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CONSUMER&
BRANDBrandKPIs
for
clean
beauty:
Saie
inthe
United
StatesConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
2500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Saie’s
performance
inthecleanbeautymarket.Fieldwork:June2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofDecember202461%
of
Saieusers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Saie’sbrandingresonates
more
with
Gen
Z?Saiegenerally
appealsto
men
more
than
women?Saieranksoutside
the
Top
10
inawareness
within
theclean
beautymarket?Thepopularity
ratingof
Saieis19%?Saieranksoutside
the
Top
10
inusage?Among
Saieenthusiasts,56%
fallunderthe
high-income
category?Consumers
want
theirclean
beautybrandstohave?Interms
of
loyalty,Saieis
outsidethe
Top
10
inthehonesty
/trustworthiness,
reliability,
and
authenticityUnited
States?Saiehasascore
of16%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Saie
at
61%Brand
profile:
snapshotBrand
performance
of
Saie
intheUnited
States61%19%19%18%16%AwarenessPopularityUsageLoyaltyBuzz5Notes:Clean
beauty
‘a(chǎn)wareness’,‘popularity’,
‘usage’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,248,
all
respondents
(awareness),
n=243,
respondents
who
know
the
individual
brand
(popularity),
n=243,
respondents
whoknow
the
individual
brand(usage),
n=44,
respondents
who
have
used
the
individual
brand
(loyalty),
n=243,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Saie’s
branding
resonatesmore
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations46%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeSaiebygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatSaieislikedby0%
of
Babyboomers
and17%
of
Gen
Xers,whereas
the
totalshare
ofindustryusers
is8%
and26%,
respectively.37%37%28%26%ForMillennials
andGen
Z,
46%
and
37%
feel
positivelytowards
Saie,versus
37%
and28%.
Socurrently,
forSaie,Gen
Zconnects
most
with
theirbrandcomparedtothe
overall
industryuser.17%8%0%Baby
BoomerIndustryuserGen
ZMillennialsGen
XBrand
enthusiast6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoclean
beauty,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=46,
Saie
enthusiast,
n=873,
clean
beauty
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Saie
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Saieshows
thatwomenareless
likely
to
haveanaffinity
with
thebrandcompared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof9%12%85%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Saiehasalower
proportion
ofLGBTQIA+
consumers
when
comparedtothe
industryusers
ingeneral.41%59%59%
ofmen
likeSaiecompared
to
41%of
women,
whereas
forthe
overallindustry,52%
of
women
usecleanbeautycompared
to
48%
of
men.52%48%85%9%
of
Saieenthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to12%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
clean
beauty,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=46,
Saie
enthusiast,n=873,
clean
beauty
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Saieenthusiasts,
56%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.11%12%Single21%36%4%CoupleSingleparentNuclear56%
ofSaie
enthusiastsarefrom
high-income
households.Saie’s
brandis
generally
enjoyed
morebyconsumers
who
arepartof
anuclearhousehold,
37%
ofSaie
enthusiastshavethiscurrent
livingsituation.17%57%20%37%35%29%21%16%Multi-generational4%4%17%17%ExtendedOther27%7%7%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
clean
beauty,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=46,
Saie
enthusiast,
n=873,
clean
beauty
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
clean
beauty
brands
to
have
honesty
/
trustworthiness,reliability,
and
authenticityBrand
profile:
qualitiesQualitiesuserswant
from
clean
beautybrandsForclean
beauty,the
top
three
qualitiesusers
wantfrom
abrandarehonesty
/trustworthiness,
reliability,
andauthenticity.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Saieusers
alsoappreciate
thesekeyattributes,indicating
Saieexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatSaieenthusiastsareleast
focused
onare
thrill/excitementandsocial
responsibility.ReliabilityExclusivitySaieshouldwork
on
promoting
highvaluetoconvert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
clean
beauty,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
clean
beauty,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;“When
it
comes
toclean
beauty,
whichofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=44,
Saie
users’,n=46,
Saie
enthusiast,
n=873,
clean
beauty
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Saie
fans,
57%
state
that
they
get
excited
about
clean
beauty
productsBrand
profile:
attitudesWhat
doconsumersthink
ofclean
beautyingeneral?65%59%57%54%48%37%36%30%30%29%25%22%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutcleanbeautyproductsIliketotalkabouttopicsrelating
toclean
beautyBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
clean
beauty
do
youagree
with?”;
Multi
Pick;
“When
it
comes
toclean
beauty,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=46,
Saie
enthusiast,
n=873,
clean
beauty
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1161%
of
Saieusers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
clean
beauty,the
average
awarenessof
abrand
intheUnitedStatesis28%.
Awareness
ofSaie,however,
isat19%.Awareness19%
ofU.S.
clean
beautyusers
saytheylikeSaie,compared
to
anindustryaverage
brandpopularity
of30%.18%
ofindustryusers
intheUnitedStatessaythey
useSaie,with
the
average
usageofabrandat25%.BuzzPopularity61%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
71%.Saiehasbeen
noticed
lessinthemedia
compared
toother
brands,with
a“Buzz”score
of16%
compared
to23%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Clean
beauty
‘a(chǎn)wareness’,‘popularity’,
‘usage’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,248,
all
respondents
(awareness),
n=243,
respondents
who
know
the
individual
brand
(popularity),
n=243,
respondents
whoknow
the
individual
brand(usage),
n=44,
respondents
who
have
used
the
individual
brand
(loyalty),
n=243,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Saie
ranks
outside
the
Top
10
in
awareness
within
the
clean
beauty
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofSaieRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Burt’s
Bees70%50%48%43%29%26%25%25%25%24%19%2BareMineralsTheBodyShopHonestBeautyMilkMakeUpJuice
BeautyGlow
RecipeKora
OrganicsCaudalie345Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.678Outofallrespondents,
19%
were
aware
of
Saie.
Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.81%9AwarenessN/A10Merit
Beauty13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Saie
is
19%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofSaieRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Burt’s
Bees66%47%45%36%35%33%33%30%29%27%19%2BareMineralsHonestBeautyTheBodyShopJuice
BeautyGlow
RecipeMilkMakeUpHerbivore
BotanicalsCaudalie34Outofconsumers
who
knew
thebrand,
19%
saidtheyliked
Saie.
ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.567881%9PopularityN/A10Biossance14
Notes:“When
it
comesto
clean
beauty,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=243,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Saie
ranks
outside
the
Top
10
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofSaieRank#
BrandUsage
%56%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
cleanbeauty,which
of
thefollowing
brandshaveyou
usedinthe
past12
months?”.1Burt’s
Bees18%2Glow
RecipeBareMineralsHonestBeautyTheBodyShopHerbivore
BotanicalsMilkMakeUpCaudalie38%336%Outofconsumers
who
knew
thebrand,
18%
saidtheyused
Saie.
Thisranksthemoutsidethe
Top
10compared
to
other
brandssurveyed
inthismarket.434%527%627%727%827%82%9Juice
BeautyBiossance26%UsageN/A1024%15
Notes:“When
it
comesto
clean
beauty,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=243,respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Saie
is
outside
the
Top
10
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofSaie’s
consumersRank#
BrandLoyalty
%90%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Burt’s
Bees2BareMineralsTheBodyShopTower2887%383%39%481%5HonestBeautyRenCleanSkincareBiossance80%678%61%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
clean
beauty,which
of
the
following
brandsareyou
likely
touseagaininthe
future?”.776%8Juice
BeautyGlow
RecipeWELLPEOPLE75%974%Outofrespondents
whohaveused
Saie,61%
saidtheywould
usethe
brandagain.LoyaltyN/A1073%16
Notes:“When
it
comesto
clean
beauty,
which
ofthe
following
brands
are
you
likely
to
use
again
in
the
future?”;
Multi
Pick;
Base:
n=44,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Saie
has
a
score
of
16%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofSaieRank#
BrandBuzz%44%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Burt’s
BeesGlow
RecipeBareMineralsHonestBeautyBiossance16%235%334%Outofconsumers
who
knew
thebrand,
16%
saidtheyhadheardaboutSaie
inthemedia.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.432%528%6Caudalie28%7Juice
BeautyHerbivore
BotanicalsMilkMakeUpIlia27%825%84%925%BuzzN/A1024%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=243,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandundersta
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