1、絕密考試前嚴(yán)禁任何人翻閱全國(guó)外經(jīng)貿(mào)從業(yè)人員考試國(guó)際商務(wù)英語(yǔ)等級(jí)考試初級(jí)試 題 冊(cè)考試時(shí)間:2022 年 12 月 6 日09:30-11:30考生姓名： 準(zhǔn)考證號(hào)：考點(diǎn)考區(qū)：留意事項(xiàng)一、考生將姓名、身份證號(hào)、考試工程、考點(diǎn)考區(qū)、準(zhǔn)考證號(hào)填涂在試題冊(cè)及答題卡答題紙相應(yīng)位置。二、考生在規(guī)定考試時(shí)間內(nèi)做完試題冊(cè)上的試題，并將答案填涂在答題卡答題紙相應(yīng)位置，寫(xiě)在試題冊(cè)上的答案一律無(wú)效。全部答題時(shí)間為120 分鐘。三、考生在答題卡上作答時(shí)，切忌超出答題區(qū)域。如因超出區(qū)域作答導(dǎo)致答題卡失效，由考 生個(gè)人負(fù)責(zé)。客觀題按題號(hào)挨次進(jìn)展填涂，主觀題在每題左上角寫(xiě)清題號(hào)按挨次作答。凡因題號(hào)不清導(dǎo)致考試成績(jī)有誤，由考

2、生個(gè)人負(fù)責(zé)。四、考生不得將試題冊(cè)、答題卡答題紙帶出考場(chǎng)?？荚囃戤?，監(jiān)考員收卷后考生方可離開(kāi)考場(chǎng)。五、考生留意對(duì)自己的答案保密。假設(shè)被抄襲，一經(jīng)覺(jué)察，后果自負(fù)。第 16頁(yè)共 16 頁(yè) 請(qǐng)將答案寫(xiě)在答題卡上，答案寫(xiě)在試卷上無(wú)效。一、客觀題本大題有 60 小題，每題 1 分，共 60 分1-20 Listening: 20%聽(tīng)力，20 分 Section ADirections: Listen to the following dialogue and choose the correct word or words to fill each gap from A,B,C or D. This se

3、ction accounts for 5 points. Each question will be read twice.CA = Cost AccountantGM = General ManagerCA: Look, weve got to do something. Doing nothing is not a good option. Our1will just get squeezed more and more.GM: OK. What do you suggest?CA: Personally, Id recommend2- either by laying some peop

4、le off or by freezing salaries. GM: Neither is going to be a very popular option.CA: No, but the alternatives are probably worse: reducing material costs will definitely have an impact on product quality and 3 advertising expenditure is only a short-term solution - it will hurt us in the long run.GM

5、: No, I see that. What about administrative costs or other overheads? Instead of cutting staff, we could 4 about getting our energy bills down for example.CA: Ive already done as much as I can in those areas. I have thought about this a lot and for me,5 labour costs. It may be painful, but the advan

6、tage of it would be that, once done, we could get back to concentrating on selling.GM: OK, I hear what you re saying, but I think it might create more problems than you think. I m going to go away and think about it . see if there is an acceptable way of doing it.1AmarksBmarginsCmarginalsDmars2Ato c

7、ut the wage billBcarting the wages Ccutting the wage billDcutting the wage beer3Acutting down onBcutting on Ccutting back uponDcutting back on4Atry and do somethingBtry doing something Ctry to do somethingDtrying doing something5Athe only solution is to takeBthe only real solution is to attack Cthe

8、only real solution is to tackleDthe only real solution is to attackSection BDirections: Listen to the following passage and choose the correct word or words to fill each gap from A,B,C or D. This section accounts for 5 points. Each question will be read twice.The world economy is showing6of recovery

9、, but there are still a number of risks in theinternational financial system, and strong, balanced, and sustainable growth has not7.Many developed economies are confronted with high unemployment, and with high deficit anddebt8, and developing economies are concerned by financial instability. The eff

10、orts toincrease the G20s collective GDP by9by 2022, will benefit from the expertise of G20think tank experts. We will support G20 members to enhance macroeconomic policy communicationand coordination in order to minimize the negative106Ascience7Aemerged 8Arates 9Aadditional 2%Cadditional of 2%10Aspi

11、llover CspearoverBsignsBmerged BratiosCsignalsCenlarged Cratingseffects of policy adjustments.DsinceDemergered DracialsBan additional 2%Dan additional of 2% Bspill overDoverspillSection CDirections: Listen to the tape and choose the correct translation for each of the sentences. This section account

12、s for 10 points. Each question will be read twice.11A請(qǐng)報(bào)最低價(jià)。B請(qǐng)報(bào)最高價(jià)。C請(qǐng)報(bào)實(shí)盤(pán)。12A感謝你方皮鞋報(bào)價(jià)。B感謝你方購(gòu)置我方皮鞋。C感謝你方詢購(gòu)我方皮鞋。 13A我方庫(kù)存充分，可承諾在本月底前交貨。B假設(shè)有充分的庫(kù)存，請(qǐng)你方保證在本月底前交貨。C雖然我們沒(méi)有足夠的庫(kù)存，但能承諾本月底前交貨。14A假設(shè)裝運(yùn)不再延誤，我方會(huì)考慮續(xù)訂。 B假設(shè)能準(zhǔn)時(shí)裝運(yùn)，我方將連續(xù)向你方訂購(gòu)。C假設(shè)裝運(yùn)再次延誤，我方只好撤銷(xiāo)訂單。15A世界貿(mào)易組織是治理國(guó)際貿(mào)易規(guī)章的唯一全球性機(jī)構(gòu)。B世界貿(mào)易組織是治理國(guó)際貨物貿(mào)易的全球性機(jī)構(gòu)。 C世界貿(mào)易組織是治理國(guó)際

13、效勞貿(mào)易的全球性機(jī)構(gòu)。16A對(duì)于指定包裝，我們生怕得加收費(fèi)用，由于指定包裝需要增加勞力和本錢(qián)。B對(duì)于習(xí)慣包裝，我們通常不加收費(fèi)用，由于習(xí)慣包裝無(wú)需增加勞力和本錢(qián)。C對(duì)于習(xí)慣包裝，我們生怕得加收費(fèi)用，由于習(xí)慣包裝需要增加勞力和本錢(qián)。17A特告，你方訂貨已裝運(yùn)完畢。B特告，你方訂單已承受。 C特告，你方訂貨已備妥。18A假設(shè)你方價(jià)格適宜，我方將考慮向你方訂購(gòu)。B假設(shè)你方能夠降價(jià)，我方可考慮向你方訂購(gòu)。C假設(shè)你方能夠打折，我方將考慮向你方訂購(gòu)。19A我方通常用即期信用證付款。 B我方通常用遠(yuǎn)期信用證付款。 C我方的慣例是用即期付款交單方式付款。20A在目前狀況下，我們能給客戶打出的最低折扣為10%。

14、 B在目前狀況下，我們能給客戶打出的最高折扣為10%。 C在目前狀況下，我們能給客戶打出的折扣一般不低于10%。21-35 Choose the best answer for each of the following questio(n單s 選: 題15%15 分)You told us that you would be prepared to reconsider terms of payment once we had established a firmtrade associationBtrading associationCtraded associationDtrades a

15、ssociationWe write to appoint your firm as our exclusive agent in EstoniaThe underlined word can be substituted for by all of the following EXCEPT：A-Bto beCbeingDto work asWe are attaching a(n)report from SGS evidencing the short delivered weight of 1150 kilogramssurveyBinquiryCstudyDinvestigationWh

16、en a bill of exchange is，it will usually be marked “Refer to drawer” AhonoredBdishonoredCacceptedDcashedWe are glad to let you know that the shipping company has acceptedfor the damage done to the precision instrumentsliabilityBobligationCdutyDresponsibilityWe are writing concerning our Invoice No.

17、EUS3467, which should have beenlast monthpaidBcoveredCclearedDcleanedThese goods will be shipped in the large specially made plastic cases we provideWhich of the following can be used to replace the underlined words without changing the meaning of sentence?travelBdispatchCforwardDconsignWe are sure

18、that you will find theof all our products seaworthy ApackageBpackagingCpackDpackingWe will arrange toan all-risk insurance on the following consignments. Amake outBget outCtake outDput outPlease note that our offer will remain valid until the end of this monthThe underlined word can be substituted f

19、or by all of the following EXCEPT： AaccessibleBopenCgoodDfirmYou may refer to Citibank, Shanghai Branch, for information concerning our credit standing. Which of the following can be used to replace the underlined phrase without changing the meaning of the sentence?statusBstateCstationDstatueWe have

20、 been doing business in this line since the end of last century.Which of the following can be used to replace the underlined phrase without changing the meaning of the sentence?businessBprofessionCtradeDoccupationPlease note that this is a draft payableAll of the following phrases can suitably compl

21、ete this sentence EXCEPT：at sightBat demandCon sightDon demandWe willthe consignment as soon as it arrives in BonnacceptBobtainCcollectDreceiveWe propose toyou on the terms and conditions you specified in your letter of Oct AdelegateBreplaceCrepresentDdepute36-45 Identify the ONE error contained in

22、each of the following sentenc找es出:錯(cuò)10誤%， 10 分Partial shipment will certainly cause you much inconvenience，but our manufacturers are ABCheavily committed at presentDWe offer you our new pattern of carpets, which we quote you as follows： ABCDWe have opened an irrevocable letter of credit No. B5491 thr

23、ough the Bank of America, ABunder which you may draw at us at 45 days sight CDOur above quotation is valid subject to your acceptance to reach us no later than November 10 ABCDWe would be most appreciated if you could provide us with a list of reliable business connections ABCDin your areaOur Mens s

24、hirts are packed each in a poly bag, 5 dozen in a carton lined with waterproof paper ABCDand banded with two iron straps outsideAs we will be making shipments regularly, we wonder if you could arrange open cover for ABCUS$150,000 against All Risks for shipments to European main portsDPlease dispatch

25、 the first part of this order by air, as these are urgently demanded by our ABCmajor clientsDOur credit assessment form is attached and we look forward to seeing it complete so that we ABCcan consider the payment termsDPlease note that the items marked with an asterisk can be supplied in stock at pr

26、esent. ABCD46-60 Reading Comprehension : 15%閱讀以下短文并選出一個(gè)正確的答案，15 分Passage 1Car of the FutureThe year 2022 will definitely usher in ( 迎接) new dimensions technology, not only in the field of communications but also in transportation. In less than 12 years time, the car that we now drive will practicall

27、y drive itself on specially built roads and provide its passengers with all kinds of conveniences. Scientists have been experimenting on special devices that may soon become standard equipment on automobiles. Experts in the car industry speculate that in the year 2022, certain highways will be provi

28、ded with sensors 感應(yīng)器 buried beneath them. These sensors will emit signals that will be picked by similar sensors in the car and will enable the driver to put the car in “automatic pilot”, just like modern jetliners, until it turns off the highway.A danger commonly face bylong-distance drivers is fal

29、ling asleep at the wheel. In the future this major cause of fatalities will be practically eliminated. The car ofthe future will have a three-dimensional speedometer displayed right on its windshield in front of the driver. This will emit a loud blare嘟嘟聲whenever the speed limit is exceeded. At the s

30、ame time, the cars seatbelt willautomatically tighten, simultaneously activating 激活the cars brakes.With an eye to convenience, automotive experts are planning to make it possible for the driver to use his car telephone without taking his hands off the steering wheel by equipping the car with a telep

31、hone that can be activated by voice. The need to dial the number he wants will also beeliminated since the driver will only need to say the number he wants and the telephone will do the rest for him. The drivers conversation will be beamed 定向發(fā)出to the other party via satellite.The computer, of course

32、, will play a vital role in the safety and convenience features offered by the car. The computer will even assist the driver in parking his car in a tight space. By simply asking thecomputer, the driver will be able to know how close he is to the kerb 路邊的鑲邊石and the parkedcar behind or in front of th

33、e space he is trying to park his car in. The seats of the car will be adjusted by computer to fit perfectly the contours of the driver or his passengers bodies. In addition, the car windows will be treated with chemicals which automatically darken in bright sunlight and lighten as the sky grows dark

34、er.Another salient feature of the car is the sensors connected to the steering mechanism which detect any impairment or loss of alertness in the driver. These sensors will reflect themanner the driver normally applies the brakes, the way he steers and other normal functions. When they sense any devi

35、ation (背離，偏離) in the drivers normal behavior, the sensors will give an audible warning to the driver.Another safety feature will be a collision-avoidance system consisting of radar-like sensors fitted around the car. These will constantly scan for dangers. When such dangers are detected, the on-boar

36、d computer will take over automatically to avoid an accident. Bill Selover of Ford Motor Company, who specializes in advanced electronics, explains that the cars computer might reduce the cars speed to get out of danger. It will even apply the brakes and automatically tighten the drivers seat belt i

37、f an accident is imminent and can not be avoided.Today, a limited number of cars are already using an on-board auto-navigation system自動(dòng)導(dǎo)航系統(tǒng). The system displays a map and shows the position of the car on it. However, the kind of device that will be used in the year 2022 will be far superior to the a

38、uto-navigation system now in use. Atthat time, the driver will simply punch his destination on the computer and leave it to the computer to get him there. All he will have to do is to give clear vocal instructions like“turn left at the next corner”.The on-board computer will also make it easy and si

39、mple to service the car. When something needs repairing or replacement, the computer will alert the owner far in advance by saying something like “brakes will require replacement after another 2,000 kilometers ”, or “change the air filter after the next 1,000 kilometers”.What will be provided for ce

40、rtain highways according to the passage?communication Bsensors Cstandard equipment Dconveniencescommon danger that long-distance drivers may face isfalling asleep while drivingbeing tired at the wheelsleeping less before drivingtalking while drivingIn the future a driver can phone others while drivi

41、ngby using an advanced telephoneby talking through a cell phonewithout going out his carwithout taking his hands off the wheelAs to the safety and convenience features of a car, a computer will be used to do the following things excepttightening seatbelts Bparking cars Cadjusting seatsDfitting the p

42、assengers bodiesAccording to the passage, Ford Motor Company is advanced indrivers seat belt Belectronics Ccomputers on carsDradarThe computer can also help a driver to find out thathe must be tiredhe is not in good conditionCa certain part of the car needs repairing Dthe car is too old to usePassag

43、e 2Claims and AdjustmentsNo matter how efficient a business firm tries to be, mistakes will happen. A customer may receive the wrong merchandise, slow service, invoices or statements that contain errors, or even discourteous treatment at the hands of employees. Letters in which complaints are expres

44、sed - that is, letters in which customers make a claim against the company - are called claim letters.The company for which you work undoubtedly will receive some claim letters; in turn, the company will have occasion to write claim letters to those from whom it buys. As a consumer you will also hav

45、e many opportunities to write such letters.People writing claim letters are interested in one thing: satisfaction. If the merchandise is faulty, they want it replaced at no cost or inconvenience to themselves. If the service is poor, they want an apology and assurance that service will improve; they

46、may even want some compensation for the inconvenience caused them. If an error has been made, they it corrected.To get satisfaction, claimants must present their causes carefully and thoughtfully to the people who they feel are at fault. Suppose you ordered a gold identification bracelet (有識(shí)別標(biāo)志的金手鐲)

47、 from a mail order house, specifying that the bracelet be engraved with your name. When the bracelet arrives, you are disappointed to find that silver bracelet was sent. You become quite upset and a little angry. “How could they make such a stupid mistake?”How would you begin your letter? In the fir

48、st place, you should not write the letter while you are angry. Cool off first. You can do a much more convincing job when you are calm and can see thesituation in a reasonable light. The mistake was not intentional, mistakes are never.In writing answers to claim letters, you are on the other side of

49、 the fence. Your customers wish to present a claim, and they write to you. They may be dissatisfied with your merchandise, your service or your general efficiency. You will respond to their claim with an adjustment letter.A good company welcomes customer comments because they create opportunities to

50、 identify and remedy faulty products or poor services that may exist. It is your job to see that customers receive fair treatment - fair to them, of course, but also fair to your firm. Since adjustment letters sell satisfaction too, they are really sales letters.Most firms have established broad pol

51、icies for making adjustment. Some are very generous and practice the motto “The customer is always right.” Others are not so eager to please customers, especially if the customer is wrong. Even in the most generous organizations, there will be numerous occasions when claims cannot be granted. Regard

52、less of the fact that established policies exist for most adjustment situations, there will always be exceptions. For example, an old customer who has dealt with a firm faithfully over the years is likely to receive a little more consideration than a new customer who is merely shopping around for th

53、e best buy. Many factors enter into the decision as to whether or not an adjustment will be granted. Often there is simply no policy to cover an adjustment situation, so letter writers must weigh all the evidence and then do what they think is fairest to their customers and to their employer. Howeve

54、r, the writer must have or must get authority for any adjustment that is out of the ordinary.When writing adjustment letters, under all circumstances be patient, tactful and diplomatic. Always be sure to observe these four principles: Reply promptly. Show the customer that you understand the problem

55、. Tell the customer exactly what you are going to do about the problem. Avoid negative words and accusations.People may write claim letters when theysell wrong merchandisesend wrong goods to customersare dissatisfied with the services or goodsprovide slow service for customerscompany may have an opp

56、ortunity to write claim letters to thoseAfrom whom it buys their goodsBto whom it sells its productsCwho are its customersDwho have entered into contracts with itIt is suggested by the writer that a claimant present his casedirectlyB franklyC honestlyDcarefullyWhen should you begin to write a claim

57、letter according to the passage?When you are not nervousBWhen you have confidence CWhen you have calmed downDWhen you feel angryAccording to the passage, customer comments maybring loss to a companyBhelp a company identify faulty products Ccause troubles to a companyDmake a company suffer enormously

58、Passage 3McDonaldsIn 1954, Two brothers ran a small but busy restaurant in San Bernardino, California.The restaurant featured a limited menu that included: hamburgers, French fries, soft drinks and milkshakes. The milkshakes were very popular and the restaurant had purchased ten special “Miltimixer”

59、 milkshake makers. Each one could mix five milkshakes at a time.A salesman named Ray Kroc was the exclusive distributor of the “Multimix” milkshake machines at that time. Ray decided to visit the restaurant ; he wanted to find out why they had so many machines.Ray talked to Richard and Maurice (Mac)

60、 McDonald, the owners of the restaurant. He saw how they prepared the food using equipment that they had invented. The service in the restaurant was fast and the prices were inexpensive.Ray realized that this was a fantastic opportunity. He wanted to open more restaurants and so sell more multimixer