Innovationatscale:

GettingyourworkforcereadyforAIandSpatialComputing

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copyright?2024Accenture.Allrightsreserved.

Content

ExecutivesummaryIntroduction

ThoughtleadershipUsecases

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Keytakeaways

Executivesummary|Introduction|Thoughtleadership|Usecases|Keytakeaways

Executivesummary

GenerativeAIandSpatialComputingwillnotonlyreinventhowweworkbutalsoreshapeourworkforceasawhole.Tobereadyforwhat’snext,enterpriseswillneedtoupskilltheirworkforceandensuretheirtechnologyisreadytomeetthecomputationaldemandofthesenewtechnologies.

Newrealities

Technologydisruptionbecamethe#1causeofbusinesschangein2023catapultedbyadvancesinGenerativeAI.Only27%ofAccenturesurveyedcompaniesclaimtheirorganizationsarereadytoscaleupGenAI.*Asa

result,companiesareacceleratingtheexecutionsoftheirtransformationprogramsacrosstalentandtechnology.

InadditiontoAI,SpatialComputingtechnologyisalreadybecominganintegralpartofourenterprisefabricandcouldgrowtobeasgroundbreakingasdesktopandmobile,usheringinaneweraoftechnology

innovation.

Accentureresearchhasfoundthatcompaniesthattakeapeople-centricapproachtoAIcouldcreate$10.3trillionineconomicvalue.*

Thesuccessfuladoptionofthesetechnologieswillrequiresignificantchangemanagement,reinventionandapreparedworkforce.

*WorkReinvented,WorkforceReshaped,WorkersPreparedAccenture2024

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Executivesummary|Introduction|Thoughtleadership|Usecases|Keytakeaways

GenAIisthe#1driverofreinventiontoday

Companytransformationprogramsneedtoshiftfromsiloedusecasestoaholisticapproachthatlooksacrossthe

organization’swholevaluechain.ThoselookingtostayaheadwillneedtoembraceGenAInotonlyasmulti-year

changeagendabutasacontinuousreinvention.ThismeanscompaniesneedmorepeoplewhocanworkwithGenAI,notless.ThereisnoAI-readyworkforcecompaniescanhirenow.Companieswillneedtoprepareworkers,reshape

theirworkforceandreinventworkfortheGenAIera.Thisrequiresinvestinginpeopleandinthetechnologythatwillscalewiththem–andtheirAItoolsets.

Executivesummary|Introduction|Thoughtleadership|Usecases|Keytakeaways

OurfuturewithAI

Inthecomingyears,businesseswillhaveanincreasinglypowerfularrayoftechnologiesattheirdisposalthatwillopennewpathwaystounleashgreaterhumanpotential,productivity,andcreativity.

Enterpriseswillneedtodevelopinvestmentstrategiesthatenableemployeestorealizethevalueofthesenewtools.

Ourrelationshipwithdataischanging-andwithit,howwethink,work,andinteractwithtechnology.Theentirebasisofthedigitalenterpriseisbeingdisrupted.

TheannouncementofGenAIchangedthe“l(fā)ibrarian”modelofsearchtoanew“advisor”modelseeminglyovernight.AndnoweverycompanyisworkingtoimplementLLMs.Withthischangecomestheneedtorethinkourcomputingstructuresandefficiency.

ofCxOsarealreadyusingGenAItosomedegreeintheirworkandnearlyallbelieveGenAIwillbe

transformativefortheircompanyandindustry*

70%

ofclientISVsareintegratingAIinapps

*Source:AccenturePulseofChangeWave10Survey(Sept2023)

**Source:Intelsurvey-PCAIISVadoption(n=48)

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Executivesummary|Introduction|Thoughtleadership|Usecases|Keytakeaways

Spatialcomputing:

HowwewillexperienceAI

ImmersiveexperienceswillcreateseamlessinteractionswithAI.

TodaymostofourinteractionswithGenAIarethroughtext-basedorapplication-baseduserinterfaces,butas

enterprisesscaletheircapabilities,thoseinteractionswillbecomemoreintegratedthroughoutourlivesandourever-evolvingmixedrealities.SpatialComputingwillprovideaninteractivelayerformoreimmersiveAIinteractions.Scalingthehardwaretopowertheseexperienceswillbekeytotheirsuccess.

Executivesummary|Introduction|Thoughtleadership|Usecases|Keytakeaways

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ImmersionthroughSpatialComputing

Immersiveexperiences,empoweredbyspatialcomputing,willblendourdigitalandphysicalrealitieswhilereinventingbusinessmodelstocreatenewhumanconnections.

Overthenextdecade,immersiveexperienceswillrevolutionizevariousaspectsoflifeandbusiness,facilitatinglearning,collaborationandsalesinbothvirtualandaugmentedspaces,2Dand3D,

blurringthelinesandchanginghowweinteract.

Thesechangeswillcreatenewbusinessmodelsandmarketswhilealsochanginghowwelearnandwork.ThischangewillbemoregradualthanGenAI,willoftenbepoweredbyGenAIandwillalso

forcesignificantchangesacrossourenterprisedataandcomputingstructures.

92%

ofexecutivesagreetheirorganizationplanstocreateacompetitive

advantagebyleveragingSpatialComputing.

Thisrevolutionwillgeneratenewlinesofbusinessandtransforminteractionsbetweencustomers,employeesandcompanies.

Source:AccentureTechnologyVision2024

Executivesummary|Introduction|Thoughtleadership|Usecases|Keytakeaways

ReinventionwithGenAI

TheshifttoGenAIwillrequireamulti-yearchangeagendaandcontinuousreinventionpoweredbyamodernizeddatafoundationwithflexiblearchitectureandanefficientandsecuredigitalcore.Ascompaniesscalethistechnology,theywillneedfastercomputingpowerandanempoweredworkforcewithadesiretofacilitatechange.

Executivesummary|Introduction|Thoughtleadership|Usecases|Keytakeaways

Thereinventionofwork

AIisunleashingnewlevelsofproductivityandcreativitywhileforgingapathtothefuturethatisdifferentandfasterthananyprevioustechnologywave.Synthesizingdata,comprehendingnaturallanguageandconvertingunstructureddataintoactionableinsightstakessignificantcomputationalpoweralongwithnewhuman

interfacesandskills.

GenAIwillforceareinventionofwork.Theseskillsarenotreadilyavailableintheworkforce;companiesneedtofocusonenablinganAI-readyworkforce.Enablingemployeeswillrequireupskilling,changemanagement,andAI-readytechnology.

CreatingaGenAIreadyworkforce

OverallenterprisereadinessforGenAImustincludefocusonsustainability,costefficiency,securityandupskillingemployees.

ComparativeanalysisofglobalGenAIadoptionandinnovationscenariosshowsthatmorethan$10.3trillioninadditionaleconomicvaluecanbeunlockedby2038iforganizationsadoptGenAIresponsiblyandatscale.

Intel?CoreTMUltraProcessorsprepareyourworkforcetoleverageImmersivemeetingsandtherapidproliferationofAIacrosstoolsandapps.

Intelisleadingperformanceandreliability,executingawiderangeofAIsoftwarethroughitsglobalAIPCAccelerationProgram.

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Executivesummary|Introduction|Thoughtleadership|Usecases|Keytakeaways

Beyondtheheadsetandthroughthelaptop

Manyimmersiveexperienceplatformsareavailableonbothlaptopandheadset.Byleveraginggamificationtechniquestoenhanceemployeeandcustomerengagement,companiescanutilizebehavioraluserdataforbetteranalytics,helpemployeestapintotherightexpertiseacrosstheglobeandbuildhighlycustomizedandengagingcustomer

experiencestoattractandretainloyalcustomers.

Executivesummary|Introduction|Thoughtleadership|Usecases|Keytakeaways

Poweringtheexperiencesbeyondheadsets

Traditionally,immersiveexperiencesrequiredheadsetstodeliverthehighestfidelity.However,inanenterprisesetting,headsetscanbeinconvenientandcostly.

Manyimmersiveplatformsarenowovercomingthischallengebyofferingaccessibilitythroughbothheadsetsandlaptopdevices.

Thisaccessibilityensuresthatallenterpriseemployeeswithlaptopscanparticipate,maintainingthebenefitsofActiveDirectoryintegrationandenterpriselevelsecurity.

ThecaseforPCimmersion:

Empoweremployeestolearnthroughsimulationwhileretainingthebenefitsofimmersivelearningandcollaboration.

Leveragegamificationtechniques,utilizebehavioraluserdata,andhelpemployeestapintotherightexperienceandexpertiseacrosstheglobe.

Reduceenterpriseoperationalcosts,enhanceengagement,andimproveanalytics.

CreateopportunitiestoleverageSpatialComputingusingfamiliarandcomfortableinterfacesthathaveaneasierbarforentry.

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Executivesummary|Introduction|Thoughtleadership|Usecases|Keytakeaways

Examples:

Collaboration

Virtualteambreakoutsandwatercooler

discussionstoconnectworkinggroupsandpeopleacrosstheorganization

AI+Immersive

Experiencesare

creatingnewrealities

Onboarding

Memorableonboardingexperiencestogetnewhiresexcited,engagedandjob-ready

poweredbyAIagents

GenAIworkforceempowermentandenterpriseclassimmersiveexperienceusecasesprovidesignificantvalueintheworkplace,eachwithitsownuniquebenefitsandsituations:

Learning

Educationalspacestolearnaboutspecific,hardtoreplicatescenariosatwork

BrandLoyalty

Gamifiedexperiencesattractnewcustomerdemographicsandbuildloyalty

Executivesummary|Introduction|Thoughtleadership|Usecases|Keytakeaways

TheAIAccelerant:GenerativeAIpropelsSpatialComputing

opportunities

GenerativeAIwillbeadriverforcostreductionasitreducesoreliminatestheneedforhuman-ledworkoncontentcreation,butitalsoisanunlocktoapreviously

impossiblelevelofscaledpersonalizedservice.Togetherwiththemetaverse,GenAIisthepowerful,personalizedcontentenginethatprovidesthe’front-end’interfaceofspatialcomputingplatforms.

ACCELERATED

Digitaltwin/Environmentcreation

AIisacceleratingourabilitytomakedigitaltwinsofphysicalplaceslikelabsand

manufacturingfacilities.Fasterscanning

techniques,prompt-to-environment,andimage-to-3Dtools,andadvancedanalyticsacceleratethecreationofsimulations,

collaborativespaces,anddigitallearningareas.

ACCELERATED

Learningcontentdevelopmentandevaluationapproaches

Learningcontentplatformsarespeedingup

theircontentproductionworkflowswithAIbyincorporatingco-pilotcapabilities,making

learningdevelopment,engagement,and

evaluationfasterandmorepersonalized.Whathaspreviouslytakenmonthstocreatenow

takesmereweeksorevendays,enablinglearningtobemoreflexibleandadaptive.

PERSONALIZED

synthetichuman

agentsforemployees

Synthetichumanagentsprovideavisual

interfaceforlargelanguagemodels(LLMs).

Theycanserveasamentor,coach,andguideacrossvariousneedswithinthetalentcycle.

Theycanhelponboard,leadimmersivelearningsessions,keeptrackofperformancemetrics,

andprovideapersonalized,on-demandguideacrossvariousenterprisesystems.

PERSONALIZED

synthetichuman

agentsforpatients/customers

Synthetichumanagents,poweredbyLLMs,also

enablemorepersonalized,on-demandadviceandguidanceforpatientsandcustomersthrough

complexinformationaspartofdigitaltherapeuticsefforts.Theycanbedeployedonwebsites,

integratedwithapps,orappearinvirtualimmersivespaces.Thisenablesmoreon-demandcareand

guidancetosupplementhumancapabilities.

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Executivesummary|Introduction|Thoughtleadership|Usecases|Keytakeaways

ImmersiveExperiences:Scalingforadoption

Ashybridworkplacesemerge,globalteamscollaboratemorenaturallyusingimmersivespaces.Outdatedhardwaremayhinderthecomputedemandsofthoseprocessor-intensiveenvironments,soensuringthattherighthardwareisinplacewillbekeyforscaling.Thefutureofvirtualcollaborationandimmersiveexperienceswillstartoffwithfamiliartechnologiesandinterfaces,namelylaptop/desktopexperiences,beforemakingajumptomoremixedrealityplatforms.

COLLABORATION&PEOPLE

Bridgingphysicalspaceinthevirtual

Enterpriseswillbuildcustomimmersivespacesforvirtualteammeetings,collaboration,breakouts&fun,enablingamore

connectedworkexperience.

Digitaltwinsofoffices,warehousesandmanufacturingfloorsallowteamstointeractinwhatfeelsliketherealenvironment,tosafely

experimentwithprocessimprovements&layoutspriortoimplementations.

Thebenefitsofthisapproachincludesreducedtravelcosts,realestatesavings,increasedcollaboration&innovationforhybridwork,employeeengagementandretention.

SCALINGFORSUCCESS

PoweringAI&immersionwiththerighthardware

Guaranteeinganoptimalexperiencenecessitates

hardwarethatcanhandlethedemandingCPUandGPUloadsofprogramslikeMicrosoftMesh.

Intel'sCorei9processorsarewell-suitedtodeliverabasicexperienceandenableemployeestoleverageusecases.

Moreover,thelatestIntel?CoreUltraSeriesprocessorspushthelimitsofmultitaskingperformancetodeliverreal-worldbusinesscomputing,makingacompellingcaseforupgradingtothelatesthardware.

RAPIDADOPTIONFORGROWTHCasestudy:Accenture

Accentureservesasanotablecasestudyfor

Meshadoption,havingsuccessfullyonboardedover300,000newemployeesinAltSpaceandMicrosoftMesh.TheseimmersiveexperiencesallowedAccenturetocreatebothaconsistentanduniqueglobalonboardingexperience.

TheiradoptionofMeshfeatureshasbeenrapid;AccentureenabledAvatarsfor827,000

employeesinMay2023,withover100,000

uniqueself-installedusers,withinonemonthoftheAvatars’launchinTeams.

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Ourfutureisdigital

Tosupportwhat’sNEXTininnovation,wewillneedtechnologythat’sdesignedtosupportthedemandsofthesenewrealities.

ThenewIntel?CoreTMUltraProcessors,includingIntel?AIBoost,supportanewgenerationofpersonalcomputerabletospanthephysical-digitaldivide.

Thesechipswillempowerthetransformationofindividuals’andorganizations’interactionswitheachotherandwiththeworld,strikingtherightbalanceofpowerandperformance.

Thisincludespersonalizingandautomatingmuchofourdailylivesthroughartificialintelligence.

Executivesummary|Introduction|Thoughtleadership|Usecases|Keytakeaways

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