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CONSUMER&
BRANDBrandKPIs
for
grocery
stores:Budgens
in
the
United
KingdomConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
1250Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Budgens’performance
inthegrocery
store
market.Fieldwork:June2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202447%
of
Budgens
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Budgens’brandingresonates
more
with
Millennials?Budgensranksoutside
the
Top
10
inawarenesswithin
the
grocery
store
market?Budgensgenerally
appealstomen
more
thanwomen?Thepopularity
ratingof
Budgensis10%?Among
Budgensenthusiasts,43%
fallunderthe
high-
?Budgensranksoutside
the
Top
10
inusageincome
category?Interms
of
loyalty,Budgensis
outsidethe
Top
10
in?Consumers
want
theirgrocery
store
brandstohavethe
United
Kingdomreliability,
honesty
/trustworthiness,
and
friendliness?Budgenshasascore
of7%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awareness
is
the
highest
scoring
KPI
for
Budgens
at
56%Brand
profile:
snapshotBrand
performance
of
Budgens
intheUnitedKingdom56%47%10%10%7%AwarenessPopularityUsageLoyaltyBuzz5Notes:Grocery
stores‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents(awareness),
n=694,
respondents
who
know
the
individual
brand
(popularity),
n=694,
respondents
whoknow
the
individual
brand(usage),
n=66,
respondents
who
have
used
the
individual
brand
(loyalty),
n=694,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Budgens’
branding
resonatesmore
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations48%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeBudgensbygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatBudgensislikedby
1%
of
Baby
boomers
and19%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is11%
and
31%,
respectively.33%31%31%25%19%ForMillennials
andGen
Z,
48%
and
31%
feel
positivelytowards
Budgens,versus
33%
and25%.
So
currently,forBudgens,Millennials
connect
most
with
theirbrandcompared
to
theoverall
industryuser.11%1%Baby
BoomerIndustryuserGen
ZMillennialsGen
XBrand
enthusiast6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestogrocery
stores,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:n=67,
Budgens
enthusiast,
n=1,239,
grocery
storeusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Budgens
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Budgensshows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof9%15%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Budgenshasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.36%64%64%
ofmen
likeBudgenscompared
to36%
ofwomen,
whereas
fortheoverallindustry,51%
of
women
usegrocerystores
compared
to49%
of
men.51%49%88%85%15%
ofBudgens
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to9%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
grocery
stores,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=67,
Budgensenthusiast,
n=1,239,
grocery
storeusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Budgens
enthusiasts,
43%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.18%20%Single34%9%43%CoupleSingleparentNuclear43%
ofBudgens
enthusiastsarefromhigh-income
households.Budgens’
brandis
generally
enjoyedmore
byconsumers
who
arepartof
anextended
household,
19%
ofBudgensenthusiastshavethiscurrent
livingsituation.20%12%12%34%32%33%28%28%Multi-generational6%3%19%14%30%ExtendedOther3%4%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
grocery
stores,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=67,
Budgens
enthusiast,
n=1,239,
grocery
store
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
grocery
store
brands
to
have
reliability,
honesty
/trustworthiness,
and
friendlinessBrand
profile:
qualitiesQualitiesuserswant
from
grocery
store
brandsForgrocery
stores,
thetopthreequalitiesusers
want
from
abrand
arereliability,
honesty
/trustworthiness,
andfriendliness.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%Budgensusers
alsoappreciate
these
keyattributes,indicating
Budgensexudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatBudgensenthusiastsareleast
focused
on
arethrill/excitement
andboldness.ReliabilityExclusivityBudgensshould
work
on
promotingsustainabilityto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
grocery
stores,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
togrocery
stores,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
“When
it
comes
togrocery
stores,which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;
Base:
n=66,
Budgens
users’,n=67,
Budgens
enthusiast,
n=1,239,
grocery
store
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Budgens
fans,
43%
state
that
they
get
excited
about
grocery
storesBrand
profile:
attitudesWhat
doconsumersthink
ofgrocery
stores
ingeneral?43%40%40%40%39%35%29%28%28%26%22%21%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trustgrocery
storestopicsrelating
togrocery
storesBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
grocery
stores
do
youagreewith?”;
Multi
Pick;“When
it
comesto
grocery
stores,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=67,
Budgens
enthusiast,
n=1,239,
grocerystoreusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1147%
of
Budgens
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
grocery
stores,
theaverageawareness
ofabrandinthe
United
Kingdomis80%.Awareness
ofBudgens,however,
isat56%.Awareness10%
ofUK
grocery
store
users
saytheylikeBudgens,compared
to
anindustryaverage
brandpopularity
of30%.10%
ofindustryusers
intheUnitedKingdomsaytheyuseBudgens,with
the
average
usageofabrandat28%.BuzzPopularity47%
ofbrandusers
saythey
would
usethe
brandagain,compared
toanaverage
loyalty
score
of
74%.Budgenshasbeen
noticed
lessinthemedia
comparedtootherbrands,with
a“Buzz”
score
of
7%
comparedto16%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Grocery
stores‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents(awareness),
n=694,
respondents
who
know
the
individual
brand
(popularity),
n=694,
respondents
whoknow
the
individual
brand(usage),
n=66,
respondents
who
have
used
the
individual
brand
(loyalty),
n=694,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Budgens
ranks
outside
the
Top
10
in
awareness
within
the
grocery
store
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofBudgensRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Tesco98%97%95%95%95%95%93%92%92%87%2Asda3Aldi4Sainsbury'sMorrisonsLidl44%5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.56%67IcelandCo-op8Outofallrespondents,
56%
were
aware
of
Budgens.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.9Marks
&SpencerWaitroseAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
Budgens
is
10%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofBudgensRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Tesco59%55%55%47%46%42%38%38%34%27%10%2Asda3Aldi4Sainsbury'sLidlOutofconsumers
who
knew
thebrand,
10%
saidtheyliked
Budgens.
ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.56Marks
&SpencerIceland78MorrisonsCo-op90%9PopularityN/A10Farmfoods14
Notes:“When
it
comesto
grocery
stores,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=694,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Budgens
ranks
outside
the
Top
10
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofBudgensRank#
BrandUsage
%62%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
grocerystores,
which
ofthefollowing
brandshaveyou
used
inthe
past12
months?”.1Tesco10%2Asda56%3Aldi53%Outofconsumers
who
knew
thebrand,
10%
saidtheyused
Budgens.
Thisranksthemoutsidethe
Top
10compared
to
other
brandssurveyed
inthismarket.4Sainsbury'sLidl48%545%6MorrisonsCo-op39%739%8Iceland37%90%Usage9Marks
&SpencerFarmfoods37%N/A1022%15
Notes:“When
it
comesto
grocery
stores,
which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;Base:
n=694,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
Budgens
is
outside
the
Top
10
in
the
United
KingdomBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofBudgens’consumersRank#
BrandLoyalty
%90%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Tesco2Marks
&SpencerSainsbury'sAldi89%388%488%47%5MorrisonsLidl85%53%684%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
grocery
stores,which
of
the
following
brandsareyou
likely
touseagaininthe
future?”.7Asda84%8IcelandWaitroseCo-op83%981%Outofrespondents
whohaveused
Budgens,47%
saidthey
would
usethebrand
again.LoyaltyN/A1079%16
Notes:“When
it
comesto
grocery
stores,
which
ofthe
following
brands
are
youlikely
touse
againin
the
future?”;
Multi
Pick;Base:n=66,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Budgens
has
a
score
of
7%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofBudgensRank#
BrandBuzz%35%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.7%1Asda2Tesco34%3Aldi34%Outofconsumers
who
knew
thebrand,
7%
saidtheyhadheardaboutBudgens
inthemedia.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.4Marks
&SpencerSainsbury'sLidl24%524%623%7Iceland21%8Co-op19%93%Buzz9MorrisonsFarmfoods17%N/A1014%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=694,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstan
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