英語外貿(mào)函電模擬題姓名_________________________地址_______________________________學號______________________-------------------------------密-------------------------封----------------------------線--------------------------1.請首先在試卷的標封處填寫您的姓名，身份證號和地址名稱。2.請仔細閱讀各種題目，在規(guī)定的位置填寫您的答案。一、簡答題1.Explainthepurposeofacoverletterinanexportbusinesscontext.

（1）Thepurposeofacoverletterinanexportbusinesscontextincludes:

Introducingthesenderandtheirpany.

Highlightingkeypointsabouttheencloseddocumentsorthesender'sbackground.

Expressingthesender'sintentionandinterestinthepotentialbusinessopportunity.

Providingaformalintroductiontotheattacheddocuments.

Demonstratingprofessionalismandattentiontodetail.

（2）解題思路：在回答這個問題時，需要首先解釋封面信的基本功能，然后結合出口貿(mào)易的特點，說明封面信在出口業(yè)務中的具體作用。

2.Describetheimportanceofpropergrammarandvocabularyinanexportletter.

（1）Theimportanceofpropergrammarandvocabularyinanexportletterincludes:

Enhancingthesender'sprofessionalimage.

Facilitatingclearandeffectivemunication.

Minimizingmisunderstandingsanderrors.

Demonstratingthesender'sknowledgeofthetargetlanguageandbusinessculture.

Enhancingthecredibilityofthesenderandtheirpany.

（2）解題思路：在回答這個問題時，首先闡述語法和詞匯在書面交流中的重要性，然后結合出口信函的特點，說明正確使用語法和詞匯的必要性。

3.Discussthesignificanceofaddressingarecipienttheircorrectandname.

（1）Thesignificanceofaddressingarecipienttheircorrectandnameincludes:

Demonstratingrespectandprofessionalism.

Establishingapositiveandformaltoneinthemunication.

Enhancingthesender'scredibilityandreputation.

Avoidingpotentialmisunderstandingsoroffensivesituations.

Conveyingasenseoffamiliarityandtrust.

（2）解題思路：在回答這個問題時，首先解釋在交流中正確稱呼收件人的重要性，然后結合商務禮儀和溝通原則，說明這樣做的好處。

4.Explainhowtoconveyurgencyinabusinessletter.

（1）Toconveyurgencyinabusinessletter,onecan:

Usetimesensitivelanguage,suchas"immediateattention,""urgent,"or"ASAP."

Specifyadeadlineortimeframe.

Clearlystatetheconsequencesofdelayedaction.

Useaboldoritalicizedfonttoemphasizeurgency.

Expressasenseofurgencyintheopeningsentence.

（2）解題思路：在回答這個問題時，需要列舉幾種在商務信函中傳達緊迫性的方法，并簡要解釋這些方法的原因和效果。

5.Discusstheimportanceofclarityandconcisenessinbusinessmunication.

（1）Theimportanceofclarityandconcisenessinbusinessmunicationincludes:

Enhancingunderstandingandreducingmisunderstandings.

Increasingtheefficiencyofmunication.

Makingagoodimpressionontherecipient.

Savingtimeandresources.

Demonstratingthesender'sprofessionalismandattentiontodetail.

（2）解題思路：在回答這個問題時，首先闡述清晰性和簡潔性在商務交流中的重要性，然后結合實際案例，說明為什么這是必要的。二、選擇題1.WhichofthefollowingstatementsisNOTtrueregardingtheuseofabbreviationsinbusinessletters?

a)Itisremendedtouseabbreviationstosavespace.

b)Abbreviationsshouldbeclearlyexplainedwhenfirstused.

c)Itisessentialtousemonlyunderstoodabbreviations.

d)Abbreviationscansometimesbemisleadingifnotproperlyexplained.

2.Whatistheprimarygoalofarequestforinformationletter?

a)Torequestapricequote.

b)Toprovideproductinformation.

c)Toestablishabusinessrelationship.

d)Tocancelanorder.

3.Whenwritingafollowupletter,whichofthefollowingshouldyouavoid?

a)Expressingyourdisappointmentwiththeresponse.

b)Remindingtherecipientofthepreviousmunication.

c)Thankingtherecipientfortheirpromptattention.

d)Providingadditionaldetailsregardingtherequest.

答案及解題思路：

1.答案：a)Itisremendedtouseabbreviationstosavespace.

解題思路：在商務信函中使用縮寫是為了提高效率和清晰度，但并非總是推薦這樣做，特別是在初次使用時，為了保證接收者理解，應該避免使用縮寫或在使用前進行解釋。因此，選項a是不正確的。

2.答案：c)Toestablishabusinessrelationship.

解題思路：請求信息信的主要目的是為了建立或加強業(yè)務關系，而不是僅僅為了獲取價格報價、提供產(chǎn)品信息或取消訂單。因此，選項c是正確的。

3.答案：a)Expressingyourdisappointmentwiththeresponse.

解題思路：在撰寫跟進信時，保持專業(yè)和禮貌。表達失望可能會損害雙方的關系，因此應避免。提醒收件人之前的溝通、感謝他們的關注或提供更多細節(jié)都是合適的做法。因此，選項a是不應該做的。三、填空題1.Amercialisabrief,concise,andprofessionalletterthatconveysinformation,requests,orresponsesbetweenpartiesinvolvedinexportbusiness.

2.Thesubjectlineofalettershouldclearlystatethepurposeoftheletter.

3.Whenaddressingtherecipient,itisimportanttousethesalutationtoshowrespectandprofessionalism.

4.Theformalityofaletteriscrucialinmaintaininggoodmunicationandprofessionalism.

5.Toensuretheclarityofyourletter,useclear,straightforwardlanguageandavoidunnecessaryjargon.

答案及解題思路：

1.答案：mercial

解題思路：在英語外貿(mào)函電中，"mercial"通常指的是用于商業(yè)目的的簡短、簡潔且專業(yè)的信函。這類信函通常用于傳達信息、提出請求或給出回應。

2.答案：subjectline

解題思路：信函的主題行（subjectline）是信件中用來概括信件內容的關鍵部分，它應該清晰地表明信件的目的，以便收件人快速了解信件的主要內容。

3.答案：salutation

解題思路：在寫信時，使用恰當?shù)姆Q呼（salutation）是展示尊重和專業(yè)性的重要方式。這通常包括“Dear”加上收件人的名字或職位。

4.答案：formality

解題思路：信函的正式程度（formality）對于保持良好的溝通和專業(yè)形象。根據(jù)不同的情況，信函可能需要更加正式或非正式的表達方式。

5.答案：clarity

解題思路：保證信函的清晰度（clarity）是的，這可以通過使用直接、簡潔的語言來實現(xiàn)，并避免使用不必要的行話或術語。清晰的語言有助于避免誤解并提高溝通效率。四、匹配題1.Matchthefollowingbusinesslettersectionswiththeircorrectdescriptions:

a)Salutation_______Theopeningaddresstotherecipient

b)Greeting_______Thestatementthatintroducesthesubjectoftheletter

c)ClosingSalutation_______Thefinalsalutationusedbeforethesignature

d)ComplimentaryClose_______Theformalexpressionofgoodwishes

2.Matchthefollowingbusinessletterpurposeswiththeappropriatetypesofletters:

a)Requestinginformation_______Inquiryletter

b)Establishingabusinessrelationship_______Introductionletter

c)Cancelinganorder_______Cancellationletter

d)Complainingaboutaproduct_______Complaintletter

答案及解題思路：

1.答案：

a)Salutation:Theopeningaddresstotherecipient(如：“DearSir/Madam”或具體的稱呼）

b)Greeting:Thestatementthatintroducesthesubjectoftheletter(如：“Iamwritingtoinquireabout”或“Withreferenceto”）

c)ClosingSalutation:Thefinalsalutationusedbeforethesignature(如：“Sincerely”或“Bestregards”）

d)ComplimentaryClose:Theformalexpressionofgoodwishes(如：“Thankyouforyourconsideration”或“Bestwishes”）

解題思路：通過理解每個業(yè)務信函部分的職能和作用，我們可以正確地將它們與其描述相匹配。例如Salutation是信件開始時對收件人的稱呼，因此與“收件人的開場白”相匹配。

2.答案：

a)Requestinginformation:Inquiryletter(如用于詢問產(chǎn)品信息或價格）

b)Establishingabusinessrelationship:Introductionletter(如用于初次聯(lián)系或介紹公司）

c)Cancelinganorder:Cancellationletter(如用于通知對方取消訂單）

d)Complainingaboutaproduct:Complaintletter(如用于對產(chǎn)品或服務的不滿）

解題思路：了解不同類型的業(yè)務信函的用途和目的，可以幫助我們準確地將它們與相應的業(yè)務場景相匹配。例如Inquiryletter通常用于尋求信息，因此與“請求信息”相匹配。五、改錯題1.Theletteriswrittentoinquireabouttheavailabilityofaproduct.However,therearesomegrammaticalerrorsandincorrectwordusagethatneedtobecorrected.

OriginalText:

DearSir/Madam,

Iamwritingtoenquireabouttheavailabilityofthenewmodelofyourlatestwashingmachine.Ihaveseenitinyouradvertisementanditappearstobeexcellent.Couldyoupleaseinformmeifthisproductisavailableforpurchaseandtheestimateddeliverytime?

Thankyouforyourattentiontothismatter.

RevisedText:

DearSir/Madam,

Iamwritingtoinquireabouttheavailabilityofyourlatestwashingmachinemodel.Ihavenoticeditinyouradvertisementanditseemstobeexcellent.Couldyoupleaseinformmewhetherthisproductisavailableforpurchaseandtheestimateddeliverytime?

Thankyouforyourattentiontothismatter.

2.Aletterisbeingwrittentoexpressdissatisfactionwitharecentpurchase.However,therearesomeissueswiththetoneandlanguagethatneedtobeadjusted.

OriginalText:

ToWhomItMayConcern,

Irecentlypurchasedanewpairofshoesfromyouronlinestore.Unfortunately,IamwritingtoinformyouthatIamextremelydissatisfiedwiththequalityoftheproduct.Theshoesarrivedwithalargeholeinthesoleandthestitchingisloose.ThisispletelyunacceptableandIdemandafullrefund.

RevisedText:

ToWhomItMayConcern,

Irecentlymadeapurchaseofanewpairofshoesfromyouronlinestore.Unfortunately,Iampelledtoexpressmydissatisfactionwiththequalityoftheproduct.Theshoesarrivedwithasignificantholeinthesoleandthestitchingisloose.Thislevelofqualityispletelyunacceptable,andIamrequestingafullrefund.

答案及解題思路：

1.答案：

OriginalText:enquire,model,appears,excellent,available,estimated

RevisedText:inquire,latest,seems,excellent,whether,estimated

解題思路：

Correctedtheverb"enquire"to"inquire"forAmericanEnglishconsistency.

Specified"latest"toclarifythemodelbeingreferredto.

Changed"appears"to"seems"foramorenaturaltone.

Removed"the"before"excellent"asitisunnecessary.

Changed"available"to"whether"toformaproperquestion.

Added"estimated"toclarifythetypeofdeliverytimebeingrequested.

2.答案：

OriginalText:new,extremely,hole,loose,pletely,demand

RevisedText:new,extremely,hole,loose,unacceptable,requesting

解題思路：

Kept"new"asitisappropriatefordescribingtheshoes.

Changed"extremely"tomaintaintheintensityofdissatisfactionwithoutbeingoverlyaggressive.

Specified"hole"toclarifythenatureofthedefect.

Changed"loose"to"loose"asitisthecorrectspelling.

Changed"pletely"to"unacceptable"foramoreformalanddirectexpressionofdissatisfaction.

Changed"demand"to"requesting"tosoftenthetoneandmaketherequestsoundmorereasonable.六、句子排序題Arrangethefollowingsentencesinthecorrectordertoformacoherentparagraphabouttheimportanceofeffectivemunicationinbusinessletters.

1.Clearandconcisemunicationisessentialinestablishingastrongbusinessrelationship.

2.Usingpropergrammarandvocabularyhelpsinensuringthemessageisconveyedaccurately.

3.Businesslettersareanimportanttoolformunicatingwithinternationalclients.

4.Effectivemunicationcanpreventmisunderstandingsandmisunderstandings.

5.Byfocusingonclarityandconciseness,businessescanachievetheirobjectivesmoreefficiently.

答案及解題思路：

答案：

1.Businesslettersareanimportanttoolformunicatingwithinternationalclients.

2.Clearandconcisemunicationisessentialinestablishingastrongbusinessrelationship.

3.Usingpropergrammarandvocabularyhelpsinensuringthemessageisconveyedaccurately.

4.Effectivemunicationcanpreventmisunderstandingsandmisunderstandings.

5.Byfocusingonclarityandconciseness,businessescanachievetheirobjectivesmoreefficiently.

解題思路：

我們需要確定段落的開頭，通常段落的開頭會介紹主題或背景。因此，第3句“Businesslettersareanimportanttoolformunicatingwithinternationalclients.”作為開頭，介紹了商業(yè)信函在國際客戶溝通中的重要性。

為了支持第1句的觀點，第2句“Usingpropergrammarandvocabularyhelpsinensuringthemessageisconveyedaccurately.”提供了具體的實現(xiàn)方式，即使用恰當?shù)恼Z法和詞匯來保證信息的準確傳達。

第4句“Effectivemunicationcanpreventmisunderstandingsandmisunderstandings.”進一步強調了有效溝通的重要性，因為它可以避免誤解。

第5句“Byfocusingonclarityandconciseness,businessescanachievetheirobjectivesmoreefficiently.”總結了段落，說明了通過關注清晰和簡潔，企業(yè)可以更有效地實現(xiàn)其目標。

因此，正確的句子順序是：31245。七、段落寫作題Writeashortparagraphabouttheimportanceofaddressingculturaldifferencesinbusinessletters,explaininghowitcanimpactthemunicationprocessandtheouteofthebusinessrelationship.

[1.Introduction]

Beginintroducingthesignificanceofculturalawarenessinbusinesscorrespondence.

Highlighttherelevanceofculturaldifferencesinglobalbusinessinteractions.

[2.ImpactonCommunicationProcess]

Discussthepotentialformisunderstandingsduetoculturalnuances.

Explainhowrespectingculturalnormscanleadtoclear