MemosandMinutesUnit3AdvancedBusinessEnglishWritingContentsMemosMinutes/01MemosIntroduction:Memos

“Memo,”theabbreviationof“memorandum,”originallymeans“athingtoberemembered.”Memosareastapleofcorporateandinstitutionallife.Theyareobjectiveandquantitative;theydealwithday-to-dayrealitiessuchasthefollowing:?documentingtheprogressofprojects?announcingchangesinprocedureandpolicy?accountingfortimeandmoneyspent?givingorders?makingrequestsThereareseveraldifferentformats,buttheyallhavethesameelements:?thenameoftheaddresser?thenameoftheaddressee?thedate?thesubject?thebodyofthememoFormatsofmemosFormatsofmemosFormatsofmemosFormatsofmemosTraditionally,thetextofamemoisdividedintothreeparts—introduction,body,andconclusion:Amemo’sintroduction

isusuallybrief.Functioninglikeanessay’sthesisstatement,itannounceswhatthememowillcover.Beingexplicit(“Thismemocovers…”or“Thismemoexplains…”)savesreaders’timebecauseitallowsthemtodecidewhetherthememoisrelevanttothembeforetheyevenreadit.Amemo’sbodyisthereasonwhythememowaswritten.ThebodyofthememoinSample2startswith“IDENTIFYINGACOMPLAINTCALL”andcontinuesthrough“ROUTINGCOMPLAINTCALLS.”Thesupervisoroutlinesthestepsthatcustomersupportrepresentativesshouldtakewithbelligerentcallers.Amemo’sconclusionoftenrestatestheimportantcontentinthebody—inthiscase,thesupervisor’sreasoning.Italsofulfillsanessentialfunction:askingforaresponse,especiallyifclarificationisneeded.HadAngelaneglectedtoaskforquestions,anemployeecouldhaveignoredhermessageandthentriedtojustifythisactbyclaimingalackofunderstanding.FeaturesofmemosThefollowingfeaturesofmemosexpeditethereader’stask:?Shortparagraphs.Inanessay,paragraphsshouldbefullydeveloped.Memosuseshorterblocksoftext.Someparagraphsmaycontainonlyonesentence.?Theblockformat.Thepreferredlayoutistheblockformat,single-spaced,withnofirst-lineindentationbutafulllinespacebetweenparagraphs.?Headings.Ifawriterdividesamessageintotwoormoresections,thebodyofthememoshouldincludeheadings,normallystyledinboldtype.?Lists.Awritercanusealistformattoquicklyandefficientlyprovideparallelinformationinbusinesscorrespondence.Listscanbeeithernumberedorbulleted,witharound(●),square(■),ordiamond-shaped(◆)symbolbeforeeachitem.Anumberedlistshowsasequence—achronologicallistofstepstobefollowedoralistofitemsinorderoftheirimportance.Bulletsareusedwhenthelistedelementsareequalinimportance.?Highlightingforemphasis.Inanymemo,certainwords,phrases,andsentencesrepresentthereasonwhythememoexists.Thesecanbehighlighted—underscored,italicized,CAPITALIZED,orboldfaced—toindicatetheirimportance.Sample2containsaclauseinboldtypeunder“ROUTINGCOMPLAINTCALLS.”“Donotgotoanothercall”isthemostimportantinstructionintheprocedurethesupervisorisexplaining.Notethathighlightingworksbestwhenusedsparingly.Memosfilledwithhighlightedtermsareannoying.Rankthefollowingactionsinthecorrectorderforwritingamemo.a)Proofreadyourmemo.b)Chooseaspecificphraseforthesubjectline.c)Suggesttheactionsthatthereadershouldtake.d)Writedetailsaboutthedate,recipient,andsender.e)Introducetheproblemorissue.f)Closethememowithapositiveandwarmsummary.g)Givecontextfortheissueathand._______→_______→_______→_______→_______→_______→_______ClassroomPracticeKeyforreference:d)-b)-e)-g)-c)-f)-a)ClassroomPractice/02MinutesMinutesaremeetingreportsthataresentafterthemeeting,includingwhatwassaidanddecidedduringthemeeting.Theycanbetheofficialrecordofanorganization.Itiscrucialthattheyareaccuratesincetheyaresometimesthelegalrecordoftheproceedingsandactionsoftheorganization.Themethodstorecordmeetingminutesandthelevelofdetailyouneedtoincludewilldependupontheformalityofthemeetingthatisbeingheld:?Formal:Fulldetailsofthediscussionwillprobablyberequired,especiallyforlargeclientmeetingsorlegalproceedings.?Informal:Asummarizedversionofthediscussionoralistofactionpointsmaybeallthatisneeded,especiallyforsmallinformalclientmeetingsorinternalmeetings.Introduction:Minutes

Toavoidwastingyourtime,ensurethatyournotesandminuteshavetheessentialelementsofthemeeting:thedateandtime,venue,namesoftheattendees,typeofmeeting,topicstobediscussed,andtimeofclosure.Youshouldalsohaveacopyoftheagendatohaveanideaofwhatthemeetingisallabout,anoutlinebasedonit,andplentyofspaceforyoutowrite.Besuretoincludeheadingssothatthereadercaneasilyskimyournotes,suchastopics,decisions,actionsagreeduponandpeopleresponsibleforthem,andthedateandtimeofthenextmeeting.Itwillcertainlyhelpyouwriteminutesandkeeptrackofthemeeting.PreparingminutesforameetingExaminethenamesoftheparticipantsaswell.Whentheproposalsarebeingpresentedanddecisionsarebeingmade,theywillcomeinhandybecauseyouneedtoincludethepeopleresponsiblefortheactionsagreeduponintheevent.Youmightalsowanttoprepareanattendancechecklistandcheckofftheirnameswhentheyenterormakeaseatingarrangementplantobetterfamiliarizeyourselfwiththeparticipants.Makeuseofanyrecordingmethodyouarecomfortablewith.Anotepad,alaptop,orevenasoundrecorderwillbegoodifyoueverneedabackup.Concludetheminuteswiththetimeofadjournment,whomovedandsecondedthemotion,andanimportantthingtoremember,yoursignature.Youshouldalwaysgettheminutescheckedbythechairpersonoranotherseniormemberofthemeetingbeforesendingthemouttoanyoneelse.Writetheminutesassoonaspossibleafterthemeetingwhiletheyarestillfreshineveryone’smind.PreparingminutesforameetingFillintheblanksaccordingtowhatyouhavelearned.1.Theessentialelementsofameetinginclude_____,venue,_____,typeofmeeting,_____,and_____.2.Whenwritingminutes,remembertowrite_____sothatthereadercaneasilyfindinformationabouttopics,decisions,etc.3.Beforethemeeting,examining_____isalsoimportant,whichishelpfulwhenyouneedtoincludethepeopleresponsiblefortheactionsagreeduponintheevent.Key1.thedateandtime,namesoftheattendees,topicstobediscussed,timeofclosure2.headings3.thenamesoftheparticipantsClassroomPracticeKeyforreference:1.thedateandtime,namesoftheattendees,topicstobediscussed,timeofclosure2.headings3.thenamesoftheparticipantsClassroomPracticeMinutesshouldbewritteninthepasttense,usingthethirdpersonandreportedspeech.Whenyoutakeminutesofameeting,itisusefultoreporttheideas,ratherthaneverysentence.Todothis,youneedtouseavarietyofspeechverbs.Featuresofminutes15speechverbsthatyoumightfinduseful:?suggested—“CAsuggestedraisingthebudget.”?promised—“MBpromisedtofindoutmore.”?discussed—“Threeissueswerediscussed.”?decided—“Itwasdecidedtodelayactionuntilthenextmeeting.”?agreed—“Everyoneagreedontheproposal”;“LSagreedtogetfurtherinformation”;“Everyoneagreedwiththechairperson.”?broughtup—“Theissueofpaywasbroughtup.”Featuresofminutes?mentioned—“RJmentionedthepossibilityofextrafunds.”?reported—“TheSalesManagerreportedontheresultsofthetradefair.”?asked—“Thechairpersonaskedtoseeacopyofthereport.”?wondered—“DMwonderediftherewouldbeextrafunding.”?recommended—“Fivestrategieswererecommended.”?explained—“SBexplainedthereasonforthedelay.”?emphasized—“TAemphasizedthenecessityofanewproductrange.”?stressed—“RRstressedhiscommitmenttotheproject.”?complained—“TMcomplainedaboutthedelays.”FeaturesofminutesGenerally,youshoulduseactivesentencesinminutesratherthanpassiveones.Write“Theauditortickedtheinvoices”ratherthan“Theinvoicesweretickedbytheauditor.”But,sometimes,passivesentencesareusefulinminutes.Youcanusethemwhenyouwanttoavoidattributingastatementtoaspecificperson.Compare“Annastatedthattheproposalshouldbeacceptedandeveryoneagreedwithit”with“Itwasagreedthattheproposalshouldbeaccepted.”MinutesshouldNOTinclude:?theopinionorinterpretationoftheminutes-taker?judgmentalphrases,e.g.“heateddebate”or“valuablecomment”?motionsthatwerewithdrawnFeaturesofminutesDeterminewhetherthefollowingstatementsaretrue(T)orfalse(F).______1.Minutesshouldbewritteninthepasttense,usingthethirdpersonandreportedspeech.______2.Whenyoutakeminutesofameeting,youshouldwritedowneverysentencesandnotomitanydetails.______3.Generally,passivesentencesaremoreappropriatethanactiveonesinminutes.______4.Theminutes-takerneedstomakeaccuratejudgmentsonthemeetingKey1.T2.F3.F4.FClassroomPracticeKeyforreference:1.T2.F3.F4.FClassroomPracticeTherearevariouswaysthatyoucouldsetoutminutes.Askifaparticularformatisneeded.Usually,acompanydoesnothaveanystrictrulesabouttheformminutesshouldtake,butasuitablelayoutshouldincludethefollowingparts:?Titleofminutes.?Thosepresent.?Apologiesforabsence.?Bodyofminutes.?Approval.?Actionpoints.FormatsofminutesTitleofminutes.Youshouldgivetheminutesaheading.Thismaybe,forexample,thenameofthecompanybeingdiscussed,thereasonforthemeetingorthekindofmeeting(regular,special,etc.),oracombinationofboth.Thetitleshouldalsoincludethedate,time,andlocation.Forexample:a)MinutesoftheInsolvencyPractitionersAssociation(IPA)meetingheldon10September2024,3:00p.m.,CausewayBay,meetingroom3.b)MinutesofthetaxdebriefingmeetingforAlexisLimitedheldon3April2023,5:00p.m.,AlexisHouse,Central.FormatsofminutesThosepresent.Youshouldlistthenamesofthosewhoareattendingthemeeting.Thechairpersonalwaysheadsthelist,usuallyfollowedbythesecretary.Youcanalsoputthesecretarylast.Ideally,youshouldlisttheotherattendeesinorderofseniority,startingwithclientsorotherthirdpartiesfollowedbyyourcompany’spartnersandstaff.Peopleinthesamegradecanbelistedalphabetically.Ifyoufollowthisrule,youshouldavoidoffendinganyonewhohappenstofallattheendofyourlist!Youshouldincludetheperson’sfirstname,surname,title,andtheorganizationtheybelongto.FormatsofminutesForexample:JohnHugh PartnerandChairman(CoopersLimited)PeterPangManagingDirector(FootplateLimited)ClareBongFinanceDirector(FootplateLimited)SusanMarkChiefAccountant(FootplateLimited)MichaelWongManager(CoopersLimited)PaulLingSeniorSecretary(CoopersLimited)Butyoumayfindthattheperson’snamewillbeenoughforsomeinternalmeetingswherealltheparticipantsknoweachother.FormatsofminutesApologiesforabsence.Youshouldmakealistofthosewhohavesentapologiesbeforethemeetingstartsandthosewhoapologizebysendingamessagetosomeonewhoisattending.Thereisnoneedtosaywhichorganizationtheyrepresent,astheyhavenotactuallyrepresentedthem.Youwillprobablyfinditeasiesttolistthemhorizontallyacrossthepage.Youshouldalsomakeanoteofanyonewholeftbeforetheendofthemeetingorpoppedinandout.Thereareseveralwaysyoucandothis.Theclearestwayistoputtheitemnumberswhichwerecoveredwhenthatpersonwasthereagainsttheirnameinthelistofthosepresent,forexample,“SusanWong(items3and4only).”FormatsofminutesBodyofminutes.Youshouldthenwritethemainpartoftheminutes.Thebodymayincludetheopeningstatement,pointsindiscussion,andconclusion(recommendationsorresolutions).Useheadingstohighlightthemainpoints.Useparagraphnumberssothateachitemiseasilyidentifiable.Approval.Thechairpersonshouldsignanddatetheminutes.Actionpoints.Youshouldhighlightthepersonresponsibleforaparticularactionwhichwasagreedatthemeeting.Itisthenclearwhoissupposedtobedoingwhat.Youmayfinditusefultoincludethedatebywhichtheactionneedstobedoneifthishasbeendecided.FormatsofminutesFormatsofminutesFormatsofminutesFormatsofminutesFormatsofminutesFormatsofminutesClassroomPracticeFillintheblanksaccordingtowhatyouhavelearned.1.Whenlistingthenamesofthosewhoareattendingthemeetingintheminutes,youshouldput________first,whoisusuallyfollowedby_________.Youshouldlistotherattendeesinorderof________,startingwith_________________followedby_________________.Peopleinthesamegradecanbelisted________.2.Inthebodyofminutes,youcanuse_______tohighlightthemainpointsanduse_________tomakeeachitemeasilyidentifiable.ClassroomPracticeKeyforreference:1.thechairperson;thesecretary;seniority;clientsorotherthirdparties;yourcompany’spartnersandstaff;alphabetically2.headings;paragraphnumbersIftheminutesofyourmeetingaretheonlypermanentrecordoftheevent,itisimportantthattheyare:?brief?clear?accurate?completeRequirementsofminuteswritingYoucanavoidrecordingalongdebateintheminutesbyonlyrecording:?thedecisionandtheactionrequired?ifnecessary(fortherecord),thekeyfactorsinfluencingthedecisionYoushouldalwayskeepthereaderinmindwhenwritingminutes.Iftheycannotunderstandwhatyouhavewritten,theminutesareworthless.RequirementsofminuteswritingBebriefConsiderthefollowingbitofconversationfromameeting:PetraLong:Doyouthinkitwasnecessarytospendfourweeksauditingthestockfiguresforthesubsidiarycompany?RichardClark:Itmayseemalongtimetospendononeauditarea.Stockcertainlycanbeaproblemformanyclients.AsIsaidtoDavidearlier,thestocklevelshavebeengoingupanddownoverthelastfewmonths.Wecouldn’tfindanyobviousreasonforthisandtheaccountantdidn’thaveanexplanation.Thevalueofstockisveryhigh,over70%ofthetotalassets.That’sthemainreasonwhywespentsolongauditingit.Also,thestockrecordsareinabitofastate.So,ittookusfarlongertofindouttheinformationweneededthanitwouldhavedonewithabettersystem.RequirementsofminuteswritingYoucouldsummarizethewholeofthisintheminutesas:Theauditofstocktookfourweeksbecausetherewasnosatisfactoryexplanationforthemovementsinstocklevels.Stockisamajorauditarea:Itaccountsfor70%ofthetotalassets.Thepoorstateofrecordsaddedtothetimetaken.RequirementsofminuteswritingYoushouldtrytokeepyourwritingsimple.Thebestwayofdoingthisistousethefollowingchecklistasaguide:?Useshortwords.?Leaveoutunnecessarywords.?Useshortsentences(nomorethan20words).RequirementsofminuteswritingBeclearAlthoughyoushouldmakeminutesasbriefaspossible,youshouldnotleavethereadertoguesswhatyoumean.Ifyouabbreviatewordsintheminutes,makesurethereaderwillstillunderstandthem.Ifthesamewordisusedagainandagain,youcanmaketheabbreviationclearbywritingthewordinfullonceandputtingtheabbreviationinbracketsaftertheword.Theabbreviationcanthenbeusedonitsownintherestoftheminutes,forexample,businessprocessre-engineering(BPR).WhenyouusejargonortechnicalwordslikeBPR,makesurethereaderwillknowtheirmeaning.Thisisimportantifoneofyourreadersissomeonewhocouldnotattendthemeetingwherethetermsusedwereexplained.RequirementsofminuteswritingYoushouldincludeabriefexplanationofthewordsorexpressionsifyoudonotthinktheyareobvious,forexample:??Businessprocessre-engineeringisatechniqueforanalyzinganorganization’sbusinessinformationandmaterialsflow.Aperfectstructurefortheorganizationisrecommended,basedonthelatesttechnologyandmanagementideas.RequirementsofminuteswritingYoushouldalwaysbedefiniteaboutfacts(e.g.dateandtime);avoidexpressionslike“assoonaspossible”or“inthenearfuture.”Peoplewilloftenreferbacktotopicswhichwerediscussedearlieroninthemeeting.Generally,theminutesshouldfollowtheorderofthemeeting,butyoumayneedtogrouptogetherdiscussionsofthesamesubjectwhichoccurredatdifferenttimes.RequirementsofminuteswritingBeaccurateInordertomakeyourminutesaccurate,youshouldconsiderthefollowingtwothings:?Useaccurateinformation.Astheminutes-taker,youwillberesponsibleforallthefactsintheminutes.Soyoushouldunderstandwhatisgoingoninthemeeting.Thiswillallowyoutosummarizewhatissaidaccurately.Ifyoudonotunderstandsomething,askforhelp;otherwiseproblemsmayariselateronifpeoplequerywhatyouhavewritten.Requirementsofminuteswriting?Usecorrectvocabulary.Donotbetemptedtousewordsjustbecausetheysoundimpressive.Theymayhaveaslightlydifferentmeaningfromtheactualwordsusedatthemeeting.Ifwearetryingtosay“someonesaidsomething,”tinydifferencesinmeaningcouldbeimpliedbyusingthedifferentexpressionslistedinTable3.1.Considerthedifferentimpressionsgivenbythefollowingwaysofsaying“hesaid”:RequirementsofminuteswritingRequirementsofminuteswritingRequirementsofminuteswritingBecompleteYoushouldbecarefulnottoleaveoutusefulinformationwhentryingtobebrief.Forexample,ifyourminutessaythataletterfromtheclient’ssolicitorwasreadanddiscussed,doesthisgiveanyusefulinformation?Wereadtheminutestoknowwhatwasintheletterandtheoutcomeofthediscussion.Belowaresomeexpressionsfromtheminutesofameeting.TranslatethemintoEnglishaccuratelyandappropriately.1.銷售經(jīng)理作報告稱，2024年4月12日舉行的演唱會取得成功，獲利30,000美元。2.海倫·帕特森（HelenPaterson）自愿作市場調(diào)查，并將在下一次會議上作相關(guān)報告。3.公司秘書遞交了項目經(jīng)理關(guān)于新工程的詳細報告。4.會議主席談到了供熱系統(tǒng)的不良狀況，要求迪倫·威廉姆斯（DillonWilliams）先生調(diào)查新供熱系統(tǒng)的價格。ClassroomPracticeKeyforreference:1.TheSalesManagerreportedthattheconcertheldonApril12,2024wasagreatsuccess,makingaprofitof$30,000.2.MissHelenPatersonvolunteerstodoamarketingsurvey,andreportbackatthenextmeeting.3.TheCompanySecretarysubmittedareportfromtheProjectManagercontainingallthedetailsofthenewproject.4.TheChairmancommentedonthepoorconditionoftheheatingsystem.Mr.DillonWilliamswasrequestedtofindoutthecostofnewones.ClassroomPractice12345ReviewQuestionsWhatisthedifferencebetweenbusinesslettersandmemos?WhatarethecommonelementsofdifferentmemoformatsinEnglish?Whatarethemainpurposesofminutes?Whatessentialelementsofameetingshouldbeincludedinminutes?Howshouldweprepareminutesforameeting?Whataretherequirementsforminuteswriting?Howshouldweusehighlightingforemphasisinamemo?1Task-basedExercisesReadthememoandanswerthefollowingquestions.Task-basedExercisesa)WhydoesStephenYuwritethisdocument?Whichpartofthememogivesthisinformation?b)Thereareanumberofpolitephrasesusedinthememo.UnderlinethesephrasesandpointoutthereasonswhyStephenYuhasusedthem.c)StephenYuistentative(uncertainornotdefinite)whenheinformsKatherineChuabouthisdeparturedate.Whichwordsindicatehistentativeness?Task-basedExercisesKeyforreference:a)Stepheniswritingtoinformhismanagerofhisresignation.Thewordresignationinthesubjectheading“Myresignation”andinthefirstparagraph,“IamwritingtoinformyouofmyintentiontoresignfromG&SHoldings.”Task-basedExercisesb)Heusedpolitephrasesforthefollowingreasons:

Hewantstobreakthenewsasgentlyaspossible,toavoidannoyingthemanager.Staffresignationscausetroubleforamanager,asthemanagerthenhastorecruitanothermemberofstaff,whichisatime-consuming,expensiveandtroublesomeprocess.

He’swritingtotheRegionalManager,whohasahigherstatusinthecompany.

Hemaywantagoodreferenceletter.

HemaywantKatherineChutobearefereeforhiminfuture.Thepolitephrasesare:

“Ihaveappreciatedverymuchmyfouryears...”

“Ihavegainedvaluableexperienceworkingwithinanefficientandprofessionalteamenvironment.Inparticular,Ihaveappreciatedyourpersonalguidance...”

“Onceagain,thankyouforyoursupport.”c)“Iwouldliketoleave,ifpossible,...”Thisistentativebecauseitusesaconditionalsentence(conditionalsentencesuse“If”andhaveacommainthemiddle).“Ihopethatthissuggestedarrangementisacceptabletothecompany”.Thisistentativebecauseoftheword“hope”.2Task-basedExercisesReadthememoandanswerthefollowingquestions.Theanswersarenotaseasyastheyseem,soreadthememocarefullyandthinkaboutHugoTsang’saim.a)WhyhasHugoTsangpresentedtheinformationinthisorder?b)WhyhasHugoTsangusedheadingsinbold?Task-basedExercisesKeyforreference:a)Hugowantstopresenttheinformationlogically:whatcausedthememo,theinvestigationandfinallytherequestforaction.(Note:Hehascleverly‘hidden’thefactthatnon-smokersonlyhaveamajorityof1inthemiddleofthetext,emphasizingtherequestforactionandthefactthatthememocomesfromtheStaffLiaisonCommittee.HeisattemptingtoinfluenceSandratoimplementtherequest,eventhoughmanypeoplevotedagainstit.)b)Boldheadingsareclearer:thedifferentpartsareseparatedandsummarized.3Task-basedExercisesYouareDanielBush,headoftheOvationsManagementTeaminahealthcarecompanywhichprovidesend-of-lifecareandcomprehensivehealthservicestoterminallyillindividualsandtheirfamilies.YouaregoingtowriteamemotoyourteamtoannouncethecomingofJohnSmithasSeniorVicePresidentreportingtoyou.Inyourmemo,youshouldincludethefollowinginformation:?theSeniorVicePresident’sname,title,responsibilities,andreportingrelationship?hisbackgroundandspecialskills/experience?startdate,worklocation,andcontactinformationforthemanagerandtheassistant?explanationofassociatedmanagementororganizationalchanges(ifneeded)?awarmwelcometoOvations?instructionsforcascadingthemessage(ifneeded)Task-basedExercisesKeyforreference:To:OvationsManagementTeamFrom:DanielBush,ManagerDate:June3,2024Subject:WelcomingJohnSmithIampleasedtoannouncethatJohnSmithhasagreedtojointheOvationsManagementTeamasaseniorvicepresidentreportingtome.JohnjoinsusasweexploreadditionalstrategiesrelatingtoourEvercarebusiness,includingend-of-lifecareandthecomprehensivehealthservicesthatareneededtoassistterminallyillindividualsandtheirfamilies.WeareveryfortunatetohaveJohn’sleadershipasweexpandourscopeforgrowth.Johnhasdemonstratedstrongleadershipincreatingandimplementingbusinessstrategies,medicalpracticemanagement,andnewbusinessdevelopment.HehasbeenwithUnitedHealthcareforfouryears,wherehewasresponsiblefordevelopingandenhancingnewprovidernetworkswithinUHN.PriortojoiningUnitedHealthcare,JohnworkedinColoradoandTennesseewithpubliclytradedandfaithbasedgrowth-orientedhealthservicescompanies.Asseniorvicepresident,JohnwillcollaboratecloselywithallofourOvationsbusinessesaswedevelopservicesofferingexcellentclinical,spiritualandsocialsupporttoterminallyillindividualsandtheirfamilies.JohnwilltransitionfromUHNtoOvationsbeginningApril14andworkfromourMinnetonkaheadquarters.IwillforwardthecontactinformationforJohnandhisassistantassoonasitisavailable.PleasejoinmeinwelcomingJohninthisnewendeavor.Pleasesharethisannouncementwithyouremployeesimmediately.Task-basedExercisesSupposeyouareworkingfortheSalesDepartmentofacompany.Havingworkedinthiscompanyforfouryears,younowdecidetoresigntofurtherdevelopyourknowledgeandskillsetinadifferentenvironment.WriteamemotonotifytheRegionalManagerofthecompanyofyourresignationdateandexpressyourgratitudeforhis/herhelpandsupportduringthefirstyearsofyourcareer.4Task-basedExercisesKeyforreference:MEMOTo: Ms.EmilyJohnson,RegionalManagerFrom: AlexChen,SalesDepartmentDate: 29April2024Subject: NotificationofMyResignationIamwritingtoformallyannouncemyresignationfrommypositionintheSalesDepartment,effectiveJune1,2024.Afterfourfulfillingyearswiththecompany,Ihavemadethedecisiontoexplorenewopportunitiestofurtherdevelopmyknowledgeandskillsetinadifferentenvironment.Iwanttoextendmyheartfeltgratitudeforyourguidanceandsupportthroughoutmyearlycareer.Yourleadershipandmentorshiphaveplayedavitalroleinshapingmyprofessionalgrowth,andIamdeeplyappreciativeoftheopportunitiesyou’veprovidedme.IwillcarrytheseexperienceswithmeasIembarkonthisnewchapter.Pleaseletmeknowifthere’sanythingIcandotohelpmakethetransitionassmoothaspossible.Thankyouonceagainforeverything.453Task-basedExercisesRewritethefollowingparagraphsaspartofasetofminutes,ensuringtheyarebrief,clear,andaccurate.a)Thefinancialstatementsofthecompany’ssubsidiarywerepresentedbyJonathanChan,anditwasagreedthattheyshowedworryingtrendsinthecompany’sbusiness.Investigationsshouldtakeplacetoestablishexactlywherethedecreasesinsalesandincreasesincostshaveoccurred.LindsayYeongwillprovideananalysisoftheseby18October2023.53Task-basedExercisesb)GordonBingstatedthatbecauseoftherecentlargeincreaseinthepriceofcoffee,thepriceofcoffeeinthecanteenwouldgoupto$20foracup.Thisisariseof$5onthebasisoftheexistingprice.JackyChangsaidthatthiswasridiculousasonlylastmon