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pWC
TheFearlessFuture:
2025GlobalAIJobs
Barometer
AImakespeoplemorevaluable
3x
Highergrowthin
revenueperworker
InindustriesmoreexposedtoAI
100%
Ofindustriesare
increasingAIusage
Includingindustrieslessobviouslyexposedto
AIsuchasminingandconstruction
66%
FasterskillchangeinAI-exposedjobs
Upfrom25%lastyear.Changeisfastestin
automatablejobs
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TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
KeyFindings
Ouranalysisofclosetoabillionjobadsandthousandsofcompanyfinancialreportsacrosssixcontinentssuggests:
AIismakingworkerssignificantlymoreproductiveandcreatingvalueforcompanies
?IndustriesmostabletouseAIhave3xhighergrowthinrevenuegeneratedbyeachemployee
?Since2022whenawarenessofAI’spowersurged,productivitygrowthinindustriesbestpositionedtoadoptAIhasnearlyquadrupled(whilefallingslightlyinindustriesleastexposedtoAI)
?WorkerswithAIskillslikepromptengineeringcommanda56%wagepremium(upfrom25%lastyear),suggestingthevaluetheseworkersbring
?100%ofindustriesareexpandingtheirusageofAI(evenindustrieslessobviouslyexposedtoAIsuchasminingandconstruction),indicatingthatbusinessleadersseevalueinAIinvestments
CompaniesareusingAItomakeworkersmorevaluableandproductive,notjusttostreamlineheadcount
?Contrarytofearsaboutjoblosses,jobnumbers–andwages–aregrowinginvirtuallyeveryAI-exposedoccupation,includingthemosthighly
automatablejobs
AIiscreatingdeepchangeintheskillsworkersneedtosucceed
?Skillssoughtbyemployersarechanging66%fasterinoccupations
mostexposedtoAI(likefinancialanalyst)versusleastexposed(likephysicaltherapist)–upfrom25%lastyear
TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
PwC
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FiveImplicationsforBusinessLeaders
1
UseAIforenterprise-widetransformation.
OurdatasuggestsbusinessesarestartingtoseebenefitsfromAImeasurableinrevenueper
employee.Tocompete,businessleadersshouldhaveaplantocapturethatopportunity.ManyorganisationsarestartingtouseAIforisolatedusecases.ButtherealbenefitcomeswhenAIisusedtotransformvaluecreationatanenterprise-widelevel,generatingnewrevenuestreamsandgainingcompetitiveadvantage.
2
TreatAIasagrowthstrategy,notjustanefficiencystrategy.
OurdatamakesclearthatcompaniesareusingAInotjusttocontrolheadcountbutrathertohelp
workerscreatemorevalue.CompanieswhouseAIonlytoreducestaffnumbersmaymissoutonthemuchbiggeropportunitiestouseAItoclaimnewmarketsorgeneratenewrevenuestreams.
3
PrioritiseAgenticAIwhichisanexponentialworkforcemultiplier.
With
AIagents
attheircommand,workerscanachievemuchmore.Businessleaderswhoadopt
agentsearlywon’tjustcutcosts–theycancreateorganisationsthatthink,adapt,andexecutefasterthancompetitors.Getthegreatestvaluefromyouragentsbyenablingthemtoworkasateam–
sharingcontext,operatingacrossplatforms,andlearningfromoneanother–withPwC’s
agentOS
.
4
EnableyourworkforcetohavetheskillstomakethemostofAI’spower.AsAIcreateshugechurnintheskillsworkersneed,buildaclear,data-basedpictureofskillsgapsandcreateaplanforclosingthem.
5
UnlockAI’stransformativepotentialbybuildingtrust.
OurresearchsuggeststhegrowthdividendfromAIisnotguaranteedanddependsonmorethanjusttechnicalsuccess–italsohingesonresponsibledeployment,cleargovernanceandpublicandorganisationaltrust.
01
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TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
AIcanmakeworkers
morevaluable,notless–eveninthemosthighlyautomatablejobs
Thisisourconclusionfromanalysingclosetoabillionjobads
andthousandsofcompanyfinancialreportsfromsixcontinentstouncoverAI’simpactonjobs,wages,skills,andworkers’
productivity.OuranalysiscapturesAI’simpactasAgenticAI–whichmeansAIthatcanplanandactautonomouslytoachievegoals–isstartingtogainmorewidespreadadoption.
WeanalysedAI’simpactonbothaugmentablejobs(jobsthatcontainmany
tasksinwhichAIcanenhanceorsupporthumanjudgmentandexpertise),
andautomatablejobs(jobsthatcontainmanytasksthatcanbeautonomouslycompletedbyAI).
AI-exposedjobsarejobsthatcontainmanytasksinwhichAIcanbeused.Examplejobs:financialanalysts,dataentryworkers.1Weuse‘AI-powered’asanequivalenttermtoAI-exposed.
AugmentablejobsareAI-exposedjobsinwhichAIenhancesor
supportshumanjudgmentandexpertiseonmanytasks.Examplejobs:
surgeons,judges.2
AutomatablejobsareAI-exposedjobsinwhichAIcancarryoutmanytasks.Examplejobs:softwarecoders,customerserviceworkers.
AI-exposedindustriesareindustriesthatcontainmanyjobrolesinwhichAIcanbeused.Forexample,softwarepublishingisanAI-exposedindustry,whileloggingisnot.
WeanalyseAIexposure(theabilitytouseAI)asaproxyforAIuptake,
thoughactuallevelsofAIuptakemaylagAIexposure.AslevelsofAIusagegrow,theeffectswefindinthisreportmaybemagnified.
1WeuseFeltenetal.methodologyforidentifyingAI-exposedjobs(AIOccupationalExposure).
Source
.Formoreinformation,pleaseseethe
MethodologyAppendix
.
2WeusetheIMF’smethodologyforidentifyingjobsthatareAugmentableorAutomatable(Gen-AI:ArtificialIntelligenceandtheFutureofWork.2024).Formoreinformation,pleaseseethe
MethodologyAppendix
.
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TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
AIamplifiesexpertise.Itdoesn’treplaceyourabilitytothink,itmakesyouabetterthinker.
Itdoesn’treplace
yourabilitytosolve
problems,itmakes
youabetterproblem-solver.”
MattWood,GlobalandUSCommercialTechnology&InnovationOfficer,PwCUS
Let’smeettwoworkerswhoseexperiencesshowwhatthefutureholdsformillionsofworkers,ourdatasuggests.First,let’smeetAmina.Sheisaninformation
analyst,andAIisaugmentingheranalyticalabilities.AminanowinstructsAI
agentstodoresearchanddraftreportsforher,freeinghertospendmoretimeinterpretingandrefiningthereports,servicingclients,anddevelopingnew
business.Shehashadtobuildnewskillsandbeadaptable(shesaysshehasn’tlearnedsomuchsofastsinceschool),butsheisnowenjoyingherjobmoreandgeneratingmorerevenueforhercompany.
Next,let’smeetJohn.Johnisacustomersupportagent,andAIisautomating
manypartsofhisroleincludinghandlingthesimplerqueriesJohndealtwithin
thepast.JohnworriedthatAImightreplacehim,butinfactAIhasenhancedhis
capabilities.NowJohnhelpscustomerswithmorecomplexquerieslikenavigatingtrickyproductissuesorde-escalatingtensesituationswithempathy.AIhelpswiththesetrickiersituationstooby,forexample,automaticallyreviewingthousands
ofsimilarcustomercasestosuggestsolutions.John’svaluetohiscompanyhas
grownfromquestionhandlertocomplexproblemsolver.John’sexperienceshowsthat,whileaugmentationversusautomationisausefuldistinction,automationcanactuallyservetoaugmentwhatworkerscanachieve.
MillionsofAI-poweredworkerslikeAminaandJohnarehelpingcompaniescreatemorevalue.IndustriesmostexposedtoAI–whichmeansindustriesmostable
touseAI(softwarepublishing,forexample)-areachieving3xhighergrowthinrevenueperemployeethaninindustriesleastabletouseAI(suchaslogging).
IndustriesmostexposedtoAIhave3xhighergrowthinrevenueperemployee
GrowthRateforProductivity(2018-2024)
30%
25%
20%
15%
10%
5%
0%
27.0%
15.7%14.3%
8.5%
Secondmost
exposedquartile
Mostexposedquartile
LeastexposedquartileSecondleast
exposedquartile
Productivitymeasuredbyrevenueperemployee2018-2024.Source:PwCanalysis,Orbis,Feltenetal.AIExposureindex.WemeasureAIexposure(howreadilyAIcanbeused)ratherthanAIuptake.Includesdatafromallcountries(14)withsufficientobservationcount.
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TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
IsAIreallythecauseofthissurgeinproductivity?Wecan’tprovecausation
withcertainty,butwedoknowthatrevenuegrowthinAI-exposedindustries
acceleratedsharplyin2022,theyearthatthelaunchofChatGPT3.5awakenedtheworldtoAI’spower.Sincethen,ascompanieshaveracedtoleverage
thistechnology,thevaluecreatedinindustriesbestpositionedtouseAIhasskyrocketed.
Inthespaceoftwoyears,industriesmostabletouseAIhavechangedfrom
productivitylaggardstoleaders,suggestingthatinvestmentsinAIarepayingoff.AI’spromiseisprovingtobereal,andweareonlyintheearlydaysofAIadoption.
Since2022,revenuegrowthinindustriesbestpositionedtoadoptAIhasnearlyquadrupled
30%
25%
GrowthRateforProductivity
20%
15%
10%
5%
0%
27.0%
15.0%
9.9%
9.0%
7.3%
8.5%
2023
2024
2022
quartile
Leastexposed
Mostexposed
quartile
Source:PwCanalysis,Orbis,Feltenetal.Productivitygrowthismeasuredusinga2018baseline.
AgenticAI:Workerscanbemoreproductivewhensupportedbydigitalagents
AIagents
areanadvanceddigitalworkforcecapableofreasoning,executingtasks,understandingcontext,creatinginnovativesolutions,andlearning
fromtheirerrors.Forhumanworkers,havingAIagentsislikehaving
tireless,hyper-intelligentexecutiveassistantswhounderstandobjectives,
planstrategically,anddriveaction.Humanworkerscancommandteamsofdigitalagentstogetmoredone,faster-whichhelpstounlocknewlevelsofproductivity,innovationandefficiency.Forexample,anAIagentinsalescancraftpitches,trackleads,schedulemeetings,andupdateCRM–soahumansalespersoncanclosethedeal.
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TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
Implicationsforbusinessleaders–howtotapintoproductivitybenefits
?PutAItoworkforyourbusinesssoyoucantapintothebenefits.Thisshouldbeintrinsictobusinessstrategy.AIisn’tjustaboutintegratingnewtechnology.It’saboutachievingpowerfulresults,frommanagingentire
businessfunctionstodevelopingnewrevenuestreams.
?UseAIforenterprise-widetransformation,notjustindividualuse
cases.ManyorganisationsarestartingtouseAIforisolatedusecases.
ButtherealbenefitcomeswhenAIisusedtotransformvaluecreationatanenterprise-widelevel.
?PrioritiseAgenticAIwhichputsateamofdigitalagentsatyourworkers’command,empoweringyourpeopletogeneratevalueinnewways,
outcompeterivals,andcreatenewrevenuestreams.
02
2X
Wagesare
growing2xfasterinindustriesmostvsleastexposedtoAI.
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TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
Wagesarerisingfor
AI-poweredworkers,
eveninthemosthighlyautomatableroles
Whatishappeningtothewagesoftheworld’sAminasandJohnsandtheircolleagues?Wagesaregrowing2xfasterinindustriesmostvsleastexposedtoAI.ItappearsthatasAminaandJohncreatemorevalue,theirwagesmayberisingtoo.
Wagesarerising2xfasterinindustriesmostvsleastexposedtoAI
GrowthRateforWageperEmployee(2018-2024)
18%
16%
14%
12%
10%
8%
6%
4%
2%
0%
16.7%
12.6%
8.2%7.9%
Secondmost
exposedquartile
Mostexposedquartile
LeastexposedquartileSecondleast
exposedquartile
Source:PwCanalysis,Orbis,Feltenetal.
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TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
Thenextpointmaysurprisesomepeople.Wagesarerisingeveninthejobsthat
aremosthighlyautomatablebyAIsuchascustomerserviceagent.Automation
canhavedifferenteffects:itcandisplacepeoplefromroles,oritcanchangethe
natureofpeople’sjobs,freeingthemfromautomatabletaskssotheycanfocusonother(oftenhighervalue)tasks.Ourdatasuggeststhat,onthewhole,automationishavingthelattereffect.ConcernsthatAIisdevaluingautomatablerolesinthe
aggregatemaybemisplaced.
56%
Onaverage,the
wagesofworkerswithAIskillsare
56%higher.
Wagesaregrowinginboththemosthighlyautomatableandhighlyaugmentablejobs
Wagegrowth2019-2024
140%
120%
100%
80%
60%
40%
20%
0%
-20%
Moreautomatablejobs
Moreaugmentablejobs
0.80
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.90
1.00
0.00
ChartshowsgrowthinmeanwagesbyAIcomplementarity(whetherAItendstoautomateoraugment).EachdotrepresentsanISCOoccupationalcategory.37occupationalcategoriesshownwhichincludeover400sub-categories.Source:PwCanalysis,ONSdata.
ThevaluethatAI-poweredworkersbringisapparentinthewagepremiumfor
workerswithAIskills(forexample,machinelearningorpromptengineering).
Wecomparedthewagesofworkersinagivenoccupation–logisticsmanagers,forexample–whodifferonlyonwhethertheyhaveAIskills.Onaverage,thewagesofworkerswithAIskillsare56%higher.3What’smore,everyindustryweanalysedpayswagepremiumsforAIskills.
3HigherwagesforworkerswithAIskillsmayreflectthescarcityofthesepeopletoo,thoughscarcityalonedoesnottranslatetohigherwages(ifitdid,thenexpertsinrarespecialitieslikemedievalcalligraphywouldallbeverywellpaid).Topayhigh
wages,employersmustplaceahighvalueontheskillsemployeesbring.
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TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
WorkerswithAIskillscommanda56%wagepremiumonaverage
140%
120%
100%
WagePremium2024
80%
60%
40%
20%
0%
Wholesaleand
RetailTrade
Energy
Informationand
Communication
Transportation
andStorage
RealEstateActivities
Manufacturing
Professional
Services
Arts,Entertainment
andRecreation
FinancialServices
Accomodationand
FoodServiceActivities
Education
Agriculture,Forestry
andFishing
PublicAdmin
andDefence
HumanHealth
Activities
Miningand
Quarrying
Construction
AveragewagepremiumforjobslistedwithAIskills,2024,bysector.See
Methodologyappendix
forfulllistofAIskills.Source:PwCanalysis,Lightcastdata.
AIagentstakeonroutinetaskssopeoplecanachievemore
Herearesomereal-worldexamplesofhowwe’vehelpedclientsuseAIagentstohelptheirworkforcecreatemorevalue:
?AmajortechnologycompanyreimaginedcustomerengagementbydeployinganAIagent-powered,omnichannelcontactcentre.Withpredictiveintentmodelling,adaptivedialogue,andreal-time
analytics,thesystemreducedphonetimebynearly25%,cutcalltransfersbyupto60%,andboostedcustomersatisfactionbyapproximately10%.
?Alargehospitalitycompanystreamlinedmanagementoftheirbrandstandardsacrosstheirglobalportfoliobydeployingagenticworkflowswithinamodern,AI-poweredplatform.Intelligentagentsnowautomateupdates,approvalsandcompliancetracking—reducingreviewtimesbyupto94%.
?AglobalhealthcarecompanytransformedcancercarebydeployingagenticAIworkflowsacross
oncologypractices.Intelligentagentsstreamlinedclinicalandoperationalprocesses—automating
theextraction,standardisationandqueryingofunstructureddocuments.Resultsincludeda50%
improvementinaccesstoactionableclinicalinsightsandanearly30%reductioninstaffadministrativeburdenthroughAI-powereddocumentsearchandsynthesis.Learnmore
here
.
03
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TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
TheimpactofAIonjobnumbersiscomplex
DoestheadventofAImeanthatsomejobs,suchasdataentryclerkorsoftware
coder,maynolongerexistintheirpreviousforms?Yes,itdoes,andaswe’ve
seenmanyjobsmayevolveintohighervalueroles(fromdataentryclerktodata
analyst,forexample).Thecriticalquestionsforsocietyarethefollowing:arejobsbeingcreatedfasterthantheyaredisplaced,anddopeoplehavetheskillstoadapttoachangingjobsmarket.
Let’slookatjobnumbersfirst.Jobnumbersaregrowinginvirtuallyevery
typeofAI-exposedoccupationwithonlytwoexceptionsatthegloballevel
(keyboardclerks,andinformationandcommunicationtechnologyprofessionals).However,jobnumbersaregrowingmoreslowlyinoccupationsmoreexposedtoAI(38%growthinthepastfiveyears)versusoccupationslessexposedtoAI
(65%growthinthepastfiveyears).
JobnumbersinAI-exposedoccupationsaregrowing,thoughmoreslowlythaninlessexposedoccupations
120%
100%
80%
Changeinjobdemand2019-2024
60%
40%
20%
0%
-20%
-40%
Machineoperators
Personalcareworkers
Personalserviceworkers
Average
Teachingprofessionals
Legal,socialandculturalprofessionals
Driversandmobile
plantoperators
Businessandadministrationprofessionals
●Cleanersandhelpers
Informationandcommunicationtechnologyprofessionals
Generaland
keyboardclerks
Metal,machineryandrelatedtradesworkers
Healthprofessionals
●Salesworkers
Average
●●
●
●
●
●
Moreexposedjobs:38%avg.growth
Lessexposedjobs:65%avg.growth
-2
-1
-0.5
0
0.5
1
1.5
2
-1.5
AIoccupationexposure
ChangeindemandbyAIexposureforalljobs,2019-2024,globally.Somecountriesexcludedbecausedataunavailableforfulltimeperiodanalysed(HongKong,Malaysia,Norway,SouthAfrica,UAE,Brazil,Mexico.).Weanalysed37ISCOoccupationalcategoriesthatinclude415occupations.Source:PwCanalysis,Feltenetal,Lightcastdata.
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TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
Isgentlerjobgrowthhelpfulasworkingagepopulationsdecline?
Morethanaquarteroftheworld’spopulationnowlivesincountrieswith
decliningworkingagepopulations,andbythe2050sitwillbemorethan
half.4GentlerjobgrowthinAI-exposedoccupationscouldbehelpfulfor
countrieswithdecliningsharesofworkingagepeopleamongtheircitizens.CouldAIhelptobringabouta‘Goldilocks’eraofjobgrowththatisjustrightforthesizeoftheworkingagepopulation–andavert‘a(chǎn)loomingeconomiccrisisasolderpopulationsexpandandthepoolofworkersshrinks’?5
4CentreforGlobaldevelopment,citedin‘Whereworkingagepopulationsareshrinking,’Axios,Apr2024.
5‘Thebabygap,’FinancialTimes,Jan2025.
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TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
ContrarytotheconcernsofsomeobserversthatAIcouldcausesharpreductionsinjobnumbers(especiallyinautomatableroles),jobnumbersareinfactgrowingforbothautomatableandaugmentablejobsinallindustries.
Jobnumbersaregrowingforbothautomatableandaugmentablejobsinallindustries
ChangeinJobDemand2019-2024
250%
200%
150%
100%
50%
0%
Agriculture,Forestry
andFishing
Miningand
Quarrying
Arts,Entertainment
andRecreation
Construction
Energy
Transportation
andStorage
Education
Manufacturing
RealEstateActivities
Wholesaleand
RetailTrade
Professional
Services
HumanHealth
Activities
Accomodationand
FoodServiceActivities
PublicAdmin
andDefence
Informationand
Communication
FinancialServices
Automation
Augmentation
Sources:PwCanalysis,Lightcastdata,Feltenetal,IMF.Showsaveragegrowthinjobdemandforaugmentedvsautomatedroles.
Jobnumbershavegrownmoreslowlyinindustriesthatweretheearliestand
fastestadoptersofAIsuchasfinancialservicesandinformation&communication.Thismakessensegiventheseearlyadopterindustrieshaveexperiencedgentler
AI-linkedjobgrowthforlonger.
Onekeytojobcreationcontinuingtooutpacejobdisplacementis‘thinkingbig’withAIwhichmeansusingitnotjusttoperformthejobsofthepastbuttocreatethejobsofthefuture.ThisalsohelpstomaximiseAI’svalueandimpactforcompanies.
Implicationforbusinessleaders:AIasagrowthstrategy
TreatAIasagrowthstrategy,notjustanefficiencystrategy.WefindthatjobnumbersaregrowinginAI-exposedoccupations,suggestingthatcompaniesareusingAInotjusttocutheadcountbutratherto
helpworkerscreatemorevalue.CompanieswhouseAIonlytoreducestaffnumbersmaymissoutonthemuchbiggeropportunitiestouseAItoclaimnewmarketsorgeneratenewrevenuestreams.
TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
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14
04
Thefutureofwork
isn’taboutdoinglesswithfewerpeople—it’saboutdoingmore,
better,together.
Byrethinkinghow
tasksaredistributed
betweenpeopleand
AI,organizationscanunlockproductivity,
sparkinnovation,andelevatetheunique
humanskillsthatdriverealvalue.”
JoeAtkinson,GlobalChiefAIOfficer,PwCUS
ThinkingbigwithAIis
keytomaximisingitspositiveimpactforworkersand
companies
‘Thinkingsmall’withAImeansusingitinanarrow,backward-lookingwayto
performtasksordeliverproductsasinthepast.Thisapproachtrapsusinalimitedvisionofwhatthetechnologycanachieve-ratherlikeifelectricityhadbeenusedonlytoreplacecandleswith‘electriccandles’ratherthanhelptocreatecomputing,telecommunications,satellites,airtravel,andcountlessotherinnovations.
Thinkingsmallcantendtodisplaceworkersbylimitingaspirationstoreshapingexistingpractices–the‘a(chǎn)lreadydone’ratherthanthe‘couldbe.’6
‘Thinkingbig’withAI,ontheotherhand,meansapproachingAIasa
transformativetool,usingittounlocknewcapabilities,products,andeven
industries.AI,ifusedwithimagination,couldsparkafloweringofnewjobsandnewbusinessmodels.Forexample,2/3ofjobsintheUStodaydidnotexistin1940,andmanyofthesenewjobswereenabledbyadvancesintechnology.7
OurdatasuggeststhatcompaniesaresofarthinkingbigwithAI.Ratherthan
usingAIonlytoreduceheadcount,companiesappeartobeusingittohelpmanyworkersineventhemosthighlyautomatablerolestocreatemorevalue.
SouthwestAirlinesAIsystemenablesemployeestosolvecomplexproblemsratherthandoroutinetasks
SouthwestAirlinescollaboratedwithPwCtohelpmodernizeitscrewattendanceandleavemanagementsystemsoitcouldsavetime,reducecostsandlowerrisks.Theprojecthasalsodeliveredtheaddedbenefitofenhancingtherolesofsomeemployeesbyenablingthemtofocusoncriticalthinkingandinnovation
overroutinetasks.
Theairline’sexistinglegacysystemwasslowingoperationsdownasitbecameincreasinglydifficultto
maintainandenhancethesystem,especiallyduetoalackofaccuratedocumentationandanoverrelianceontacitknowledge.GenAIcapabilitieswereusedtopulluniqueinsightsandrequirementsdirectlyfromthesourcecode,reducingprojectplanningtimebyhalf.
MartyGarza,VicePresident,AirOperationsTechnology,SouthwestAirlines,says:“Ratherthanreplacingemployees,theseadvancementsfreedupvaluabletime,allowingourteamstothinkcritically,solve
complexproblemsanddriveinnovation.”Learnmore
here
.
6ErikBrynjolffsoncallsthisnarrowthinkingtheTuringTrapbecause,muchlikeAlanTuring’schallengetomakeanAIthatisindistinguishablefromahuman,itfocusesourthinkingonmakingAIsthatmimicpeople.
7NewFrontiers:TheOriginsandcontentofnewwork.2022.DavidAutoretal.
05
66%
Theskillssought
byemployersare
changing66%fasterinjobsmostvsleastexposedtoAI.
Morethan2.5xfasterthanlastyear
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TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
Theskillsearthquakeisaccelerating
AIiscreatingrapidchangeintheskillsrequiredtosucceedinAI-poweredjobs.
Theskillssoughtbyemployersarechanging66%fasterinjobsmostvsleast
exposedtoAI,morethan2.5xfasterthanlastyear.Paralegals,forexample,haveinthepastneededtheskillstomanuallyreviewdocuments,summarisecaselaw,anddraftstandardlegaldocuments.NowthatAIcansupportwiththosetasks,
paralegalsneedtheskillstooperateAItoolsand,morethanever,todemonstrateabilitiessuchascriticalthinkingandcollaboration.
Skillssoughtbyemployersarechanging66%fasterinmostexposedvsleastexposedoccupations–upfrom25%lastyear
Netskillchangeforalljobs(2019-2024)
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0.0
3.3
2.7
2.3
2.0
Secondmost
exposedquartile
Mostexposedquartile
LeastexposedquartileSecondleast
exposedquartile
Source:PwCanalysis,Lightcastdata,Feltenetal.Netskillchangeistherateatwhichskillslistedinadsforparticularjobschange.See
Methodologyappendix
forfullexplanation.Datafilteredtoremovehighestnetskillchangeoutliers(greaterthan20),occupationswithAIOccupationExposurevalueof0,andoccupationswithnetskillchangeof0.
TherehasbeenanarrativeouttherethatAIiscomingforjobs,andthat
cancreatealotoffearandanxietyforworkers.Weknowthateverytimewehaveanindustrialrevolution,therearemorejobscreatedthanlost.
Thechallengeisthattheskillsworkersneedforthenewjobscanbequitedifferent.Sothechallengewebelieveisnotthattherewon’tbejobs.It’s
thatworkersneedtobepreparedtotakethem.”
CarolStubbings,GlobalChiefCommercialOfficer,PwCUK
PwC
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TheFearlessFuture:PwC’s2025GlobalAIJobsBarometer
Asemployerssupportworkerstoacquirenewskillsatpace,theyshouldalso
considerhowtostrengthenemployeetrustinAI.PwC
research
withtheWorld
EconomicForum,basedoncasestudiesofearlyadoptersofAI,findsthatbuildingemployeetrustinAIiscriticaltosuccessfuluseofthetechnology.
WhatittakestosucceedinAI-exposedjobsischanginginotherways.EmployerdemandforformaldegreesisdecliningforalljobsbutespeciallyquicklyforAI-exposedones.Causesmayinclude:
?AIhelpspeoplerapidlybuildandcommandexpertknowledge(the
‘democratisationofexpertise’)whichcouldmakeformalqualificationslessrelevant
?Rapidskillschangeandknowledgeturnovermaymeanformaldegreesaremorerapidlyoutofdate
?StrongdemandforpeoplewithAIskillsmayencourageemployerstolookbeyondalimitedpoolofworkerswithformaltraining
EmployerdemandfordegreesisdecliningfasterforAI-exposedjobs
70%
60%
50%
40%
30%
20%
10%
0%
-7pp
66%
-9pp
59%
53%
44%
-5pp
16%
11%
Augmented
Automated
LeastExposed50%
2019
2024
Source:PwCanalysis,ILOSTAT,Feltenetal.Wecalculatedegreerequirementsasthepercentageofjobsthate
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