AS/ACIFS040:2001

AustralianStandard

RequirementsforCustomerEquipment

forusewiththeStandardTelephone

Service—Featuresforspecialneedsof

personswithdisabilities

AustralianStandard—RequirementsforCustomerEquipmentforusewiththeStandardTelephoneService—Featuresforspecialneedsofpersonswithdisabilities

ThisStandardwasissuedindraftformforpubliccommentasDRAS/ACIFS040.

FirstpublishedasAS/ACIFS040:1999

SecondeditionAS/ACIFS040:2001

ThisStandardwasgazettedon19March2002andcommencedonthatday.

ISBN1740001656

?CopyrightAustralianCommunicationsIndustryForum

POBox444MilsonsPointNSW1565

Disclaimers

1NotwithstandinganythingcontainedinthisStandard:

(a)ACIFdisclaimsresponsibility(includingwhereACIForanyofitsofficers,

employees,agentsorcontractorshasbeennegligent)foranydirectorindirectloss,damage,claim,orliabilityanypersonmayincurasaresultofany:

(i)relianceonorcompliancewiththisStandard;(ii)inaccuracyorinappropriatenessofthisStandard;or(iii)inconsistencyofthisStandardwithanylaw;and

(b)ACIFdisclaimsresponsibility(includingwhereACIForanyofitsofficers,

employees,agentsorcontractorshasbeennegligent)forensuringcompliancebyanypersonwiththisStandard.

2Theabovedisclaimerswillnotapplytotheextenttheyareinconsistentwithanyrelevantlegislation.

Copyright

?CommonwealthofAustralia2001

Thisworkiscopyright.ApartfromanyuseaspermittedundertheCopyrightAct1968,nopartmaybereproducedbyanyprocesswithoutpriorwrittenpermissionfromtheCommonwealthavailablefromAusInfo.RequestsandinquiriesconcerningreproductionandrightsshouldbeaddressedtotheManager,LegislativeServices,AusInfo,GPOBox1920,CanberraACT2601orbyemailtocwealthcopyright@.au.

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FOREWORD

FOREWORD

General

ThisStandardwaspreparedbytheACIFWorkingCommittee

CECRP/WC4onDisabilityStandards.ItisoneofaseriesofTelecommunicationStandardsdevelopedundertheMemorandumofUnderstandingbetweentheAustralianCommunicationsAuthorityandtheAustralianCommunicationsIndustryForum.

ThisStandardistheresultofaconsensusamongrepresentativesontheACIFWorkingCommitteetoproduceitasanAustralianStandard.

TherequirementsinthisStandardareconsistentwiththeaimsofs380oftheTelecommunicationsAct1997.Specificallytheseaimsincludespecifyingtherequirementsforfeaturesoftheequipmentthataredesignedtocaterforanyorallofthespecialneedsofpersonswithadisability.

OneoftheobjectsoftheTelecommunications(ConsumerProtectionandServiceStandards)Act1999istoensurethatthestandardtelephoneservice,payphonesandothercarriageservicesofsocialimportancearereasonablyaccessibletoallpeopleinAustraliaonanequitablebasis,wherevertheyresideorcarryonbusiness.ThisStandardprovidesrequirementsandwhereappropriaterecommendsdesignfeatureswhichremovebarrierstoaccessforpeoplewithdisabilities.RegardmustbehadtothisStandardindeterminingcompliancewiththeDisability

DiscriminationAct1992.

ItshouldbenotedthatsomeCustomerEquipment(CE)mayrequiredemonstrationofcompliancewithrequirementsinotherStandards.

ApplicableelectricalsafetyStandardsandEMCStandardsmayapplyunderCommonwealthorStatelaws,orboth.

Intellectual

propertyrights

EquipmentwhichismanufacturedtocomplywiththisStandardmayrequiretheuseoftechnologywhichisprotectedbypatentrightsinAustralia.Questionsabouttheavailabilityofsuchtechnology,underlicenseorotherwise,shouldbedirectedtothepatentholderorAustralianlicensee(ifknown)orthroughenquiryatIPAustraliawhichincorporatesthePatent,DesignsandTradeMarksOffices.Furtherinformationcanbefoundat.au.

Standardsrevision

AustralianStandardsdevelopedbytheAustralianCommunicationsIndustryForum(AS/ACIFStandards)areupdated,accordingtotheneedsoftheindustry,byamendmentsorrevision.UsersofAS/ACIFStandardsshouldmakesurethattheypossessthelatestamendmentsoreditions.RepresentationsconcerningtheneedforachangetothisAS/ACIFStandardshouldbeaddressedto:

TheProjectManager

CustomerEquipmentandCableReferencePanel

TheAustralianCommunicationsIndustryForum

POBox444

MilsonsPointNSW1565

Regulatorynotice

ThisdocumenthasbeenmadebytheAustralianCommunicationsAuthorityasTelecommunicationsDisabilityStandard

AS/ACIFS0402002unders380oftheTelecommunicationsAct1997.

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AUSTRALIANSTANDARD

TheACAisaCommonwealthAuthoritywithstatutorypowerstoimposerequirementsconcerningtelecommunicationsCustomerEquipmentandCustomerCabling.

Section380disabilitystandardsarenotincludedinthecompliancearrangementsforsection376technicalstandardsprovidedbythe

TelecommunicationsLabelling(CustomerEquipmentandCustomerCabling)Notice2001.Nonetheless,section380disabilitystandardsaremandatoryandtheACArequiresAustralianmanufacturersandimportersofspecifieditemsofCustomerEquipmentandCustomerCablingtoensurecompliancewiththesestandards.

Compliancewithsection380disabilitystandardsisrelevantindeterminingwhetherapersonhascompliedwithsection24oftheDisabilityDiscriminationAct1992inthesupplyofcustomerequipment.

FurtherinformationcanbeobtainedfromtheACAwebsiteat

.auorby

contactingtheACAbelowat:

AustralianCommunicationsAuthority

POBox13112

LawCourtsPO

MelbourneVIC8010

Australia

Telephone:+61399636800

Facsimile:+61399636899

TTY:+61399636948

HREOCnotice

Ingeneralterms,theDisabilityDiscriminationAct1992(DDA)makesitunlawfultodiscriminateagainstapersononthegroundofdisabilityintheareasofemployment,education,insuranceandsuperannuation,accesstopremises,accommodation,sport,governmentprogramsand,importantly,theprovisionofgoods,servicesandfacilities.

Todiscriminatemeanstotreatapersonlessfavourablythanapersonwithoutadisability(directdiscrimination)ortoimposearequirementorconditionwhich,onitsface,appearstoapplytoallpeoplebutwithwhichapersoncannotcomplybecauseoftheirdisability(indirectdiscrimination).Furthermore,discriminationalsomeanstotreatapersonlessfavourablybecauseoftheperson’suseofanaidsuchasahearingaid.

Itisunlawfulforapersonwho,whetherforpaymentornot,providesgoodsorservices,ormakesfacilitiesavailable,todiscriminateagainstanotherpersononthegroundoftheotherperson’sdisabilityoradisabilityofanyofthatotherperson’sassociates:

(a)byrefusingtoprovidethosegoodsorservicesortomakethose

facilitiesavailabletothepersonaffectedbydisability;or

(b)inthetermsorconditionsonwhichthosegoods,servicesor

facilitiesaremadeavailabletothepersonaffectedbydisability;or

(c)inthemannerinwhichthegoods,servicesorfacilitiesaremadeavailabletothepersonaffectedbydisability.

IndeterminingwhetherapersonhasinfringedthisruleinrelationtothesupplyorprovisionoftelecommunicationsCustomerEquipment,regardmustbehadtowhethertheCustomerEquipmentcomplieswiththeACA’sdisabilitystandard.

TheDDAmakesitunlawfultodiscriminateonthegroundsofdisabilityinarangeofareasincludingtheprovisionofgoods,servicesandfacilities.TelecommunicationsiscoveredbytheseprovisionsoftheDDA.

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FOREWORD

ComplaintsofdisabilitydiscriminationcanbemadetotheHumanRightsandEqualOpportunityCommission(HREOC).

FormoreinformationvisittheCommission'sInternetsiteat

.au

orwriteto:

TheDisabilityDiscriminationCommissioner

GPOBox5218

SydneyNSW1042

Australia

orringanEnquiryOfficeron1800021199.FordeafpeopleandpeoplewithspeechdifficultiescallTTY1800620241.

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CONTENTS

TABLEOFCONTENTS

1INTERPRETATION3

1.1Categoriesofrequirements3

1.2Compliancestatements3

1.3Definitions,expressionsandterms3

1.4Notes3

1.5References3

1.6Unitsandsymbols3

2SCOPE5

3REFERENCES7

4ABBREVIATIONSANDTECHNICALDEFINITIONS9

4.1Abbreviations9

4.2Definitions9

4.2.1BoundaryoftheTelecommunicationsNetwork9

4.2.2CustomerEquipment(CE)9

4.2.3CustomerSwitchingSystem9

4.2.4Handset9

4.2.5Handsetreceiver9

4.2.6StandardTelephoneService9

4.2.7SystemIntegralEquipment10

4.2.8TelecommunicationsNetwork10

5REQUIREMENTS11

5.1Hearingaidcoupling11

5.1.1General11

5.1.2FrequencyResponse11

5.1.3Magneticfieldstrength11

5.2Tactileindicatorsonkeypads11

6TESTING13

6.1General13

6.2Standardtestconditions13

6.3Parameterstobetested13

6.3.1Hearingaidcouplingtest13

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PARTICIPANTS

PARTICIPANTS

TheACIFWorkingCommitteethatdevelopedthisStandardconsistedofthefollowingorganisationsandtheirrepresentatives:

Organisation

Membership

Alcatel

Voting

AustralianCommunicationsAuthority

Non-voting

AustralianCommunicationsIndustryForum

Non-voting

BlindCitizensAustralia(JohnSimpson)

Voting

DeafnessForumofAustralia(AndrewStewart)

Voting

Cable&WirelessOptus

Voting

Consumers'TelecommunicationsNetwork

Voting

HumanRights&EqualOpportunityCommission

Non-voting

NortelNetworkAustralia

Voting

RegencyParkRehabilitationEngineering

Voting

Telstra

Voting

WomenWithDisabilitiesAustralia(RobinWilkinson)

Voting

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SECTION1

1INTERPRETATION

1.1Categoriesofrequirements

ThisStandardcontainsmandatoryrequirementsaswellasprovisionsthatarerecommendatoryonly.Mandatoryrequirementsaredesignatedbythewords‘shall’or‘shallnot’.Allotherprovisionsarevoluntary.

1.2Compliancestatements

Compliancestatements,initalics,specifymethodologiesfordemonstratingCE’scompliancewiththemandatoryrequirements.

1.3

1.4

Definitions,expressionsandterms

IfthereisanyconflictbetweenthedefinitionsusedinthisStandardandthedefinitionsusedintheTelecommunicationsAct1997,thedefinitionsintheActtakeprecedence.

Notes

Textdenotedas‘Note’isforguidanceininterpretationandisshowninsmallersizetype.

1.5

1.5.1

1.5.2

1.5.3

1.5.4

1.5.5

1.5.6

1.6

References

Applicableeditions(orversions)ofotherdocumentsreferredtointhisStandardarereferenceddocumentsandarespecifiedin

Section3:REFERENCES.

Ifadocumentreferstoanotherdocument,theotherdocumentisasub-referenceddocument.

Wheretheedition(orversion)ofthesub-referenceddocumentisuniquelyidentifiedinthereferencedocument,thenthatedition(orversion)applies.

Wheretheedition(orversion)ofthesub-referenceddocumentisnotuniquelyidentifiedinthereferencedocument,thentheapplicableedition(orversion)ofalegislateddocumentisthatwhichiscurrentatthedatethereferencedocumentislegislatedundertheapplicableregulatoryframeworkorotherwisecomesintoeffect,orforanon-legislateddocument,thedateuponwhichthedocumentispublishedbytherelevantstandardsorganisation.

Anumberinsquarebrackets‘[]’referstodocumentslistedinSection3:

REFERENCES.

IntheeventofadiscrepancybetweenthisStandardandareferencedorsub-referenceddocument,thisStandardshalltakeprecedence.

Unitsandsymbols

InthisStandardtheInternationalSystem(SI)ofunitsandsymbolsisusedinaccordancewithAustralianStandardASISO1000[1].

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SECTION2

2

SCOPE

2.1

ThisDisabilityStandardappliestocertainCustomerEquipment(CE)thatusesatelephonehandsetorakeypad,thatismanufacturedin,orimportedintoAustraliaforusewiththeStandardTelephoneService.ThisStandarddefinesthetechnicalrequirementsrelatingtothefeaturesoftheequipmentthatisdesignedtocaterforsomeofthespecialneedsofpersonswithdisabilities.

Note:Thisincludesfaxmachineswithahandsetandsystemintegral

equipment.

2.2

CEisnotexcludedfromthescopeofthisDisabilityStandardbyreasononlythatitiscapableofperformingfunctionsadditionaltothoselistedherein.

5

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Title

SECTION3

3REFERENCES

Publication

AustralianStandards

[1]ASISO1000—1998TheInternationalSystemofUnits(SI)anditsapplication

ACIFpublications

[2]ACIFG534:1999

AssessmentofEmergencyServiceAccessandNetworkInteroperabilityItemsfortheStandardTelephoneServiceforStandards

FederalCommunicationsCommission(FCC)–USA

[3]FCC68.316:1993

CodeofFederalRegulations

Part68-ConnectionofTerminalEquipmenttotheTelephoneNetwork

SubpartD-ConditionsforRegistration

Section68.316-Hearingaidcompatibilitymagneticfieldintensityrequirements;technicalstandards

ITU–TRecommendations

[4]P.370:1996Couplinghearingaidstotelephonesets

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SECTION4

4

ABBREVIATIONSANDTECHNICALDEFINITIONS

ForthepurposesofthisStandard,thefollowingabbreviationsanddefinitionsapply.

Abbreviations

4.1

ACA

ACIF

AS

CECSSDDADECTHREOCITU–T

PHS

SPL

VF

AustralianCommunicationsAuthority

AustralianCommunicationsIndustryForum

AustralianStandard

CustomerEquipment

CustomerSwitchingSystem

DisabilityDiscriminationAct

DigitalEnhancedCordlessTelecommunicationsHumanRightsandEqualOpportunityCommission

InternationalTelecommunicationUnion–Telecommunication

StandardizationSector

PersonalHandyPhoneSystem

SoundPressureLevel

VoiceFrequency

4.2

4.2.1

Definitions

BoundaryoftheTelecommunicationsNetwork

BoundaryoftheTelecommunicationsNetworkhasthesamemeaningasinsection22oftheTelecommunicationsAct1997.

4.2.2

CustomerEquipment(CE)

CustomerEquipmenthasthesamemeaningasinsection21ofthe

TelecommunicationsAct1997.

4.2.3

CustomerSwitchingSystem

AswitchingsystemforuseonthecustomersideoftheboundaryofaTelecommunicationsNetworkthatcanswitchvoice,digitaldata,images,videooranyotherinformation.

Note1:ACSSconnectionisestablishedunderusercontrolusingsomeformofaccesssignalling.

Note2:ExamplesincludebutarenotlimitedtoaPABXorKeysystem.

4.2.4

Handset

ThepartofCEthatisdesignedtobeheldinthehandincontactwiththeearandthatcontainsanacoustictransmitterandreceivertransducer.

4.2.5

Handsetreceiver

Thetransducermountedinthehandsetthatconvertstheelectricaltelephonesignalsintoacousticenergyforcouplingtotheuser’sear.

4.2.6

StandardTelephoneService

StandardTelephoneServicehasthesamemeaningasinsection6ofthe

Telecommunications(ConsumerProtectionandServiceStandards)Act

1999.

Note:

ACIFG534[2]providesguidanceontheapplicationofthestandardtelephoneservicedefinition.

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4.2.7

SystemIntegralEquipment

AnalogueordigitalequipmentwhichisintendedtooperateinassociationwithaCSSandfunctionsaspartoftheCSS.

4.2.8

TelecommunicationsNetwork

TelecommunicationsNetworkhasthesamemeaningassection374(1)of

theTelecommunicationsAct1997.

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SECTION5

5REQUIREMENTS

5.1Hearingaidcoupling

5.1.1General

TherequirementsofClauses5.1.2and5.1.3shallapplytoCustomerEquipmenthandsetreceiversotherthanthefollowing:(a)Cellularmobiletelephones.

(b)Cordlesstelephonesthatusetransmissiontechnologythatprevents

effectivecouplingtohearingaidsduetoelectromagneticinterference.

Note:Someexamplesoftransmissiontechnologiesthatmaybeused

indigitalcordlesstelephonesareDECTandPHS.

5.1.2

5.1.3

FrequencyResponse

ThefrequencyresponseofthemagneticfieldradiatedbythehandsetreceiversshallcomplywiththelimitsshowninFigure3/P.370ofITU-TRec.P.370[4].

Magneticfieldstrength

Toenablecouplingtohearingaids,themagneticfieldstrengthradiatedfromthehandsetreceiversshallbebetween–17dBand–34dBrelativeto1A/mat1kHz,untilthefollowingnewrequirementstakeeffectonthedatesspecified:

(a)From1July2003,magneticfieldstrengthradiatedfromallhandset

receivers,thatarenotpartofSystemIntegralEquipmentandwhichwerefirstmanufacturedin,orfirstimportedintoAustraliaafter1September2001,shallbebetween–17dBand–30dBrelativeto1A/mat1kHz.

(b)From1March2005,magneticfieldstrengthradiatedfromall

handsetreceivers,thatarenotpartofSystemIntegralEquipmentandwhichwerefirstmanufacturedin,orfirstimportedintoAustraliabefore1September2001,shallbebetween–17dBand–30dBrelativeto1A/mat1kHz.

Note1:From1March2007,magneticfieldstrengthradiatedfromhandsetreceivers,thatarepartofSystemIntegralEquipmentshouldbebetween–17dBand–30dBrelativeto1A/mat1kHztoenablecouplingtohearingaids.

Note2:Thechangesstipulatedinitems(a)and(b)aretoprovideforbettercouplingofhandsetreceiverswithhearingaids.EarliercomplianceofCEwiththenewspecificationspriortotherequireddatesisrecommended.

CompliancewithClause5.1shallbecheckedbyusingthemethoddescribedinClause6.3.1.

5.2Tactileindicatorsonkeypads

5.2.1TherequirementsofClause5.2shallonlyapplytoCEwithakeypad,thathaskeysthatcanbedifferentiatedbytouch,wherethekeypadhastheprimaryfunctionofdiallingforthepurposesofcallset-upfortheStandardTelephoneService.

5.2.2CEmanufacturedin,orimportedinto,Australiapriorto1July2003areexemptfromtherequirementsofthoseClauses.

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5.2.3

5.2.4

5.2.5

From1July2003,allCEexceptcellularmobiletelephonesandcordlesstelephonesshallhavearaisedpipasatactileindicationonthekeyassociatedwithdigit‘5’onkeypads.

From1July2003,allcellularmobiletelephonesandcordlesstelephonesshallhavearaisedpipasatactileindicationonorinthevicinityofthekeyassociatedwithdigit‘5’onthekeypad.

ThepipspecifiedinClause5.2.3andClause5.2.4shallbeatleast0.4mmabovethefaceofthekey.

Note:Thisdoesnotpreventotheradditionalindicatorstobelocatedinthe

vicinityofthekeyassociatedwiththedigit'5'.

CompliancewithClause5.2shouldbecheckedbyinspection.

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SECTION6

6

TESTING

6.1

6.1.1

6.1.2

6.2

6.2.1

6.2.2

6.2.3

6.2.4

6.2.5

6.3

6.3.1

General

CompliancewithallrequirementsapplicabletotheCEasspecifiedintherequirementsclausesistobeverified.

MethodsfordemonstratingcomplianceofCEwithrequirementclausesspecifiedinthisDisabilityStandardaredescribedinClauses6.2to6.3.

Standardtestconditions

TestingforcompliancewiththisStandardshallbeconductedatthenominalsupplyvoltageoftheCEandwithinthefollowingrangesofatmosphericconditions:

(a)Anambienttemperatureintherangeof15°Cto25°Cinclusive.(b)Arelativehumidityintherangeof30%to75%inclusive.(c)Anairpressureintherangeof86kPato106kPainclusive.Whereelementsinatestcircuitarevariable,thetestshallbecarriedoutovertheindicatedrangeforthatelement.

Theaccuracylevelofallmeasurementsshallbebetterthan±2%forvoltageandcurrent,±0.25%forfrequencyand±0.5%fortime.Allcomponentvaluesinthetestconfigurationshallhaveatoleranceof—

(a)±1%forresistance;

(b)±1%forcapacitance;and

(c)–0%,+25%forinductors.

Theprevailingconditionsshallberecordedforeachtest.

Parameterstobetested

Hearingaidcouplingtest

MagneticfieldstrengthshallbemeasuredinaccordancewiththeproceduresdescribedinSections4.1and4.2ofITU