TechnicalSupport-StudentLearningSituationAnalysisReportTemplate(EnglishVersion)

1.Introduction

2.DataSources

Toensureaccuracy,datawascollectedfrommultiplechannels:

LearningManagementSystem(LMS)：Accesslogs(loginfrequency,timespentpermodule),assignmentsubmissionrecords,andforumparticipationdata.

TechnicalSupportTickets：Student-reportedissues(e.g.,platformnavigation,toolfunctionality,accesserrors)andresolutiontimelines.

Optional:Surveys/Interviews：Qualitativefeedbackontechnologyusabilityandlearningchallenges(supplementaryfordeeperinsights).

3.AnalyticalDimensions

3.1LearningEngagement

InteractiveParticipation：Numberofforumposts/replies,groupprojectcontributions,andreal-timesessionattendance(ifapplicable).

3.2KnowledgeMastery

SkillApplication：Performanceinpracticaltasks(e.g.,codingassignments,labsimulations)andtransferofknowledgeacrossmodules.

3.3TechnologyUtilization

ToolProficiency：Usageofintegratedtools(e.g.,virtuallabs,collaborativeplatforms)andself-reportedconfidence(fromsurveys).

3.4LearningProgress

4.AnalysisResults

Presentdata-driveninsightswithvisualaids(tables,charts)andnarrativeexplanations:

4.1LearningEngagementTrends

FromLMSlogs,65%ofstudentslogindaily,while25%accesstheplatform3–4timesweekly.However,10%showinfrequentaccess(≤2times/week),correlatingwithlowerassignmentsubmissionrates(70%vs.95%fordailyusers).

Forumparticipation:40%ofstudentscontribute≥3posts/week,but30%havenoposts,indicatingpassiveengagement.

4.2KnowledgeGapsIdentified

InUnit2’salgebraquiz,60%ofstudentsstruggledwith“quadraticequationapplications”(Item7),revealinganeedfortargetedreview.

4.3Technology-RelatedChallenges

Toolproficiency:40%ofstudentsreportedlowconfidenceinusingthevirtuallabtool,citing“unclearnavigation”asabarrier.

5.1InstructionalAdjustments

Forlow-engagementstudents:Implementpersonalizednudges(e.g.,automatedremindersforpendingtasks)andsmall-groupcollaborativeactivities(e.g.,peer-ledforumdiscussions)toincreaseinteraction.

Forknowledgegaps:Designtargetedreviewmodules(e.g.,interactivetutorialsforquadraticequations)andassignformativepracticetaskswithinstantfeedback.

5.2TechnicalSupportOptimization

Resolvefileuploadissues:UpdatetheLMStosupportmorefileformats(e.g.,.docx,.jpg)orprovideclearformattingguidelines.

Enhancetoolusability:Simplifythevirtuallabinterfaceandcreatestep-by-stepvideotutorialsfornewfeatures.

5.3PersonalizedLearningStrategies

Forstudentswithdelayedprogress:Offerflexibledeadlinesorone-on-onetutoring(viavideoconferencingtools)toaddressfoundationalgaps.

Forhigh-performingstudents:Provideenrichmenttasks(e.g.,advancedcodingchallenges)todeepenmastery.

6.Conclusion

7.Appendices(Optional)

AppendixA:DataTables：