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CONSUMER&
BRANDBrandKPIs
for
beverage
online
shops:Single
Malt
Brasil
in
BrazilConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
SingleMaltBrasil’sperformance
inthe
beverage
online
shopmarket.Fieldwork:March-April
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202477%
of
Single
Malt
Brasilusers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??SingleMaltBrasil’s
brandingresonates
more
with?SingleMaltBrasil
ranksoutside
the
Top
10
inGen
Zawareness
withinthebeverage
online
shopmarket?SingleMaltBrasil
generally
appealsto
women
morethan
men?Thepopularity
ratingof
SingleMalt
Brasil
is27%?SingleMaltBrasil
ranksoutside
the
Top
10
inusage?Interms
of
loyalty,SingleMalt
Brasil
iseighth
inBrazil?SingleMaltBrasil
hasascore
of
24%
formedia
buzz?Among
Single
Malt
Brasil
enthusiasts,36%
fallunderthe
high-income
category?Consumers
want
theirbeverage
online
shopbrandstohaveauthenticity,reliability,
and
honesty
/trustworthiness3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Single
Malt
Brasilat
77%Brand
profile:
snapshotBrand
performance
of
SingleMalt
Brasil
inBrazil77%27%26%24%20%AwarenessPopularityUsageLoyaltyBuzz5Notes:Beverage
online
shops
‘a(chǎn)wareness’,‘popularity’,
‘usage’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,246,
all
respondents
(awareness),
n=324,
respondents
who
know
the
individual
brand
(popularity),
n=324,respondents
who
know
the
individual
brand
(usage),
n=66,
respondents
who
have
used
the
individual
brand
(loyalty),
n=324,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Single
Malt
Brasil’s
branding
resonates
morewith
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations48%43%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeSingleMalt
Brasil
bygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatSingleMalt
Brasil
islikedby1%
ofBabyboomers
and
12%
of
Gen
Xers,whereas
the
total
shareof
industryusers
is
5%
and
23%,
respectively.40%29%23%ForMillennials
andGen
Z,
48%
and
40%
feel
positivelytowards
SingleMalt
Brasil,versus
43%
and
29%.
Socurrently,
forSingleMaltBrasil,
Gen
Zconnects
mostwith
theirbrandcompared
tothe
overall
industryuser.12%5%1%Baby
BoomerIndustryuserGen
ZMillennialsGen
XBrand
enthusiast6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestobeverageonline
shops,
which
ofthe
following
brands
do
youlike?”;MultiPick;Base:n=86,
Single
Malt
Brasilenthusiast,
n=767,
beverageonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Single
Malt
Brasilgenerally
appeals
to
women
morethan
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
SingleMaltBrasil
showsthatwomen
are
more
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof9%10%88%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
SingleMaltBrasil
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.52%48%51%49%52%
ofwomen
likeSingleMaltBrasilcompared
to
48%
of
men,whereas
forthe
overall
industry,51%
of
women
usebeverage
online
shopscompared
to49%of
men.86%9%
of
SingleMalt
Brasil
enthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to10%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
beverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=86,
SingleMalt
Brasilenthusiast,
n=767,
beverageonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Single
Malt
Brasilenthusiasts,
36%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.8%8%Single36%36%10%15%CoupleSingleparentNuclear36%
ofSingleMalt
Brasil
enthusiastsarefrom
high-income
households.SingleMaltBrasil’s
brandis
generallyenjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
45%
ofSingleMaltBrasil
enthusiastshavethiscurrent
living
situation.5%7%27%45%32%32%35%Multi-generational12%10%36%17%22%ExtendedOther2%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
beverage
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=86,
Single
Malt
Brasilenthusiast,n=767,
beverageonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
beverage
online
shop
brands
to
have
authenticity,reliability,
and
honesty
/
trustworthinessBrand
profile:
qualitiesQualitiesuserswant
from
beverage
online
shopbrandsForbeverage
onlineshops,thetopthreequalitiesusers
want
from
abrand
areauthenticity,reliability,
and
honesty
/trustworthiness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%SingleMaltBrasil
users
alsoappreciatethese
key
attributes,indicatingSingleMalt
Brasil
exudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatSingleMalt
Brasilenthusiastsare
least
focused
on
arehighvalueand
thrill
/excitement.ReliabilityExclusivitySingleMaltBrasil
shouldwork
onpromoting
reliability
to
convertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
beverageonline
shops,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
“When
it
comes
tobeverageonline
shops,
which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;
Base:
n=66,
Single
Malt
Brasilusers’,n=86,
Single
Malt
Brasilenthusiast,
n=767,
beverageonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Single
Malt
Brasilfans,
59%
state
that
they
get
excited
about
beverageonline
shopsBrand
profile:
attitudesWhat
doconsumersthink
ofbeverageonlineshopsingeneral?59%59%55%50%46%43%41%37%36%36%35%33%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trust
aboutbeverage
topicsrelating
toIget
excitedIliketotalkaboutonlineshopsbeverage
onlineshopsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
beverageonline
shops
do
youagree
with?”;
Multi
Pick;
“When
it
comes
tobeverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=86,
Single
Malt
Brasilenthusiast,
n=767,
beverage
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1177%
of
Single
Malt
Brasilusers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
beverage
onlineshops,the
averageawareness
ofabrandinBrazil
is32%.
Awareness
ofSingleMaltBrasil,
however,
is
at26%.Awareness27%
ofBrazilian
beverage
online
shopusers
saytheylikeSingleMalt
Brasil,compared
to
anindustryaverage
brand
popularity
of34%.20%
ofindustryusers
inBrazil
saythey
useSingleMaltBrasil,
withtheaverage
usageof
abrandat26%.BuzzPopularity77%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
77%.SingleMaltBrasil
hasbeen
noticed
lessinthemediacompared
to
other
brands,with
a“Buzz”score
of24%compared
to
26%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Beverage
online
shops
‘a(chǎn)wareness’,‘popularity’,
‘usage’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,246,
all
respondents
(awareness),
n=324,
respondents
who
know
the
individual
brand
(popularity),
n=324,respondents
who
know
the
individual
brand
(usage),
n=66,
respondents
who
have
used
the
individual
brand
(loyalty),
n=324,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Single
Malt
Brasilranks
outside
the
Top
10
in
awareness
within
the
beverageonline
shop
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofSingle
Malt
BrasilRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Evino46%41%41%36%35%34%33%33%33%32%2WineBrasilWine26%34DiVinho5SuperAdegaMistralUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Bebidas
do
SulVino
MundiVINHOSEVINHOS.COMVinhobr74%8Outofallrespondents,
26%
were
aware
of
Single
MaltBrasil.
Thisranksthemoutside
the
Top
10
comparedtootherbrandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,246,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
Single
Malt
Brasilis
27%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofSingleMalt
BrasilRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Bebidas
do
Sul48%46%46%43%43%42%36%34%33%33%2Evino27%3WineBrasilSuperAdegaDiVinho4Outofconsumers
who
knew
thebrand,
27%
saidtheyliked
SingleMaltBrasil.
ThisranksthemoutsidetheTop
10
compared
tootherbrandssurveyed
inthismarket.56Wine7Vinho
FácilEmpório
VignamazziVinci73%89PopularityN/A10VINHOSEVINHOS.COM14
Notes:“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=324,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Single
Malt
Brasilranks
outside
the
Top
10
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofSingleMalt
BrasilRank#
BrandUsage
%43%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
beverageonlineshops,which
of
the
following
brandshaveyouused
inthe
past12
months?”.1Bebidas
do
Sul20%2Evino37%3SuperAdegaDiVinho35%Outofconsumers
who
knew
thebrand,
20%
saidtheyused
SingleMaltBrasil.
Thisranksthemoutside
theTop
10
compared
tootherbrandssurveyed
inthismarket.433%5WineBrasilVinho
FácilGrand
CruWine31%631%729%827%80%9Mistral26%UsageN/A10VINHOSEVINHOS.COM24%15
Notes:“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=324,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
Single
Malt
Brasilis
eighth
in
BrazilBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofSingleMalt
Brasil’s
consumersRank#
BrandLoyalty
%89%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1WineBrasilEvino23%288%3Wine88%4SuperAdegaWorldWineBebidas
do
SulGrand
CruSingleMalt
BrasilDiVinho86%582%681%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
beverage
onlineshops,which
of
the
following
brandsareyou
likely
touseagaininthe
future?”.780%77%877%977%Outofrespondents
whohaveused
SingleMaltBrasil,77%
saidthey
would
usethebrand
again.LoyaltyN/A10Vinho
Fácil77%16
Notes:“When
it
comesto
beverageonline
shops,
which
ofthe
following
brands
are
youlikely
to
use
again
in
the
future?”;Multi
Pick;Base:n=66,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Single
Malt
Brasilhas
a
score
of
24%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofSingleMalt
BrasilRank#
BrandBuzz%40%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Bebidas
do
Sul24%2Evino39%3Empório
VignamazziSuperAdegaDiVinho36%Outofconsumers
who
knew
thebrand,
24%
saidtheyhadheardaboutSingleMalt
Brasil
inthemedia.
Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.433%533%6WineBrasilWine32%732%76%8Grand
CruMistral27%926%BuzzN/A10Vinho
Fácil24%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=324,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consu
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