2025年中職第一學(xué)年（商務(wù)英語(yǔ)）商務(wù)接待口語(yǔ)試題及答案

（考試時(shí)間：90分鐘滿分100分）班級(jí)______姓名______第I卷（選擇題，共40分）答題要求：請(qǐng)從每題所給的A、B、C、D四個(gè)選項(xiàng)中，選出最佳選項(xiàng)。(總共20題，每題2分)1.Whengreetingaforeignbusinesspartner,whichexpressionismoreappropriate?A.“Hi,what'sup?”B.“Goodmorning!Nicetomeetyou.”C.“Hey,howareyoutoday?”D.“Yo,longtimenosee.”2.Ifyouwanttointroduceyourselfbrieflyinabusinesscontext,youcansay:A.“I'mjustanordinaryperson.”B.“I'm[yourname],workingin[yourcompany].”C.“Idon'thavemuchtosayaboutmyself.”D.“I'mhere,that'sall.”3.Whenofferingaseattoaguest,youshouldsay:A.“Sitdownwhereveryoulike.”B.“Pleasetakeaseat.”C.“Justfindaplacetosit.”D.“Youcansitthereifyouwant.”4.Whichsentenceissuitablewhenaskingaboutaguest'spreferencesfordrinks?A.“Whatdoyouwanttodrink?”B.“Doyoulikeanykindofdrinks?”C.“MayIofferyousomethingtodrink?Whatwouldyouprefer,tea,coffeeorjuice?”D.“Youneedtotellmewhatyouliketodrink.”5.Whenshowingaguestaroundthecompany,youcansay:A.“Thisisourplace.Youcanlookaroundbyyourself.”B.“Letmegiveyouatourofourcompany.”C.“Youcanwanderaroundthecompanyasyouplease.”D.“I'lljustletyouseethecompanyonyourown.”6.Ifaguestpraisesyourcompany'sproduct,youshouldrespondwith:A.“Oh,really?It'snotthatgreat.”B.“Thankyou!We'rereallyproudofit.”C.“Well,it'sjustanordinaryproduct.”D.“Youdon'thavetosaythat.”7.Whendiscussingbusinesscooperation,whichphrasecanbeusedtostart?A.“Let'stalkaboutsomethingelsefirst.”B.“Idon'tthinkwecancooperate.”C.“Regardingthepotentialbusinesscooperation,Ithink...”D.“I'mnotinterestedincooperationrightnow.”8.Whichisaproperwaytoendabusinessconversation?A.“Well,that'sallfornow.Ihopewecantalkagainsoon.”B.“I'mtiredoftalking,solet'sstop.”C.“Idon'twanttocontinuethisconversationanymore.”D.“Justenditrandomly.”9.Whenintroducingacolleaguetoaguest,yousay:A.“Thisis[colleague'sname].He's/she'sjustanormalcolleague.”B.“Letmeintroduce[colleague'sname].He/Sheisanimportantpersoninourteam.”C.“Meet[colleague'sname].He/Shedoesn'tdomuch.”D.“Thisis[colleague'sname].Idon'tknowhim/herverywell.”10.Ifaguestasksaboutthecompany'sfutureplans,youcananswer:A.“Wedon'thaveanyplansyet.”B.“Atpresent,weareconsideringexpandingintonewmarketsanddevelopingsomeinnovativeproducts.”C.“I'mnotsurewhatthefutureholdsforthecompany.”D.“We'lljustdowhateverwefeellikeinthefuture.”11.Wheninvitingaguesttoabusinessdinner,yousay:A.“Youmustcometoourdinnertonight.”B.“Wewouldbehonoredifyoucouldjoinusforabusinessdinnertonight.”C.“Youhavetoattendthedinner.”D.“Cometothedinnerifyouwant.”12.Whichresponseisappropriatewhenaguestthanksyouforyourhospitality?A.“It'snothing.Youdon'tneedtothankme.”B.“You'rewelcome.We'regladyouenjoyedyourstay.”C.“Don'tmentionit.It'snotabigdeal.”D.“Ididn'tdomuch,sodon'tthankme.”13.Whennegotiatingbusinessterms,youcansay:A.“Wecan'tchangethesetermsatall.”B.“Regardingthesebusinessterms,wemightbeabletomakesomeadjustmentsbasedonmutualbenefits.”C.“Idon'tcareabouttheterms.”D.“Youhavetoacceptourtermsastheyare.”14.Ifaguestasksaboutthecompany'shistory,youshouldsay:A.“It'salongstory.Idon'twanttotalkaboutit.”B.“Ourcompanywasfoundedin[year]withtheaimof[briefintroductionofthefoundingpurpose]andhassincegrownintowhatitistoday.”C.“Idon'tknowmuchaboutthecompany'shistory.”D.“Thecompany'shistoryisnotimportant.”15.Whensayinggoodbyetoaguestattheendofabusinessvisit,youcansay:A.“Seeyoulater.Don'tcomebacktoosoon.”B.“Thankyouforcoming.Haveasafetripback.Welookforwardtoseeingyouagain.”C.“Goodbye.IhopeIneverseeyouagain.”D.“Justgoanddon'tbothermeanymore.”16.Whichexpressioncanbeusedtostartasmalltalkduringabusinessmeeting?A.“Let'sgetdowntobusinessrightaway.”B.“How'stheweatherinyourplacerecently?”C.“Idon'twanttotalkaboutanythingunimportant.”D.“Businessfirst,thenwecanchat.”17.Ifaguesthasaspecialrequirement,youshouldsay:A.“Wecan'tmeetyourrequirement.It'stoodifficult.”B.“Letmecheckandseeifwecanaccommodateyourspecialrequirement.We'lldoourbest.”C.“Idon'tthinkweshoulddealwithyourrequirement.”D.“Yourrequirementistoostrange,sowewon'tconsiderit.”18.Whenintroducingthecompany'sachievements,youcansay:A.“Wehaven'tachievedmuch.”B.“Overtheyears,ourcompanyhasachievedremarkablesuccessin[mentionsomekeyachievements],whichhasenabledustogainastrongpositioninthemarket.”C.“Ourachievementsarenotworthtalkingabout.”D.“Wejustdidsomeordinarythings,notachievements.”19.Whichisapolitewaytointerruptaguestwhennecessary?A.“Stoptalking.Ihavesomethingtosay.”B.“Excusemeforinterrupting,butIthinkweneedtoclarifythispoint...”C.“Idon'tcarewhatyou'resaying.I'mgoingtotalk.”D.“You'retalkingtoomuch.Letmespeak.”20.Whenaguestcomplimentsyourprofessionalability,youshouldrespondwith:A.“It'snotasgoodasyouthink.”B.“Thankyou!I'vebeenworkinghardtoimprovemyprofessionalskills.”C.“I'mjustaverage.Therearebetterpeople.”D.“Youdon'tneedtopraisemelikethat.”第II卷（非選擇題，共60分）情景對(duì)話（20分）答題要求：根據(jù)所給情景，完成對(duì)話。請(qǐng)?jiān)诿總€(gè)空白處填入一個(gè)合適的句子，使對(duì)話完整、連貫。(總共4題，每題5分)1.A:Goodmorning!Welcometoourcompany.I'm[yourname],thesalesmanagerhere.B:Goodmorning!Nicetomeetyou.A:______________________.Letmeshowyouaroundourcompanyfirst.B:Thatwouldbegreat.Thankyou.2.A:Hereisourproductdisplayarea.Wehaveawiderangeofproducts.B:______________________?A:Theseareourlatestmodels.Theyareverypopularinthemarket.B:Theylookreallygood.Canyoutellmemoreabouttheirfeatures?3.A:Duringthebusinesscooperation,wehopetoachieveawin-winsituation.B:______________________.That'sexactlywhatwewant.A:So,let'sdiscussthespecificcooperationdetails,suchasthedivisionoflaborandprofitsharing.B:Okay.4.A:Thankyouforcomingtoourbusinessdinner.Ihopeyouenjoythefood.B:______________________.Everythingisdelicious.A:I'mgladyoulikeit.Let'shaveagreateveningandtalkmoreaboutpotentialcooperationopportunities.商務(wù)郵件回復(fù)（15分）答題要求：根據(jù)以下郵件內(nèi)容，寫(xiě)一封回復(fù)郵件。請(qǐng)包含對(duì)對(duì)方的感謝，對(duì)郵件中提及問(wèn)題的回應(yīng)，以及表達(dá)期待進(jìn)一步溝通的意愿。字?jǐn)?shù)在150-200字之間。Dear[YourName],I'm[Guest'sName]from[Guest'sCompany].Irecentlyvisitedyourcompanyandwasveryimpressedbyyourproductsandtheworkingenvironment.However,Ihaveaquestionregardingthepricingofoneofyourproductswediscussedduringthevisit.Couldyoupleaseprovidemoredetailedpriceinformation,includinganydiscountsforlargeorders?Thankyou!Bestregards,[Guest'sName]觀點(diǎn)闡述（15分）答題要求：請(qǐng)闡述在商務(wù)接待中，如何做到尊重不同文化背景的客人。字?jǐn)?shù)在150-200字之間。案例分析（10分）材料：在一次商務(wù)接待中，客人來(lái)自國(guó)外，對(duì)公司的某一產(chǎn)品表現(xiàn)出濃厚興趣，但對(duì)產(chǎn)品的一些技術(shù)細(xì)節(jié)不太理解。公司員工小李在介紹產(chǎn)品時(shí)，使用了很多專業(yè)術(shù)語(yǔ)，導(dǎo)致客人一臉茫然。后來(lái)，另一位員工小張主動(dòng)接過(guò)介紹工作，并盡量用通俗易懂的語(yǔ)言解釋產(chǎn)品技術(shù)細(xì)節(jié)，還通過(guò)舉例和圖片等方式幫助客人理解，客人最終明白了產(chǎn)品的優(yōu)勢(shì)和特點(diǎn)。問(wèn)題：請(qǐng)分析小李和小張的做法，以及從中我們能得到什么啟示？答案1.B2.B3.B4.C5.B6.B7.C8.A9.B10.B11.B12.B13.B14.B15.B16.B17.B18.B19.B20.B情景對(duì)話：1.Nicetomeetyoutoo.2.Whichonesarethelate