SGS-CSTCAUTOMOTIVESERVICESPreparedby/演講人:MayDongMobileay.dong@DATE/日期:2010/11/15DrivingAheadWithQuality品質(zhì)駕馭未來(lái)

SGSinaglance/SGS簡(jiǎn)介Foundedin1878

成立于1878年NowheadquarterinGeneva,Switzerland總部在瑞士日內(nèi)瓦

Aninternationalnetwork

擁有國(guó)際網(wǎng)絡(luò)1)140+countries

超過(guò)140多個(gè)國(guó)家2)850+offices

超過(guò)850個(gè)辦事處3)340+laboratories

超過(guò)340實(shí)驗(yàn)室59000+dedicated&trainedfull-time

employees59000多名專(zhuān)職合格的員工3'600staff84offices100laboratoriesinNorthAmerica3'400staff90offices30laboratoriesinLatinAmerica11’300staff410offices115laboratoriesinEurope4’700staff128offices39laboratoriesinAfrica/MiddleEast20’000staff133offices54laboratoriesinAsia/PacificSGSistheworld’sleadinginspection,verification,testingandcertificationcompany,andrecognizedastheglobalbenchmarkforqualityandintegrity

SGS集團(tuán)是全球公認(rèn)的檢驗(yàn)、測(cè)試、認(rèn)證和鑒定行業(yè)的領(lǐng)導(dǎo)者和創(chuàng)新者Pleasevisitourwebsite;

AgriculturalServices農(nóng)產(chǎn)部IndustrialServices工業(yè)部GovernmentInspectionServices貿(mào)易保障部SystemsandServicesCertification國(guó)際認(rèn)證部Oil,Gas&ChemicalsServices石油化工部MineralsServices礦產(chǎn)部LifeScienceServices生命科學(xué)AutomotiveServices汽車(chē)服務(wù)部

SGSbusinesslines/SGS業(yè)務(wù)范圍ConsumerTestingServices消費(fèi)品Environ-

mental

Services環(huán)境SGSinChina/SGS在中國(guó)HQinBeijing

總部：北京Majorbase:Shanghai,Guangzhou,Tianjin

主要基地：上海、廣州、天津40+

Branches

分支機(jī)構(gòu)50+

Laboratories

實(shí)驗(yàn)室7000+

Employees

員工CAN武漢Wuhan深圳Shenzhen廣州Guangzhou廈門(mén)Xiamen寧波Ningbo蘇州Suzhou●●●柳州Liuzhou●長(zhǎng)春Changchun●天津Tianjin●上海Shanghai南京Nanjing●沈陽(yáng)Shenyang●重慶Chongqing東莞Dongguan●中山ZhongshanNationalwideservice

net遍布全國(guó)服務(wù)網(wǎng)點(diǎn)

19labs&offices19個(gè)實(shí)驗(yàn)室及辦事處Professionaltechnical&serviceteam：100+Staffs專(zhuān)業(yè)技術(shù)和服務(wù)團(tuán)隊(duì)：100多名員工AutomotiveServicesinChina/汽車(chē)服務(wù)部在中國(guó)●成都Chengdu青島Qingdao●●Office+lab

辦公室及實(shí)驗(yàn)室Office

辦公室●長(zhǎng)沙Changsha●北京Beijing

City城市Items測(cè)試項(xiàng)目Shanghai上海Guangzhou廣州Tianjin天津Wuhan武漢Chongqing重慶Ningbo寧波Anji

安吉Chemical化學(xué)?????Material材料??????Reliability可靠性????Function&Fatigue功能和疲勞??Electric/EMC電子電器???Flammability汽車(chē)阻燃??Oil&Gas石油石化?EntertainmentSystem

汽車(chē)娛樂(lè)系統(tǒng)?Autorelatedlablayout/汽車(chē)相關(guān)實(shí)驗(yàn)室分布SGSAutomotiveServicesscope

SGS汽車(chē)服務(wù)部業(yè)務(wù)范圍Autopartstest

零部件測(cè)試Climatesimulationtest氣候環(huán)境模擬測(cè)試Mechanicalendurance

test機(jī)械耐久測(cè)試Life&Fatiguetest壽命疲勞測(cè)試Functiontest功能測(cè)試ElectrictestandEMCtest汽車(chē)電子及EMC測(cè)試Greenmaterialtest

綠色環(huán)保測(cè)試VOCtest汽車(chē)VOC測(cè)試ELVDirectivesolutionELV指令解決方案REACHDirectivesolutionREACH指令解決方案IMDSandCAMDSTraining國(guó)際材料數(shù)據(jù)系統(tǒng)及中國(guó)汽車(chē)材料數(shù)據(jù)系統(tǒng)培訓(xùn)OtherRSTS其他限用物質(zhì)測(cè)試Materialtest

材料測(cè)試Polymertest車(chē)用高分子材料測(cè)試Metaltest車(chē)用金屬材料測(cè)試Inspectionservice

檢驗(yàn)服務(wù)Newcarinspection新車(chē)檢驗(yàn)Autopartsinspection汽車(chē)零部件檢驗(yàn)Certificationservice

認(rèn)證服務(wù)Systemcertification&Auditservice體系認(rèn)證及審核服務(wù)E/eMarkcertificateE/eMark認(rèn)證Otherservice

其他服務(wù)Fuel&Vehicleoiltest燃油和車(chē)用油品測(cè)試Emissionreductionandenergyefficiencyservices節(jié)能減排服務(wù)TestingServices

測(cè)試服務(wù)InQuality,Youcount,Wehelp…Climateaging

環(huán)境老化Climateaging

高低溫老化Saltspray鹽霧Ozoneaging/Gasresistance耐臭氧/氣體腐蝕etc.

Thermalcycle

溫度循環(huán)Thermalcycle

溫度循環(huán)Ramptest

快速溫變（3-12℃/min)Thermalshock

溫度沖擊（兩箱式/三箱式）etc.Vacuumtest

真空環(huán)境模擬Highlandsimulation

高原模擬Flytransportsimulation

空運(yùn)模擬

Fadingtest

光老化Xenonarc/Carbonarc

氙燈/碳弧老化UVresistance

UV紫外Sunshinesimulation

日光模擬Maintestingitems:

主要測(cè)試項(xiàng)目：

Climatesimulationtest/氣候環(huán)境模擬測(cè)試Vibrationtest振動(dòng)耐久6kN

vibrator6kN振動(dòng)臺(tái)10-30kNvibrators10-20kN振動(dòng)臺(tái)3sets55-65kNvibrators55-65kN振動(dòng)臺(tái)2sets

Vibrationwithclimatecondition三綜合振動(dòng)20kNvibrator+1m3chamber2噸臺(tái)+1.立方環(huán)境艙55kNvibrator+1.1m3chamber5.5噸臺(tái)+1.1立方環(huán)境艙65kNvibrator+8m3chamber+IR6.5噸臺(tái)+8立方環(huán)境艙+紅外線加熱Mechanicalshock

機(jī)械沖擊/碰撞LowGshock/impact

低加速度沖擊/碰撞HighGshock/impact

高加速度沖擊/碰撞Maintestingitems:

主要測(cè)試項(xiàng)目：

Mechanicalendurancetest/機(jī)械耐久測(cè)試Wiper&washpumpsystem雨刮及洗滌泵系統(tǒng)疲勞Electricmotorsystem電動(dòng)機(jī)疲勞Switch&handlefatigue開(kāi)關(guān)把手疲勞Drivingmechanismfatigue（AT/MT)操縱機(jī)構(gòu)疲勞Waterpumpsystem冷卻水泵疲勞Chassispartsfatigue(hydraulic)底盤(pán)件疲勞(液壓)Shockabsorber

減震器Crossbar

儀表板支架etc.Internal/Externalpartsfatigue內(nèi)外飾疲勞Doors/Hood/Trunketc

四門(mén)兩蓋Chair/GloveBox/Consoleetc

座椅/手套盒等etc.Notes:Mostofthetestcouldbeperformedunderclimatesimulationcondition.備注：多數(shù)測(cè)試可以在環(huán)境模擬條件下進(jìn)行.Maintestingitems:

主要測(cè)試項(xiàng)目：

Life&Fatiguetest/壽命及疲勞測(cè)試Airventtest空調(diào)出風(fēng)口/風(fēng)道Wiper/Washsystem雨刮/洗滌系統(tǒng)Electricmotor電機(jī)性能Drivingmechanismsystem換檔機(jī)構(gòu)Waterpump冷卻水泵BCM/ECU/ACUelectricfunctioncheck電子電器綜合測(cè)試系統(tǒng)Steeringwheel/hornfunction方向盤(pán)/喇叭等Seatadjustsystem座椅調(diào)節(jié)系統(tǒng)Airbagandinflator安全氣囊和氣體發(fā)生器Seatbeltandchildseat

安全帶及兒童座椅Jack&Tools

千斤頂及隨車(chē)工具etc.Maintestingitems:

主要測(cè)試項(xiàng)目：

Functiontest/功能測(cè)試Electrostaticdischarge

靜電ElectroMagneticInterference傳導(dǎo)ElectroMagneticSusceptibility抗干擾Voltage電壓曲線Current電流曲線Highvoltageshock

電壓擊穿Temp.raise

溫升試驗(yàn)etc.Maintestingitems:

主要測(cè)試項(xiàng)目：

Electric&Electronics

test&EMCtest汽車(chē)電子電器測(cè)試及EMC兼容性VOC=VolatileOrganicComponents揮發(fā)性有機(jī)化合物SGSstarted

thisservicefrom2004.2004年SGS開(kāi)始在汽車(chē)行業(yè)開(kāi)展這項(xiàng)測(cè)試服務(wù).WholecarVOCsamplingandanalysis整車(chē)VOC采樣及分析AccordingtoHJ/T400-2007&GOSTspec根據(jù)HJ/T400-2007和GOST標(biāo)準(zhǔn)Settingthesamplingtube設(shè)置取樣管Starttosampling準(zhǔn)備取樣SamplingPump取樣泵TDS-GC/MSforVOCsHPLCforAldehyde&KetoneVOCtest/VOC測(cè)試Item項(xiàng)目Tests測(cè)試Teststandards/Techniques測(cè)試標(biāo)準(zhǔn)/技術(shù)1OdorTest氣味VDA270,PV39002FormaldehydeRelease甲醛

(FlaskMethod氣瓶法

)VDA275,PV39253OrganicEmission有機(jī)物釋放(ChamberMethod檢測(cè)艙法

)VDA2764OrganicEmission有機(jī)物釋放(HeadspaceGC氣相頂空法)VDA277,PV33415OrganicEmission有機(jī)物釋放(TDS-GC/MS熱脫附氣相質(zhì)譜）VDA2786OrganicEmission有機(jī)物釋放(TedlarBag袋子采樣法）NESM0402,CFMAmethod7FoggingTest霧化

(Gravimetric&PhotometricMethod重量法和折射率法

)DIN75201A/B,PV3015,PV3920,ISO6452A/B8PaintingVOC汽車(chē)涂料中的有害物質(zhì)限量A：Coatingswithorganicsolvent溶劑型涂料B：Powdercoatings,UVcuringcoatings,andcoatingswithwatersolvent,includingelectrophoretic

水性（含電泳涂料）、粉末和光固化涂料coatings.GB24409-2009PartsandMaterialVOCanalysis部件及材料VOC分析AccordingtoVDA/JAMA/OEMspecifications根據(jù)VDA/JAMA/整車(chē)廠標(biāo)準(zhǔn)VOC

test/VOC測(cè)試ELVDirectivesolution/ELV指令解決方案Content內(nèi)容Limit限值Pb/鉛1000ppmCd/鎘100ppmCr6+/六價(jià)鉻1000ppmHg/汞1000ppmELV=EndofLifeVehicle汽車(chē)報(bào)廢指令SGSstarted

thisservicefrom2002anddevelopedone-stopsolutionin2008.2002年SGS開(kāi)始在汽車(chē)行業(yè)開(kāi)展這項(xiàng)測(cè)試服務(wù),并在2008年發(fā)展完善了整體解決方案.EUELVrequirement(2000/53/EC)

歐洲ELV要求Time時(shí)間Reuse&RecoveryRate可回收利用率

Reuse&RecycleRate再利用率

1/1/200685%80%1/1/201595%85%Content內(nèi)容Limit限值Pb/鉛1000ppmCd/鎘100ppmCr6+/六價(jià)鉻1000ppmHg/汞1000ppmPBD/多溴聯(lián)苯1000ppmPBDE/多溴聯(lián)苯醚1000ppmChinaELVrequirement中國(guó)ELV的要求ELVDirectivesolution/ELV指令解決方案SGSELVsolutionSGSELV方案RSTSanalysis

限用物質(zhì)檢測(cè)Vehicledismantlingservice整車(chē)拆解服務(wù)ELVdatabaseServiceELV的數(shù)據(jù)庫(kù)建立和維護(hù)服務(wù)RRRratecalculation&validation回收率計(jì)算和驗(yàn)證服務(wù)

IMDS/CAMDSsystemtrainingIMDS/CAMDS數(shù)據(jù)庫(kù)系統(tǒng)培訓(xùn)

IMDS/CAMDSconsultingserviceIMDS/CAMDS數(shù)據(jù)庫(kù)系統(tǒng)咨詢(xún)服務(wù)IMDS/CAMDSoutsourcing

serviceIMDS/CAMDS數(shù)據(jù)庫(kù)操作外包服務(wù)

GADSLtraining&testserviceGADSL的培訓(xùn)和測(cè)試服務(wù)REACHDirectivesolution/REACH指令解決方案REACH=Registration,Evaluation,AuthorizationandrestrictionofChemicalsSVHC=SubstanceofVeryHighConcern高關(guān)注度物質(zhì)Controlbyandaccordingto907/2006/EC

根據(jù)907/2006/EC法令SGSservicesSGS的服務(wù)內(nèi)容

SVHCtestSVHC高關(guān)注度物質(zhì)檢測(cè)

Registrationservice

預(yù)注冊(cè)服務(wù)

Training&Consulting

培訓(xùn)及咨詢(xún)服務(wù)

etc.

Polymertest/車(chē)用高分子材料測(cè)試內(nèi)外飾件Interior/Exterior汽車(chē)電器及線束Electronicparts

&harness鍍層和涂層CoatingPolymertest/車(chē)用高分子材料測(cè)試Mechanicalproperties

機(jī)械性能Strength

強(qiáng)度Hardness

硬度Paintingproperties

涂料性能etc.Calorificpropertiestest

熱學(xué)性能HDT

維卡軟化點(diǎn)MFR，MFI

熔融指數(shù)etc.Plasticandelectricalpropertiestest

塑料電學(xué)性能Surfaceresistivity絕緣材料表面電阻率Dielectricstrength

介電強(qiáng)度etc.Flammabilitytest

燃燒性能FMVSShorizontalflammability

水平燃燒ULverticalflammability

垂直燃燒LOI,smoketoxicetc

極限氧指數(shù)，煙毒，煙密度等etc.Maintestingitems

主要測(cè)試項(xiàng)目Compositionanalysis

成分分析FTIR

紅外光譜GC/MS

氣質(zhì)聯(lián)用儀裂解TGA/DSC

熱失重，玻璃化溫度etc.Fadingtest

光老化試驗(yàn)Carbonarc

碳弧燈老化Xenonarc

氙燈老化UVexposureUV暴露Sunshinesimulation

日光模擬etc.Agingtest

環(huán)境老化試驗(yàn)Ovenaging

熱老化Climatecycle

環(huán)境循環(huán)模擬Lowtemperature

低溫模擬Saltspray

鹽霧試驗(yàn)Maintestingitems主要測(cè)試項(xiàng)目

Polymertest/車(chē)用高分子材料測(cè)試Compositionanalysis

成分分析InductivelyCoupledPlasmawithOpticalEmissionSpectroscopy光譜及等離子分析CarbonandSulphur;Nitrogen-Oxygen

碳硫儀，氮氧儀etc.Mechanicalproperties

機(jī)械性能Strength強(qiáng)度Hardness

硬度etc.

Microscope顯微結(jié)構(gòu)Microscope

常規(guī)金相組織Scanningelectronmicroscope

掃描電鏡etc.Non-destructivetest

無(wú)損檢測(cè)RadiographicTest/MagneticparticleTestingUltrasonicTesting

射線/滲透/超聲波探傷等ComputerizedTomography

scanning

工業(yè)CT掃描etc.Maintestingitems:

主要測(cè)試項(xiàng)目：

Metaltest/車(chē)用金屬材料測(cè)試InspectionServices

檢驗(yàn)服務(wù)InQuality,Youcount,Wehelp…Marinecarinspection海運(yùn)新車(chē)檢驗(yàn)（任何節(jié)點(diǎn)）Pre-loading(LPR)

裝運(yùn)前檢驗(yàn)Post-discharge(FPR)

卸裝后檢驗(yàn)Verificationoftransportationdamages(vessel)

貨損驗(yàn)證Loading&dischargeattendance

裝卸評(píng)估CargosuperintendenceofRoRo

滾裝船監(jiān)裝CargoSuperintendenceofcontainer

集裝箱監(jiān)裝Exportvehicle

conformity

survey出口車(chē)輛一致性檢驗(yàn)Specificationconformitysurvey車(chē)輛一致性檢驗(yàn)Functionsurvey簡(jiǎn)單功能檢驗(yàn)Specialsurvey特殊檢驗(yàn)Damagesurvey事故檢驗(yàn)Tracesurvey追蹤檢驗(yàn)

Newcarinspection/新車(chē)檢驗(yàn)Newcarinspectionscope/新車(chē)檢驗(yàn)服務(wù)項(xiàng)目General通用項(xiàng)目：Visualexterior

車(chē)輛外部表觀檢驗(yàn)（檢查車(chē)輛外觀，將所有貨損紀(jì)錄并拍照）Tools,accessories&documentscheck車(chē)輛隨車(chē)工具及文件檢查（客戶(hù)須提供清單）Quantity,VinNocheck

車(chē)輛數(shù)量及車(chē)架號(hào)清單核實(shí)Loading&Dischargesupervision裝卸監(jiān)督Supervisewhethertheloadingontothevessel(includingthestackingandbandingofthegoods)iscompliantandinlinewiththestandardsagreeduponbypartieswithdifferentresponsibilities.監(jiān)督裝船操作是否規(guī)范、是否符合不同責(zé)任方認(rèn)同的標(biāo)準(zhǔn)，包括貨物擺放及綁扎操作是否規(guī)范。Tailormadeinspection客戶(hù)定制項(xiàng)目：Specificationscheck車(chē)輛配置檢查（客戶(hù)須提供清單）Accidentidentification殘損鑒定

Ifamajoraccidentoccurstoacertainvoyage,SGSmayprovideaccidentinspectionandimpairmentidentification.Identifythecausesoftheaccident,recommenddivisionofresponsibilitiesandestimatethemaintenancecostinlightofthestandardssetbytheclient.

如果某次航程發(fā)生較大的事故，SGS可以提供事故檢驗(yàn)及殘損鑒定。鑒定事故原因，建議責(zé)任劃分，并根據(jù)客戶(hù)提供的標(biāo)準(zhǔn)來(lái)估算維修費(fèi)用Autopartsinspection/汽車(chē)零部件檢驗(yàn)Initialproductioninspection生產(chǎn)初期檢驗(yàn)Duringproductioninspection生產(chǎn)中期檢驗(yàn)SupplierProductionProcess

供應(yīng)商生產(chǎn)過(guò)程0%-30%finished生產(chǎn)初期階段30%-50%finished生產(chǎn)中期階段100%finished生產(chǎn)完畢后Earlyproductioncontainment成品100%全檢

CS2受控發(fā)運(yùn)要求Loadingsupervision裝運(yùn)監(jiān)督QualityImprovementProgram質(zhì)量提升計(jì)劃SGSservicesSGS服務(wù)CertificationServices

認(rèn)證服務(wù)InQuality,Youcount,Wehelp…

Systemcertification&Auditservice

體系認(rèn)證及審核服務(wù)Valuechain

價(jià)值鏈Managementsystemcertification

管理體系認(rèn)證Otherservices

其他服務(wù)Research&Development

產(chǎn)品研發(fā)?ISO9001

?ISOTS16949

Sourcing

采購(gòu)?ISO9001

?ISOTS16949

?ISO14001

?OHSAS18001

?SA8000

?ISO27001Training

培訓(xùn)SRA

可持續(xù)發(fā)展報(bào)告Supplier(process)

audits

供應(yīng)商審核Production&Assembling

生產(chǎn)組裝?ISO9001

?ISOTS16949

?ISO14001

?OHSAS18001

?SA8000

?ISO27001Training培訓(xùn)SRA可持續(xù)發(fā)展報(bào)告Supplieraudits供應(yīng)商審核Sales&Delivery

銷(xiāo)售送貨?ISO9001

?ISO14001?Training培訓(xùn)

?Customized2ndpartyaudits

二方審核Aftersales

售后服務(wù)?ISO9001

?ISO14001

?OHSAS18001?Training培訓(xùn)

?Customized2ndpartyaudits二方審核Examplesofcustomizedauditsintheautomotiveindustry:汽車(chē)行業(yè)定制審核類(lèi)別Distributionnetworkintegrityaudits(sales&aftersales).

經(jīng)銷(xiāo)商網(wǎng)絡(luò)誠(chéng)信審核（銷(xiāo)售和售后）Mysteryshoppingaudits(sales&aftersales).

神秘訪客審核（銷(xiāo)售和售后）Warrantyaudits(aftersales).

保修期審核（售后）Administrativeaudits(sales).

管理過(guò)程審核（銷(xiāo)售中）Processauditstosuppliers.供應(yīng)商過(guò)程審核Auditstokeepundercontrolanyinternal,networkorsuppliers’activity.組織內(nèi)部、銷(xiāo)售網(wǎng)絡(luò)及供應(yīng)商運(yùn)營(yíng)的審核

Automotive

tailor-madeaudits

汽車(chē)行業(yè)定制審核服務(wù)E/eMark:Safetycertificationrequirementofvehicle, componentandautomotivesysteminEurope.

歐洲對(duì)于機(jī)動(dòng)車(chē)整車(chē)及涉及安全的零部件和系統(tǒng)有安全認(rèn)證 的要求﹐具體體現(xiàn)為E標(biāo)志和e標(biāo)志認(rèn)證.Ourservices我們的服務(wù):E/e8andE/e13applicationsE8和E13證書(shū)的申請(qǐng)服務(wù).EMCtest電磁兼容性測(cè)試ISO7637-2

汽車(chē)瞬變脈沖抗干擾測(cè)試

E/e-Markcertification/E/e-Mark認(rèn)證OtherServices

其他服務(wù)InQuality,Youcount,Wehelp…Labtestingservice實(shí)驗(yàn)室測(cè)試

Samplemanagementservices樣品管理服務(wù)Sampling

取樣和樣品收集,Doortodoorsampledelivery提供樣品門(mén)到門(mén)的全球運(yùn)送服務(wù)Technical

consultationservices:技術(shù)咨詢(xún)服務(wù)Fuelqualityservice

燃油質(zhì)量技術(shù)咨詢(xún)Additiveservice

油品添加劑相關(guān)技術(shù)咨詢(xún)Trendsoffuelmarket

燃油市場(chǎng)新動(dòng)態(tài)及發(fā)展趨勢(shì)Fuel&vehicleoiltest/燃油和車(chē)用油品服務(wù)Energyefficiencyservices

能源服務(wù)Energyaudit&evaluation

能耗評(píng)估Energysavingmeasurement&verification

節(jié)能量的檢測(cè)和確認(rèn)Energy