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CONSUMER&
BRANDBrandKPIs
for
dishwashing
liquid:Lemi
Shine
in
the
United
StatesConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
1250Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Lemi
Shine’sperformance
inthe
dishwashing
liquidmarket.Fieldwork:July2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202469%
of
Lemi
Shine
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Lemi
Shine’s
branding
resonates
more
with
Gen
Z?Lemi
Shineranksoutsidethe
Top
10
inawarenesswithin
the
dishwashing
liquid
market?Lemi
Shinegenerally
appealstomen
more
thanwomen?Thepopularity
ratingof
Lemi
Shineis19%?Lemi
Shineranksoutsidethe
Top
10
inusage?Among
Lemi
Shineenthusiasts,56%
fallunderthehigh-income
category?Interms
of
loyalty,Lemi
Shine
is
outsidetheTop10
in?Consumers
want
theirdishwashing
liquid
brandstohavereliability,highvalue,andhonesty
/trustworthinessthe
United
States?Lemi
Shinehasascore
of16%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Lemi
Shine
at
69%Brand
profile:
snapshotBrand
performance
of
LemiShineintheUnitedStates69%24%19%17%16%AwarenessPopularityUsageLoyaltyBuzz5Notes:Dishwashing
liquid
‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,244,
all
respondents
(awareness),
n=304,
respondents
who
know
the
individual
brand
(popularity),
n=304,
respondentswho
know
the
individual
brand
(usage),
n=51,
respondents
who
have
used
the
individual
brand
(loyalty),
n=304,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024LemiShine’sbranding
resonatesmore
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations38%35%34%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeLemi
Shine
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatLemi
Shine
islikedby0%
ofBaby
boomers
and28%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is11%
and
30%,
respectively.30%28%25%ForMillennials
andGen
Z,
38%
and
34%
feel
positivelytowards
Lemi
Shine,versus35%
and25%.
Socurrently,forLemi
Shine,Gen
Zconnects
most
withtheirbrandcompared
to
theoverall
industryuser.11%0%Baby
BoomerIndustryuserGen
ZMillennialsGen
XBrand
enthusiast6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestodishwashing
liquid,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=58,
Lemi
Shine
enthusiast,
n=1,165,
dishwashing
liquid
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024LemiShine
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
Lemi
Shine
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.12%86%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Lemi
Shine
hasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.21%41%59%59%
ofmen
likeLemi
Shine
compared
to41%
ofwomen,
whereas
fortheoverallindustry,50%
of
women
usedishwashing
liquid
compared
to
50%
ofmen.50%50%79%21%
ofLemi
Shineenthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to12%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
dishwashing
liquid,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=58,
LemiShine
enthusiast,
n=1,165,
dishwashing
liquid
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Lemi
Shine
enthusiasts,
56%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.9%Single24%34%33%33%12%15%CoupleSingleparentNuclear56%
ofLemi
Shineenthusiastsare
fromhigh-income
households.Lemi
Shine’sbrandisgenerally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
41%
of
Lemi
Shineenthusiastshavethiscurrent
livingsituation.56%7%11%41%21%Multi-generational3%5%23%26%19%ExtendedOther21%2%6%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
dishwashing
liquid,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=58,
Lemi
Shine
enthusiast,
n=1,165,
dishwashing
liquid
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
dishwashing
liquid
brands
to
have
reliability,
high
value,and
honesty
/
trustworthinessBrand
profile:
qualitiesQualitiesuserswant
from
dishwashingliquid
brandsFordishwashing
liquid,the
top
threequalitiesusers
want
from
abrand
arereliability,
high
value,andhonesty
/trustworthiness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Lemi
Shine
users
alsoappreciate
thesekey
attributes,indicating
Lemi
Shineexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatLemi
Shineenthusiastsareleast
focused
on
arethrill/excitement
andsocial
responsibility.ReliabilityExclusivityLemi
Shine
should
work
on
promotingboldness
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
dishwashing
liquid,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;“When
it
comesto
dishwashing
liquid,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comestodishwashing
liquid,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=51,
Lemi
Shine
users’,
n=58,
Lemi
Shine
enthusiast,
n=1,165,
dishwashing
liquid
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Lemi
Shine
fans,
36%
state
that
they
get
excited
about
dishwashingliquid
productsBrand
profile:
attitudesWhat
doconsumersthink
ofdishwashingliquid
ingeneral?62%50%50%45%45%36%36%26%26%20%18%16%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
dishwashing
liquid
topicsrelating
toproductsdishwashingliquidBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
dishwashing
liquid
do
youagree
with?”;
Multi
Pick;“When
it
comesto
dishwashing
liquid,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=58,
Lemi
Shine
enthusiast,
n=1,165,dishwashing
liquid
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1169%
of
Lemi
Shine
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
dishwashing
liquid,the
averageawareness
ofabrandinthe
United
Statesis59%.Awareness
ofLemi
Shine,however,
isat24%.Awareness19%
ofU.S.
dishwashing
liquid
users
saytheylikeLemiShine,compared
toanindustryaverage
brandpopularity
of33%.17%
ofindustryusers
intheUnitedStatessaythey
useLemi
Shine,with
theaverage
usageof
abrand
at28%.BuzzPopularity69%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
77%.Lemi
Shine
hasbeen
noticed
less
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of16%compared
to
22%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Dishwashing
liquid
‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,244,
all
respondents
(awareness),
n=304,
respondents
who
know
the
individual
brand
(popularity),
n=304,
respondentswho
know
the
individual
brand
(usage),
n=51,
respondents
who
have
used
the
individual
brand
(loyalty),
n=304,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024LemiShine
ranks
outside
the
Top
10
in
awareness
within
the
dishwashing
liquidmarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofLemi
ShineRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Dawn92%87%86%83%75%75%66%51%42%37%24%2Gain3CascadeAjax45PalmoliveFinishUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Ivory76%8SeventhGenerationMrs.
MeyersMethodOutofallrespondents,
24%
were
aware
of
Lemi
Shine.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,244,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
Lemi
Shine
is
19%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofLemiShineRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Dawn77%41%40%38%35%34%29%25%24%24%19%2CascadeGain34PalmoliveAjaxOutofconsumers
who
knew
thebrand,
19%
saidtheyliked
Lemi
Shine.ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.56Finish7Grab
GreenEcos881%9Mrs.
MeyersMethodPopularityN/A1014
Notes:“When
it
comesto
dishwashing
liquid,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=304,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024LemiShine
ranks
outside
the
Top
10
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofLemiShineRank#
BrandUsage
%72%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
todishwashing
liquid,
which
of
thefollowing
brandshaveyou
used
inthepast12
months?”.1Dawn17%2PalmoliveCascadeGain35%334%Outofconsumers
who
knew
thebrand,
17%
saidtheyused
Lemi
Shine.ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.434%5Finish30%6Ajax30%7Ecos25%8Grab
GreenMrs.
MeyersMethod21%83%920%UsageN/A1017%15
Notes:“When
it
comesto
dishwashing
liquid,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:
n=304,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
Lemi
Shine
is
outside
the
Top
10
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofLemiShine’sconsumersRank#
BrandLoyalty
%93%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Dawn2Gain84%31%3CascadeFinish82%481%5SeventhGenerationPalmoliveAjax81%681%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
dishwashingliquid,which
ofthefollowing
brandsare
youlikely
touseagaininthe
future?”.781%69%8Mrs.
MeyersMethodIvory79%976%Outofrespondents
whohaveused
Lemi
Shine,69%saidthey
would
usethebrand
again.LoyaltyN/A1071%16
Notes:“When
it
comesto
dishwashing
liquid,
which
ofthe
following
brands
are
youlikely
to
use
againin
the
future?”;Multi
Pick;
Base:n=51,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024LemiShine
has
a
score
of
16%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofLemiShineRank#
BrandBuzz%55%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Dawn16%2CascadeGain32%330%Outofconsumers
who
knew
thebrand,
16%
saidtheyhadheardaboutLemi
Shineinthe
media.
Thisranksthemninth
compared
to
other
brandssurveyed
inthismarket.4Finish25%5Ecos22%6Ajax20%7Grab
GreenPalmoliveLemiShineIvory18%816%84%916%BuzzN/A1014%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=304,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthop
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