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CONSUMER&
BRANDBrandKPIs
for
ice
cream:
LaMichoacana
in
MexicoConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
LaMichoacana’s
performanceinthe
ice
cream
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofDecember202484%
of
La
Michoacana
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??LaMichoacana’s
branding
resonates
withGen
Z?LaMichoacana
rankssixthinawareness
within
the
icesimilarly
to
other
brandsinthe
industrycream
market?LaMichoacana
generally
appealstowomen
morethan
men?Thepopularity
ratingof
LaMichoacana
is
68%?LaMichoacana
rankssecond
inconsumption?Interms
of
loyalty,LaMichoacana
isfourthinMexico?LaMichoacana
hasascore
of
21%
for
media
buzz?Among
LaMichoacana
enthusiasts,30%
fallunderthe
high-income
category?Consumers
want
theiricecream
brandstohaveauthenticity,coolness,
andreliability3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awarenessis
the
highest
scoring
KPI
for
La
Michoacana
at
93%Brand
profile:
snapshotBrand
performance
of
LaMichoacana
inMexico93%84%68%61%21%AwarenessPopularityUsageLoyaltyBuzz5Notes:Ice
cream
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,250,
all
respondents(awareness),
n=1,157,
respondents
who
know
the
individual
brand
(popularity),
n=1,157,
respondentswho
know
the
individual
brand
(consumption),
n=709,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,157,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024La
Michoacana’s
branding
resonates
with
Gen
Z
similarly
to
other
brands
in
theindustryBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations39%
39%34%
34%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeLaMichoacana
bygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatLaMichoacana
islikedby3%
of
Babyboomersand24%
of
Gen
Xers,
whereas
thetotalshare
ofindustryusers
is3%
and24%,
respectively.24%
24%ForMillennials
andGen
Z,
39%
and
34%
feel
positivelytowards
LaMichoacana,
versus
39%
and
34%.
Socurrently,
forLaMichoacana,
Gen
Zconnects
mostwith
theirbrandcompared
tothe
overall
industryuser.3%
3%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=789,
LaMichoacana
enthusiast,
n=1,218,
ice
creamconsumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024La
Michoacana
generally
appeals
to
women
more
than
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
LaMichoacana
showsthatwomen
are
more
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof8%8%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
LaMichoacana
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.51%49%54%54%
ofwomen
likeLaMichoacanacompared
to
46%
of
men,whereas
forthe
overall
industry,51%
of
womenconsume
ice
cream
compared
to
49%
ofmen.87%88%8%
of
LaMichoacana
enthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to8%among
industryusers
overall.46%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=789,
LaMichoacanaenthusiast,
n=1,218,
ice
cream
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
La
Michoacana
enthusiasts,
30%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.5%Single7%32%35%30%12%13%CoupleSingleparentNuclear30%
ofLa
Michoacana
enthusiastsarefrom
high-income
households.LaMichoacana’s
brandisgenerallyenjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
37%
ofLaMichoacana
enthusiastshavethiscurrent
living
situation.6%6%37%37%36%Multi-generational10%9%26%25%34%32%ExtendedOther5%4%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=789,
LaMichoacana
enthusiast,
n=1,218,
icecreamconsumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
ice
cream
brands
to
have
authenticity,
coolness,
andreliabilityBrand
profile:
qualitiesQualitiesconsumerswant
from
icecream
brandsForice
cream,
thetopthree
qualitiesconsumers
want
fromabrandareauthenticity,coolness,
andreliability.Authenticity60%Thrill/ExcitementSustainabilityBoldnessClevernessLaMichoacana
consumers
alsoappreciate
these
key
attributes,indicating
LaMichoacana
exudes
thesequalities.40%20%0%SocialresponsibilityCoolnessThequalitiesthatLaMichoacanaenthusiastsare
least
focused
on
areboldness
and
inclusiveness.ReliabilityExclusivityLaMichoacana
shouldwork
onpromoting
cleverness
toconvertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
ice
cream,which
ofthese
aspects
aremostimportant
to
you?”;Multi
Pick;“When
it
comesto
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
ice
cream,which
ofthefollowing
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=709,
LaMichoacana
consumers’,n=789,
LaMichoacana
enthusiast,
n=1,218,
ice
cream
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
La
Michoacana
fans,
53%
state
that
they
get
excited
about
ice
creamBrand
profile:
attitudesWhat
doconsumersthink
oficecream
ingeneral?53%49%45%
45%24%23%22%21%19%16%8%7%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trust
abouticecream
topicsrelating
toicecreamIget
excitedIliketotalkaboutBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
ice
creamdo
youagree
with?”;
Multi
Pick;“When
it
comes
toice
cream,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=789,
La
Michoacana
enthusiast,
n=1,218,
ice
creamconsumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1184%
of
La
Michoacana
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
ice
cream,
theaverage
awareness
ofabrandinMexico
is66%.
Awareness
of
LaMichoacana,
however,
isat93%.Awareness68%
ofMexican
ice
cream
consumers
saytheylikeLaMichoacana,
compared
toanindustryaverage
brandpopularity
of46%.61%
ofindustryconsumers
inMexico
say
theyconsume
LaMichoacana,
with
the
averageconsumption
ofabrandat34%.BuzzPopularity84%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of77%.LaMichoacana
hasbeen
noticed
less
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of21%compared
to
28%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.12
Notes:Ice
cream
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,250,
all
respondents(awareness),
n=1,157,
respondents
who
know
the
individual
brand
(popularity),
n=1,157,
respondentswho
know
the
individual
brand
(consumption),
n=709,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,157,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024La
Michoacana
ranks
sixth
in
awareness
within
the
ice
cream
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofLaMichoacanaRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.7%1Holanda97%96%96%95%93%93%91%91%91%90%2Nestlé3Magnum4Hershey'sBonice5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6LaMichoacanaMarinela78Ferrero
RocherCornettoOutofallrespondents,
93%
were
aware
of
LaMichoacana.
Thisranksthemsixthcompared
to
otherbrandssurveyed
inthismarket.93%9AwarenessN/A10SANTA
CLARA13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,250,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
La
Michoacana
is
68%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofLaMichoacanaRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Magnum80%77%68%62%58%58%57%55%51%49%2Holanda32%3LaMichoacanaCornetto4Outofconsumers
who
knew
thebrand,
68%
saidtheyliked
LaMichoacana.
Thisranksthemthirdcomparedtootherbrandssurveyed
inthismarket.5Ferrero
RocherHershey'sNestlé6768%8H?agen-DazsSANTA
CLARANutrisa9PopularityN/A1014
Notes:“When
it
comesto
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=1,157,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024La
Michoacana
ranks
second
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofLaMichoacanaRank#
BrandUsage
%62%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
ice
cream,
which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Holanda2LaMichoacanaMagnum61%361%39%Outofconsumers
who
knew
thebrand,
61%
saidtheyconsumed
LaMichoacana.
Thisranksthemsecondcompared
to
other
brandssurveyed
inthismarket.4Cornetto44%5Nestlé41%6Bonice39%61%7SANTA
CLARAHershey'sFerrero
RocherH?agen-Dazs38%838%936%UsageN/A1035%15
Notes:“When
it
comesto
ice
cream,which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;Base:n=1,157,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,La
Michoacana
is
fourth
in
MexicoBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofLaMichoacana’s
consumersRank#
BrandLoyalty
%88%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Magnum16%2Nutrisa87%3Holanda85%4LaMichoacanaSANTA
CLARAH?agen-DazsFerrero
RocherTucky
TuckyNestlé84%582%682%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
ice
cream,
whichof
the
following
brandsareyou
likely
toconsumeagaininthe
future?”.781%880%84%979%Outofrespondents
whohaveconsumed
LaMichoacana,
84%
said
theywould
consume
thebrandagain.LoyaltyN/A10Cornetto79%16
Notes:“When
it
comesto
ice
cream,which
ofthe
following
brands
are
youlikely
to
consume
againin
the
future?”;
Multi
Pick;Base:
n=709,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024La
Michoacana
has
a
score
of
21%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofLaMichoacanaRank#
BrandBuzz%60%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Magnum21%2Bonice50%3Holanda47%Outofconsumers
who
knew
thebrand,
21%
saidtheyhadheardaboutLa
Michoacana
inthe
media.
Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.4Ferrero
RocherNestlé40%539%6Hershey'sCornetto37%732%8SANTA
CLARAMarinela25%79%923%BuzzN/A10H?agen-Dazs23%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=1,157,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowth
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