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CONSUMER&
BRANDBrandKPIs
for
drones:
DJI
in
theUnited
StatesConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
DJI’s
performance
inthe
dronemarket.Fieldwork:July-August2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202468%
of
DJI
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??DJI’s
branding
resonates
more
with
Gen
Z?DJIgenerally
appealstomen
more
than
women?DJIrankseighthinawareness
withinthedronemarket?Thepopularity
ratingof
DJIis29%?DJIranksthird
inusage?Among
DJIenthusiasts,44%
fallunderthe
high-income
category?Consumers
want
theirdrone
brandsto
havecoolness,
authenticity,andhigh
value?Interms
of
loyalty,DJIis
ninth
inthe
United
States?DJIhasascore
of27%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
DJI
at
68%Brand
profile:
snapshotBrand
performance
of
DJIintheUnitedStates68%29%27%27%20%AwarenessPopularityUsageLoyaltyBuzz5Notes:Drones‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=249,
respondents
who
know
the
individual
brand
(popularity),
n=249,
respondents
who
know
theindividual
brand(usage),
n=66,
respondents
who
have
used
the
individual
brand(loyalty),
n=249,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024DJI’s
branding
resonatesmore
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations45%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeDJIbygeneration
versus
the
shareof
industryusers
ingeneral,
we
cansee
thatDJIis
likedby4%
of
Babyboomers
and
16%
of
Gen
Xers,whereasthe
total
shareof
industryusers
is5%
and
21%,respectively.38%36%34%21%ForMillennials
andGen
Z,
34%
and
45%
feel
positivelytowards
DJI,versus
38%
and36%.
Socurrently,forDJI,Gen
Zconnects
most
with
theirbrandcompared
totheoverall
industryuser.16%5%4%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestodrones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
Base:
n=73,
DJIenthusiast,
n=415,
drone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024DJI
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
DJIshows
thatwomen
areless
likely
tohaveanaffinitywiththebrandcompared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof10%87%14%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
DJIhasahigherproportion
ofLGBTQIA+
consumers
when
comparedtothe
industryusers
ingeneral.30%70%39%61%70%
ofmen
likeDJIcompared
to
30%
ofwomen,
whereas
forthe
overall
industry,61%
ofmen
usedrones
compared
to39%
ofwomen.85%14%
ofDJIenthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to10%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
drones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=73,
DJIenthusiast,
n=415,drone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
DJI
enthusiasts,
44%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.12%Single25%39%10%14%44%CoupleSingleparentNuclear44%
ofDJIenthusiastsare
fromhigh-income
households.DJI’s
brandisgenerally
enjoyed
more
byconsumers
who
arepartof
anextendedhousehold,
36%
ofDJIenthusiastshavethiscurrent
living
situation.12%11%14%15%36%25%38%Multi-generational8%6%36%ExtendedOther20%18%8%8%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
drones,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=73,
DJI
enthusiast,
n=415,
drone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
drone
brands
to
have
coolness,
authenticity,
and
highvalueBrand
profile:
qualitiesQualitiesuserswant
from
drone
brandsAuthenticityFordrones,
the
topthree
qualitiesuserswant
fromabrandare
coolness,authenticity,andhigh
value.50%40%30%20%10%0%Thrill/ExcitementBoldnessClevernessDJIusers
alsoappreciate
these
keyattributes,indicating
DJIexudes
thesequalities.SustainabilitySocialresponsibilityCoolnessThequalitiesthatDJIenthusiastsareleast
focused
onare
social
responsibilityandinclusiveness.ReliabilityExclusivityDJIshould
work
on
promoting
reliabilitytoconvert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
drones,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
todrones,
which
of
the
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
drones,which
ofthe
followingbrands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=66,
DJIusers’,n=73,
DJIenthusiast,
n=415,
drone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
DJI
fans,
40%
state
that
they
get
excited
about
dronesBrand
profile:
attitudesWhat
doconsumersthink
ofdronesingeneral?40%37%36%36%34%32%30%29%25%23%20%18%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutdronesIliketotalkabouttopicsrelating
todronesBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
drones
do
youagree
with?”;
Multi
Pick;“When
it
comesto
drones,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=73,
DJI
enthusiast,
n=415,
drone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1168%
of
DJI
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
drones,
theaverage
awareness
of
abrandinthe
United
Statesis20%.
Awareness
of
DJI,however,
is
at20%.Awareness28%
ofU.S.
drone
userssay
theylike
DJI,compared
toanindustryaverage
brandpopularity
of27%.27%
ofindustryusers
intheUnitedStatessaythey
useDJI,with
theaverage
usageof
abrand
at20%.BuzzPopularity68%
ofbrandusers
saythey
would
usethe
brandagain,compared
toanaverage
loyalty
score
of
69%.DJIhasbeen
noticed
more
inthe
media
compared
toother
brands,with
a“Buzz”score
of27%
compared
to22%.Sooverall,
the
results
showtheir
performance
tobeaverage
compared
tothe
industry.LoyaltyBrandUsageIndustryaverage12
Notes:Drones‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=249,
respondents
who
know
the
individual
brand
(popularity),
n=249,
respondents
who
know
theindividual
brand(usage),
n=66,
respondents
who
have
used
the
individual
brand(loyalty),
n=249,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024DJI
ranks
eighth
in
awareness
within
the
drone
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofDJIRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1XiaomiParrotRevell25%23%23%21%21%21%20%20%20%19%20%234techrc3DRoboticsPotensicRyze5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.678DJIOutofallrespondents,
20%
were
aware
of
DJI.Thisranksthemeighthcompared
toother
brandssurveyed
inthismarket.80%9AutelAwarenessN/A10HolyStone13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
DJI
is
29%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofDJIRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Xiaomi3DRoboticsHolyStoneParrot40%39%36%36%32%29%29%28%28%26%229%34Outofconsumers
who
knew
thebrand,
28%
saidtheyliked
DJI.Thisranksthemseventh
compared
tootherbrandssurveyed
inthismarket.5DEERCAutel67DJI71%8Revell9PotensicEachinePopularityN/A1014
Notes:“When
it
comesto
drones,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=249,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024DJI
ranks
third
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofDJIRank#
BrandUsage
%32%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
drones,which
of
the
following
brandshaveyou
used
inthepast12
months?”.1HolyStone3DRoboticsDJI229%27%327%Outofconsumers
who
knew
thebrand,
27%
saidtheyused
DJI.Thisranksthemthirdcompared
tootherbrandssurveyed
inthismarket.4Parrot26%5XiaomiAutel25%624%7DEERC22%73%8PotensicHubsanEachine21%920%UsageN/A1019%15
Notes:“When
it
comesto
drones,which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;
Base:
n=249,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
DJI
is
ninth
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofDJI’sconsumersRank#
BrandLoyalty
%85%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.13DRobotics2XiaomiYuneecAutel82%32%377%476%5techrcParrotSYMA74%672%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
drones,
which
ofthe
following
brandsareyou
likely
to
useagaininthefuture?”.770%68%8HolyStoneDJI69%968%Outofrespondents
whohaveused
DJI,68%
saidtheywould
usethe
brandagain.LoyaltyN/A10Revell68%16
Notes:“When
it
comesto
drones,which
ofthe
following
brands
areyoulikely
touse
again
in
the
future?”;
Multi
Pick;Base:
n=66,respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024DJI
has
a
score
of
27%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofDJIRank#
BrandBuzz%38%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.13DRobotics2DEERCAutel29%27%329%Outofconsumers
who
knew
thebrand,
27%
saidtheyhadheardaboutDJIinthe
media.
Thisranksthemfourthcompared
to
other
brandssurveyed
inthismarket.4DJI27%5ParrotEachineHubsanHolyStoneXiaomiPotensic25%624%724%73%824%921%BuzzN/A1020%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=249,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudiences?
TrackbrandKPIs?
Analyzecompetitivelandscapes?
Monito
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