MODULE1

SMALLTALK

ww編輯pptIsthesmalltalksuccessfulonlyifthespeakersfollowtheAAAmodel?編輯pptWatchavideoandthinkofthereasonwhythemanfeltembarrassed!編輯pptDoyouhaveanywrongkindsofsmalltalk?Workinpairsandsharewitheachother.Brainstorm編輯pptDiscussion:Supposeyouareasalesperson,whatkindofsmalltalkdoyouneed?編輯pptReadingPage8TheWrongKindofSmallTalk編輯ppt

WhatisyourfirstimpressionofEsther?Doyoulikeher?Fastreadingoutspoken

Shesaidthefirstthingtocomeintoherhead.Shedidn’tthinkaboutwhatshesaid.notcautiousaboutotherpeople’sfeelings…becautiousabout=careaboutShehadacompleteabsenceofsmalltalk.編輯ppt1WhatdidEstheroftendowhenshespoketoothers?Sheputherfootinthemouth.(Shesaidsomethingembarrassing).2

Whatdoyouthinkare“thebasicrulesofsocialcommunication”?Tobepoliteandnottoembarrasspeople.3

Whydidthecustomerlookawkwardwhenshewasaskedhowoldshewas?Becauseshedidn’twanttosayherage.Careful-reading-1ww編輯ppt4HowdidthetypistcontradictEsther?Shesaidshewasn’tpregnant.5WhatwaswrongaboutEsther’sadvicetothesalesman?Heradvicewasveryinsensitiveasshetoldhimthathiswifewasafoolandthatnoonelikedher.編輯ppt6WhatdidEstherthinkoftheclerk’shaircut?Shewantedtoknowhowmuchitcost.7Whydidtheyoungmanthinkthecompanygavehimanewjobmilesaway?Hethoughttheofficewouldbequieterwithouthim.8WhatdidEstherthinkofheroldschoolfriend’shusband?Shethoughthewasugly.編輯ppt1

threethingsyoucansaywhenyoumakesmalltalkNicetomeetyou./Nicehaircut./I’dlikeyoutomeetmyhusband.2

twothingsyoushouldnotsayHowoldareyou?/Howmuchdidyourhaircutcost?3

onewayofreplyingtoquestionswhichyoudon’twishtoanswerI’drathernotsay.Findthefollowinginthepassage.Careful-reading-2編輯pptDiscussthequestionsandgivereasonsforyouranswers:Issmalltalkimportantinyoursociety?Isitasimportantas“real”conversation?Post-reading編輯pptThere'snothingsmallaboutsmalltalk.Thoughyoumaythinkthatmakingsmalltalkisjustawaytopassthetimeoravoidawkwardness,manygreatfriendshipsandrelationshipshavestartedwithadiscussionabouttheweather.Smalltalkcannotonlyhelpyoubuildameaningfulbondwithaperson,butit'salsoavitalskillthatwillbenefityouintheprofessionalworld.編輯pptAretheystillnewwordstoyou?absenceacquaintanceanniversaryapologyawkwardbrunchcautiousclerkcustomerfaxfirmfoolhaircuthostesshumanbeinginterruptmaturemessymottooutspokenpregnantsaleswomanshortcomingteasetypistw編輯ppt1aplaceofwork2peopleorjobsacquaintance,clerk,customer,fool,hostess,humanbeing,saleswoman,typist

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