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外文資料翻譯及原文ResearchonMarketingStrategyinSustainableDevelopmentEraAbstract:Inthispaperweinvestigatecharacteristicsanddriversofsustainabilitymarketingstrategies.Basedonanempiricalstudyinthefoodindustry,weidentifyfoursustainabilitymarketingstrategytypeswithdistinctivecharacteristics(performers,followers,indecisivesandpassives).Consumersareoneofthemaindriversofsustainabilitymarketingstrategies.Dependingonthesensitizationofconsumerstosocio-ecologicalproblems,theperceptibilityofsocio-ecologicalqualities,theindividuallyperceivednetbenefitsandtheavailabilityofsustainablealternatives,wearguethatthetypologyanddriversapplytonon-foodindustriesaswell.Furthermore,wefindthattheincorporationofsocialandecologicalaspectsintomarketingstrategiesalsodependsonthemarketsegmentinwhichthecompanycompetes:companiesthatarepositionedinthepremiumorqualitysegmentaremoreinclinedtotakeanactivestanceonsustainabilitymarketingthancompaniesthatcompeteinthepricesegment.Keywords:marketing;strategy;sustainability;typologyInsomemarketsandcompaniessustainabilityissueshavebecomehighlyimportantandacompetitivefactorinfluencingmarketingstrategies.Examplesincludetheenergysector(Wohlgemuthetal.,1999;Salzmann,2004),theautomobilebusiness(Brunner,2004;Williander,2007)andthefoodindustry(Ionescu-Sommers,2004;Ionescu-SommersandSteger,2008).Thefocusofthispaperisonthestrategiclevelofsustainabilitymarketing,i.e.marketingstrategiesinthelightofecologicalandsocialchallenges.Theresearchquestionsaretwofold.(1)Whichkindsofsustainabilitymarketingstrategiesdocompaniespursue?(2)Whataretheinfluencingfactorsforsustainabilitymarketingstrategies?Whydocompaniesfollowanactiveorapassiveapproachtostrategicsustainabilitymarketing?Inthefirstpartofthepaperthetheoreticalframeworkandmethodologicalissuesofanempiricalstudyaredescribed.Inthesecondpartofthepapertheempiricalresultsofthestudyarepresentedanddiscussed.Sustainabilitymarketingcanbedefinedas‘buildingandmaintainingsustainablerelationshipswithcustomers,thesocialenvironmentandthenaturalenvironment’(Belz,2008;BelzandPeattie,2009).Bycreatingsocialandenvironmentalvalue,sustainabilitymarketingtriestodeliverandincreasecustomervalue.Similartothemodernmarketingconcept,sustainabilitymarketinganalysescustomerneedsandwants,developssustainablesolutionsthatprovidesuperiorcustomervalue,andprices,distributesandpromotesthemeffectivelytoselectedtargetgroups.Thesegmentationofthemarket,theselectionofcertaintargetgroupsandthepositioningofproductsarestrategicdecisionsofsustainabilitymarketing–asidefromthesocialandecologicalproductqualities.Generally,geographic,demographic,psychographicandbehaviouralvariablesareusedtosegmentconsumermarkets.Thesocio-ecologicalconsciousnessofconsumersisonepsychographicsegmentationvariablethatcanbeused.Onthebasisofthiscriterionthreedifferentconsumergroupscanbedifferentiated(Belz,2006,2008).Thefirstgrouphasaveryhighlevelofsocio-ecologicalconsciousnessandtheyarewillingtoactuponit(‘socioecologicalactives’).Fromtheirpointofview,socialandecologicalproductfeaturesplayaveryimportantroleinbuyingdecisionmakingprocesses.Usually,thisconsumergroupisrelativelysmall,andrepresentstheinnovatorconsumersofsustainableproducts.Thesecondgrouphasahighlevelofsocio-ecologicalconsciousness(‘socioecologicalapproachables’)(Schmidt-Riediger,2008).Themembersofthisgroupareoftenwillingtopayahigherpricefortheperceivedvalueadded,buttheyarereluctanttomakeanycompromisewhenitcomestothequalityoftheproduct.Theyrepresenttheearlyadaptorsofsustainableproducts.Thethirdgroupisnotparticularlyconsciousaboutsocialandecologicalissues(‘socio-ecologicalpassives’).Usually,socio-ecologicalproductfeaturesarenotperceivedasvalueadded.Thus,thisgroupisnotwillingtocompromisewithrespecttoperformanceorprice.Theyrepresentthemajorityadoptingsustainableproducts.Companiesthatsegmentthemarketaccordingtothesocio-ecologicalconsciousnessofconsumerscantargetoneofthethreemaingroupsidentified.ThetargetingofoneofthesegroupsusuallycorrespondstothethreegenericcompetitivestrategiesaccordingtoPorter(1998):focus,differentiationandcoststrategies.Theconcentrationofacertainmarketnicheistypicaloffocusstrategies.Theselectednicheisdeterminedbyeitheracertainconsumergroup,aspecificgeographicregionoraparticularproductassortment.Inthecaseofstrategicsustainabilitymarketingthenichestrategyfocusesonthesocio-ecologicalactives.Differentiationasthesecondcompetitivestrategymeanscreatingandmarketingaproductwithacertainuniquesellingproposition.Acompanycandifferentiateitself,forexample,bymeansofaparticulartechnology,design,image,after-salesservices,distributionnetwork,priceorproductquality.Thisstrategyrequiresanexcellentcompanyreputation,whichisoftenaccompaniedbyasmallermarketshareduetoitsexclusiveness.Theconsumerswhobuytheseproductsarenotparticularlypricesensitivebutarehighlyquality/brandconscious.Companiesfollowingthisstrategycandemandhigherpricesandachieveaboveaverageearnings.However,thisdoesnotmeanthatcostscanbeignored.Rather,itmeansthattheysimplydonotformtheprimarystrategicgoal.Intermsofstrategicsustainabilitymarketingthedifferentiationstrategytargetsthesocio-ecologicalapproachables.Bycontrast,thestrategicgoalofthethirdcompetitivestrategyistoachieveoverallcostleadership.Thiscanberealizedwiththehelpofanumberofcostsavingmethodssuchastightcontrolofvariablecostsandoverheads,minimizationofresearchanddevelopmentaswellasadvertisingcostsandtakingadvantageofeconomiesofscales.Lowcoststrategiesarecompatiblewithecologicallyorientatedstrategieswhentheemphasisisoneco-efficiency,theavoidanceofwasteandthecreationofproductsthatareresourceefficienttoproduceanduse.Thisstrategyoftenrequiresahighermarketshareinordertogainsignificantcostadvantagesbymeansofbulkbuyingandsellinginlargerquantities.Companiespursuingacoststrategyusuallytargetconsumerswhoarepricesensitive.Thisgroupmatcheswiththesocioecologicalpassives.Dependingontheselectedtargetgroups,socialandecologicalaspectsareemphasizedmoreorlessinproductpositioning.Basically,therearefourpossibilities(MeffertandKirchgeorg,1998).1.Socio-ecologicalcriteriaplayadominantroleinproductpositioning.Socio-ecologicaladvantagesarecommunicatedasprimarybenefits;qualityandpricearesecondarybenefits.2.Socio-ecologicalcriteriaplayasignificantroleinproductpositioning,buttheyarenotpredominant.Theyareequaltoqualityandprice.3.Socio-ecologicalcriteriaareintegralpartsofthequalitydimension.4.Socio-ecologicalcriteriadonotplayanyroleintheproductpositioningandcommunication.Thefirstpositioningapproachfitswiththenichestrategiesofsmallsustainabilitypioneers.Theyprimarilyaimatconsumergroupsthatarehighlysensitivetosocio-ecologicalissuesandbehaveaccordingly(socio-ecologicalactives).Thesecondandthirdpositionscorrespondtothedifferentiationstrategiesofmedium-sizedandlargesustainabilityleaders.Theytargetconsumergroupsthataresensitivetosocio-ecologicalissuesandarewillingtopayapremiumifthequalityisright.Inmanyconsumergoodmarketsthesekindsoftargetgrouprepresentimportant,growingsegments.Anumberofcasestudiesshowthattheskilfulcombinationofsocio-ecologicalcriteriawith(classical)buyingcriteriasuchasperformance,functionality,design,durability,tasteandfreshnesstocreate‘motivealliances’iscriticaltosuccess(Belz,2001;Ottmanetal.,2006).Thefourthpositionisconsistentwithoverallcostleadershipandpricestrategies.Itisaimedatconsumergroupsthatarehighlypricesensitive.Theyhardlypayanyimportancetosocio-ecologicalissuesandtheyarenotwillingtopayapremium(socioecologicalpassives).外文資料翻譯:可持續(xù)發(fā)展時代的營銷策略研究摘要:本文探討了可持續(xù)營銷策略的特點和驅(qū)動因素?;谑称沸袠I(yè)的實證研究,我們確定了四種具有鮮明特征的可持續(xù)營銷策略類型(執(zhí)行者、追隨者、優(yōu)柔寡斷者和被動者)。消費者是可持續(xù)性營銷策略的主要驅(qū)動力之一。根據(jù)消費者對社會生態(tài)問題的敏感性、社會生態(tài)質(zhì)量的可感知性、個人感知的凈效益和可持續(xù)替代品的可用性,我們認為,這種類型和驅(qū)動因素也適用于非食品行業(yè)。此外,我們發(fā)現(xiàn),將社會和生態(tài)方面納入營銷策略還取決于公司競爭的細分市場:定位在高端或優(yōu)質(zhì)領(lǐng)域的公司比在價格領(lǐng)域競爭的公司更傾向于采取積極的可持續(xù)營銷立場。關(guān)鍵詞:銷售;策略;可持續(xù)性;類型學在一些市場和公司,可持續(xù)性問題已變得非常重要,成為影響營銷戰(zhàn)略的競爭因素。例子包括能源部門(Wohlgemuth等人,1999年;Salzmann,2004),汽車行業(yè)(Brunner,2004;willander,2007)和食品工業(yè)(Ionescu-Sommers,2004;Ionescu-Sommers和Steger,2008年)。本文的重點是可持續(xù)營銷的戰(zhàn)略層面,即針對生態(tài)和社會挑戰(zhàn)的營銷策略。研究問題有兩個方面。(1)企業(yè)采用哪種可持續(xù)發(fā)展營銷策略?(2)可持續(xù)營銷策略的影響因素是什么?為什么企業(yè)遵循主動或被動的戰(zhàn)略可持續(xù)營銷方法?本文第一部分闡述了實證研究的理論框架和方法問題。第二部分對本文的實證結(jié)果進行了介紹和討論??沙掷m(xù)發(fā)展營銷可以被定義為“建立和保持與客戶、社會環(huán)境和自然環(huán)境的可持續(xù)關(guān)系”(Belz,2008;Belz和Peattie,2009)。通過創(chuàng)造社會和環(huán)境價值,可持續(xù)營銷試圖傳遞和增加客戶價值。與現(xiàn)代營銷理念相似,可持續(xù)營銷分析客戶的需求和愿望,開發(fā)可持續(xù)的解決方案,提供卓越的客戶價值,并定價,有效地分配和推廣它們到選定的目標群體。市場的細分,特定目標群體的選擇和產(chǎn)品的定位是可持續(xù)營銷的戰(zhàn)略決策-除了社會和生態(tài)產(chǎn)品質(zhì)量。一般來說,使用地理、人口、心理和行為變量來劃分消費者市場。消費者的社會生態(tài)意識是一個可以利用的心理細分變量。根據(jù)這一標準,可以區(qū)分三個不同的消費群體(Belz,2006,2008)。第一類人有很高的社會生態(tài)意識,他們愿意按照這種意識行動(“社會生態(tài)活動者”)。從他們的觀點來看,社會和生態(tài)產(chǎn)品特征在購買決策過程中發(fā)揮著非常重要的作用。通常這個消費群體比較小,代表了可持續(xù)產(chǎn)品的創(chuàng)新者消費者。第二組具有高水平的社會生態(tài)意識(“社會生態(tài)可接近性”)(Schmidt-Riediger,2008)。這一群體的成員通常愿意為增加的感知價值支付更高的價格,但當涉及到產(chǎn)品的質(zhì)量時,他們不愿做出任何妥協(xié)。他們代表了可持續(xù)產(chǎn)品的早期適應(yīng)者。第三類人對社會和生態(tài)問題沒有特別的意識(“社會生態(tài)被動型”)。通常,社會生態(tài)產(chǎn)品特征不被視為增值。因此,這個群體不愿意在性能或價格方面妥協(xié)。他們代表了采用可持續(xù)產(chǎn)品的大多數(shù)。根據(jù)消費者的社會生態(tài)意識來細分市場的公司可以將目標鎖定在三個主要群體中的一個。這些群體中的一個通常對應(yīng)于波特(
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