Unit13InterculturalCommunicationinBusinessContextReadingListeningCONTENTS

VideoClipAppreciationSectionASectionBSectionCSectionAIntroductiontotheMovieClipNewWordsIntroductiontotheMovieShanghaiCallingPhrasesandExpressionsExercisesforUnderstandingNotesImagineasteadystreamofemigrants,travelingacrossavastoceantoaforeigncountry,searchingfornewjobsandbetterlives.ButtheemigrantsareAmericans,andthecountrytheyaremovingtoisChina.ShanghaiCallingisaromanticcomedyaboutmodern-dayAmericanemigrantsonanunfamiliarland.WhenambitiousNewYorkattorneySamissenttoShanghaionassignment,heimmediatelystumblesintoalegalmessthatcouldendhiscareer.Withthehelpofabeautifulrelocationspecialist,awell-connectedold-timer,acleverjournalist,andastreet-smartlegalassistant,Sammightjustsavehisjob,findromance,andlearntoappreciatethebeautyandwondersofShanghai.IntroductiontotheMovieShanghaiCallingIntroductiontotheMovie

ClipGot-gettingNewYorklawyerSamChaowho’sproudthathe’s“neverbeenabove79thAvenue”anddescribeshimselfasonly“technically”Chinese,istransferredtoShanghaiforathree-monthstint.Bracinghimselfforahardshipposting,heisalmostpeevedtobeprovenwrongby“relocationspecialist”andeventuallove-interestAmandaWilson,whonotonlyfurnisheshimwithasix-starluxuryapartmentcompletewithatigermotherhousekeeper,butshowshimShanghai’sglitteringsurfacesandcan-dospirit,withadashofshrewdinsightintothecurrentSino-Americanrelations.NewWordsseductive[s?'d?kt?v]adj.誘人的veryattractivearrogant['?r?ɡ?nt]adj.傲慢的behavinginaproud,unpleasantwaytowardotherpeoplebecausetheybelievethattheyaremoreimportantthanotherscrocky['kr?ki]adj.老朽的,體弱的oldandweakpoach[po?t?]v.（通過(guò)不正當(dāng)?shù)氖侄位蛎孛埽┩谧撸ㄆ渌M織的成員或顧客）secretlyordishonestlypersuadepeopletojoinanorganizationorbecomeitscustomersNewWordsballsy['b??lzi]adj.有膽量的courageous,energeticandbravefanfare['f?nfer]n.（特別儀式上的）嘹亮短曲ashort,loudtuneplayedontrumpetsorothersimilarinstrumentstoannounceaspecialeventbackup['b?k?p]n.后備（設(shè)備、物資或人力）extraequipment,resources,orpeoplethatyoucangethelporsupportfromifnecessaryNewWordsdump[d?mp]n.垃圾場(chǎng)aplacewhererubbishandwastematerialareleft,forexample,onopengroundoutsideatownsue[su?]v.訴訟,控告tostartalegalcaseagainstpeople,usuallyinordertoclaimmoneyfromthembecausetheyhaveharmedyouinsomewayshorttermfordiscjockeyIfsomeoneisago-getter,theyareveryenergeticandeagertosucceed.go-getter:干將;非常積極能干的人PhrasesandExpressionshi-def:shorttermforhigh-definition高清的DJ:流行音樂(lè)播音員，流行音樂(lè)節(jié)目主持人AnAmericanmultinationaltechnologycompanyheadquarteredinRedmond,Washington,whichdevelops,manufactures,licenses,supportsandsellscomputersoftware,consumerelectronicsandpersonalcomputersandservices.Microsoft:美國(guó)微軟公司由比爾·蓋茨與保羅·艾倫始創(chuàng)于1975年，是一家美國(guó)跨國(guó)科技公司，也是世界個(gè)人電腦軟件開發(fā)的先驅(qū)。公司總部設(shè)立在華盛頓州的雷德蒙德市，以研發(fā)、制造、授權(quán)和提供多種電腦軟件為主要業(yè)務(wù)。NotesProcter&GambleCo.,alsoknownasP&G,isanAmericanmultinationalconsumergoodscompanyheadquarteredindowntownCincinnati,Ohio,US,foundedbyWilliamProcterandJamesGamble,bothfromUK.Itsproductsincludecleaningagentsandpersonalcareproducts.P&G:寶潔公司，總部位于美國(guó)俄亥俄州的辛辛那提市。寶潔在日化品市場(chǎng)上知名度相當(dāng)高，其產(chǎn)品包括洗護(hù)發(fā)用品、護(hù)膚用品、化妝品、嬰兒護(hù)理用品、家居用品、個(gè)人清潔用品等。NotesTheFordMotorCompany(commonlyreferredtosimplyas“Ford”)isanAmericanmultinationalautomakerheadquarteredinDearborn,Michigan,US.ItwasfoundedbyHenryFordandincorporatedonJune16,1903.Ford:福特是世界著名的汽車品牌，為美國(guó)福特汽車公司旗下的眾多品牌之一，公司及品牌名來(lái)源于創(chuàng)始人亨利·福特（HenryFord）。福特汽車公司是世界上最大的汽車生產(chǎn)商之一，旗下?lián)碛懈Ｌ兀‵ord）和林肯（Lincoln）汽車品牌，總部位于美國(guó)密歇根州的迪爾伯恩市。NotesExercisesforUnderstanding1.Answerthefollowingquestionsaccordingtothemovieclipyouhavejustwatched.(1)WhydoPowell&DavisdecidetosendSamtoChina?_____________________________________________________________________________________Becausethecompany’stopclient—GroffTechnologieshasjustmoveditsheadquarterstoShanghai.AndPowellandDavisthinkSam,aChinesesinglego-getter,isthemostsuitablepersontoheaditup.(2)Whydidn’tSamwanttobesenttoChina?_____________________________________________________________________________________Becausehehasalotofthingsathand.Forexample,inordertocelebratehisthirtiethbirthday,hehasrentedarestaurantwithaDJcoming.Besides,heisveryfamiliarwithhisAmericanliferatherthantheChineseone.HeknowstheinsandoutsofNewYorkandnothingaboutShanghai.(3)WhatwasAmanda?WhywasshelatetoreceiveSam?_____________________________________________________________________________________AmandaisSam’srelocationspecialist.ShewaslatetoreceiveSambecauseherAyiwassickinthemorningandshehadtofindatemporarybabysitter.ExercisesforUnderstanding1.Answerthefollowingquestionsaccordingtothemovieclipyouhavejustwatched.(4)WhydidAmandathinkthatsuingtheconstructioncompanymaynotworkout?_____________________________________________________________________________________BecauseAmandaismorefamiliarwithChineseculturethanSam.Maybeshehasencounteredsimilarsituations.(5)WhatkindofcultureshockdidSamencounterafterhearrivedinChina?_____________________________________________________________________________________Thecultureshockismainlyaboutlanguage.SamlookslikeaChinese,butheknowsnothingaboutChineselanguage.Sohecannotcommunicatewiththetaxidriverproperly.What’smore,asanewcomerinShanghai,hehasn’tdevelopedagoodsenseofdirection,whichmakeshimconfusedandfrustrated.ExercisesforUnderstanding2.Decidewhetherthefollowingstatementsaretrueorfalseaccordingtothemovieclipyouhavejustwatched.WriteaTfortrueoranFforfalse.______(1)SamwaseagertogotoworkinChinabecauseheisaChinese.______(2)SamcouldspeakChinesefluentlywhileAmandawasunabletounderstandChineseatall.______(3)SamwasverysatisfiedwiththeapartmentAmandahadchosenforhim.______(4)SamwasconfusedabouthisarrivaldateinChina.______(5)Saminsistedthathebetakentothecompanybuildingbytaxi.FFFTTExercisesforUnderstanding3.Putthefollowingsentencesintherightorderaccordingtothemovieclipyouhavejustwatched.______Samcomplainedaboutthenoiseinhisapartment.______SamlearnedthathewasgoingtobesenttoChina.______Samwarnedthetaxidrivernottogoalongway.______SamwasarrangedtomeetDonald,nicknamedasthe“mayorofAmericatown”inChina.______SamwastoldbyhisassistantFangfangtogotoaconferencein30minutes.24153SectionBReadingReadingExercisesReadingReading1.Answerthefollowingquestionsaccordingtothepassageyouhavejustread.(1)Whatkindoffundamentaltransformationshavetakenplaceintoday’sworld?_____________________________________________________________________________________Theveryconceptofcommunityisundergoingafundamentaltransformationintoday’sworld.(2)Whyisinterculturalandinternationalcommunicationofsignificancetotheintegratedmarketstoday?_____________________________________________________________________________________Becausetheintegratedmarketsandglobalnetworksbindpeopletogether.Thestudyofinterculturalandinternationalcommunicationwillbringaboutapparentandreal-worldconsequences.ReadingExercises(3)HowdoyouunderstandThomasFriedman’sinterpretationoftheworldas“flat”?_____________________________________________________________________________________Becausetheintegrationofmarketsandcommunityhaspenetratedthedailylivesofnearlyeveryoneontheplanet,regardlessoflanguageorculture.1.Answerthefollowingquestionsaccordingtothepassageyouhavejustread.(4)Accordingtothepassage,whatisincludedin“MadeinX”now?_____________________________________________________________________________________Alistofwherecomponentsweremadeandassembledandwhatpercentagecorrespondstoeachnationisincludedin“MadeinX.”(5)Whatdoesinterculturalbusinesscommunicationvaluemost?_____________________________________________________________________________________Businesscommunicationvaluesclear,conciseinteractionthatpromotesefficiencyandeffectiveness.Ininterculturalbusinesscommunication,oneshouldbeawarethathisroleasbusinesscommunicatorcrossescultures,languages,valueandlegalsystems,andborders.ReadingExercises(6)Whatdoestheauthorimplybythemetaphorof“tyingaknot”?_____________________________________________________________________________________Theauthorimpliesthatpeoplemaylearndifferentthingsfromdifferentcultures.Differentculturesreflecttheinequality,diversity,anddivergentrangeofvalues,symbols,andmeaningsacrosscommunities.1.Answerthefollowingquestionsaccordingtothepassageyouhavejustread.(7)HowdoesTheoryXdifferfromTheoryYintermsofemployees’self-motivationinacompany?_____________________________________________________________________________________TheoryXholdsthatworkersaremotivatedbypersonalinterest,whileTheoryYviewsemployeesasambitious,self-directed,andcapableofself-motivation.(8)HowdoesTheoryZcombineTheoryXandTheoryYinmanagementstyle?_____________________________________________________________________________________TheoryZcombineselementsofbothTheoryXandTheoryYanddrawsfromAmericanandJapanesemanagementstyle.Itpromotesworkerparticipationandemphasizesjobrotation,skillsdevelopment,andloyaltytothecompany.ReadingExercises2.Smallgrouptask.ReadingExercises(1)Imaginethatyouareamanagerinchargeofapproximatelyadozenworkers.WouldyouprefertorelyprimarilyonTheoryX,Y,orZasyourmanagementstyle?Why?Writeashortessaydefendingyourpreference,givingsomeconcreteexamplesofmanagementdecisionsyouwouldmake.Discussyouressaywithyourclassmates.(2)Describeyourbestbossandwriteashortanalysisonwhattypeofmanagementstyleyouperceivetheyused.Shareandcomparewithclassmates.(3)Describeyourworstbossandwriteashortanalysisonwhattypeofmanagementstyleyouperceivetheyused.Shareandcomparewithclassmates.SectionC

CaseCaseListentothecaseandanswerthefollowingquestions.(1)What’sthegoalofcocktailpartyintheUnitedStates?(2)DopeoplehavedeepdiscussionsatcocktailpartyintheUnitedStates?_____________________________________________________________________________________ThegoalofacocktailpartyintheUnitedStatesistomeetasmanypeopleaspossible._____________________________________________________________________________________No.Peopledon’thavedeepdiscussionsatcocktailpartiesintheUnitedStates.Theyjustmakesmalltalksandwalkaroundthe