UnitThreeOfficeActivitiesInthisunityouwilllearnabout:1.Thecommonofficework2.Successfultelephoning3.Conductingeffectivebusinessmeeting4.Howtowritefaxes5.BusinessDiningEtiquetteAttheendofthisunit,youwillbeableto:1listensuccessful2writeafax3learnvocabularyonofficesupplies4finishactivitiesaboutofficework5learncasestudyBeforeyoulearn

Doyouknowwhataretheseoffice-suppliesinEnglish?BasicwordslearningListening2025-10-23SBtron5PleasetellyouranswerstolisteningVocabularyLearningrequire/requiredfor/type/typingonthecomputer/filingpapers/takemessage/perform/accuratelyprevious/contradict/preferto/corridor/mainoffice/BeforeyoulistenYoushouldknowthewordsbelowOpenyourmouthTask1Trytospeakouttheoffice-suppliesinEnglish1.Tape(dispenser)

2.Paperclipholder

3.Ruler

4.Paperclips

5.Pushpins

6.Bulldogclip

7.Scissors

8.CorrectionFluid(white-out)

9.Pencilsharpener

10.Calculator

11.Stapler

12.Staples

13.Pen

14.Pencil

15.Eraser(=rubber)

16.Highlighter

17.Hole-punch

18.Rubberbands(elasticbands)ReadingFenglinstartedworktodayandshemustlearnalotofknowledgeintheworkplace,sosheconsultedherteacheronhowtofitinatwork.,let’sreadandlearntogetherwithher.Howtofitinatwork?ReadingPleaseanswerthequestionsbelow:1Atthebeginningofyoujob,whatdoyoudowilldetermineyourfuturewiththefirm?2Howtobuildtherelationshipinoffice?3Whatattitudeandbehavioryoushouldhaveatwork?4Howtocommunicatewellinyouroffice?ActivityPleasefinishactivities1-4individuallyorwithyourpartnersWriting

★Creatinganeffectiveagendaisoneofthemostimportantelementsforaproductivemeeting.

★CreatingaFaxmakesthecommunicationwithclientsmoreeffectivelyTrytolearntheformulateofagendaandFax★2025-10-23SBtron12HowtoMakeanAgenda

Creatinganeffectiveagendaisoneofthemostimportantelementsforaproductivemeeting.Herearesomereasonswhythemeetingagendaissoimportant.

TheAgendacommunicatesimportantinformationsuchas:

1.topicsfordiscussion

2.presenterordiscussionleaderforeachtopic

3.timeallotmentforeachtopic

providesanoutlineforthemeeting(howlongtospendonwhichtopics)canbeusedasachecklisttoensurethatallinformationiscoveredletsparticipantsknowwhatwillbediscussedifit'sdistributedbeforethemeeting.Thisgivesthemanopportunitytocometothemeetingpreparedfortheupcomingdiscussionsordecisions.providesafocusforthemeeting(theobjectiveofthemeetingmustbeclearlystatedintheagenda)

HowtoCreateanEffectiveAgenda

1.Sendane-mailstatingtherewillbeameeting,thegoalofthemeetingaswellastheadministrativedetailssuchaswhenandwhereitwillbe.Askthoseinvitedtoacceptordeclinethemeeting.Makeitclearthatoncetheyhaveacceptedthemeeting,theyareexpectedtoattend.2.Askparticipantsrequestinganagendaitemtocontactyounolessthantwodaysbeforethemeetingwiththeirrequestandtheamountoftimetheywillneedtopresentit.3.Oncealloftheagendarequestshavebeensubmittedtoyou,summarizetheminatableformatwiththeheadingsAgendaItem,PresenterandTime.Whenpeopleacceptanhourmeeting,theyexpecttobefinishedinanhour.Whenmeetingsgoovertime,

peoplegenerallytendtogetuneasy.It'sbettertoschedule50

minutesofdiscussionintoanhourtimeslot.Thiswayyouhave10minutestospareandifyougetdonealittleearly,peoplewillbepleased.4.Sendtheagendatoallthemeetingparticipantsthedaybeforethemeetingwithareminderofthemeetinggoals,location,timeandduration.Atthistime,askthepresentersiftheyarehappywiththeorderinwhichtheywillbespeakingandtheamountoftimetheyhavebeenallocated.5.Ofcourse,themostimportantpartofcreatinganeffectiveagendaistofollowitduringthemeetingAgendaandFax

Agenda(meeting)Anagendaisalistofmeetingactivitiesintheorderinwhichtheyaretobetakenup,bybeginningwiththecalltoorderandendingwithadjournment(休會(huì)延期）.Itusuallyincludesoneormorespecificitemsofbusinesstobediscussed.Itmay,butisnotrequiredto,includespecifictimesforoneormoreactivities.Anagendamayalsobecalledadocket.TypicallayoutofanagendaTheagendaisusuallyheadedwiththedate,timeandlocationofthemeeting,followedbyaseriesofpointsoutliningtheorderoftheagendaandallthecompletethingmadeupbythesecretaryandmembersoftheexecutive:Pointsonatypicalagendamayinclude:Welcome/openmeetingApologiesforabsenceApproveminutesofthepreviousmeetingMattersarisingfromthepreviousmeetingAlistofspecificpointstobediscussed—thissectioniswherethebulkofthediscussionaswellasdecisionsinthemeetingusuallytakesplaceAnyotherbusiness(AOB)—allowingaparticipanttoraiseanotherpointfordiscussion.Arrange/announcedetailsofnextmeetingClosemeetingItemsContent

–time–space–risk--process–people-outcome--purpose-contextFAXAfaxsheetisverysimple.Itshouldhavethe