2026年中職第一學(xué)年（旅游英語(yǔ)應(yīng)用）景區(qū)服務(wù)用語(yǔ)綜合測(cè)試題

（考試時(shí)間：90分鐘滿分100分）班級(jí)______姓名______一、單項(xiàng)選擇題（總共15題，每題2分，從每題所給的四個(gè)選項(xiàng)中，選出最佳選項(xiàng)）1.當(dāng)游客詢問(wèn)景區(qū)某個(gè)景點(diǎn)的位置時(shí)，你可以說(shuō)：A.It'sveryfar.B.Youcan'tmissit.C.It'soverthere.D.It'snothere.2.若游客想了解景區(qū)內(nèi)的活動(dòng)安排，你應(yīng)回答：A.Wedon'thaveanyactivities.B.Youcanaskothers.C.Hereisthescheduleofactivities.D.It'snoneofyourbusiness.3.當(dāng)游客對(duì)景區(qū)景色表示贊美時(shí)，你合適的回應(yīng)是：A.Thanks.B.It'sjustso-so.C.Iknowit'sbeautiful.D.Gladyoulikeit.4.游客詢問(wèn)景區(qū)門(mén)票價(jià)格，你正確的回答是：A.Itdependsonyou.B.Theticketpriceis[具體金額].C.It'sverycheap.D.Youcanbargain.5.若游客找不到自己的團(tuán)隊(duì)了，你會(huì)說(shuō)：A.Don'tworry.Letmehelpyoufindthem.B.It'syourownproblem.C.Idon'tknow.D.Theymayhaveleft.6.當(dāng)游客詢問(wèn)景區(qū)內(nèi)是否有餐廳時(shí)，你回答：A.Yes,thereisarestaurantoverthere.B.Wedon'tprovidefood.C.Youcaneatoutside.D.It'snotimportant.7.游客詢問(wèn)某個(gè)景點(diǎn)的開(kāi)放時(shí)間，你應(yīng)告知：A.Wheneveryouwant.B.Itopensfrom...to...C.It'salwaysopen.D.Youcanchecklater.8.若游客對(duì)景區(qū)服務(wù)提出建議，你說(shuō)：A.Wedon'tneedyouradvice.B.Thanksforyoursuggestion.We'llconsiderit.C.That'sstupidadvice.D.Itdoesn'tmatter.9.當(dāng)游客詢問(wèn)如何去景區(qū)的另一個(gè)地方時(shí)，你指示：A.Gostraightandthenturnleft/right.B.Youcanfindityourself.C.It'salongway.D.Justfollowothers.10.游客詢問(wèn)景區(qū)內(nèi)是否有紀(jì)念品店，你回答：A.No,wedon'tsellsouvenirs.B.Thereisasouvenirshopneartheexit.C.Souvenirsareveryexpensive.D.Youdon'tneedsouvenirs.11.若游客在景區(qū)迷路了，你首先會(huì)：A.Leavehimalone.B.Askforhelpfromothers.C.Trytocalmhimdownandhelphimfindtheway.D.Lethimcallhisfriends.12.當(dāng)游客詢問(wèn)景區(qū)的歷史背景時(shí)，你應(yīng)：A.I'mnotsure.B.Hereissomeinformationaboutthehistoryofthescenicarea.C.Ithasnohistory.D.Youcansearchonline.13.游客詢問(wèn)景區(qū)內(nèi)是否可以拍照，你說(shuō)：A.No,youcan'ttakephotos.B.Youcantakephotoseverywhere.C.Youcantakephotosinpermittedareas.D.It'snotallowedtotakephotoshere.14.若游客對(duì)景區(qū)的某個(gè)設(shè)施不滿意，你回應(yīng)：A.Wecan'tchangeit.B.I'msorryforthat.We'lltrytoimproveit.C.It'salreadylikethis.D.Youshouldbesatisfied.15.當(dāng)游客詢問(wèn)景區(qū)周邊有什么其他景點(diǎn)時(shí)，你介紹：A.Therearemanyotherinterestingscenicspotsnearby,suchas...B.Idon'tknowaboutotherplaces.C.Youcangoanywhereyoulike.D.It'snotmybusinesstointroduceothers.二、多項(xiàng)選擇題（總共10題，每題3分，每題有多個(gè)選項(xiàng)符合題意，全部選對(duì)得3分，選對(duì)但不全得1分，有選錯(cuò)得0分）1.當(dāng)歡迎游客來(lái)到景區(qū)時(shí)，可以說(shuō)：A.Welcometoourscenicarea!B.Gladtoseeyouhere!C.Haveagoodtimeinthescenicarea!D.Youarewelcome!2.向游客介紹景區(qū)特色時(shí)，可能會(huì)提到：A.Theuniquenaturalsceneryhereisreallyamazing.B.Wehavealotofhistoricalrelicsondisplay.C.Therearevariousculturalactivitiesheldregularly.D.Theticketpriceisveryreasonable.3.當(dāng)解答游客關(guān)于景區(qū)游覽路線的疑問(wèn)時(shí)，正確的說(shuō)法有：A.Youcanstartfromtheentranceandvisitthemainattractionsinsequence.B.Ifyouwanttosavetime,youcanskipsomelessinterestingplaces.C.Thereisamapattheentrancethatcanhelpyouplanyourroute.D.Youcanaskthetourguideforamoredetailedrouteplan.4.若游客詢問(wèn)景區(qū)的安全注意事項(xiàng)，你會(huì)告知：A.Pleasefollowthesafetysignsandinstructions.B.Don'ttouchthedangerousobjectsinthescenicarea.C.Payattentiontoyourpersonalbelongingstoavoidtheft.D.It'ssafehere,youdon'tneedtoworry.5.當(dāng)游客對(duì)景區(qū)的某個(gè)景點(diǎn)感興趣并想深入了解時(shí)，你可以：A.Providemoredetailedinformationaboutitshistoryandfeatures.B.Recommendsomerelatedbooksordocumentaries.C.Introducethebesttimetovisitthisattraction.D.Suggesttakingsomephotosatdifferentangles.6.向游客介紹景區(qū)內(nèi)的休息區(qū)域時(shí)，會(huì)說(shuō)：A.Thereareseveralrestareaslocatedatconvenientplaces.B.Youcantakeabreakandrelaxintherestareas.C.Therestareasofferdrinkingwaterandbenches.D.Youcan'trestanywhereelseexceptintherestareas.7.若游客詢問(wèn)景區(qū)內(nèi)的衛(wèi)生間位置，你回答：A.Thetoiletisbesidethesouvenirshop.B.It'sonthesecondfloornearthesnackbar.C.Youcanfinditeasilybyfollowingthesigns.D.Thereisnotoiletinthescenicarea.8.當(dāng)游客對(duì)景區(qū)的服務(wù)質(zhì)量表示認(rèn)可時(shí)，你回應(yīng)：A.Thankyouforyourrecognition.We'llkeepupthegoodwork.B.Wearealwaystryingourbesttoprovidebetterservice.C.Gladyouaresatisfied.Itmeansalottous.D.That'swhatweshoulddo.9.向游客介紹景區(qū)的開(kāi)放季節(jié)時(shí)，會(huì)提到：A.Thescenicareaisopenallyearround.B.Itismainlyopenfromspringtoautumn.C.Inwinter,somepartsofthescenicareamaybeclosed.D.Youcancomeatanytimeyoulike.10.若游客詢問(wèn)景區(qū)內(nèi)是否有兒童游樂(lè)設(shè)施，你回答：A.Yes,thereisachildren'splaygroundinthecornerofthescenicarea.B.Wehavesomesimpleamusementfacilitiessuitableforchildren.C.Childrencanenjoythemselvesinthedesignatedplayareas.D.Therearenospecialfacilitiesforchildrenhere.三、判斷題（總共10題，每題2分，判斷下列句子的對(duì)錯(cuò)）1.當(dāng)游客詢問(wèn)景區(qū)信息時(shí)，即使很忙也不能不理會(huì)。（）2.向游客介紹景區(qū)景點(diǎn)時(shí)，只需要簡(jiǎn)單說(shuō)一下名字就行。（）3.游客在景區(qū)內(nèi)有任何需求，都應(yīng)該盡量滿足。（）4.可以用不耐煩的語(yǔ)氣回答游客的問(wèn)題。（）5.對(duì)于游客對(duì)景區(qū)的贊美要真誠(chéng)感謝。（）6.若游客提出不合理要求，直接拒絕就行。（）7.向游客介紹景區(qū)活動(dòng)安排時(shí)，要確保信息準(zhǔn)確。（）8.當(dāng)游客迷路時(shí)，不需要提供具體幫助，讓其自行解決。（）9.回答游客關(guān)于景區(qū)門(mén)票價(jià)格的問(wèn)題時(shí)，可以隨意報(bào)價(jià)。（）10.對(duì)游客的投訴要認(rèn)真對(duì)待并及時(shí)處理。（）四、情景對(duì)話（總共3題，每題10分，根據(jù)所給情景，完成對(duì)話）1.游客：“我想了解一下這個(gè)景區(qū)有什么特別的活動(dòng)嗎？”你：“______________________”請(qǐng)?jiān)敿?xì)介紹至少兩個(gè)景區(qū)內(nèi)近期舉辦的活動(dòng)，包括活動(dòng)的時(shí)間、地點(diǎn)和內(nèi)容。2.游客：“我覺(jué)得景區(qū)內(nèi)的指示牌不夠清晰，我差點(diǎn)迷路了?！蹦悖骸癬_____________________”針對(duì)游客提出的問(wèn)題，表達(dá)歉意并說(shuō)明會(huì)采取什么措施來(lái)改進(jìn)指示牌。3.游客：“我想知道景區(qū)周邊有沒(méi)有好吃的餐館推薦？”你：“______________________”推薦至少兩家不同類(lèi)型的餐館，如中餐廳、西餐廳等，并簡(jiǎn)單描述其特色菜品。五、閱讀理解（總共2題，每題15分，閱讀短文，回答問(wèn)題）閱讀以下短文，回答問(wèn)題：The[景區(qū)名稱]isawonderfulplacetovisit.Itoffersavarietyofattractionsfortourists.Themainscenicspotisthebeautifullake,whereyoucanenjoyboatingandfishing.Therearealsosomehistoricalbuildingsnearby,whichshowtherichcultureofthearea.Theopeninghoursofthescenicareaarefrom8:00amto6:00pm.Theticketpriceis[具體金額].Therearerestareasandsnackbarsavailableforvisitors.Thestaffherearefriendlyandalwaysreadytohelp.1.Whatarethemainattractionsinthescenicarea?2.Whataretheopeninghoursofthescenicarea?3.Howmuchistheticketprice?4.Whatfacilitiesareavailableforvisitorsinthescenicarea?5.Whatcanyoudoatthebeautifullake?答案：一、單項(xiàng)選擇題1.C2.C3.D4.B5.A6.A7.B8.B9.A10.B11.C12.B13.C14.B15.A二、多項(xiàng)選擇題1.ABC2.ABC3.ACD4.AB