealsontheflight

Learnhowtohelppassengersordermealsontheflight.

Beawarethatspecialpeoplehavespecialeatinghabits.

KeypointdifficultpointTeachingObjectives——YiShu亦舒是關于我們怎樣做事的知識，即經驗型信息，如技術、技巧、工藝、方法等。Oneman’smeatisanotherman’spoison甲之蜜糖，乙之砒霜SEERVServefoodsElseneededRequesttraysExpressyourwishesValueaskedHowcanweSERVEin-flightmeals?Wordsandexpressions

vegetarian

[?ved???te?ri?n]

n.adj.素食者；素的

offer

[??f?(r)]

v.提供；給予

passenger[?p?s?nd??(r)]n.

乘客tray[tre?]n.托盤

enjoy

[?n?d???]

v.

享受delicious[d??l???s]adj.

美味的

in-flight

[??n?fla?t]adj.在飛行中的else[els]adj.其他

LadiesandGentlemen,

Wewillnowservein-flightmealsandbeverages.Ouraircraftis

expectedtoarriveatBeijinginternationalairportat2p.m.Wewillservedinneragain2hoursandahalfbeforelanding.Inthemeantime,wewillprovideyouwithinformationabout

allergensofonboardmeals.Ifyou

needsuchinformation,pleasecontacttheflightattendant.

Hopethatyouenjoyourin-flightmealservice!Thankyou!Announcement:In-flightMealService機餐服務GiveItaTryLookatthespecialin-flightmeals.Thenfillintheblanksandaskandanswerthequestionswithyourpartner.InfantMealChildren’sMealVegetarianMealHinduMealMuslimMealOfferspecialmeals

提供特殊餐食FlightAttendant:Whatwouldyouliketohave?Passenger1:I’mwithachild.Iwouldliketohavea____________________.Passenger2:Iamwithmy2-year-oldbaby.Iwouldliketohavean__________________.Passenger3:Iamavegetarian.Iwouldliketohavea___________________.Passenger4:IamfromIndia.Iwouldliketohavea__________________.Passenger5:IamaMuslim.Iwouldliketohavea_________________.children’smealinfantmealvegetarianmealHindumealMuslimmealFoodandDrinksnoodleswithbeefricewithchickenFoodandDrinksbeerwineFoodandDrinksjuicecoffeeFoodandDrinksdessertS:Servefoods

提供餐食你們需要哪種飛機餐？我們有雞

肉、米飯和意面。Whatwouldlikeforyourin-flightmeal?

Wehavechickenandriceorpasta.We’dlikechickenandrice,please.請給我們雞肉、米飯。您想要雞肉還是魚肉呢？Wouldyoulikethechickenorthefish?

請給我雞肉吧。I’lltakethechicken,please.S:Servefoods

提供餐食你們需要喝點什么嗎？Wouldyoulikeanythingtodrinkwiththat?請給我一杯檸檬汁。您要喝點什么嗎？是的，請給我一杯可樂。Yes,I’llhaveacoke,please.Yes,I’llhave

aglassof

lemonade,please.AndcanIgetyousomethingtodrink?E:Elseneeded其他需求還有什么需要我為您效勞的嗎？不用，謝謝啦。IsthereanythingthatIcangetyou?No,thankyou.offermealsofferdrinksoffersomethingelseWouldyoulikethechickenorthefish?您想要雞肉還是魚肉呢？Wouldyoulikeanythingtodrinkwiththat?您需要喝點什么嗎？IsthereanythingthatIcangetyou?還有什么需要我為您效勞的嗎？Listentothedialogue.Thenanswerthefollowingquestions.1.Whatdoesthecabincrewwanttoknow?____________________________________________________________________________________2.Whatwillthecabincrewtakeaway?_______________________________________________________

3.

Didthepassengerenjoyhismeal?___________________________________________Thecabincrewwantstoknowifthepassengerhasfinishedhismeal.Thecabincrewwilltakeawaythemealtray.Yes,hedid.TakemealtraysR:Requesttrays詢問餐盤您用完餐了嗎？是的，吃好了先生，可以收掉您的餐盤嗎？Haveyoufinishedyourmeal?Yes,I’mfinished.MayItakeyourmealtray,sir?R:Requesttrays詢問餐盤打擾了，我現在可以收拾您的桌子嗎？Excuseme.mayIcleanupyourtablenow?V:Valueasked

請求評價味道怎么樣？味道很不錯。

Howisyourmeal?Itwasdelicious.E:Expressyourwishes表達祝福希望您

用餐愉快。噢,謝謝你。Ihopeyouenjoyedyourmeal.Oh,thankyou.SEERVServefoods提供食物Elseneeded其他需求Requesttrays詢問餐盤Expressyourwishes表達祝福Valueasked請求評價HowcanweSERVEin-flightmeals?

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希望您用餐愉快。Ihopeyouenjoyedyourmeal.4您想要雞肉還是魚肉呢？Wouldyoulikethechickenorthefish?你們需要哪種飛機餐？我們有雞肉、米飯和意面。

Whatwouldlikeforyourin-flightmeal?Wehavechickenandriceorpasta.打擾了，我現在可以收拾您的桌子嗎？Excuseme.mayIcleanupyourtablenow?你們需要喝點什么嗎？Wouldyoulikeanythingtodrinkwiththat?還有什么需要我為您效勞的嗎？IsthereanythingthatIcangetyou?先生，可以收掉您的餐盤嗎？MayItakeyour