1、Hosekeeping English客房部英語培訓(xùn)Good morning. 早上好Good afternoon.下午好Good evening. 晚上好Good night. 晚安Sir 先生Miss 小姐Ms. 女士A: Housekeeping. May I come in?客房服務(wù)。我可以進(jìn)來嗎？B: Come in , please.請進(jìn)。A: May I clean your room now, sir?先生，我現(xiàn)在可以打掃房間嗎？B: certainly./ Not now.當(dāng)然。/不。A: Im sorry. When will it be convenient /kn vi

2、:nint/ for you, sir?請問什么時候給您打掃方便呢？B：Is this afternoon, ok?今天下午可以嗎？A：Certainly, sir. 當(dāng)然可以，先生。Guestroom Amenities/gestru:m mi:nitiz/housekeeping 客房服務(wù)Bed 床Bed stand sdd 床頭柜sofa suf 沙發(fā)chair t 椅子Lamp lmp 燈bedbedstandsofachairlampHousekeeping! This is Helen speaking.客房服務(wù)，我是海倫How may I help you?我能幫您嗎？I nee

3、d an extra / ekstr/ bed (in my room). Would you arrange / reind/ it?我的房間需要加床，你能安排一下嗎？Of course. Well be there within 10 minutes. 當(dāng)然。我們會在十分鐘內(nèi)到。 writing desk raiti desk 寫字臺drape /curtain dreip k:tn 窗簾wardrobe w:drub 衣柜Tv 電視remote control rimut 搖控器telephone telifun mirror mir 鏡子 socket skit 插座rubbish b

4、in rbi 垃圾桶hanger h 衣架drape/curtainsocket telephonetvmirrorrubbish binwriting deskremote controlwardrobehangerCollecting LaundryHousekeeping. May I come in?客房服務(wù)，我能進(jìn)來嗎？Come in, please.請進(jìn)。Good morning, I am here to collect your laundry, sir.早上好，先生，我是來收取您要洗的衣服的。Great. Here you are.好的，給你。Can you fill out

5、 the laundry slip, please?請你填寫一下洗衣單，好嗎？Sure.好的。Pillow piluBathroom / b, rum /refrigerator /rifrid,reit /Excuse me!打擾一下!May I help you, madam?女士, 我能幫您嗎?Yes, may I have an extra paper bag?是的,我想再要一個紙袋, 行嗎?Sure, madam. I will bring one to you right away.可以, 女士。我馬上去給您拿。Thank you.謝謝。You are welcome不用謝。Wou

6、ld you bring me a hanger?能給我一個衣架嗎?Housekeeping! This is Helen speaking.客房服務(wù)，我是海倫How may I help you?我能幫您嗎？My bathroom has some problems.我的衛(wèi)生間有點問題I am sorry to hear that.Ill come to check it within 5 minutes.對不起，先生，我五分鐘內(nèi)過去查看。Excuse me, where is the swimming pool, please?打擾一下,請問游泳池在哪?Pardon?對不起，請再說一遍？W

7、here is the swimming pool, please?游泳池在哪？The swimming pool? Let me show you . This way, please.游泳池嗎？我?guī)フ堖@邊走Thank you!謝謝您！You are welcome!不用謝Conference room/knfrns/Fitness Center / fitnis/Gift ShopBeauty Salon / bju:ti sln/Business Center/ biznis sent/Western Restaurant/ westn restr/Chinese Restauran

8、t/tai ni:z restr /Toilet paper/tilit peip/Toilet paper手紙Good afternoon, Housekeeping, this is Helen speaking. May I help you?下午好，客房服務(wù)，我是HELEN,我能幫您嗎?The toilet paper (in my bathroom) is used up.我(衛(wèi)生間)的手紙用完了.Theres a problem with my toilet. It wont flush.我的馬桶有問題，不能沖水了。I will send someone right away to

9、 fix it.我馬上派人去修理。Please hurry.請快點兒。Certainly.好的。May I have an ashtray?能拿個煙灰缸給我嗎?Certainly!當(dāng)然.Im sorry, I will bring some to you within 5 minutes.對不起,我會在5分鐘內(nèi)給您送過去.Ok, thank you.好的,謝謝!You are welcome.不客氣!Here is the toilet paper.這是你要的手紙Thank you!謝謝You are welcome, Is there anything else I can do for y