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CONSUMER&
BRANDBrandKPIs
for
milk:
MUH
in
GermanyConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
7500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
MUH’s
performance
inthe
milkmarket.Fieldwork:April-July
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202466%
of
MUH
drinkers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??MUH’s
branding
resonates
more
with
Millennials?MUHgenerally
appealstomen
more
than
women?MUHranksoutsidethe
Top
10
inawareness
withinthe
milk
market?Thepopularity
ratingof
MUHis19%?Among
MUHenthusiasts,33%
fallunderthe
high-income
category?MUHranksoutsidethe
Top
10
inconsumption?Consumers
want
theirmilk
brandsto
havehigh?Interms
of
loyalty,MUHis
outsidetheTop10
invalue,honesty
/trustworthiness,
andsustainabilityGermany?MUHhasascore
of10%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
MUH
at
66%Brand
profile:
snapshotBrand
performance
of
MUH
inGermany66%27%19%14%10%AwarenessPopularityUsageLoyaltyBuzz5Notes:Milk
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=342,
respondents
who
know
the
individual
brand
(popularity),
n=342,
respondents
who
knowthe
individual
brand
(consumption),
n=47,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=342,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024MUH’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations43%38%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeMUHbygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatMUHislikedby9%
ofBaby
boomers
and38%
ofGenXers,
whereas
thetotalshareof
industryusers
is12%and33%,
respectively.33%33%22%ForMillennials
andGen
Z,
43%
and
9%
feel
positivelytowards
MUH,
versus
33%
and22%.
Socurrently,forMUH,Millennials
connect
most
with
theirbrandcompared
to
theoverall
industryuser.12%9%9%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestomilk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=65,MUHenthusiast,
n=1,146,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024MUH
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
MUHshows
thatwomenareless
likely
to
haveanaffinity
with
thebrandcompared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
MUHhasahigherproportionof
LGBTQIA+consumers
whencompared
to
theindustryusers
ingeneral.7%15%49%51%50%50%51%
ofmen
likeMUHcompared
to49%of
women,
whereas
forthe
overallindustry,50%
of
women
drinkmilkcompared
to
50%
of
men.86%78%15%
ofMUH
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to7%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=65,
MUHenthusiast,n=1,146,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
MUH
enthusiasts,
33%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anddrinkerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.26%27%Single33%35%33%33%18%CoupleSingleparentNuclear33%
ofMUH
enthusiastsare
fromhigh-income
households.MUH’s
brandisgenerally
enjoyed
morebyconsumers
who
arepartof
anuclearhousehold,
35%
ofMUH
enthusiastshavethiscurrent
livingsituation.26%8%9%35%25%47%Multi-generational0%1%6%9%ExtendedOther19%6%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=65,
MUHenthusiast,
n=1,146,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
milk
brands
to
have
high
value,
honesty
/
trustworthiness,and
sustainabilityBrand
profile:
qualitiesQualitiesdrinkers
want
from
milkbrandsAuthenticityFormilk,thetopthree
qualitiesdrinkerswant
fromabrandare
high
value,honesty
/trustworthiness,
andsustainability.80%60%40%20%0%Thrill/ExcitementBoldnessClevernessSustainabilityMUHdrinkers
alsoappreciate
these
keyattributes,indicating
MUHexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatMUHenthusiastsareleast
focused
onare
thrill/excitementandcleverness.ReliabilityExclusivityMUHshould
work
on
promotingreliability
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
milk,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
“When
it
comes
tomilk,
which
ofthe
following
brandshave
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=47,
MUHconsumers’,n=65,
MUHenthusiast,
n=1,146,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
MUH
fans,
40%
state
that
they
get
excited
about
milk
productsBrand
profile:
attitudesWhat
doconsumersthink
ofmilkingeneral?43%40%38%34%34%32%29%28%23%23%16%14%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
aboutIliketotalkabouttopicsrelating
tomilkIknow
and
trustmilk
productsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
milk
do
youagree
with?”;
Multi
Pick;
“When
it
comes
tomilk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=65,
MUHenthusiast,
n=1,146,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1166%
of
MUH
drinkers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
milk,theaverage
awareness
of
abrandinGermany
is52%.
Awareness
ofMUH,however,
is
at27%.Awareness19%
ofGerman
milkdrinkers
say
theylike
MUH,compared
to
anindustryaverage
brandpopularity
of33%.14%
ofindustrydrinkers
inGermany
saythey
drinkMUH,with
theaverage
consumption
ofabrandat28%.BuzzPopularity66%
ofbranddrinkers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of77%.MUHhasbeen
noticed
less
inthe
media
compared
toother
brands,with
a“Buzz”score
of10%
compared
to18%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Milk
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=342,
respondents
who
know
the
individual
brand
(popularity),
n=342,
respondents
who
knowthe
individual
brand
(consumption),
n=47,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=342,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024MUH
ranks
outside
the
Top
10
in
awareness
within
the
milk
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofMUHRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Landliebe91%90%83%81%80%76%48%46%42%36%2B?renmarkeWeihenstephanAlpro27%345MilramUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6Arla7MinusL73%8Berchtesgadener
LandOatlyOutofallrespondents,
27%
were
aware
of
MUH.
Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.9AwarenessN/A10Schwarzwaldmilch13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
MUH
is
19%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofMUHRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Landliebe58%50%47%39%37%35%33%32%32%31%19%2B?renmarkeWeihenstephanBerchtesgadener
LandSchwarzwaldmilchHansano34Outofconsumers
who
knew
thebrand,
19%
saidtheyliked
MUH.
This
ranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.567Milram8Alpro81%9OatlyPopularityN/A10JedenTag14
Notes:“When
it
comesto
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=342,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024MUH
ranks
outside
the
Top
10
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofMUHRank#
BrandUsage
%47%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
drank,we
asked
each
respondent:
“When
itcomes
to
milk,which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Landliebe14%2WeihenstephanB?renmarkeJedenTag41%340%Outofconsumers
who
knew
thebrand,
14%
saidtheydrankMUH.
Thisranksthemoutside
the
Top
10compared
to
other
brandssurveyed
inthismarket.430%5Alpro29%6Oatly28%7Berchtesgadener
LandHansano28%827%86%9Hamfelder26%UsageN/A10Schwarzwaldmilch26%15
Notes:“When
it
comesto
milk,
which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=342,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
MUH
is
outside
the
Top
10
in
GermanyBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofMUH’sconsumersRank#
BrandLoyalty
%87%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Landliebe2Berchtesgadener
LandB?renmarkeAlpro86%34%386%485%5WeihenstephanSchwarzwaldmilchMilram85%684%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
milk,which
of
thefollowing
brandsareyou
likely
toconsume
againinthe
future?”.66%81%78Oatly81%9JedenTag79%Outofrespondents
whohavedrankMUH,
66%
saidthey
would
consume
the
brandagain.LoyaltyN/A10Arla76%16
Notes:“When
it
comesto
milk,
which
ofthe
following
brands
are
youlikely
to
consume
againin
the
future?”;Multi
Pick;Base:n=47,
respondents
who
have
drank
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024MUH
has
a
score
of
10%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofMUHRank#
BrandBuzz%34%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1LandliebeB?renmarkeWeihenstephanAlpro10%231%326%Outofconsumers
who
knew
thebrand,
10%
saidtheyhadheardaboutMUH
inthe
media.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.424%5dDrei24%6Arla18%7HamfelderOatly15%815%90%Buzz9Berchtesgadener
LandMilram14%N/A1014%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=342,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudiences?
TrackbrandKPIs?
Analyzecompetitivelandsc
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