1、.一 開頭禮貌用語1.開頭語-感謝對方的來信（間接表明已收到對方來信）a. Thank you for your letter of/datedconcerning/regardingb. Thank you for your letter ofinquiring about our company and our products.2.確認(rèn)收到的禮貌用語a. We are happy to receive your letter ofb. We are very glad/pleased to receive your enquiry/inquiry ofc. We are in recei

2、pt of your letterd. Im greatly appreciated for your lettere. Please excuse my late reply to your very friendly letter of( March 1st.)f. I apologize to you for my delay in answering to your kind letter of二中間層次語a. Do you have any idea about this?b. Whats your opinion on the schedule and next steps we

3、proposed?c. I add some comments to the document for your reference.d. I enclose the for your reference.e. Any question, please (dont hesitate to) let me know.f. Feel free to give your comments.g. We enclose our pricelist for your reference.h. Im so luck to hear that our suggestions can give you bene

4、ficent.i. This is the best-selling item of the year. j. We can accept order on OEM basis. (我方可以按照貼牌生產(chǎn)方式接受訂單。)三如果對方能做某事，表示感激a. I would be grateful for your approval of this request.b. It would be helpful if you could send us statistics on your sales.c. We would appreciate it if you could confirm your

5、 interest and the appointment time. d. We would appreciate your letting us know what discount you can grant us if we give you large orders.e. It would be appreciated if you could send us at your earliest convenience catalogs of your new models with their quotations.f. We thank you in advance for you

6、 kind attention and hope to hear from you soon.g. We shall be pleased/obliged/grateful if you will give us particulars as to your terms and conditions. 四抱歉用語a. We regretfully have to say that we are unable to supply them.b. We regret to say we are unable to accept your order at the previous price be

7、cause of the recent rise in the cost of materials. 很抱歉由于材料費(fèi)最近上漲，我方無法以從前的價(jià)格接受貴方的訂單。c. As our factory is at present fully occupied with orders, we regret having to decline yours. 由于我方工廠目前正忙于訂單，很抱歉不得不謝絕貴方的訂單。d. To our regret, we are unable to accept your order at US $ 200 per unit under D/P. (D/P = Doc

8、uments against Payment) 很抱歉，我方無法在付款后交單據(jù)的情況下，以200美金的單價(jià)接受貴方的訂單。e. Much to our regret, we are unable to accommodate your request. 很遺憾，我方不能滿足貴方的要求。f. We regret we have not been able to serve you this time, but hope to do business with you again. 很抱歉，我們這次無法為貴方效勞，不過希望下次能合作。g. I am afraid that due to unfor

9、eseen circumstances we are not able to schedule the meeting you requested. 由于預(yù)料之外的事情，恐怕不能按貴方的要求安排會(huì)議。h. We are terribly sorry for the delay in payment. 對于延期付款，我方深表歉意。i. We are sorry to have caused you inconvenience. 對貴方造成的不便，我方深表歉意。五結(jié)尾過渡語a. Please contact me if you have any questions.b. Look forward

10、to your feedbacks and suggestions soon.c. We hope that our reply is satisfactory to you.d. We await your positive reply.e. Im looking forward to your reply.f. I hope we can have a good cooperation for a long time, not just only one time.g. We hope our reply is not disappointing.h. Please give my ver

11、y best wish to everyone in your department.i. We want to establish business relations with your esteemed company.j. We await a good news with patience.六結(jié)束稱謂 a. Best wishes/regards.b. Yours faithfully/sincerely/truly.c. Bundle of thanks.享有盛譽(yù)的相似表達(dá)方式：l The goods are more popular with our customers.l Th

12、e goods are selling fast(or enjoy fast sale).l The goods are universally acknowledged.l The goods are unanimously acclaimed by our customers.l The goods have been well received.l The goods have earned a good reputation.l The goods have commanded a good market.l The goods have received favorable recepti