BEC-商務(wù)英語-Business-TravelWhatisbusinesstravel?

Travelswithbusinesspurposes.Thepurposes(目的)forbusinesstravel

marketingactivities營銷活動negotiation談判marketresearch&investigation市場研究與調(diào)查conference會議tradefair&exhibition交易會及展覽cross-regionaltechnicalexchange/productlaunch/large-scalecelebrations跨區(qū)域的技術(shù)交流、產(chǎn)品發(fā)布大型慶典I.AnIntroductiontoBusinessTravel3.TipsforBusinessTravelAbroad

1)Planningtheitinerary*Givesomethoughttothetrip’sgoalsandtheirrelativepriorities.*Obtainnamesofpossiblecontacts,arrangingappointments,checkingtransportationschedules,andconfirmthemostimportantmeetingsbeforethetravelerleavesthecountry.*Keepthescheduleflexibleenoughtoallowforbothunexpectedproblemsandunexpectedopportunities.*Checkthenormalworkdaysandbusinesshoursinthecountriestobevisited.Alsotakeforeignholidaysintoaccount.*Beawarethattravelfromonecountrytoanothermayberestricted.2.Changestoflightdetails:writinganemail(Ex.2)

Completetheemailfromatravelagenttobusinessclientsusingtheinformationbelow.Write60-80words.Givetheemailtoyourpartner.*FlightstoParisnextweekwillbedivertedtoLyonsbecauseofanairtrafficcontroldispute.*Youdonotknowhowlongthedisputewilllast.*Offerarefundorabookingforalaterdate.event&reasonproblemcausedsolutionTo:AlltheclientsCc:Subject:ChangestoflightdetailsSampleAnswerTo:AlltheclientsCc:Subject:ChangestoflightdetailsWehavejustheardthatthereisgoingtobeastrikebyairtrafficcontrollersinParisnextweek,soallflightstoPariswillbedivertedtoLyons.Thestrikecouldlastonlyashorttime,butthereisnoguaranteeofthis.Therefore,wecangiveyouarefundonyourticket,oralternativelymakeabookingforalaterdate.Pleaseletusknowwhichoptionyouwouldprefer.YourssincerelyVocabulary

aircraft/plane飛機(jī)checkin辦理登機(jī)手續(xù)（ID,passport,ticketore-ticket)boardingpass/card登機(jī)牌delay航班延誤airtrafficcontroller空中交通管制員（空管）baggagehandler行李管理員/分揀員first/business/economyclass頭等/商務(wù)/經(jīng)濟(jì)艙flightattendant/cabincrew空中乘務(wù)人員/機(jī)組人員oneway/round(return)

tripticket單程/雙程票III.AirTravel2.Airlineservices

Workingroups.Lookatthislistofairlineservices.Agreeonthethreemostimportantservicesforthebusinesstraveller.*air-milesawardsforfrequentflyers*valetserviceairportparking*doublebaggageallowance*prioritystatusatcheck-in*exclusivebusinesslounges*advancedseatselection*wider,fullyrecliningseats*in-seatphone/faxfacilities*in-flightcatering/freedrinks3.Airtravelservices:listening(Ex.3)

Fivebusinesstravellerstalkaboutdifferentairtravelservices.Decidewhicheachspeakeristalkingabout.1)____A.businessclasssection2)____B.comfortableseating3)____C.freenewspapersandmagazines4)____D.in-flightentertainment5)____E.in-flightfoodanddrinkF.in-seatphone/faxfacilitiesG.on-boardduty-freesalesH.scheduledflightsEHDBA4.Low-costairlines:reading(Ex.4)5.Airtravelexperiences:listening(Ex.5)

1)Listentofourairpassengerstalkingabouttheirexperiences.Completethedescriptionswiththenumberofthespeaker(1-4).

Passenger______wasverysatisfiedwiththeservicehe/shereceived.Passenger______missedhis/herflightbecauseofoverbooking/lateness.Passenger______wasdelayedbecauseofastrike.Passenger______wasdelayedbecauseofbadweather.31422)Listentothepassengersagain.Choosethebestending(A,BorC)foreachsentence.Passenger1wastravellingAalone.Bwithoneotherperson.Cwithtwootherpeople2.Passenger2receivedinstructions

AtowaitinhishotelBtowaitintheairportCtowaitattheinformationdesk3.Passenger3isAdisabledBhungryCfamous4.AccordingtoPassenger4,strikesAarenotcommon.BoccurregularlyCareveryrare.BAABHotelamenities/facilities

Herearesomeamenitiesyoucanfindinahotel.Whichthingsdoyouthinkareimportantforthebusinesstraveller.saunamodemsocketbargoodroomlightingswimmingpoolsecretarialservicefaxvideoconferencingTVquickcheck-inroomservicefreenewspapersdirect-dialtelephoneJacuzziairconditioningInternetconnectionhairdryerfitnessroomconferenceroomtranslationserviceslaundryservice

IV.Hotel2.Hotelfacilities:listening(Ex.6)3.Hotelselection:reading(Ex.7)

GrosvenorSquareTheStrandPortmanSquareVocabularyexpensesclaimsheet/form費(fèi)用報銷（申請）單claim(vt.)/makeanexpensesclaimfor…申請報銷

makeafalseclaimforexpenses虛報費(fèi)用

receipt收據(jù)

invoice發(fā)票

reimburse報銷、償付

anexpensesreimbursementsystem報銷制度

V.ExpensesClaim2.Businessexpenses

Q1:Whatexpensesdopeopletypicallyincuronabusinesstrip?1)food,taxis,hotel2)accommodation3)businesscalls

4)faxortelephonecharges5)costofmealandlodging6)publictransportationfares7)laundryexpenses8)cliententertainmentexpensesQ2:Whatwouldyoudointhefollowingsituations?

SituationOneOnathree-daybusinesstriptoParis,youtravelaboutthecityusingtheundergroundsystemtovisitclients.Youfindthisthecheapestandmostconvenientwayoftravelling.Onyourlastnightthere,youbeginfillingyourexpensesclaimsheet.Whenyoureadthesmallprint,younoticeyouareauthorisedtoclaimupto￡25perdayfortaxis.

SituationTwoYourfirstbusinesstripforyournewcompanyhasbeensuccessfulandyouhavesecuredanimportantnewcontract.Youinviteyourclientouttodinneratanexpensiverestaurant.However,attheendofthemeal,heinsistsonpayingthebill.Itcomesto￡125.Hepassesyouthereceiptafterhehaspaidandsaysyoucouldclaimthisbackonexpenses.“Everyonedoesit,”hesays.

SituationThreeYoudiscoverthatacolleaguehasmadeafalseclaimforexpensesforafive-daytriptoHamburg.Hewasbookedintoahotelwhichcost￡80pernight,butheonlystayedthereforonenight.Hethencheckedoutofthehotelandspenttherestoftheweekwithanoldfriend.However,hemadeanexpensesclaimforallfivenights.Referencetothequestionsubmitfalseexpensesclaimsinflatetravelexpensesfalselyclaimback￡50onanexpensesclaimputpersonalbillsoncorporateexpensesexpensesfraudisdishonest/unethical/outrageousconductviolatecodeofbusinessconductandethicssufferfromthequalmsofconsciencerisklosingyourhonour遞交虛假費(fèi)用報銷申請夸大差旅費(fèi)用虛報費(fèi)用賺回50英鎊仿造開支是不誠實(shí)/不道德/無恥的行為把私人開支算在公司賬上違反商業(yè)行為和道德準(zhǔn)則受到良心的責(zé)備冒喪失尊嚴(yán)的風(fēng)險ruintheimageofthecompanyHonestyisthebestpolicy.strictlyobservehonestyprincipleintegrityofheartisindispensableInbusiness,(asinourpersonallives,)honestyandintegrityaretheelementsmostcriticaltobuildingfruitful,long-termrelationships.doyourbestinfosteringacorporatecultureofhonestyandintegrity毀了公司的形象誠實(shí)是最好的策略.心靈誠實(shí)是必不可少的恪守誠信原則在商務(wù)上，（在生活中也一樣，）誠信和正直是建立成功和長期的關(guān)系的最關(guān)鍵因素。為營造誠信、正直的公司文化而盡力3.Expensesclaims:listeningSectionA(Ex.8)

RogerHargreavesworksinanaccountsdepartment.Hetelephonesthreepeopleabouttheirexpensesclaims.Listenandcompletetheformsbelowwithoneortwowordsoranumber.159261037114812marketingconference￡80PaulLimbertfaxesSwedenhotelbillcallhimcashpayments

25th-26thHotelContinentalTrain/EurostarmetroticketsFADGESectionB(Ex.9)FivepeoplecalltheAccountsDepartmentandleavemessagesabouttheirexpenses.Listenanddecidewhateachspeakeristryingtodo.____A.arrangeameeting____B.askforhelp____C.askforinformation____D.askpermission____E.cancelanappoin