01UnitThreeHousekeepingServiceonBoard1LessonOneLaundryService—CollectingandReturningClothesLessonTwoTheChildrenStainedtheCarpet—HandlingtheStains2目錄CONTENTS1LessonOneLaundryService—CollectingandReturningClothesLessonOneLaundryService—CollectingandReturningClothes1.laundryservice洗衣服務(wù)2.attendant/??tend?nt/n.服務(wù)員;乘務(wù)員3.confirm/k?n?f??m/v.確認4.request/rI?kwest/n.要求;請求5.item/?aIt?m/n.一件;一項6.charge/t?ɑ?d?/n.費用7.incase如果;萬一8.fillin填寫9.worn-outitem破損的衣服10.inemergency加急;緊急NewWordsandExpressionsLessonOneLaundryService—CollectingandReturningClothes[1]MalecónTheMalecón(哈瓦那的一個海濱名)(officiallyAvenidadeMaceo)isabroadesplanade(供人們散步的道),roadwayandseawallwhichstretchesfor8kmalongthecoastinHavana,Cuba,fromthemouthofHavanaHarborinOldHavana,alongthenorthsideoftheCentroHabananeighborhood,endingintheVedadoneighborhood.ThemainpurposeofbuildingtheMalecónwastoprotectHavanafromthewaterandthesocalledNortes,butinreality,itwoundupservingmorefornighttimepromenadesbyHabaneros(哈瓦那人),forloversandmostofallforindividualfishermen.Tocelebratetheconstructionofthefirst500msectionoftheMalecón,theAmericangovernmentbuiltabeautifulroundaboutattheintersectionofPaseodelPrado,which,accordingtoarchitectsoftheperiod,wasthefirstonebuiltinCubawithsteel-reinforcedconcrete.Infrontoftheroundabout,whereeverySundaybandsplayedCubanmelodies,theMiramarHotelwasbuilt,whichwasverymuchinfashionforthefirst15yearsofindependenceandwhichwasthefirstonewherethewaitersworetuxedos(dinnerjackets),vests(waistcoats)withgoldbuttons,anddidnothavemoustaches.NotesLessonOneLaundryService—CollectingandReturningClothes[2]drycleaning,washingorpressingonly干洗、水洗或凈燙[3]Forexpressservice,guestshavetopayanextrachargeof50%.對于快洗服務(wù),客人需額外付50%的費用。[4]DNDDND是”DONOTDISTURB”(請勿打擾)的縮寫。[5]Anyworn-outitemshouldbeinformedofguests,andtheattendantsshouldmakesurewhethertheseitemsneedtobewashed.客房服務(wù)人員如發(fā)現(xiàn)衣物有任何破損應(yīng)通知顧客,并且要確認這樣的衣物是否需要清洗。[6]Beforereturning,itisnecessaryforattendantstocheckinformationabouttheclothes,justasisthecasewhilecollectingthem.和收取衣物時一樣,在歸還衣物時,客房服務(wù)人員也要確認與之相關(guān)的信息。NotesKnowledgeLinkLessonOneLaundryService—CollectingandReturningClothesTipsforLaundryService1.IntroductionofLaundryService(1)Forclothesreceivedfrom10:00amto12:00am,we’lldeliverthemtoyourroomby6:00pmthesameday;andforthosereceivedafter12:00am,youmaygetthembackby6:00pmthenextday.您在早上10點至12點之間送洗的衣物,我們會在當日晚上6點以前送回您房里;中午12點以后送洗的衣物,您會在第二天下午6點前收到。(2)I’mafraiditistoolatefortoday’slaundry.現(xiàn)在恐怕已經(jīng)過了今天的洗衣時間。(3)Thelaundryformsandbagsareonthetopright-handdeskdrawer.洗衣單和洗衣袋在寫字臺的右邊第一個抽屜里。(4)Weprovideexpressservicetoguests,butyouneedtopayanextrachargeof50%.我們?yōu)轭櫩吞峁┛煜捶?wù),但是您需要額外付50%的費用。KnowledgeLinkLessonOneLaundryService—CollectingandReturningClothes2.CollectingClothes(1)Pleasefillinthelaundryform.請?zhí)顚懴匆聠巍?2)Wewilldeliverittoyourroombytomorrownoon.我們會在明天中午以前送回您的房間。(3)Thereisanextrachargeof50%forquickservice.快速服務(wù)要外加50%的費用。(4)Wecandeliveritwithin4hoursata50%extracharge.我們可以在4小時內(nèi)送回,但要加收50%的費用。(5)Isthisforpressingonly?這只要燙干對嗎?(6)I’msorry,butwedon’thavethenecessaryspecialequipmenttocleanleather.很抱歉,我們沒有清洗皮料所需要的特別工具。KnowledgeLinkLessonOneLaundryService—CollectingandReturningClothes3.DeliveringClothes(1)Thereisaminorproblemwithyourlaundry.您要送洗的衣服有點小問題。(2)Theitemsinyourbagdon’tmatchupwiththeitemsonthelaundrylist.洗衣袋里的衣物與洗衣單上登記的不符。(3)ThereshouldbethreeT-shirtsinyourbag,butthereareonlytwo.您的洗衣袋里應(yīng)有三件T恤,但是這里只有兩件。(4)Thereisabrainyourbag,butitisn’tmarkedontheform.您的洗衣袋里有一件文胸,但是洗衣單上沒有標出來。(5)Onesockismissing.少了一只襪子。(6)Ican’tfindthemrightnow.Justsendthelaundryasitis.我找不著了,就這些吧。(7)Couldyoufilloutanewform,please?請您重新填寫一張表格好嗎?(8)Couldyousignforthechange?請您在“變更”這里簽名好嗎?LessonOneLaundryService—CollectingandReturningClothes4.TermsofDealingwithClothesCleaningAsanattendantoflaundrydepartment,gettingfamiliarwithskillsofwashingclothesofdifferentmaterialisessential.Doyouknowthemeaningoffollowingsigns?Trytobeartheminmind.KnowledgeLink2LessonTwoTheChildrenStainedtheCarpet—HandlingtheStainsLessonTwoTheChildrenStainedtheCarpet—HandlingtheStains1.episode/?epIs??d/n.插曲;一段情節(jié)2.Knockover打翻3.stain/steIn/v.污染n.污漬4.carpet/?kɑ?pIt/n.地毯5.remove/rI?mu?v/v.移除;除去6.spray/spreI/v.噴7.carpetshampoo地毯清洗劑8.brush/br??/n.刷子v.刷9.instruction/In?str?k??n/n.指示;說明10.trolley/?tr?lI/n.手推車NewWordsandExpressionsLessonTwoTheChildrenStainedtheCarpet—HandlingtheStains11.curtain/?k??tn/n.窗簾12.ashtray/???treI/n.煙灰缸13.flush/fl??/v.用水沖洗14.acid/??sId/n.酸15.strip/strIp/v.取走(床上的)被褥16.soiledlinen臟衣物17.bathroom/?bɑ?θru?m/n.浴室18.adjust/??d??st/v.調(diào)節(jié)19.vacuum/?v?kj??m/v.用真空吸塵器清掃20.furniture/?f??nIt??/n.家具21.put...inplace把……放回原處NewWordsandExpressionsNotesLessonTwoTheChildrenStainedtheCarpet—HandlingtheStains[1]10thWeddingAnniversary結(jié)婚十周年紀念日,稱為錫婚,因為它像錫器一樣柔韌但不易破碎。[2](Knockingatthedoor3times)Housekeeping!(敲三下門)客艙服務(wù)員!郵輪上在進入客艙前必須敲門,通常敲三下并通報身份。若無人應(yīng)答,則重復(fù)三次,然后才能自己開門。開門前應(yīng)先虛掩房門,再次通報身份,確定無人后才能完全打開房門。[3]carpetshampoo地毯清洗劑Foodandbeveragestains,e.g.coffee,juices,etc.canberemovedwithcarpetshampoo.食品和飲料污漬,例如咖啡、果汁,可以使用地毯清潔劑清除。[4]Wedoappreciatethe