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Location,dateofpresentation(monthday,year)4Content PageA. Chapter ??1. Sub-chapter ??1.1 Section ??B. Chapter ??1. Sub-chapter ??1.1 Section ??C. Chapter ??1. Sub-chapter ??1.1 Section ??Thisdocumentwascreatedfortheexclusiveuseofourclients.Itisnotcompleteunlesssupportedbytheunderlyingdetailedanalysesandoralpresentation.Itmustnotbepassedontothirdpartiesexceptwiththeexplicitpriorconsentof.5A. Chapterpage21point

(betweenchapterpointandtext:1tab)617pointslidetitleNotesSource:11pointtext:Level0Level1Level2Level3Level2Level2Level313pointtext:Level0Level1Level2Level3Level1Level2Level315pointtext:Level0Level1Level2Level3Level1Level2Level37rbaddressesARGENTINARolandBergerS.A.StrategyConsultantsOlgaCossenttini731,PuertoMaderoC1107BVABuenosAiresPhone +54

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95Lists–horizontal(variations)HeadingDetailsHeadingDetails96Lists–horizontal(variations)HeadingDetailsHeadingDetailsHeadingDetails97Lists–horizontal(variations)HeadingDetailsHeadingDetailsHeadingDetailsHeadingDetails98Lists–horizontal(variations)HeadingDetailsHeadingDetailsHeadingDetailsHeadingDetailsHeadingDetails99Lists–horizontal(variations)HeadingDetailsHeadingDetails100Lists–horizontal(variations)HeadingDetailsHeadingDetailsHeadingDetails101Lists–horizontal(variations)HeadingDetailsHeadingDetailsHeadingDetailsHeadingDetails102Lists–horizontal(variations)HeadingDetailsHeadingDetailsHeadingDetailsHeadingDetailsHeadingDetails103Lists–horizontal(variations)HeadingDetailsHeadingDetails104Lists–horizontal(variations)HeadingDetailsHeadingDetailsHeadingDetails105Lists–horizontal(variations)HeadingDetailsHeadingDetailsHeadingDetailsHeadingDetails106Lists–horizontal(variations)HeadingDetailsHeadingDetailsHeadingDetailsHeadingDetailsHeadingDetails107Lists–horizontal(variations)HeadingDetailsHeadingDetails108Lists–horizontal(variations)HeadingDetailsHeadingDetailsHeadingDetails109Lists–horizontal(variations)HeadingDetailsHeadingDetailsHeadingDetailsHeadingDetails110Lists–horizontal(variations)HeadingDetailsHeadingDetailsHeadingDetailsHeadingDetailsHeadingDetails111Lists–vertical(variations)…………112Lists–vertical(variations)………………113Lists–vertical(variations)……………………114Lists–vertical(variations)…………………………115Lists–vertical(variations)…………116Lists–vertical(variations)………………117Lists–vertical(variations)……………………118Lists–vertical(variations)…………………………119Lists–vertical(variations)…………120Lists–vertical(variations)………………121Lists–vertical(variations)……………………122Lists–vertical(variations)…………………………123Lists–vertical(variations)124125Lists–vertical(variations)126Schedule123456789101112Month1Month2Month3ActivitiesA.B.C.127Schedule123456789101112Month1Month2Month3ActivitiesA.B.C.128Setsofguidelines2345Guidelines1Guidelines2Guidelines3Guidelines4Guidelines5Comments1Comments2Comments3Comments4Comments51129….........130…............131…...............132.........Pyramid(3levels)133............Pyramid(4levels)134Pyramid(5levels)...............135Pyramid(centered)….........1363factors(interwoven)123137Commonground1384factors(1)……...…...…...…...1394factors(2)……...…...…...…...1404factors(3)1234Factor1Factor2Factor3Factor4…1414factors(3a–weighted)234Factor1Factor2Factor3Factor4…1424factors(3b–dynamic)1234Factor1Factor2Factor3Factor4Fourdynamicfactors143SWOTDetailsSTRENGHTWEAKNESSESDetailsDetailsDetailsOPPORTUNITIESTHREATSSWOT1445factors(variation)……...…...…...…...…...1456factors(variation)……...…...…...…...…...…...146…………...…...…...…...........................…………147………………………............…............…............…............148……………………………………………………149Table6X5150Table12X8151Table152

153154Specialtypesofmatrix–opportunities/threatsOpportunitiesThreats……155Specialtypesofmatrix–opportunities/threats…Opportunities…Threats156Specialtypesofmatrix–opportunities/threats…Opportunities…Threats157Specialtypesofmatrix–opportunities/threats…Opportunities…Threats158Specialtypesofmatrix–prosandcons……159Specialtypesofmatrix–prosandcons……160Specialtypesofmatrix–prosandcons……161Specialtypesofmatrix–controversy…………162Specialtypesofmatrix–controversy……………163Specialtypesofmatrix–controversy……………164Specialtypesofmatrix–conflict/tension(1)…………165Specialtypesofmatrix–conflict/tension(2)…………166Specialtypesofmatrix–bottomup/topdown(1)BOTTOMUPTOPDOWN......…167Specialtypesofmatrix–bottomup/topdown(2)......BOTTOMUPTOPDOWN12168Specialtypesofmatrix–equilibrium……169Specialtypesofmatrix–imbalance……170Processes123TitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitleTitle171Process/phasesPhase1Phase2Phase3………172Process/phasesPhase1Phase2Phase3………173Process/phasesPhase1Phase2Phase3………174Process/phases12345……………175Cycles(1)(colorpresentation)176Cycles(2)177Spirals(orthogonal)12178Hurdles179Resistance/obstacles1257346180Filters124536181Changeofmindset/direction1234182Nodes/interfaces143756892183Pressure12184Increase/decrease12345678185Direction186Consequences(1)...…...…...…...…...…...…187Consequences(1a)...…...…...…...…...…...…188…………………………Consequences(2)189...…......…...Consequences(3)190...…...…...…...…12Consequences(4)191Consequences......…………1234192Impact(3factors)QUALITYTIMECOST…193…194Impact(4and6factors)195Impact(4factors)Factor3Factor2Factor4Factor1Genericdescriptionofthe4factors196Impact(5factors)Factor3Factor2Factor4Factor5Genericdescriptionofthe5factorsFactor1197Factor2Genericdescriptionofthe6factorsFactor3Factor1Factor5Factor4Factor6Impact(6factors)198Factor3Genericdescriptionofthe7factorsFactor2Factor6Factor4Factor5Factor7Factor1Impact(7factors)199Factor3Genericdescriptionofthe8factorsFactor2Factor6Factor7Factor4Factor5Factor1Factor8Impact(8factors)2006successfactors…Impactandresult(1)………………201Impactandresult(2)5successfactors………………202VisionVision203Action/reaction…………………204ValuechainCustomerSupplierDevelopmentProductionSalesDistributionCompany205Action/reaction(1)206Action/reaction(2)(transparent–colorpresentation)207Interaction123208Jigsawpuzzle209Spiral210FilterInitialsituation1.Criterion2.Criterion3.CriterionResult211RedesignTitleTitleTitle………212ChangeofdirectionMomentofdirectionalchange213Varioustypesofbrackets(tobeusedinsteadofblockarrows)Breaks:BarColumnX-AxisY-Axis?±1214215216

NotesSource:客戶縣公司新業(yè)務管理人員縣公司市場部經(jīng)理需求預溝通接入申請可行性評估審核簽訂協(xié)議工程實施與驗收費率設置正式運行客戶資源配置預溝通需求發(fā)起技術可行性預溝通技術可行性審核收益可行性審核提高“綜合接入申請修改需求提高“綜合接入施工？”提高“計費？清單”簽訂協(xié)議項目工程反饋單修改需求費率設置工程驗收專線工程實施C專線維護子系統(tǒng)否是否通過是否市市場部信息？經(jīng)理支撐中心部門經(jīng)理市運建部部門經(jīng)理數(shù)據(jù)管理員工程中心217

NotesSource:需求預溝通接入申請可行性評估審核簽訂協(xié)議工程實施與驗收費率設置正式運行需求發(fā)起技術可行性預溝通技術可行性審核收益可行性審核簽訂協(xié)議項目工程反饋單客戶資源配置預溝通提高“綜合接入申請修改需求提高“綜合接入施工？”提高“計費？清單”修改需求費率設置工程驗收專線工程實施C專線維護子系統(tǒng)否是否通過是否客戶縣公司新業(yè)務管理人員縣公司市場部經(jīng)理市市場部信息？經(jīng)理支撐中心部門經(jīng)理市運建部部門經(jīng)理數(shù)據(jù)管理員工程中心218需求發(fā)起啟用通道業(yè)務受理與反饋復核評估匯總業(yè)務判斷時間判斷工單補發(fā)客戶經(jīng)理值班經(jīng)理vip后臺接單業(yè)務管理短信通知審核評估歸檔授權(quán)判斷區(qū)域經(jīng)理匯總評估地方集客部匯總通報省集客部業(yè)務管理短信通知否是否是非工作時間上門拜訪1860運端省1860接單接單要求發(fā)起客戶219要求發(fā)起客戶份的需求需求發(fā)起預處理確認后臺處理審核評估歸檔要素審核預處理遞交申請表通知客戶通知客戶客戶經(jīng)理操作成功審核提交故障報告歸檔統(tǒng)計分析BOSS批處理分配集團號，接收申請表批處理登記表虛擬網(wǎng)后臺操作員通報集團業(yè)務管理員否是是否220Bar-/Column11pt221Bar-/Column13pt222223StackedBar/Column11pt224StackedBar/Column13pt225Pie226Lines227Columnandline228XY-Lines229XY-Scatter230Portfolio231232ProfileMuster1Muster2Muster3Muster4Muster5Muster6Muster7Muster8Muster9Muster10Muster11Muster12Muster13Muster14Muster15Muster16Muster17InformationzurBearbeitung:Gruppeaufl?senBestandteile:Balkendiagramm,Polygon-Linien,TextteileReihe1nichtaktivieren!Reihe2bleibtimmeraktiviert!Reihe3aktivieren,

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IHUNAFEDPLSLCZEurope250Taiwan25117pointslidetitleNotesSource:羅蘭?貝格大嶼山Lantauisland青衣TsingYi中環(huán)Central北角NorthPoint香港島HKIsland柴灣ChaiWan觀塘KwunTong九龍Kowloon長沙灣Cheungshawan荃灣TsuenWan屯門TuenMun元朗YuenLong上水SheungShui大埔TaiPo西貢SaiKung新界NewTerritories沙田Shatin292834242511485141142142337252GRUSRGAL.GRA-Diagram-Gallery

253IntroductionThediagramgalleryisnowcompletedandreadyforuse.Youcanfindadescriptionofitsfeaturesonthefollowingpages.Thegalleryconsistsof32diagramsintwofontsizes-16diagramseachfor11ptand13pt.

Wedecidedtouse11pttextand13pttextbecausethesearethefontsizesmostlikelytobeused.Thosewhoneedeitherlargerorsmallerfonts(thelattershouldalwaysbeanexception)canmodifythegraphsinnotimeatall.Thefollowingtutorialexplainsthediagramtypesaswellastheirnamesinthegallery.Itisaimednotonlyatexperiencedusersofthegallerybutshouldhelpstarters,too.

Onlythe11ptdiagramsareexplainedindetail.The13ptdiagramshavethesamesequence.Thesameremarksapplytothem.Anybodywhowishestocommentongalleryortutorialismostwelcome.Thisincludesfaultsfoundandproposalsfornewgraphs.254GRUSRGAL.GRAisamoduleoranapplicationofPowerPoint.EachPPT-userhasitinstalledonthePCDependentonyourPCconfigurationandyourfile/programmanagementyoucanfindGRUSRGAL.GRAindifferentlocations.AsimplewaytofindGRUSRGAl.GRAandtoinstallthenewversion:

SearchforGRUSRGAL.GRAandmakeanoteofthepath.OpenthedirectoryandreplacetheoldGRUSR.GALbythenewGRUSRGAl.GRA.TheNameGRUSRGAL.GRAmustnotbechanged,otherwisePPTwontbeabletofindit.Thenewfilehas410KBandcanbeusedbyEnglishlanguageoffices.Thepunctuationwillbeadaptedautomatically.Example:1.023,5changesto1,023.5assoonasthegraphbecomesactivewithdifferentcountryparameters(Settings-->ControlPanel-->RegionalOptions:English).

Youcanmakeitactivebyadoubleclickonthediagram:Thenthedatasheetbecomesvisible.GRUSR.GAL=GraphicUserGalleryFileandpathonnetworkedPC,Win2000Note:Yournameshouldappearinsteadofmineinthefilepath2551.2.3.The32predefineddiagramscanbefoundunder“Customtype+userdefined"in11ptand13ptfonts.Howtousesthem:Insertthediagramwiththediagramfunction.Dragittothecorrectsize.Whenthediagramisactive(.i.e.thedatasheetisvisible)selectunderCustomTypeandUser-definedthepre-defineddiagrammostfittingyourneeds(fontsizeetc).Afterwardsmakethenecessaryadaptations(e.g.removenotneededrowsorcolumns,enteryournumericalvalues,fitthescaletothevalues,adapttheticks...)Note:Don‘tselectthefirstdiagram"Default"or"Standard",PPTneedsitforreasonsofitsown,thereforeitcan‘tberemoved.Incaseyouhaveareallydisgustingdefaultdiagramwhichyoudon‘twanttospoilyourdaywheneveryouseeit,youcoulddefineyourmostuseddiagramasstandard.Thisisonlycomfortmanagementandyouareoutofluckwhenyoudislikeyourmostuseddiagram.Anyway,foractiveworkyouhavealwaystochooseadiagramwitha11or13initsname.256Sequenceandnameofthe32pre-defineddiagramsNote:

ThelettersA,Bprefixthediagramtypeforplacingthediagramsontopofthelist.Thismakesaccessingoftenuseddiagramsfaster.TheletterKmeansc(k)ombinedTheletterZprefixesthediagramtypeswhicharenotsooftenusedandcanconsequentlyappearattheendofthelist.Default/Standard11-A-column11-B-bar11-B-column-line-2axes11-B-line11-B-pie-%11-B-pie-value11-B-stack11-B-step11-K-column+line-2axes11-K-stack+line11-K-stack-0%11-portfolio11-scatter11-Z-bar-%-overlap11-Z-Bezierfunction11-Z-steps-onlyup/down..3-A-column13-B-bar13-B-column-line-2axes13-B-line13-B-pie-%13-B-pie-value13-B-stack13-B-step13-K-column+line-2axes13-K-stack+line13-K-stack-0%13-portfolio13-scatter13-Z-bar-%-overlap13-Z-Bezierfunction13-Z-ste