page 1 2000 by Inscape Publishing, Inc. Building Effective Teams Succeeding with the DiSC Personal Profile System Kent D. Kedl Director Global Business Development page 2 2000 by Inscape Publishing, Inc. Examples of a “team” Manufacturing team Project team Sales team Account management team Management team page 3 2000 by Inscape Publishing, Inc. What are common problems with teams? Personality conflicts Communication problems Lack of clear team objectives Poor leadership Inefficient meetings page 4 2000 by Inscape Publishing, Inc. The real problem with teams “ I could work really well in a team if it were not for all the other people!” page 5 2000 by Inscape Publishing, Inc. The importance of a team “ Your most valuable asset is your employees” When you put people together into a team, you are putting them in a very risky place! “Unproductive teams” is one of the primary reasons people leave their companies. Effective teamwork is essential for growing companies We need to discover differences and take advantage of them page 6 2000 by Inscape Publishing, Inc. Starting with “ME” “ What the great person seeks is in himself. What the inferior person seeks is in others.” Confucius If I know how I respond in certain situations and to certain people, then I can adjust my behavior. But do I really see myself clearly? I need an objective “tool” to help me understand how I behave in certain situations. I need to look at myself in some sort of a “mirror” page 7 2000 by Inscape Publishing, Inc. A “Mirror” of my behavior The DiSC Personal Profile System based on the study of psychology Much of psychology is based on abnormal behavior Dr. William Moulton Marston studied the emotions and behavior of “normal” people doing “normal” things Noted how different people respond in different ways to similar situations Focused on observable behavior page 8 2000 by Inscape Publishing, Inc. The “Environment” and the “Self” Environment: is the environment favorable or unfavorable? Do I feel comfortable or challenged? Self: do I feel powerful or powerless? Do I feel I have the power to influence the environment or do I feel powerless to do anything? A person will have 4 basic responses, based on these questions page 9 2000 by Inscape Publishing, Inc. DiSC: 4 responses to my environment Dominance I am motivated to initiate action, respond quickly, take certain risks and go straight to the point. influence I am likely to approach other people positively, volunteer to lead, solicit help, speak persuasively. Supportiveness I want to support others the best I can to help attain a common goal Conscientiousness I want t