社會組織與志愿服務(wù)SocialOrganizationsandVoluntaryServices中國社會工作協(xié)會志愿者工作委員會WorkingCommitteeofVolunteersofChinaAssociationofSocialWorkers

二OO八年十二月五日December5,2008

一、 我國志愿服務(wù)的現(xiàn)狀

I.CurrentSituationofVoluntaryServicesinChina

目錄

Contents

二、 社會組織在志愿服務(wù)行動中發(fā)揮的作用

II.RolePerformedbySocialOrganizationsinVoluntaryServices

三、 社會組織參與志愿服務(wù)中存在的主要問題

III.MainProblemsinVoluntaryServicesParticipatedinby

SocialOrganizations

四、 改進(jìn)和完善社會組織參與志愿服務(wù)的對策建議IV.SuggestionsforSocialOrganizationstoImproveandPerfectTheirParticipatinginVoluntaryServices

一、我國志愿服務(wù)的現(xiàn)狀

I.CurrentSituationofVoluntaryServicesinChina

我國已擁有注冊志愿者五千余萬人，形成以社區(qū)志愿者、青年志愿者、大學(xué)生志愿者為主，職工志愿者、巾幗志愿者、家庭志愿者、扶殘助殘志愿者、紅十字志愿者、老年志愿者、扶貧志愿者、科普志愿者、治安志愿者等各類志愿服務(wù)隊(duì)。

Chinahasmorethan50millionregisteredvolunteers,includingcommunityvolunteers,youngvolunteersandcollegestudentvolunteersasmainbody,aswellasworkervolunteers,womenvolunteers,familyvolunteers,volunteersforhelpingthedisabled,RedCrossvolunteers,elderlyvolunteers,volunteersforhelpingthepoor,volunteersforpopularizationofscience,securityvolunteersandothers,whichformvariousvoluntaryorganizations.我國2001年共有7.69億年滿18歲以上的居民以正式或非正式的方式參加志愿服務(wù)，志愿服務(wù)參與率為85.2%，他們總共貢獻(xiàn)時間為189億小時，人均年志愿服務(wù)時間為77小時，相當(dāng)于2980萬個全日勞動力，其貢獻(xiàn)值折合人民幣1968億人民幣。In2001,Chinahad0.769billionresidentsover18yearsoldparticipatinginvolunteerservicesinformalorinformalway,with85.2%participationrate,theytotallycontributed18.9billionhours,whichwasequivalentto29.8millionfull-timeworkforce,theannualworkingtimeforvoluntaryservicespercapitawas77hours,theircontributionvaluewasequivalenttoRMB196.8billion.

二、社會組織在志愿服務(wù)行動中發(fā)揮的作用

II.RolePerformedbySocialOrganizationsinVoluntaryServices（一） 社會組織的界定A.DefinitionofSocialOrganizations

一般認(rèn)為，社會組織是指為了執(zhí)行一定的社會職能，完成特定的社會目標(biāo)、具有明確規(guī)章制度的一個獨(dú)立單位，是正式化的社會群體。社會組織分類方法很多，按其職責(zé)和功能，分為公益類、服務(wù)類、維權(quán)類、文體類和保健類五類社會組織；按是否注冊登記，可分為經(jīng)正式登記有法人資格的社會組織、在相關(guān)部門備案的“準(zhǔn)社會組織”和未登記備案、但又事實(shí)上存在并在開展各類活動的“草根組織”。

Generally,socialorganizationreferstoanindependentunitwhichhasclearrulesandregulationsforthepurposeofexercisingcertainsocialfunctionsandcompletingspecificsocialgoals,itisaformalsocialgroup.Socialorganizationhasseveralwaysofclassification,accordingtofunctionsandpowers,itcanbeclassifiedinto5categoriesincludingcommonwealcategory,servicecategory,right-safeguardingcategory,categoryofcultureandsportsandhealthcategory;accordingtoregistrationornot,itcanbeclassifiedintoofficiallyregisteredlegal-personsocialorganizations,“quasisocialorganizations”recordedwithrelevantdepartmentsand“grassrootsorganizations”whichhavenotbeenrecordedbuthaveexistedandcarriedoutvariousactivities.

（二）社會組織在志愿服務(wù)中發(fā)揮的作用B.RolePerformedbySocialOrganizationsinVoluntaryServices

1、參與社區(qū)社會管理，促進(jìn)社區(qū)居民自治和基層民主；

1.

Participatingincommunitymanagementandpromotingcommunityself-managementandgrassrootsdemocracy;

2、提供各種社會服務(wù)，拓寬志愿服務(wù)服務(wù)領(lǐng)域；2.providingvarioussocialservicesandbroadeningthescopeofvolunteerservices;

3、開展社會文化活動，促進(jìn)人文建設(shè)；3.conductingsocialandculturalactivitiesandpromotingthebuildingofthehumanities;

4、承擔(dān)社會事務(wù)性工作，促進(jìn)基層政府職能轉(zhuǎn)變；4.takingupsocialworkandpromotingthefunctiontransformationofthegrassrootsgovernments;

5、化解社會矛盾，維護(hù)社會穩(wěn)定；5.resolvingsocialcontradictionsandsafeguardingthesocialstability;

6、動員廣大居民參與，整合社會資源；6.mobilizingthebroadmassesofresidentstoparticipateinintegrationofsocialresources;

7、拓寬資金來源，促進(jìn)志愿服務(wù)項(xiàng)目開展；7.broadeningthefundresourcesandpromotingtheimplementationofvolunteerserviceprojects;

8、溝通政府與居民，影響政府發(fā)展政策的制定；8.bridgingthegovernmentandpeopleandimpactingtheformulationofthedevelopmentpolicyofthegovernment;

9、提升中國軟實(shí)力和國際形象。9.enhancingChina'ssoftpowerandinternationalimage.

二、社會組織在志愿服務(wù)行動中發(fā)揮的作用

II.RolePerformedbySocialOrganizationsinVoluntaryServices（三）社會組織參與

志愿服務(wù)的主要方式

C.MainWaysforSocialOrganizationsParticipatinginVoluntaryService

2、資金支持2.Financialsupport

4、能力建設(shè)4.Capacitybuilding

1、專業(yè)服務(wù)

1.Professionalservices

二、社會組織在志愿服務(wù)行動中發(fā)揮的作用

II.RolePerformedbySocialOrganizationsinVoluntaryServices3、項(xiàng)目參與3.Participationinprojects二、社會組織在志愿服務(wù)行動中發(fā)揮的作用

II.RolePerformedbySocialOrganizationsinVoluntaryServices（四） 社會組織志愿服務(wù)的主要類型

D.MainTypesofVoluntaryServicesbySocialOrganizations

以512抗震救災(zāi)社會組織志愿服務(wù)為例Take5.12earthquakereliefvoluntaryservicesbysocialorganizationsasanexample（五）不同志愿服務(wù)之間的比較

E.ComparisonamongDifferentVoluntaryServices

人民團(tuán)體與社會團(tuán)體（官方化社會組織）志愿服務(wù)的比較1.VoluntaryServiceComparisonbetweenPeople'sOrganizationsandSocialGroups(OfficialSocialOrganizations)

人民團(tuán)體的志愿服務(wù)Voluntaryservicesofpeople'sorganizations社會團(tuán)體的志愿服務(wù)Voluntaryservicesofsocialgroups組織方式Organizationway

委托高校，或在系統(tǒng)內(nèi)報名選派志愿者Designatevolunteersthroughentrustingcollegesoruniversitiesorbyinternalsystem設(shè)計志愿服務(wù)項(xiàng)目，向社會公開招募Designvoluntaryserviceprojectsandmakeopenrecruitment

管理方式Managementway組織性強(qiáng)，管理難度小Formalorganizationfacilitatesmanagement

隨意性強(qiáng)，管理難度大Itishardformanagementduetorandomorganization

動員方式Mobilizationway

行政動員Administrativemobilization

社會動員Socialmobilization

協(xié)調(diào)Coordination由于是同一系統(tǒng)內(nèi)的各級組織,協(xié)調(diào)相對容易Relativelyeasyforcoordinationaspeople's

organizationsatalllevelsareunderthesamesystem

有一定難度Relativelydifficult

資源Resources資金充裕，資源豐富Richinresourcesandfunds資金短缺，資源匱乏Lackofresourcesandfunds工作方式Workingmethods政績導(dǎo)向Performanceorientation

徘徊于政績導(dǎo)向與需求導(dǎo)向之間，工作方式較人民團(tuán)體相對靈活Betweenperformanceorientationanddemandorientation,relativelyflexibleworkingmethod

協(xié)作方式Collaborativemethods各級組織之間互相配合、協(xié)作Mutualcooperationamongtheorganizationsatalllevels社團(tuán)之間較少協(xié)作，與其他類型民間組織的協(xié)作也較少Lesscooperationamonggroupsandalsolesscooperationwithothertypesofnon-governmentalorganizations

效率Efficiency決策階段較慢，一旦實(shí)施則眾人響應(yīng)Thedecision-makingphaseislong,oncethedecisionsareimplemented,thepublicwillrespond

效率不高Lowefficiency服務(wù)類型Typesofservices以常見的難度較大的服務(wù)項(xiàng)目為主Themajorityarethecomplicatedprojects較人民團(tuán)體，社團(tuán)的服務(wù)類型更為豐富，類型較多，Moretypesofservices

功用Functions長期效用明顯Prominentlong-termeffectiveness

短期效用突出Prominentshort-termeffectiveness

可持續(xù)性Sustainability持續(xù)時間長Longduration

視社團(tuán)實(shí)力而定Dependonthestrengthofthegroup影響力Influence影響較為深遠(yuǎn)Havefar-reachinginfluence

有一定影響力Havecertaininfluence

公信力Credibility較高Higher

一般Normal二、社會組織在志愿服務(wù)行動中發(fā)揮的作用

II.RolePerformedbySocialOrganizationsinVoluntaryServices（五）不同志愿服務(wù)之間的比較E.ComparisonamongDifferentVoluntaryServices

2、企業(yè)與民間非企業(yè)單位志愿服務(wù)的比較a2.VoluntaryServiceComparisonbetweenEnterprisesandPrivateNon-EnterpriseUnits(a)企業(yè)的志愿服務(wù)Voluntaryservicesofenterprises

民間非企業(yè)單位的志愿服務(wù)Voluntaryservicesofprivatenon-enterpriseunits

組織方式Organizationway

成立企業(yè)志愿服務(wù)隊(duì)，鼓勵員工提供志愿服務(wù)Setupvoluntaryservicegroupsandencouragethestafftoprovidevoluntaryservices設(shè)計志愿服務(wù)項(xiàng)目，向社會公開招募Designvoluntaryserviceprojectsandmakeopenrecruitment

管理方式Managementway以企業(yè)人力資源模式進(jìn)行管理。志愿者穩(wěn)定，團(tuán)隊(duì)人員之間熟悉，協(xié)作容易，便于管理。在管理的計劃、組織、領(lǐng)導(dǎo)、控制諸方面，除計劃外都做得相對出色Withreferencetothemanagementmodelofthe

enterpriseinhumanresources,thevolunteersarestable,theteammembersarefamiliarwitheachother,andthecollaborationandmanagementareeasy.Exceptforplanning,theenterprisescandowellinvariousaspectsincludingorganization,leadershipandcontrol.應(yīng)征的志愿者動機(jī)各異，有以使命驅(qū)動的，也有利益驅(qū)動的。志愿者松散組合，隨意性較大，團(tuán)隊(duì)不夠穩(wěn)定，缺乏有效的績效考核制度。不便管理。只在項(xiàng)目計劃上優(yōu)于企業(yè)志愿者Thecandidatesforvolunteershavedifferentmotivations,somearedrivenbymission,andsomearedrivenbyinterests.Themanagementwayoftheprivatenon-enterpriseunitsisrelativelyrandom,theirteammembersarenotstable,andtheyarelackofeffectiveperformanceappraisalsystem.Theyarebetterthantheenterprisesonlyintheprojectdesign.動員方式Mobilizationway

內(nèi)部動員Internalmobilization社會動員Socialmobilization

資源Resources

資金占優(yōu)，動員各方資源的技巧尚不如“民非”駕輕就熟Theenterpriseshavefinancialadvantages,however,theyarenotcomparedwiththeprivatenon-enterpriseunitsinresourceutilization相較企業(yè)，“民非”在公共領(lǐng)域的社會資源相對多些，可以調(diào)動學(xué)術(shù)界、政府資源及國際資源等Comparedwiththeenterprises,theprivatenon-enterpriseunitshavemoresocialresourcesandmaymobilizeacademicresources,governmentresources,internationalresources,etc.理念Principle講求實(shí)效Highlightresultsorientation講求參與、尊重與賦權(quán)Highlightparticipation,respectandauthorization

二、社會組織在志愿服務(wù)行動中發(fā)揮的作用

II.RolePerformedbySocialOrganizationsinVoluntaryServices（五） 不同志愿服務(wù)之間的比較E.ComparisonamongDifferentVoluntaryServices

2、企業(yè)與民間非企業(yè)單位志愿服務(wù)的比較b2.VoluntaryServiceComparisonbetweenEnterprisesandPrivateNon-EnterpriseUnits(b)民間非企業(yè)單位的志愿服務(wù)Voluntaryservicesofprivatenon-enterpriseunits企業(yè)的志愿服務(wù)Voluntaryservicesofenterprises原則上講，“民非”的公信力應(yīng)該高，但宥于國內(nèi)NGO整體水平的參差不齊，致使“民非”公信力不高Inprinciple,theprivatenon-enterpriseunitsshouldhavehighercredibility,however,duetotheunevenlevelsofdomesticNGO,theircredibilityisnothigh企業(yè)的公信力由于其追求利潤的特征，一般不高。但由于一些企業(yè)具有高品牌知名度，反而具有一定公信力Becauseoftheprofit-pursuingcharacteristicsoftheenterprises,generally,theircredibilityisnothigh.However,anumberofcompanieshavehighbrandawareness,theyhavecertaincredibility公信力Credibility“民非”的影響力甚為有限。原因在于：組織結(jié)構(gòu)中由于人員和資金限制，欠缺長期有序的營銷策劃、實(shí)施能力。TheinfluenceofTheprivatenon-enterpriseunitsislimited.Thereasonsareasfollows:

duetopersonnelandfinancialrestrictions,theyarelackoflong-termandorderlymarketingplanningandimplementationcapacity企業(yè)品牌知名度相較“民非”要高得多，有的企業(yè)還有美譽(yù)度及客戶忠誠度，因此，企業(yè)的志愿服務(wù)其影響力是較大的。加之其注重營銷，擅長造勢，更為其影響力的擴(kuò)大錦上添花。Comparedwithprivatenon-governmentunits,thebrandawarenessoftheenterprisesismuchhigher,andsomecompanieshavegoodreputationandcustomerloyalty,therefore,theenterpriseshavegreaterinfluenceinvoluntaryservices.Inaddition,theenterprisesfocusonmarketinganddowellincreatinggoodmomentum,theirinfluencearefurtherenhanced.影響力Influence高High低Low可持續(xù)性Sustainability中長期作用明顯Prominentmiddle-termandlong-termeffectiveness

短期作用顯著Prominentshort-termeffectiveness功用Functions豐富。涉及社會發(fā)展的方方面面Theprivatenon-enterpriseunitsprovidemoretypesofservices,whichinvolveallaspectsofsocialdevelopment

單一（因缺乏對公共服務(wù)領(lǐng)域的了解和關(guān)注，不熟悉參與式發(fā)展理論，及社會工作方法，故此以物資發(fā)放、兒童救助為主要服務(wù)類型）Theenterprisesprovidesingleservice(astheyarelackofunderstandingandconcernonpublicserviceandnotfamiliarwiththetheoryofparticipatorydevelopmentandsocialworkmethods,sotheirmaintypeofserviceisprovisionofmaterialsandaidforchildren)服務(wù)類型Typesofservices潤物無聲，長遠(yuǎn)顯現(xiàn)Theprivatenon-enterpriseunitscangeteffectthroughpersistentefforts雷厲風(fēng)行，立竿見影Theenterprisescangeteffectinstantly效率Efficiency

更愿意選擇聯(lián)合行動的方式，雖然在協(xié)作上會存在各種問題Theprivatenon-enterpriseunitsaremorewillingtochoosethewayofjointaction,althoughtherearevariousissuesincooperation基本以單打獨(dú)斗為主Theenterprisesalmostworkindependently協(xié)作方式Collaborativemethods

過程導(dǎo)向、需求導(dǎo)向Processorientationanddemandorientation結(jié)果導(dǎo)向Resultsorientation工作方式Workingmethods

二、社會組織在志愿服務(wù)行動中發(fā)揮的作用

II.RolePerformedbySocialOrganizationsinVoluntaryServices（五） 不同志愿服務(wù)之間的比較E.ComparisonamongDifferentVoluntaryServices

3、 個體志愿者與草根組織志愿服務(wù)的比較3.VoluntaryServiceComparisonbetweenIndividualVolunteersandGrassrootsOrganizations個體志愿者的志愿服務(wù)Voluntaryservicesofindividualvolunteers

草根組織的志愿服務(wù)Voluntaryservicesofgrassrootsorganizations

組織方式Organizationway

個人或?qū)ふ医M織Thevolunteersprovideservicesbythemselvesorthroughcooperatingwithsomeorganizations

設(shè)計志愿服務(wù)項(xiàng)目，向社會公開招募Designvoluntaryserviceprojectsandmakeopenrecruitment

管理方式Managementway

能動性，資源動員能力強(qiáng)難以為繼Theindividualvolunteersareactiveandgoodatmobilizingresources;itishardforthemtoprovidelong-termvoluntaryservices

系統(tǒng)和持續(xù)支持；強(qiáng)調(diào)計劃統(tǒng)籌，有時間成本Thegrassrootsorganizationshighlightsystematicalandcontinuoussupportaswellasplanandcoordination,theyhaverelativelyhighertimecosts

動員方式Mobilizationway

開放與隨意；先鋒性，行動迅速Openandfree;pioneeringandfastaction-oriented注重專業(yè)規(guī)范目標(biāo)和范圍相對清晰Thegrassrootsorganizationsfocusonprofessionalservices,theyhaverelativelyclearerobjectiveandservicescope

風(fēng)險管理意識Riskmanagementawareness欠缺風(fēng)險管理意識Lackofriskmanagementawareness一定的風(fēng)險管理意識Havecertainriskmanagementawareness理念Principle

社會責(zé)任和個人價值的實(shí)現(xiàn)Realizationofsocialresponsibilityandindividualvalue社會責(zé)任和組織價值的實(shí)現(xiàn)Realizationofsocialresponsibilityandvalueoftheorganization工作方式Workingmethods

根據(jù)個人所長或遇到情況而定Dependonpersonalstrengthsorspecificcircumstances

有一定服務(wù)領(lǐng)域Havecertainservicescope協(xié)作方式Collaborativemethods

尋找伙伴或者組織Lookforpartnersororganizations單個組織或聯(lián)合其他組織或申請政府等支持Thegrassrootsorganizationsprovideservicesbythemselves,orincooperationwithotherorganizationsorthroughapplyingforsupportofthegovernment效率Efficiency

相對較高Relativelyhigher較高Higher服務(wù)類型Typesofservices單一Single多樣Diversified

功用Functions

難以評估和監(jiān)測Hardforappraisalandmonitoring較易方便評估和監(jiān)測Relativelyconvenientforappraisalandmonitoring可持續(xù)性Sustainability時斷時續(xù)Poorsustainability相對堅(jiān)持時間稍長一些Relativelylongersustainability公信力和影響力Credibilityandinfluence

滄海一粟，公信力和影響力受限Individualvolunteersareaverysmallpartinvoluntaryactivities,theyhavelimitedcredibilityandinfluence公信力和影響力較個人高，有較大提升空間Comparedwithindividualvolunteers,theyhavehighercredibilityandinfluenceandmorespaceforimprovement二、社會組織在志愿服務(wù)行動中發(fā)揮的作用

II.RolePerformedbySocialOrganizationsinVoluntaryServices（六） 社會組織志愿服務(wù)的社會評價（以救災(zāi)為例）F.SocialEvaluationConcerningVoluntaryServicesofSocialOrganizations(TakeDisasterReliefasAnExample)二、社會組織在志愿服務(wù)行動中發(fā)揮的作用

II.RolePerformedbySocialOrganizationsinVoluntaryServices（七） 社會組織志愿服務(wù)的顯著特點(diǎn)（以救災(zāi)為例）G.NotableCharacteristicsofVolunteerServicesofSocialOrganizations(TakeDisasterReliefasanExample)

1、反應(yīng)快速，行動迅捷；

1.Rapidresponseandaction;

2、參與的組織眾多，類型各異；

2.largenumberofdifferenttypesoforganizationshaveparticipatedinvolunteerservices;3、參與層面多、服務(wù)范圍廣；3.participatinginmulti-levelandwide-rangeservices;4、業(yè)余工作、專業(yè)資質(zhì)；4.professionalservicesareprovidedinsparetime;5、學(xué)習(xí)與政府合作，初見成效；5.learningtocooperatewiththegovernmentandcertainresultsareachieved;

6、社會組織重視協(xié)作，形成多個聯(lián)合辦公室；聯(lián)合行動較多；6.socialorganizationshaveattachedgreatimportancetocooperation,lotsofjointofficesareformedandlotsofjointactionsarecarriedout;7、模式創(chuàng)建、機(jī)制創(chuàng)設(shè)；7.creatingmodelsandmechanisms;8、志愿服務(wù)支持機(jī)構(gòu)應(yīng)運(yùn)而生；8.theagenciessupportingvoluntaryservicescameintobeing;

二、社會組織在志愿服務(wù)行動中發(fā)揮的作用

II.RolePerformedbySocialOrganizationsinVoluntaryServices

1、志愿過剩；1.Voluntaryovermuchness;2、社會缺少對志愿服務(wù)的認(rèn)識；2.thesocietyislackofunderstandingofvolunteerservice;3、信息不對稱，導(dǎo)致資源浪費(fèi)；3.resourcesarewastedduetoasymmetricinformation;

4、社會組織進(jìn)入過多給政府管理帶來壓力；4.overmuchparticipationofthesocialorganizationsbringstoomuchpressuretothegovernment;5、志愿者、社會組織與政府之間缺乏有效溝通和高效協(xié)作；5.volunteers,socialorganizationsandgovernmentsarelackofeffectivecommunicationandcollaboration;6、志愿服務(wù)缺乏統(tǒng)籌協(xié)調(diào)，志愿組織力量分散、各自為；6.systematicalvoluntaryservicesarelacked,voluntaryorganizationsarescattered;7、志愿服務(wù)管理機(jī)制不健全；7.voluntaryservicemanagementmechanismisnotsound;8、資金短缺是志愿服務(wù)發(fā)展的重要障礙；8.shortageoffundsisamajorobstacletothedevelopmentofvoluntaryservices;9、志愿服務(wù)水平參差不齊，社會組織的能力建設(shè)亟需加強(qiáng)；9.thelevelofvoluntaryservicesisuneven,socialorganizationsneedtoimprovetheircapacity.

三、社會組織參與志愿服務(wù)中存在的主要問題（以災(zāi)區(qū)志愿服務(wù)為例）

III.MainProblemsinVoluntaryServicesParticipatedinbySocialOrganizations

(takevoluntaryservicesindisasterareasasanexample

)

1、促進(jìn)公民社會發(fā)展、推動公民組織成長；1.Promotingthedevelopmentofthesocietyandthegrowthofthecivicorganizations;2、完善社會志愿服務(wù)體系；2.improvingthesocialvoluntaryservicesystem;3、建立“以服務(wù)促進(jìn)管理”的政府與志愿組織合作關(guān)系；3.establishingthecooperativerelationsbetweenthegovernmentandvoluntaryorganizationsbasedontheprinciplethat“servicefacilitatesmanagement”;4、建立“財政支持為引導(dǎo)、社會支持為主體”的資源保障機(jī)制；4.establishingtheresourceguaranteemechanismwhichisguidedbythefinancialsupportandsupportedbythesociety;5、建立多元并存、競爭合作的志愿組織發(fā)展格局。5.establishingadevelopmentpatternofvoluntaryorganizationswhichischaracterizedbydiversificationandcoexistenceofcooperationandcompetition.

四、改進(jìn)和完善社會組織參與志愿服務(wù)的對策建議

IV.SuggestionsforSocialOrganizationstoImproveandPerfectTheirParticipatinginVoluntaryServices志愿服務(wù)體

系架構(gòu)構(gòu)想

IdeaforVoluntaryServiceSystem

IdeaforVoluntaryServiceSystem

VolunteerServiceSystem

BusinessMechanism

Basicbusinessmodelcoordinationbetweenpartyandgovernment,communitymanagement,socialcoordination,civicparticipation

Specializedbusinessmodelsocialworkers+volunteers

Sustainablebusinessmodel(developmentphilosophy)localizationofvoluntaryservices

Coordinatedsystem

Focusingonthesteeringcommitteeofthenationalvolunteerservices,coordinatingvariousvolunteerorganizations,andcarryingoutplanning,integration,guidance,promotionandappraisalonthevolunteerservicesCoordinationoffice:CivilizationCommittee+CommunistYouthLeagueCommittee+CivilAffairsCommittee+TradeUnion+Women'sFederation+RedCross

FormulatingconductcodefornationalvoluntaryservicesFormulatingthestandardsonbuildingandservicesofvoluntaryorganizations,andestablishingVIOperformanceappraisalsystemIncreasinggovernmentalfundinvestmentinvoluntaryservices

MobilizingsocialresourcesforvolunteerservicesonthestrengthofVolunteersAssociat