Unit3JobsTeachingObjectivesThisunitaimstostrengthenstudents’abilitiesin:TalkingaboutcompanyorganizationDraftinganadvertisementforavacancyTalkingaboutjobsandtheirresponsibilities,andAskingtospeaktosomeoneandleavingamessage.Grammarpoints:PresentsimplePresentprogressiveThedifficultandimportantpointsDescribejobtitles,companystructuresandjobresponsibility;Draftingjobads;Makeandanswertelephone;Leaveandtaketelephonemessage.TimeallocationLesson12periodsLesson22periodsLesson32periodsHomework1Memorizethenamesofjobtitlesanddepartments;2ReadmoreChineseorEnglishjobadsandlearntodraftone;3PracticingmakingandanswerphonecallsUnitcontent3.1Companystructure3.2Describingresponsibility3.3LeavingamessageCompanystructure3.1Words&Expressionsfinance 財務(wù)，金融humanresources 人力資源sales/marketing 銷售/營銷ChiefExecutiveOfficer(CEO)首席執(zhí)行官accountclerk 會計人員creditcontroller 信貸控制員（檢查顧客及時付款體系的人員）maintenanceofficer 維護(hù)部人員qualitycontroller 質(zhì)量管理人員purchasingofficer采購部人員payclerk 出納員salesrepresentative 銷售代表recruitmentofficer 招聘官exportclerk 出口部職員technician 技師、技術(shù)員plantManager 工廠/車間經(jīng)理chiefaccountant 首席會計師personnelmanager 人事經(jīng)理A.DiscussionBrainstorming:thinkofsomenamesofdepartmentandjobtitles,writingthemdown.Whatdoyouknowaboutthem?Putthedepartmentsandjobtitlesinthecorrectbox

3.1ACompanystructureChiefExecutiveOfficerPlantmanager

chiefaccountant

salesmanager

personnelmanager

ProductionFinanceSales/marketingHumanresourcesTechnicianMaintenanceQualitycontrollerAccountsclerkCreditcontrollerPurchasingOfficer

SalesrepresentativeExportclerkAfter-salesclerkRecruitmentofficerTrainingofficerPayclerkExpressionsusedtodescribecompanystructuresTheheadofbeheadedbyberesponsibletoreporttobeinchargeofbeunderBeaccountabletoberesponsibleforBedividedintofallintoConsistofbemadeupofC.Reading&discussion1.Whatdoyouexpecttofindinajobad.?2.Readthejobadvertisements.Whatdoyoufindintheads.?3.Discussthejobadsyou’vecollectedandbroughttotheclass3.1DYouneedanassistant.Makenotesaboutthejobanddraftanad.

YourcompanyAdvertisingagencySkillsandqualificationsKeyboardskillsPleasanttelephonemannerAbilitytodealwithclientsWorkingconditionsAttractivesalaryPleasantworkenvironmentAssignmentCollectsomeadsfordifferentjobsfromthenewspaperandcomparetheirrequirements.

TeacherletthemreadsomeoftheadsGeneralizationStructureofajobad1slogan(headlines)2briefintroductiontothecompany3joborposition(responsibilities)4requirement5workingconditions6contactmeansThequalificationsorrequirementsusuallyincludes:1personalqualities（個人素質(zhì)）2secretarialskillsandpublicrelationskills（秘書公關(guān)能力）3languageproficiency（語言能力）4computerliteracy（電腦知識）5occupationalexperience（工作經(jīng)驗）6others（其它）Moreexpressions1personalqualitiesThecandidatesshouldbeabright,highlymotivated,well-organizedindividual.應(yīng)征者反應(yīng)快，上進(jìn)心強，辦事有條理Mature,dynamicandhonest.需思想成熟，精明能干，為人誠實Abletoworkunderhighpressureandtimelimitation.能在較高的壓力下及有限的時間內(nèi)工作Excellentpresentationandcommunicationskills具備很好的表達(dá)及溝通能力Abilitytodealwithpersonnelatalllevelseffectively.善于與各種人打交道。2secretarialskillsandpublicrelationskillsPleasanttelephonemannerandexcellentEnglishcomprehensionrequired.須有良好的電話禮儀，英文理解能力佳。Begoodattyping,shorthandandadministrativework.擅長打字，速記及行政工作3languageproficiencyGoodcommandofbothwrittenandspokenEnglish.精通英文說和寫。FluentinEnglishisamust.英文流利為必備條件。Excellentwrittenandoralcommunicationskills.須具備優(yōu)良之口語與書面溝通能力。4computerliteracyHighproficiencyincomputeroperation.精通電腦之操作。Highproficiencyincomputernetworkingandofficesoftware.熟悉電腦網(wǎng)絡(luò)與辦公軟件。5occupationalexperience1-2yearsrelevantmarketingexperienceinadvertisingorpromotion.有1-2年在廣告或宣傳方面之相關(guān)工作經(jīng)驗。Minimum3yearsexperienceinstaffmanagement.具至少三年之員工管理經(jīng)驗。6OthersNotmorethan28yearsold.Under30yearsold.Willingtotravel.Knowledgeinlocalstandards.熟悉本地標(biāo)準(zhǔn)。Languagesfeaturesofjobads:Besimpleandclear.1Usingellipticalsentences（省略句）Eg:UniversitydegreeFluentinEnglish2UsingphrasesEg:20to30yearsoldTounderstandthelocaldialects.3UsingabbreviationsEg:IBM=InternationalBusinessMachinesCorporation)PR/Co./add3.2DescribingresponsibilitiesWords&Expressionstoinvoicesb.for

sth.給（某人）開（某物的）發(fā)票inchargeof/takechargeof主管、掌管enquiryn.詢問enquire(about/after/for)v.rawmaterial原料A.DiscussionGuesswhichdepartmentsthepeopleworkin,givereasons.B.

ListeningListentotheinterviewsandcompletethechart.assistantn.助手；adj.輔助的，助理的accounts n.會計；帳目qualificationn.資格venuen.會議地點、集合地點spareadj.多余的，備用的breakdownv.出故障，中止，垮掉launchvt.發(fā)動，發(fā)起；發(fā)射；投放市場presentationn.介紹，陳述；展示spareparts零件，配件components零部件hotline熱線salesforce銷售隊伍remindern.（告知該做某事的）通知單，提示信atradefair貿(mào)易展銷會bureaucracy 官僚，官僚作風(fēng)C.Languagefocus1.Presentsimple&Presentprogressive

Comp:

IsendoutinvoicestocustomersI’msendingreminderstoslowpayersHowdotheydiffer?2.MakesomesentencesaboutthepeopleandtheirresponsibilitiesinB.

D.SpeakingThinkofonepersonthatyouarefamiliarwith(yourfriend,parents,relativesetc),makealistofhis/herjobresponsibilities.Thenmakenotesonwhathe/sheisdoingatthemoment.Thenexchangeinformationwithyourpartners.TalkaboutresponsibilitiesWhichdepartment…?1buyssupplies2sellsproductstothecustomers3planshowtosellnewproducts4organizestrainingcourse5recruitsnewemployees6sendstheproductstothecustomers7packstheproducts8manufacturestheproducts9checksquality10sendsinvoicestothecustomers11takescareofmachine12paysthestaff13isresponsibleforafter-salescare14dealswithtaxation,investmentand…15runsadvertisingcampaigns16organizeproductconferences&andinternationalmeetings17filesdocumentsandcontracts18arrangesroutineofficework19developnewproductsPartBthesixspeakers’responsibilities1)Frank---I’mresponsibleforinvoicingourcustomers.2)Suzanne---I’minchargeoftraining,erthatbothfornewemployeessuchasschoolleaversandforemployeeswhohavealreadybeenhereawhile.Ifindtrainers,organizevenues,thingslikethat.3)Peter---Wedealwithcustomerproblems,erprovidecustomerswithspareparts,repairmachinesthatbreakdown,thatkindofthing.4)Uschi---Ianswercustomers’questionsaboutourproducts.Ialsotravelalot.Igiveproductpresentationstoourcustomers.5)Rolando---I’mresponsibleforbuyingeverythingthecompanyneeds-fromball–pointpensthroughtherawmaterialsandcomponentsweneedtomakeourproducts.6)Elke---I’minchargeofsoftwaredevelopmentandmaintenance.Ialsorunahotlineforouremployeesiftheyhaveproblemswiththeircomputersorprograms3.3LeavingamessageA.ListeningWhichdepartmentsdoyouthinkthepersonsworkin?Listentothephonecallsandcorrectthemistakes.messageleave/takeamessage留個口信putsb.throughto 為某人接通電話holdtheline 不掛斷電話hangon(hangup掛斷電話)theline’sengaged 電話線忙atthelatest 最遲，最晚figure數(shù)字order n.定貨，訂購，定單placeanorderforsth.v.訂購，定制e.g.Iwouldliketoplaceanorderfortencopiesofthisbook.

Thesebookscanbeordereddirectfromthemanufacturer.workshop 車間，工廠

colleague 同事B.

Listening&WritingWriteamessageafterlisteningtotheotherphonecallC.ExpressionsusedonthephoneAskingtospeaktosomeone*I’dliketospeaktoStephanie*CouldyouputmethroughtoRolando?Sayingsomeoneisnotavailable*I’mafraidshe’sinameetingshe’sonholidaystheline’sengagedthere’snoreplyAskingtoleaveamessage?*CouldIleaveamessage?*Couldyoutakeamessage?-Introducingoneself＊ThisisHughPaynefromHeadOfficespeaking.-Askingwhoisspeaking＊WhomamIspeakingwith?＊WhomamItalkingto?＊

Andyouare?Suggestingsolutionswhensomeoneisnotavailable＊MayItakemessage?＊

Wouldyouliketoleavemessage?＊

I’llgethimtocallyouback.＊MayItakeamessageorwouldyouliketocallbacklater?＊MayIhavehimreturnyourcall?Translationexercises1)我想找銷售經(jīng)理王先生。2）請接分機402（公關(guān)部）。3）恐怕他現(xiàn)在不能來接電話，要我讓他給您回電話嗎？4）請把他的電話接到我的辦公室來。5）對不起，您撥錯電話了。6）對不起，電話一占線。7）你愿意留個口信嗎？1)CanI/MayI/CouldIspeakto/withtheSalesManager,Mr.Wang./I’dliketospeakto…Mr.Wang.2)Pleaseputmethroughtoextension402/PRDepartment.3)I’mafraidhecan’tcometothephone.Wouldyoulikemetohavehimreturnyourcall/calyouback?4)Pleaseputhimthroughtomyoffice.5)I’mafraidyou’vedialedthewrongnumber.6)I’msorry.Thelineisbusy/engagedallthetime.7)wouldyouliketol