外貿英語寫作真題及答案

一、單項選擇題1.Whenwritingabusinessletter,thetoneshouldbe_.A.formalandcoldB.friendlyandprofessionalC.verycasualD.extremelyemotionalAnswer:B2.Theabbreviation“Encl.”inabusinesslettermeans_.A.EncloseB.EnclosureC.EncourageD.EndorseAnswer:B3.Inaninquiryletter,whichofthefollowingexpressionsismoreappropriatetostart?A.Iwanttoknowaboutyourproducts.B.Iaminterestedinyourproductsandwouldliketomakeaninquiry.C.Sendmeinformationaboutyourproducts.D.Yourproductsseeminteresting,tellmemore.Answer:B4.Whenreplyingtoacustomer'scomplaint,weshould_.A.IgnoretheproblemB.BlamethecustomerC.ApologizesincerelyandoffersolutionsD.JustpromisetosolveitwithoutspecificactionsAnswer:C5.ThecorrectwaytowritethedateinaBritishEnglishbusinessletteris_.A.10/12/2023B.12/10/2023C.October12,2023D.12October2023Answer:D6.Whichofthefollowingisthemostsuitableclosingphraseforabusinessletter?A.LoveB.BestregardsC.TakecareD.SeeyouAnswer:B7.Inajobapplicationletterforaforeigntradeposition,youshould_.A.OnlytalkaboutyourhobbiesB.EmphasizeyourrelevantskillsandexperienceC.ComplainaboutyourpreviousjobsD.AskforaveryhighsalarydirectlyAnswer:B8.“CIF”ininternationaltradestandsfor_.A.Cost,InsuranceandFreightB.Cost,InterestandFreightC.Cost,InsuranceandForwardingD.Charge,InsuranceandFreightAnswer:A9.Whenwritingaquotationletter,youshouldnot_.A.ProvidedetailedproductinformationB.StatethepriceclearlyC.UseambiguouslanguageaboutdeliverytimeD.MentionpaymenttermsAnswer:C10.Whichofthefollowingwordsisusedtoexpress“urgency”inabusinessletter?A.SlowlyB.EventuallyC.ImmediatelyD.GraduallyAnswer:C二、多項選擇題1.Theelementsofabusinessletterusuallyinclude_.A.HeadingB.InsideaddressC.SalutationD.BodyE.ClosingAnswer:ABCDE2.Whenwritinganorderletter,youneedtospecify_.A.ProductnameB.QuantityC.PriceD.DeliverydateE.PaymentmethodAnswer:ABCDE3.Inacoverletterforaresume,youshould_.A.IntroduceyourselfbrieflyB.ExplainyourinterestinthepositionC.HighlightyourkeyqualificationsD.AskaboutthesalaryrangeE.ThankthereaderAnswer:ABCE4.Thefunctionsofabusinessletterare_.A.ToestablishbusinessrelationsB.TomakeinquiriesC.ToplaceordersD.TohandlecomplaintsE.TomaintaincommunicationAnswer:ABCDE5.Whichofthefollowingexpressionscanbeusedinathank-youletter?A.Thankyouforyourkindassistance.B.Ireallyappreciateyoursupport.C.Thanksalotforyourtimelyhelp.D.Yourhelpisuseless.E.I'mgratefulforwhatyou'vedone.Answer:ABCE6.Whenwritingabusinessemail,thesubjectlineshouldbe_.A.ClearB.ConciseC.AttractiveD.VagueE.IrrelevantAnswer:ABC7.Ininternationaltradecorrespondence,commonpaymenttermsare_.A.T/T(TelegraphicTransfer)B.L/C(LetterofCredit)C.D/P(DocumentsagainstPayment)D.D/A(DocumentsagainstAcceptance)E.CashondeliveryAnswer:ABCDE8.Thequalitiesofagoodbusinessletterwriterinclude_.A.GoodlanguageskillsB.UnderstandingofbusinessetiquetteC.Abilitytoanalyzetherecipient'sneedsD.CreativityinwritingflowerylanguageE.KnowledgeofinternationaltraderegulationsAnswer:ABCE9.Whenwritingaclaimletter,youshould_.A.StatetheproblemclearlyB.ProvideevidenceC.DemandcompensationfirmlyD.ThreatentherecipientE.KeeparationaltoneAnswer:ABCE10.Whichofthefollowingphrasescanbeusedtostartabusinessletter?A.Withreferencetoyourletterof...B.Regardingyourinquiryabout...C.Iamwritingto...D.ThanksforyourletterE.InreplytoyouremailAnswer:ABCDE三、判斷題1.Thebodyofabusinesslettershouldbeaslongaspossibletoshowyoursincerity.(False)2.Inabusinessletter,contractionslike“it's”and“we'll”arealwaysacceptable.(False)3.Whenwritingacomplaintletter,youcanuseoffensivelanguagetoexpressyourdissatisfaction.(False)4.Theinsideaddressinabusinessletteristheaddressofthesender.(False)5.Aquotationlettershouldonlyfocusonthepriceandnotmentionotherdetails.(False)6.Inajobapplicationletter,it'sokaytomakeupsomeworkexperiencetomakeyourselfmorecompetitive.(False)7.Theclosingofabusinesslettershouldmatchtheformalityofthesalutation.(True)8.Whenwritinganemailtoabusinesspartner,youdon'tneedtouseasubjectline.(False)9.Ininternationaltradewriting,usingtechnicaljargonfreelyisagoodwaytoshowyourprofessionalism.(False)10.Athank-youlettershouldbesentwithinaweekafterreceivinghelp.(True)四、簡答題1.Brieflydescribethestructureofatypicalbusinessletter.Atypicalbusinessletterhasseveralparts.Theheadingincludesthesender'saddressandthedate.Theinsideaddressistherecipient'saddress.Thesalutationgreetstherecipient.Thebodyconveysthemainmessage,clearlyandconcisely.Afterthebody,thereisaclosingphraselike“Bestregards”.Thenthesendersignsoffwiththeirnameandsignature.Eachpartplaysanimportantroleinmakingtheletterprofessionalandeffectiveincommunication.2.Whatarethekeypointstoconsiderwhenwritingajobapplicationletterforaforeigntradeposition?Whenwritingsuchaletter,first,introduceyourselfbriefly,highlightingyoureducationalbackgroundrelatedtoforeigntrade.Then,emphasizeyourrelevantskillslikelanguageproficiency,knowledgeofinternationaltraderegulations.Mentionanypreviousworkorinternshipexperienceinforeigntrade,statingyourachievements.Also,expressyourenthusiasmforthepositionandthecompany.Keepthetoneprofessionalandpositivethroughouttheletter.3.Explaintheimportanceofusingclearandconciselanguageinbusinesswriting.Clearandconciselanguageinbusinesswritingiscrucial.Itensuresthatthemessageisaccuratelyunderstoodbytherecipient.Inthebusinessworld,peopleareoftenbusy,andlong,complexsentencesmayleadtomisunderstandings.Clearlanguagehelpsavoidcostlymistakesintransactions,orders,andcommunication.Concisenesssavestimeforboththesenderandthereceiver,enablingefficientbusinessoperations.4.Howshouldyouhandleacustomer'scomplaintinabusinessletter?First,apologizesincerelyfortheproblemthecustomerhasencountered.Then,askformoredetailsaboutthecomplainttofullyunderstandthesituation.Promisetotakeimmediateactiontoresolvetheissue.Provideacleartimelineforwhenthecustomercanexpectasolution.Finally,thankthecustomerforbringingtheproblemtoyourattention,showingthatyouvaluetheirfeedbackandarecommittedtoimproving.五、討論題1.DiscussthedifferencesbetweenwritingabusinessletterinBritishEnglishandAmericanEnglish.Intermsofspelling,therearedifferenceslike“colour”(British)and“color”(American).Dateformatalsovaries,withBritishEnglishoftenusing“day-month-year”(e.g.,15September2023)andAmericanEnglishusing“month-day-year”(e.g.,September15,2023).Somevocabularymaydifferaswell.Inlanguagestyle,BritishEnglishmightbeabitmoreformalinbusinessletters,whileAmericanEnglishcanberelativelymoredirect.However,ininternationalbusiness,aslongasthelanguageisclearandprofessional,thesedifferencesshouldnotcausemajorcommunicationbarriers.2.Talkaboutthesignificanceofculturalawarenessininternationalbusinesswriting.Culturalawarenessishighlysignificant.Differentcultureshavedifferentcommunicationstyles,values,andbusinessnorms.Forexample,insomecultures,directcommunicationispreferred,whileinothers,anindirectapproachismoreappropriate.Understandingculturaltabooshelpsavoidoffendingbusinesspartners.Italsoaffectsthechoiceoflanguage,salutations,andclosingphrases.Bybeingculturallyaware,wecanbuildbetterrelationships,enhancecommunicationeffectiveness,andincreasethesuccessrateofinternationalbusinesstransactions.3.Debatewhetheritisnecessarytousesimpleandstraightforwardlanguageinbusinesswritinginsteadofcomplexandfloweryexpressions.Itisdefinitelynecessary.Simpleandstraightforwardlanguageensuresthatthemessageisquicklyandaccuratelyunderstood.Inbusiness,timeisoftheessence,andcomplexlanguagemayrequiretherecipienttospendextratimedecipheringthemeaning,leadi