1、BEVERAGE,TEA,HOT BEVERAGE,BEVERAGE,TEAQuality brands including herbal & decaffeinated.,HOT BEVERAGE,BEVERAGEPreferred Standard,TEAUse the highest quality brand tea served with boiling water. Tea leaves and tea bags to be kept air-tight. 1 teapot per customer served with a tea strainer.Loose tea to b

2、e used when possible, including a selection of herbal infusions and decaffeinated.,HOT BEVERAGE,BEVERAGERecommended Brands/Varieties(may vary from country to country),TEADilmah, Lipton, Twinings, Penelope Sach, BOH Tea.,HOT BEVERAGE,BEVERAGE - THE NO NOsWhat NOT to do,TEADO NOT:Use tea bags where lo

3、ose tea is possible.Serve instant tea except on guest request.Serve tea without hot water on the side and a strainer (loose tea).Serve Chinese tea with a strainer.,BEVERAGE,COFFEE,HOT BEVERAGE,BEVERAGE,COFFEEFreshly brewed coffee with special blends & preparation.,HOT BEVERAGE,BEVERAGEPreferred Stan

4、dard,COFFEEFresh coffee beans/grounds to be kept air-tight. Freshly brewed coffee served hot.Cappuccino, Cafe Latte, Espresso, Decaffeinated to name a few.Eliminate bulk brewed coffee.Ensure strength is acceptable and consistent.,HOT BEVERAGE,BEVERAGERecommended Brands/Varieties(may vary from countr

5、y to country),COFFEEILLY, Melita, Boncafe, Suzuki, Saquella, Lavazza, Vittoria, Robert Timms, Jacobs.,HOT BEVERAGE,COFFEEDO NOT:Serve coffee that has been sitting longer than 30 minutes.Serve instant coffee except on guest request.Use instant decaffeinated coffee if freshly ground is available.Offer

6、 only cold milk, offer hot milk also.,BEVERAGE - THE NO NOsWhat NOT to do,BEVERAGE,BEER,COLD BEVERAGE,BEVERAGE,BEERInternational selection served fresh & chilled.,COLD BEVERAGE,BEVERAGEPreferred Standard,BEEROffer a variety of draft as well as local and imported bottled alternatives.Draft beer prese

7、nted with a good head/foam, bottled beer served with the bottle.,COLD BEVERAGE,BEVERAGERecommended Brands/Varieties(may vary from country to country),BEEROffer a selection of local beers (such as Tiger, Kloster, Bintang, Singha, San Miguel, Kirin) and International favourites (such as Fosters, Heine

8、ken, Budweiser, Corona, Stella Artois, Carlsberg, Guinness).,COLD BEVERAGE,BEERDO NOT:Serve draft beer without foam.Pre-pour bottled/canned beer, do present the bottle to the guest.Serve beer that is not ice cold.,BEVERAGE - THE NO NOsWhat NOT to do,BEVERAGE,WINE,COLD BEVERAGE,BEVERAGE,WINEQuality s

9、election from around the world.,COLD BEVERAGE,BEVERAGEPreferred Standard,WINEA selection of quality wines from different countries. Wines that are served by the glass should be poured in front of the customer.Do not limit wine by the glass to house wine (subject to demand).Store wine at correct temp

10、erature.,COLD BEVERAGE,BEVERAGERecommended Brands/Varieties(may vary from country to country),WINESubject to demand, an international selection including :New World - Australia, Chile, New Zealand, California, South AfricaOld Favourites - French, Italian, GermanQuality brands only, as many as possib

11、le served by the glass.The following brands are partners in our Sheraton Wines of the world and The Westin Sommelier ProgrammeRosemount Estate (Australia), Shingle Peak (Marlborough, New Zealand), Beringer Vineyards (California, USA),Rodney Strong Vineyards (Sonoma County, USA), Louise Felipe Edward

12、s (Chile), Montestell Great Wines International (South Africa), Lanzerac Great Wines International (South Africa).,COLD BEVERAGE,BEVERAGE - THE NO NOsWhat NOT to do,WINE DO NOT:Limit wine by the glass to house wine (subject to demand, offer 3 white and 3 red minimum).Store wine at temperatures that are too high (14c White/18c Red-highest).Pre-pour wi