PAGE3/4Book5Unit2TheUnitedKingdom-WritingTaskALetterofComplaintALettertotheHeadmasterabouttheLibraryServiceonCampusDearMadam,MynameisLiMing.Iamaseniorstudentinourschool.IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaintabouttheLibraryserviceonthecampus.Inthefirstplace,asaseniorstudent,Ifindthatsomeofthebooksinthelibraryareoutdated.Second,

thelightinthereadingroomisnotbright,whichisharmfultooureyes.Third,thereisnoair-conditioningandwearesweatingheavilywhilereading.Allinall,thereisstillmuchroomforimprovement.Idohopemyproblemsreceivemoreattention.Iamlookingforwardtoanearlyreply.Thankyouforyourtimeandkindconsideration.Yourssincerely,LiMingTask1:DiscussionWhatisagoodwritingandhowtoassessthecomposition?Task2:Pleasereadthisletterandsumupthefeatureoftheletterofcomplaintingroups.1.Concludethestructureoftheletterofcomplaint.(歸納出該篇投訴信的結(jié)構(gòu))Part1.Part2.Body(主體)Part3.Conclusion（結(jié)束語(yǔ)）2.Concludetheform,tenseandpersonoftheletterofcomplaintTense:Person:Form:Tense:Person:Form:Task3:歸納出自己的投訴信模板________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________【參考信息】開頭常用句型中間常用句型結(jié)尾常用句型1.Iamwritingtomakeacomplaintabout...2.Iammostreluctanttocomplain,but...3.Ihavebeenpleasedwithyourservicesforyears,butnowIfeelverydisappointed.4.Iwouldliketodrawyourattentiontotheproblem/fault...5.IamwritingtoinformyouthatIfind...unsatisfactory.1.Therearesomeproblemswiththe…thatIwishtobringtoattention.2.First,thereis…Inaddition,…what’smore……3.Firstofall,secondly,thirdly4.Icanhardlyputupwithitanymore.5.Oneannoyingaspectofyourserviceis…6.Toremedythematter,Isuggestmakingthefollowingchanges1.Itwouldbehighlyappreciatedifyoucould...2.Itrustyouwilltakemycomplaintsseriouslyand...3.Ihopeyouwillgivedueattentiontothismatter.4.Iwouldliketogetthismattersettledbytheendofthismonth.5.Icouldnotbemoresatisfiedifyoucankindly...6.Iwouldappreciateitverymuchifyoucould...相關(guān)的單詞和詞組

poorservice糟糕的服務(wù)outofone’sexpectation令某人大失所望lookinto/investigate調(diào)查matter事件solve/settle/workout解決refund退款replace/taketheplaceofcomplainagainstsb.aboutsth.投訴putupwith/bear/tolerate忍受breakdown損壞fault/defect缺陷awful糟糕的WritingTask：你是一名乘客，名叫張萍雨，對(duì)這次航班不滿意，理由有如下四個(gè)：（1）上周航空公司給你弄丟了一個(gè)重要的包，內(nèi)有重要物品；（2）飛機(jī)遲到一個(gè)半小時(shí)；（3）飛機(jī)上的食物很差；請(qǐng)你就此事給航空公司寫一封投訴信。100詞左右。書面表達(dá)評(píng)價(jià)表項(xiàng)目自評(píng)他評(píng)1.書寫工整嗎？有沒有亂涂亂劃?2.句子開頭注意大小寫了嗎?3.有沒